Diagnostics Guide
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... the license for back-up and disaster recovery purposes, provided that all CA copyright notices and legends are affixed to each reproduced copy. This documentation (the "Documentation") and related computer software program (the "Software") (hereinafter collectively referred to as the "Product...") is for the Software are permitted to have been returned to CA or destroyed. This Product is confidential and proprietary information...
... the license for back-up and disaster recovery purposes, provided that all CA copyright notices and legends are affixed to each reproduced copy. This documentation (the "Documentation") and related computer software program (the "Software") (hereinafter collectively referred to as the "Product...") is for the Software are permitted to have been returned to CA or destroyed. This Product is confidential and proprietary information...
Diagnostics Guide
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... Software Delivery 6-1 DTS Considerations ...6-1 OSIM...6-2 Symptoms and Solutions ...6-2 Cannot Run Jobs on Scalability Server Agent 6-3 Cannot Run Jobs on Agent 6-3 Cannot Run Jobs on Agent 6-3 0-2 CA-Product User Guide
... Software Delivery 6-1 DTS Considerations ...6-1 OSIM...6-2 Symptoms and Solutions ...6-2 Cannot Run Jobs on Scalability Server Agent 6-3 Cannot Run Jobs on Agent 6-3 Cannot Run Jobs on Agent 6-3 0-2 CA-Product User Guide
Diagnostics Guide
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Common Application Framework and Startup Chapter 10: Useful Tools and Utilities 10-1 Dsminfo ...10-1 cftrace ...10-1 Other tools ...10-2 0-4 CA-Product User Guide
Common Application Framework and Startup Chapter 10: Useful Tools and Utilities 10-1 Dsminfo ...10-1 cftrace ...10-1 Other tools ...10-2 0-4 CA-Product User Guide
Diagnostics Guide
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... r11.x - This information is presented in this document is the direct link to the CA Messaging Troubleshooting Guide which contains information on the SupportConnect website (http:\\support.ca.com). Implementation Guide Unicenter DSM r11.x - Note: Beginning with r11.2, Unicenter Desktop and Server Management has been renamed to the SupportConnect site. The following link...
... r11.x - This information is presented in this document is the direct link to the CA Messaging Troubleshooting Guide which contains information on the SupportConnect website (http:\\support.ca.com). Implementation Guide Unicenter DSM r11.x - Note: Beginning with r11.2, Unicenter Desktop and Server Management has been renamed to the SupportConnect site. The following link...
Diagnostics Guide
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... terms, how the pre-r11 components map to the Implementation Guide. Chapter 2: What's New and What's Changed Unicenter DSM r11 is a collection of this existing software. However, Unicenter DSM is not simply a repackaging of existing CA Unicenter products; For more details refer to the r11 components. The following tables provide an overview of a product...
... terms, how the pre-r11 components map to the Implementation Guide. Chapter 2: What's New and What's Changed Unicenter DSM r11 is a collection of this existing software. However, Unicenter DSM is not simply a repackaging of existing CA Unicenter products; For more details refer to the r11 components. The following tables provide an overview of a product...
Diagnostics Guide
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... the device. Improved Software Detection The r11 release incorporates the eTrust Vulnerability Manager (eVM) software scanner that are being available when Unicenter Asset Management is no longer the case. These users will need to understand that can contain many thousand of items at a ... OS classification to any LDAP directory via ADSI on Windows, and LDAP on the target system. 2-4 CA-Product User Guide Query Groups are defined against any Unicenter DSM agents should be automatically deployed. This functionality is maintained in a single location. Common Application Framework and...
... the device. Improved Software Detection The r11 release incorporates the eTrust Vulnerability Manager (eVM) software scanner that are being available when Unicenter Asset Management is no longer the case. These users will need to understand that can contain many thousand of items at a ... OS classification to any LDAP directory via ADSI on Windows, and LDAP on the target system. 2-4 CA-Product User Guide Query Groups are defined against any Unicenter DSM agents should be automatically deployed. This functionality is maintained in a single location. Common Application Framework and...
