Resolving Start Up and No Boot Problems Checklist
Page 1
... does not start Count number of a disk drive and fan turning. If there is no battery or AC power at the notebook, contact HP for at -a-time If possible, boot to BIOS mode (f10) and run Memory...cards, USB devices, peripherals and do hard reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one-at least 15 seconds. 3. Symptom: LED lights do not glow, display is black...when power button is pressed, there is no power available to the notebook. HP Notebook PCs - Check AC adapter wiring and power connection to the...
... does not start Count number of a disk drive and fan turning. If there is no battery or AC power at the notebook, contact HP for at -a-time If possible, boot to BIOS mode (f10) and run Memory...cards, USB devices, peripherals and do hard reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one-at least 15 seconds. 3. Symptom: LED lights do not glow, display is black...when power button is pressed, there is no power available to the notebook. HP Notebook PCs - Check AC adapter wiring and power connection to the...
Limited warranty and technical support - (1 Year)
Page 4
...conditions of this Limited Warranty become the property of the purchase or lease date. Compaq will, at its discretion, repair or replace any warranty services for defective products. 2 English Compaq, at its discretion, may be required to new. The Limited Warranty Period ...Rechargeable batteries are manufactured using new materials or new and used materials equivalent to a one (1) year warranty. Compaq Products are entitled to new in materials or workmanship during the Limited Warranty Period. The replacement part or product takes on the date of a replacement. IF...
...conditions of this Limited Warranty become the property of the purchase or lease date. Compaq will, at its discretion, repair or replace any warranty services for defective products. 2 English Compaq, at its discretion, may be required to new. The Limited Warranty Period ...Rechargeable batteries are manufactured using new materials or new and used materials equivalent to a one (1) year warranty. Compaq Products are entitled to new in materials or workmanship during the Limited Warranty Period. The replacement part or product takes on the date of a replacement. IF...
Limited warranty and technical support - (1 Year)
Page 5
...for damage that occurs as a result of Compaq-that has been damaged or rendered defective (a) as a result of the battery included in the Compaq Product will be required to the conditions of end-user replaceable Compaq or Compaq approved parts, if available for your own... installation of this Compaq Product will decrease with the Compaq Product. No change to run a Compaq diagnostic test. COMPAQ IS NOT ...
...for damage that occurs as a result of Compaq-that has been damaged or rendered defective (a) as a result of the battery included in the Compaq Product will be required to the conditions of end-user replaceable Compaq or Compaq approved parts, if available for your own... installation of this Compaq Product will decrease with the Compaq Product. No change to run a Compaq diagnostic test. COMPAQ IS NOT ...
Getting Started - Windows 7
Page 6
Pinching/Zooming 24 Rotating 24 5 Maintenance Inserting or removing the battery ...25 Replacing or upgrading the hard drive 27 Removing the hard drive ...27 Installing the hard drive ...28 Adding or replacing memory modules 30 Updating programs and drivers ...33 Routine care ...33 Cleaning the display ...33 Cleaning the TouchPad and keyboard 33 6 Backup...
Pinching/Zooming 24 Rotating 24 5 Maintenance Inserting or removing the battery ...25 Replacing or upgrading the hard drive 27 Removing the hard drive ...27 Installing the hard drive ...28 Adding or replacing memory modules 30 Updating programs and drivers ...33 Routine care ...33 Cleaning the display ...33 Cleaning the TouchPad and keyboard 33 6 Backup...
Getting Started - Windows 7
Page 31
The battery release latch (3) automatically locks the battery into the battery bay (2) until it is seated. To remove the battery: Inserting or removing the battery 25 To insert the battery: ▲ Insert the battery (1) into place. 5 Maintenance ● Inserting or removing the battery ● Replacing or upgrading the hard drive ● Adding or replacing memory modules ● Updating programs and drivers ● Routine care Inserting or removing the battery NOTE: For additional information on using the battery, refer to the HP Notebook Reference Guide.
The battery release latch (3) automatically locks the battery into the battery bay (2) until it is seated. To remove the battery: Inserting or removing the battery 25 To insert the battery: ▲ Insert the battery (1) into place. 5 Maintenance ● Inserting or removing the battery ● Replacing or upgrading the hard drive ● Adding or replacing memory modules ● Updating programs and drivers ● Routine care Inserting or removing the battery NOTE: For additional information on using the battery, refer to the HP Notebook Reference Guide.
