Computer Associates ETRAVE7005BPUE - UPG ETRUST ANTIVIRUS.V7 05-NODE Support and Manuals
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User Guide - Page 3
... computer. Select I Agree to connect during the installation.
• Double-click on the EZ Antivirus installation file you have another antivirus product loaded you start .
• The License Agreement will appear. If you are not currently connected to complete the installation. If you already have downloaded, or insert the installation CD into your license key in order to...
User Guide - Page 4
... restart your computer so that EZ 4 During this time, EZ Antivirus will connect to the my-eTrust.com website to download the latest signature files so the software is as up to date as possible at the time of installation.
• Once the download and installation have completed, the EZ Antivirus program window will open and an initial scan will automatically take place...
User Guide - Page 7
.... Listed below is a brief description for each tab window. Schedule a Scan
When this button will appear.
The Tools Tab
The Tools tab allows you to view and perform actions on your expiry date and view the product help. http://www.my-eTrust.com/contact/ • Technical Support -
This dialog box will appear in each button, located...
User Guide - Page 8
... Update
EZ Antivirus is displayed. When the Proxy Settings button is clicked, a dialog box displaying all the options for configuring your antivirus software is presented allowing you to choose the log file you wish to automatically perform updates on the Scan Settings button, a dialog box will be asked to review the infected item, restore and clean it, or simply remove it...
User Guide - Page 9
... loaded. • A clock icon indicates that the signature update is currently in Snooze mode. This indicates the various states of the main program window. When you are experiencing a problem with the software, and Customer Support have requested your antivirus protection (real-time protection, email protection and updated protection). A window will be used if you click this button, more...
User Guide - Page 10
... cleaned.
includes all items on your hard disk/s. • All removable media - On-demand scanning occurs in a variety of on-demand scanning will be scanned.
• When you right-click on a file, and select eTrust EZ Antivirus from the right-click menu. • When you select the Selective Scanning button from the Virus Scanning tab, then choose a file, folder or drive...
User Guide - Page 11
... will load and specific virus information will be displayed (if available).
• Status - displays the name of the infection includes infected, removed quarantined, cleaned and corrupt. Scheduling a scan can be displayed in the form of a hyperlink. Detections
If a virus is detected when performing an on the Virus Scanning tab. the scheduled scan. If you to set a time to perform...
User Guide - Page 15
...Remove button • Once your list of files and folders is recommended that you use the Browse button to Modify. Scanning Exclusions
If you click the Scan Settings button, located on the Scan...* character. These buttons allow you to be edited by antivirus software. If you wish to exclude an entire folder or drive...Scan Settings window, click the Modify button relating to the scanner you wish to...
User Guide - Page 16
... scanning.
This scanning will occur from disks or CDs. For example:
• Documents you may be working on. • Web pages you visit. • New software you install. • Files you load from the moment you restart your computer. The real-time protection is detected. Settings for viruses. The Infection Report Window
As mentioned above, EZ Antivirus will display a window...
User Guide - Page 17
... prompt you to re-start your antivirus software is called the Quarantine Information window.
Real-time Email Scanner • Choose the Scan Settings button from the Virus Scanning tab. • In the Real-time Scanner row, de-select the Enable checkbox. • Click the OK button. • EZ Antivirus will notice that was detected. • Infection: Gives the name...
User Guide - Page 19
... that the antivirus protection is out of failure. The Update Tray Icon
When the update is running, it will appear with a cross through it . The window lists the date and time of the failure, and lists the type of date.
19 If you double-click the tray icon, the Update Progress window is a problem with the download
If...
User Guide - Page 22
... dialog box, click the Tools tab, then select Quarantined Items. The quarantined items list will appear as a series of options. Infection: The name of infected items, use the Scan Settings dialog box. Info: When the info link is clicked, the Quarantine Information Window is , by EZ Antivirus it prevents access to download the new updates. The buttons below...
User Guide - Page 23
... Automatic Updates The log files are stored in the Log Viewer (see below).
Use the drop-down list located at the top of each log file is displayed in the EZ Antivirus installation folder. Note that the real-time protection, if enabled, may instantly redetect the infection upon replacement.
• Remove - Closes the Quarantined Items window. The...
User Guide - Page 24
... time, customers may assist customer support in the report and sent to create a report which needs to be successfully sent.
What is a problem with the problem you think may experience problems when using EZ Antivirus software. From time to type any other relevant Registry Keys • Uninstall Information • Services • Product Installation Path • Various files may...
User Guide - Page 25
... icon). The EZ Antivirus Tray Icons
The EZ Antivirus tray icons are located at the bottom right hand side of the operation will also record the full error in the above will be displayed when the automatic update is not loaded, the icon will be entered. occurrence or any virus which become active from the Scan Settings window, the tray...
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