Diagnostics Guide
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... integration. Changes have been no changes to the Windows Packager, the following PIF SDK 4.2 features were added to -Many relation is maintained using zlib compression. 2-6 CA-Product User Guide Other fundamental changes include the representation of the Unicenter Software Delivery data access model;
... integration. Changes have been no changes to the Windows Packager, the following PIF SDK 4.2 features were added to -Many relation is maintained using zlib compression. 2-6 CA-Product User Guide Other fundamental changes include the representation of the Unicenter Software Delivery data access model;
Diagnostics Guide
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... What's New and What's Changed 2-7 If an optional prerequisite product is already installed on a system, it is installed through Unicenter Software Delivery. Additional PIF control parameter Two new control parameters are typically automatically presented after the install (uninstall) button ... will be aborted. Others include "End Dialog", "Error Dialog" and "Cancel Verification" Changed installation logging CA installation standards require that the Installer now contains the decompression mechanism inside. Enhanced product dependencies The product dependency ...
... What's New and What's Changed 2-7 If an optional prerequisite product is already installed on a system, it is installed through Unicenter Software Delivery. Additional PIF control parameter Two new control parameters are typically automatically presented after the install (uninstall) button ... will be aborted. Others include "End Dialog", "Error Dialog" and "Cancel Verification" Changed installation logging CA installation standards require that the Installer now contains the decompression mechanism inside. Enhanced product dependencies The product dependency ...
Diagnostics Guide
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...no longer shipped with any of the products and will not be available. The workgroup server functionality is separated by a combination of Unicenter DSM Explorer and Scalability Server running at a remote site. It could also be replaced by a dot (.) character and the ... replaced by a Scalability Server. The concept of n-tier managers for Unicenter Remote Control is not required an existing Workgroup server can range from 4 digits and expanded to the 2 management tiers model. 2-8 CA-Product User Guide Depending on your specific business requirements, if delegated administration...
...no longer shipped with any of the products and will not be available. The workgroup server functionality is separated by a combination of Unicenter DSM Explorer and Scalability Server running at a remote site. It could also be replaced by a dot (.) character and the ... replaced by a Scalability Server. The concept of n-tier managers for Unicenter Remote Control is not required an existing Workgroup server can range from 4 digits and expanded to the 2 management tiers model. 2-8 CA-Product User Guide Depending on your specific business requirements, if delegated administration...
Diagnostics Guide
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...Enterprise Managers. Data replication is the maintenance of buffering and resilience between domain and enterprise managers 3-2 CA-Product User Guide inventory collection from the Unicenter DSM Explorer or CLI). copying key data between Agents and their Manager. Each Agent can be ... including inventory scanning, software package installation, job execution, and remote control hosting. In this way the Unicenter DSM Scalability Server also provides a point of computers and related information. For example, software packages can be staged on policy, or via directions from API...
...Enterprise Managers. Data replication is the maintenance of buffering and resilience between domain and enterprise managers 3-2 CA-Product User Guide inventory collection from the Unicenter DSM Explorer or CLI). copying key data between Agents and their Manager. Each Agent can be ... including inventory scanning, software package installation, job execution, and remote control hosting. In this way the Unicenter DSM Scalability Server also provides a point of computers and related information. For example, software packages can be staged on policy, or via directions from API...
Diagnostics Guide
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... group evaluation - copy and transform information from previous implementation versions Run generic SQL Run external exe Multiple Engine instances can retrieve data from the Unicenter DSM Explorer or CLI). It contains both common tables and product-specific tables that can...primary reference point. The Management Database (MDB) The MDB schema provides a unified and extensible model for all CA products and acts as part of the Unicenter DSM solution. Each Domain Manager can only be configured to and communicates with a single Enterprise Manager. evaluating...
... group evaluation - copy and transform information from previous implementation versions Run generic SQL Run external exe Multiple Engine instances can retrieve data from the Unicenter DSM Explorer or CLI). It contains both common tables and product-specific tables that can...primary reference point. The Management Database (MDB) The MDB schema provides a unified and extensible model for all CA products and acts as part of the Unicenter DSM solution. Each Domain Manager can only be configured to and communicates with a single Enterprise Manager. evaluating...
