Compaq Presario SG2-200 Support and Manuals
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Limited Warranty and Support Guide - Page 4
... OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. damaged or rendered defective (a) as a result of accident, misuse, abuse, contamination, improper or inadequate maintenance or calibration, or other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP-approved parts...
Limited Warranty and Support Guide - Page 6
... and conditions for the replacement. The defective part must prepay any product you ship, and you for most HP-branded options (HP Options) are as set forth in the provided shipping material. Failure to return the defective product may include a mail-in warranty service. If customer self repair applies to the service location. HP will return...
Limited Warranty and Support Guide - Page 7
... DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Initial Setup Limited Technical Support for Included Software
Limited technical support is available only for ninety (90) days from the date of receiving limited software technical support. Limited software technical support is available for software for software preinstalled on the duration of purchase or...
Limited Warranty and Support Guide - Page 8
....hp.com/support
• Contact your authorized HP dealer or authorized service provider, and be available. Contacting HP
If your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the problem, you call HP:
• Product serial number, model name, and model number • Applicable error messages •...
Limited Warranty and Support Guide - Page 9
...The guide is located on your
computer. 2 Use the Help and Support Center for help with setting ...up and using your computer.
be heavy;
Go to: http://register.hp.com
Where to Get Help
Follow These Steps When You Need Help: 1 Check the setup poster and product documentation for help with hardware and software questions. The Help and Support Center provides useful troubleshooting...
Getting Started Guide - Page 2
...by copyright. Microsoft and Windows are set forth in the U.S. and other...errors or omissions contained herein. patents and other countries.
This document contains proprietary information that is subject to change without notice.
No part... for Hewlett-Packard products and services are trademarks of HP. Box...authorized by Macrovision. HP supports lawful use of technology ...
Getting Started Guide - Page 5
... files and settings to your new computer 6
3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18
4 Customer care ...23 Product information 23 Support information 24 Warranty...
Getting Started Guide - Page 7
... click Find and fix problems
● Find links to videos about using the features of your computer model.
● Order parts and find
● Set up your computer.
Windows 7 troubleshooting tools
● Troubleshoot the most
1. HP Support website: http://www.hp.com/support
● Upgrade or replace components of your computer. Getting Started (this guide)
● Learn how...
Getting Started Guide - Page 8
... owners.
● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. http://www.hp.com/support/consumer-forum
Watching and Recording TV Click Start, click All Programs, and then click HP User Manuals.
HP Support Assistant - Safety & Comfort Guide Click Start, click All Programs, and then click HP...
Getting Started Guide - Page 10
...period, purchase an extended update service.
4 Chapter 2 Setting up your computer model from Product search results. Select your country and language, if necessary, and click Support & Drivers.
f.
Select Download drivers and software (and firmware), type your computer can detect most cases, repair damage caused by viruses.
Read the Safety & Comfort Guide for additional printed...
Getting Started Guide - Page 11
... illegal. After you complete the initial computer setup, you did not set up with an Internet Service Provider (ISP). Follow the on the setup poster.
2.
To transfer existing accounts, follow the instructions provided by the ISP.
● If you might choose another ISP or transfer an existing account to install additional software programs or hardware devices.
Getting Started Guide - Page 19
... a telephone service line; Do not connect a telephone cable to a local area network (LAN). Software troubleshooting
To repair software ●
problems, try
these methods:
●
●
●
●
Turn the computer off completely and then turn it came with the product) or hardware driver to open the wizard, and then follow the on again. Update the drivers (see...
Getting Started Guide - Page 20
... can also set restore points manually. Click Create, and then follow the on your problem: 1. Double-click the specific item (for which you have a problem that might not be due to software that are shipped without a version of Microsoft Windows. Some features might be available on -screen instructions.
14 Chapter 3 Troubleshooting and maintenance
ENWW Click the Driver tab...
Getting Started Guide - Page 30
...setting up and using your product information for future reference. To our valued customer
Congratulations on your specific needs.
24 Chapter 4 Customer care
ENWW The Help and Support Center provides useful troubleshooting information and includes the following:
● E-mail support...
2. The first four items on the list (model number, product number, serial number, and software build number) ...
Getting Started Guide - Page 31
... of helpful information included with your area. Customer support
Easy to work right now - HP will help with setting up your computer. Refer to the setup poster included with your system for common problems, and other information.
This must be done after you have any problems setting up and using your system and turning it is...
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