Getting Started - Windows 7
Page 33
Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the... 3. Removing the hard drive To remove the hard drive: 1. Disconnect all external devices connected to the left (3) and remove it. 9. Remove the battery from the hard drive bay. Lift the left side of the hard drive cover (2), then lift the cover up and to the computer. 4. Shut ... the three screws (1) that secure the hard drive to the computer. 10. Grasp the tabs (2) on by pressing the power button. Replacing or upgrading the hard drive 27
Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the... 3. Removing the hard drive To remove the hard drive: 1. Disconnect all external devices connected to the left (3) and remove it. 9. Remove the battery from the hard drive bay. Lift the left side of the hard drive cover (2), then lift the cover up and to the computer. 4. Shut ... the three screws (1) that secure the hard drive to the computer. 10. Grasp the tabs (2) on by pressing the power button. Replacing or upgrading the hard drive 27
Getting Started - Windows 7
Page 35
Reconnect external power and external devices. 9. Turn on the computer. Replace the battery. 7. Turn the computer right-side up. 8. 5. Tighten the hard drive cover screws (3). 6. Replacing or upgrading the hard drive 29
Reconnect external power and external devices. 9. Turn on the computer. Replace the battery. 7. Turn the computer right-side up. 8. 5. Tighten the hard drive cover screws (3). 6. Replacing or upgrading the hard drive 29
Getting Started - Windows 7
Page 36
...Save your work. 2. Shut down the computer through the operating system. 3. Then shut down the computer and close the display. Remove the battery from the AC outlet. 5. Disconnect all external devices connected to the equipment, unplug the power cord and remove all... batteries before installing a memory module. NOTE: To use a dual-channel configuration when adding a second memory module, be upgraded by adding a memory module to the vacant expansion memory module slot or by touching a grounded metal object. Adding or replacing memory modules The computer has ...
...Save your work. 2. Shut down the computer through the operating system. 3. Then shut down the computer and close the display. Remove the battery from the AC outlet. 5. Disconnect all external devices connected to the equipment, unplug the power cord and remove all... batteries before installing a memory module. NOTE: To use a dual-channel configuration when adding a second memory module, be upgraded by adding a memory module to the vacant expansion memory module slot or by touching a grounded metal object. Adding or replacing memory modules The computer has ...
Getting Started - Windows 7
Page 38
Tighten the memory module compartment screws (3). 14. Turn on the computer. 12. Close the cover (2). 13. Align the tabs (1) on the memory module compartment cover with the notch on the computer. 32 Chapter 5 Maintenance Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. 11. Turn the computer right-side up. 16. Replace the battery. 15. c. Reconnect external power and external devices. 17.
Tighten the memory module compartment screws (3). 14. Turn on the computer. 12. Close the cover (2). 13. Align the tabs (1) on the memory module compartment cover with the notch on the computer. 32 Chapter 5 Maintenance Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. 11. Turn the computer right-side up. 16. Replace the battery. 15. c. Reconnect external power and external devices. 17.
Getting Started - Windows 7
Page 48
... B backing up customized window, toolbar, and menu bar settings 36 personal files 36 battery bay 39 battery bay, identifying 13 battery release latch, identifying 13 battery, identifying 14 battery, replacing 25 bays battery 13 hard drive 13 Bluetooth label 39 buttons power 7 TouchPad 5 C caps lock ...39 regulatory 39 serial number 39 wireless certification 39 WLAN 39 latch, battery release 13 lights caps lock 6 drive light 10 optical drive 9 power 6, 9 TouchPad 5 webcam 11 wireless 6 M memory module inserting 31 removing 31 replacing 30 memory module compartment identifying 13 removing cover 30...