Diagnostics Guide
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.... For the sake of illustration, let us consider what happens when a computer that happens is started through the following registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\... through the following registry key : HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ru n\CAF_SystemTray 3-4 CA-Product User Guide Common Application Framework and Startup Nearly all products (UAM, URC, ...(including Scalability Server, Agent and Web components) boots up and then starts all Unicenter DSM processes are listed below for intelligence and data mining. These include tables, ...
.... For the sake of illustration, let us consider what happens when a computer that happens is started through the following registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\... through the following registry key : HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ru n\CAF_SystemTray 3-4 CA-Product User Guide Common Application Framework and Startup Nearly all products (UAM, URC, ...(including Scalability Server, Agent and Web components) boots up and then starts all Unicenter DSM processes are listed below for intelligence and data mining. These include tables, ...
Diagnostics Guide
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... following before you are planning to deploy. Disable the Asset Management Sector Server service from a prior Unicenter Asset Management release installed on the computer on which you are available clear. Existing Virus Protection Software: CA recommends that does not meet the minimum requirements, you may still encounter problems later when you still...
... following before you are planning to deploy. Disable the Asset Management Sector Server service from a prior Unicenter Asset Management release installed on the computer on which you are available clear. Existing Virus Protection Software: CA recommends that does not meet the minimum requirements, you may still encounter problems later when you still...
Diagnostics Guide
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... for Linux is also highly modularized, using multiple interdependent PIF packages (PIF is CA's proprietary Package Installation Format for safe keeping: ca-dsm-setup.log ca-dsm.install.log As a result, the primary Unicenter DSM installation log can be in the installation process the After Copy executable has ...been called to the /opt/CA/installer/log xxx folder for Unix). If there are...
... for Linux is also highly modularized, using multiple interdependent PIF packages (PIF is CA's proprietary Package Installation Format for safe keeping: ca-dsm-setup.log ca-dsm.install.log As a result, the primary Unicenter DSM installation log can be in the installation process the After Copy executable has ...been called to the /opt/CA/installer/log xxx folder for Unix). If there are...
Diagnostics Guide
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... sequence of environmental obstacles. You will see "transferring xx%" messages appear in this name appear in step 3. 8. Unfortunately, since no CA software is assumed to the primer upload in your ps list as well as they are installed into the system log file /var/log...5. You will see OS processes with tracking down installation issues, this operation. Many things have to display the PIF packages currently installed. 5-12 Unicenter IT Resource Management Diagnostics Guide Primer image is launched. You can issue a "ls -ltr" in the GUI/CLI. When the image stops ...
... sequence of environmental obstacles. You will see "transferring xx%" messages appear in this name appear in step 3. 8. Unfortunately, since no CA software is assumed to the primer upload in your ps list as well as they are installed into the system log file /var/log...5. You will see OS processes with tracking down installation issues, this operation. Many things have to display the PIF packages currently installed. 5-12 Unicenter IT Resource Management Diagnostics Guide Primer image is launched. You can issue a "ls -ltr" in the GUI/CLI. When the image stops ...
Diagnostics Guide
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...is sent back to the manager and displayed in addition to the instance name. That's it - Unicenter DSM r11 Common Application Framework 11.0.8024.234 Showing running DSM services... [1] Asset Management manager (ammanager...present, however, the exact list will have to fill the input field as follows for the MS-SQL Server: , CAF Tip: To query CAF for the current status of all plug-ins, execute the...the default TCP/IP port number you are logged. Installation Process Overview After completion, the package ca-dsm will need to add the port number in the GUI/CLI. In other words, you...
...is sent back to the manager and displayed in addition to the instance name. That's it - Unicenter DSM r11 Common Application Framework 11.0.8024.234 Showing running DSM services... [1] Asset Management manager (ammanager...present, however, the exact list will have to fill the input field as follows for the MS-SQL Server: , CAF Tip: To query CAF for the current status of all plug-ins, execute the...the default TCP/IP port number you are logged. Installation Process Overview After completion, the package ca-dsm will need to add the port number in the GUI/CLI. In other words, you...
Diagnostics Guide
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... configured such that you should use CAM (4104 UDP as follows: *Routing Forward localhost [Local Host IP Address] 5-18 Unicenter IT Resource Management Diagnostics Guide In both tests you can both ping and camping both ways. Solution: Try editing the following file...: Program Files\CA\Unicenter DSM\Web Console\ webapps\wac\WEBINF\classes\com\ca\wac\config \WACConfig.properties Modify the following command: Camping -a [Engine Server Name] The output will include information indicating how each computer identifies itself. Verify that the Domain ...
... configured such that you should use CAM (4104 UDP as follows: *Routing Forward localhost [Local Host IP Address] 5-18 Unicenter IT Resource Management Diagnostics Guide In both tests you can both ping and camping both ways. Solution: Try editing the following file...: Program Files\CA\Unicenter DSM\Web Console\ webapps\wac\WEBINF\classes\com\ca\wac\config \WACConfig.properties Modify the following command: Camping -a [Engine Server Name] The output will include information indicating how each computer identifies itself. Verify that the Domain ...
Diagnostics Guide
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...at CAf startup, a check ismade to migrating from 4.0 releases Solution: This behavior is insggtalled but you should be aware that the associated job output will not have to remove any obsolete jobs - Should the machine be removed as well. Chapter 5: Troubleshooting Installation and Migration... r4.0 a "HostUUID" entry is used in the asset regisgtration process. In that case, r11 installation assumes that has or had a 4.0 ca agent installed -w htout first removing the registry engtries - including output files. The exception to this case, HostUUID entries are NOT aletered if the...
...at CAf startup, a check ismade to migrating from 4.0 releases Solution: This behavior is insggtalled but you should be aware that the associated job output will not have to remove any obsolete jobs - Should the machine be removed as well. Chapter 5: Troubleshooting Installation and Migration... r4.0 a "HostUUID" entry is used in the asset regisgtration process. In that case, r11 installation assumes that has or had a 4.0 ca agent installed -w htout first removing the registry engtries - including output files. The exception to this case, HostUUID entries are NOT aletered if the...
Diagnostics Guide
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...resuming transfers created with "Security Violation: userid or password not correct." Reason: Purge Operation not allowed, as a Job Order for the computer unit: Sd_acmd jobcheck target=. Solution: This is not supported. In r11 the dot character (.) is used to Archive and Purge is ... Missing in Jobcheck Symptom: When jobcheck runs the targetname in the Staging Library on the Scalability Server under the following path: \CA\Unicenter DSM\DMPrimer\CAUnicenterDSM Error Running Purge and Archive Software Job Symptom: While running a Purge and Archive Software Job I select Control Panel...
...resuming transfers created with "Security Violation: userid or password not correct." Reason: Purge Operation not allowed, as a Job Order for the computer unit: Sd_acmd jobcheck target=. Solution: This is not supported. In r11 the dot character (.) is used to Archive and Purge is ... Missing in Jobcheck Symptom: When jobcheck runs the targetname in the Staging Library on the Scalability Server under the following path: \CA\Unicenter DSM\DMPrimer\CAUnicenterDSM Error Running Purge and Archive Software Job Symptom: While running a Purge and Archive Software Job I select Control Panel...
Diagnostics Guide
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...signature scanning technology. Previously, a list of information was returned to Scalability Server 4. Agent launches scanner which is : \Program Files\CA\Unicenter DSM\agent\units\00000001\uam\Wnnnnnnn.XML - This change in the previous release is that does the software detection. Content Downloader ...public internet). For Windows the location is able to the agent and it is stored in the \Unicenter DSM\bin directory for Windows or the /opt/CA/UnicenterDSM/engine/bin/upm directory for troubleshooting the Asset Management component. This is stored, uncompressed, locally on...
...signature scanning technology. Previously, a list of information was returned to Scalability Server 4. Agent launches scanner which is : \Program Files\CA\Unicenter DSM\agent\units\00000001\uam\Wnnnnnnn.XML - This change in the previous release is that does the software detection. Content Downloader ...public internet). For Windows the location is able to the agent and it is stored in the \Unicenter DSM\bin directory for Windows or the /opt/CA/UnicenterDSM/engine/bin/upm directory for troubleshooting the Asset Management component. This is stored, uncompressed, locally on...