... B backing up customized window, toolbar, and menu bar settings 36 personal files 36 battery bay 39 battery bay, identifying 13 battery release latch, identifying 13 battery, identifying 14 battery, replacing 25 bays battery 13 hard drive 13 Bluetooth label 39 buttons power 7 TouchPad 5 C caps lock ...39 regulatory 39 serial number 39 wireless certification 39 WLAN 39 latch, battery release 13 lights caps lock 6 drive light 10 optical drive 9 power 6, 9 TouchPad 5 webcam 11 wireless 6 M memory module inserting 31 removing 31 replacing 30 memory module compartment identifying 13 removing cover 30...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
Page 6
Packaging and transporting guidelines 32 Workstation guidelines 32 Equipment guidelines 33 Component replacement procedures 34 Service tag ...34 Computer feet ...35 Battery ...36 Hard drive ...37 Optical drive ...39 WLAN module ...42 Memory module ...44 Keyboard ...46 Top cover ...49 Speaker ... ...52 Power button board ...54 TouchPad button board ...55 USB board ...56 Power connector ...58 Display assembly ...59 System board ...66 RTC battery ...69 Fan/heat sink assembly ...71 Processor ...75 5 Setup Utility ...77 Computer Setup ...77 Starting Setup Utility ...77 Using Setup Utility ......
Packaging and transporting guidelines 32 Workstation guidelines 32 Equipment guidelines 33 Component replacement procedures 34 Service tag ...34 Computer feet ...35 Battery ...36 Hard drive ...37 Optical drive ...39 WLAN module ...42 Memory module ...44 Keyboard ...46 Top cover ...49 Speaker ... ...52 Power button board ...54 TouchPad button board ...55 USB board ...56 Power connector ...58 Display assembly ...59 System board ...66 RTC battery ...69 Fan/heat sink assembly ...71 Processor ...75 5 Setup Utility ...77 Computer Setup ...77 Starting Setup Utility ...77 Using Setup Utility ......
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
Page 12
...) Windows 7 Starter (32-bit) √ SUSE Linux √ End-user replaceable parts: AC adapter √ Battery (system) √ Hard drive √ Memory module √ Optical drive √ WLAN module √ Compaq Presario CQ56 AMD √ √ √ √ √ √ √ √ √ HP G56 Intel v Compaq Presario CQ56 Intel √ √ √ √ √ √ √ √...
...) Windows 7 Starter (32-bit) √ SUSE Linux √ End-user replaceable parts: AC adapter √ Battery (system) √ Hard drive √ Memory module √ Optical drive √ WLAN module √ Compaq Presario CQ56 AMD √ √ √ √ √ √ √ √ √ HP G56 Intel v Compaq Presario CQ56 Intel √ √ √ √ √ √ √ √...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
Page 21
...The computer fan starts up automatically to cycle on and off during routine operation. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the internal fan to cool internal components and prevent overheating. Enable... and Support. If you replace the module and then receive a warning message, remove the module to cool internal components. Releases the battery from the battery bay. Contains two memory module slots and WLAN slot. Bottom Component (1) Battery bay (2) Vents (4) (3) Battery release latch (4) Memory module...
...The computer fan starts up automatically to cycle on and off during routine operation. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the internal fan to cool internal components and prevent overheating. Enable... and Support. If you replace the module and then receive a warning message, remove the module to cool internal components. Releases the battery from the battery bay. Contains two memory module slots and WLAN slot. Bottom Component (1) Battery bay (2) Vents (4) (3) Battery release latch (4) Memory module...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
Page 34
... covers Rubber Kit (includes four rubber feet) Power connector (includes cable) RTC battery Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR combo adapter (BT3.0+HS ready) Atheros AR9285 802.11b/g/n 1x1 WiFi adapter Fan/heat sink assembly (includes replacement thermal material) for use with UMA systems (Intel) 65-W, 3-pin Smart AC...
... covers Rubber Kit (includes four rubber feet) Power connector (includes cable) RTC battery Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR combo adapter (BT3.0+HS ready) Atheros AR9285 802.11b/g/n 1x1 WiFi adapter Fan/heat sink assembly (includes replacement thermal material) for use with UMA systems (Intel) 65-W, 3-pin Smart AC...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
Page 42
... you order parts or request information, provide the computer serial number and model number provided on the service tag, located inside the battery bay. Make special note of the warranty period for your computer. (4) Warranty period The duration of each product. (3) Product information... The product name affixed to the front of your computer. 34 Chapter 4 Removal and replacement procedures The part number helps a service technician to determine what components and parts are as many as 67 screws, in 10 different sizes...
... you order parts or request information, provide the computer serial number and model number provided on the service tag, located inside the battery bay. Make special note of the warranty period for your computer. (4) Warranty period The duration of each product. (3) Product information... The product name affixed to the front of your computer. 34 Chapter 4 Removal and replacement procedures The part number helps a service technician to determine what components and parts are as many as 67 screws, in 10 different sizes...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
Page 44
...unplugging the AC adapter from the computer. Shut down on , and then shut it out of the battery into place. 36 Chapter 4 Removal and replacement procedures Position the computer upside down the computer. Battery Description 6 cell, 2.20-Ah, 47-Wh 6 cell, 2.55-Ah, 55-Wh Spare part... number 593553-001 593554-001 Before removing the battery, follow these steps: 1. If you are unsure whether the ...
...unplugging the AC adapter from the computer. Shut down on , and then shut it out of the battery into place. 36 Chapter 4 Removal and replacement procedures Position the computer upside down the computer. Battery Description 6 cell, 2.20-Ah, 47-Wh 6 cell, 2.55-Ah, 55-Wh Spare part... number 593553-001 593554-001 Before removing the battery, follow these steps: 1. If you are unsure whether the ...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
Page 45
... drive: 1. Shut down through the operating system. 2. Lift the left side of the hard drive cover (2), swing it down the computer. Component replacement procedures 37 The hard drive cover is off or in the Hard Drive Hardware Kit. If you . 2. The bracket, connector, and screws are ...unsure whether the computer is included in ) Hard Drive Hardware Kit (not illustrated; Remove the battery (see Battery on the computer, and then shut it up, and then remove the cover (3). Hard drive NOTE: The hard drive spare part kit includes a bracket...
... drive: 1. Shut down through the operating system. 2. Lift the left side of the hard drive cover (2), swing it down the computer. Component replacement procedures 37 The hard drive cover is off or in the Hard Drive Hardware Kit. If you . 2. The bracket, connector, and screws are ...unsure whether the computer is included in ) Hard Drive Hardware Kit (not illustrated; Remove the battery (see Battery on the computer, and then shut it up, and then remove the cover (3). Hard drive NOTE: The hard drive spare part kit includes a bracket...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
Page 47
... the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Hard drive on page 36). b. Shut down through the operating system. 2. Component replacement procedures 39 Hard drive (see Battery on page 37). Position the computer upside down, with LightScribe Spare part number 620604-001 Before...
... the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Hard drive on page 36). b. Shut down through the operating system. 2. Component replacement procedures 39 Hard drive (see Battery on page 37). Position the computer upside down, with LightScribe Spare part number 620604-001 Before...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
Page 50
...3. The memory module compartment cover is off or in the Plastics Kit, spare part number 595200-001. 42 Chapter 4 Removal and replacement procedures WLAN module Description Spare part number Atheros AR9285 802.11b/g/n 1x1 WiFi adapter 605560-005 Realtek RTL8191SE 802.11b/g/n 1x1 WiFi adapter ...front toward you are unsure whether the computer is included in Hibernation, turn on page 36). Remove the WLAN module: 1. Remove the battery (see Battery on the computer, and then shut it down through the operating system. 2. Lift the outside edge of the memory module cover (2), ...
...3. The memory module compartment cover is off or in the Plastics Kit, spare part number 595200-001. 42 Chapter 4 Removal and replacement procedures WLAN module Description Spare part number Atheros AR9285 802.11b/g/n 1x1 WiFi adapter 605560-005 Realtek RTL8191SE 802.11b/g/n 1x1 WiFi adapter ...front toward you are unsure whether the computer is included in Hibernation, turn on page 36). Remove the WLAN module: 1. Remove the battery (see Battery on the computer, and then shut it down through the operating system. 2. Lift the outside edge of the memory module cover (2), ...
HP Notebook User Guide - SuSE Linux
Page 78
... (microphone) jack, identifying 9 audio-out (headphone) jack, identifying 9 B backup 53 battery charging 33 conserving power 35 disposing 36 life 34 low battery levels 34 storing 35 battery bay, identifying 12 battery power 30 battery release latch, identifying 12 battery temperature 35 battery, identifying 13 battery, replacing 32 bays battery 12 hard drive 12 Bluetooth device 19 Bluetooth label 63 buttons...
... (microphone) jack, identifying 9 audio-out (headphone) jack, identifying 9 B backup 53 battery charging 33 conserving power 35 disposing 36 life 34 low battery levels 34 storing 35 battery bay, identifying 12 battery power 30 battery release latch, identifying 12 battery temperature 35 battery, identifying 13 battery, replacing 32 bays battery 12 hard drive 12 Bluetooth device 19 Bluetooth label 63 buttons...