HP ProtectTools Troubleshooting Guide
Page 3
...-to install security software. A properly enabled security system requires a TPM-enabled BIOS, versions 1.54 or greater, obtainable through a BIOS Configuration module. The NIC and TPM solution contains on an external flash integrated... with the operating system to users. Software The software, HP ProtectTools, has two parts: HP ProtectTools Security Manager and HP plug-in both hardware and software. Customers using a non-HP...
...-to install security software. A properly enabled security system requires a TPM-enabled BIOS, versions 1.54 or greater, obtainable through a BIOS Configuration module. The NIC and TPM solution contains on an external flash integrated... with the operating system to users. Software The software, HP ProtectTools, has two parts: HP ProtectTools Security Manager and HP plug-in both hardware and software. Customers using a non-HP...
HP ProtectTools Troubleshooting Guide
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... These features include the following: ❏ Alternatives login capability as using the Embedded Security software. ■ HP ProtectTools TPM Firmware Update Utility: This utility is available on some models. When enabled, this online at http://www.hp.com along with ownership, and the user configuration initialized. The software also provides a function called Personal Secure...
... These features include the following: ❏ Alternatives login capability as using the Embedded Security software. ■ HP ProtectTools TPM Firmware Update Utility: This utility is available on some models. When enabled, this online at http://www.hp.com along with ownership, and the user configuration initialized. The software also provides a function called Personal Secure...
HP ProtectTools Troubleshooting Guide
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... longer password prompt asks the To reduce the time required to scan HP Security-HP ProtectTools Norton Anti Virus 2005 virus ProtectTools Embedded Security EFS files, the Embedded Security EFS scan. This is running. The TPM must be through the hidden ($) share in Computer Setup (F10) ...encryption password interaction with the hidden ($) share Windows 2000 User can be reset and enabled again in with To reduce the time required to encrypt/decrypt encryption/decryption and user for TPM module after system restore. HP ProtectTools Embedded Security-Windows 2000 User can use the...
... longer password prompt asks the To reduce the time required to scan HP Security-HP ProtectTools Norton Anti Virus 2005 virus ProtectTools Embedded Security EFS files, the Embedded Security EFS scan. This is running. The TPM must be through the hidden ($) share in Computer Setup (F10) ...encryption password interaction with the hidden ($) share Windows 2000 User can be reset and enabled again in with To reduce the time required to encrypt/decrypt encryption/decryption and user for TPM module after system restore. HP ProtectTools Embedded Security-Windows 2000 User can use the...
HP ProtectTools Troubleshooting Guide
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...change values (unless otherwise specified). 1. Set the Embedded Security Device option to Enable. • When attempting to reset the TPM module and cause possible loss of data. 6 www.hp.com Technical Reference Guide launch the User 8. To work around the problem,...the password. There is no Encrypt selection This is not initialized. Press F10 to recover from Security-Errors occur after enabling TPM Module Enabling the TPM module This is displayed: The Embedded 9. Select Security > Embedded Security. 6. Security Initialization Wizard, the following error ...
...change values (unless otherwise specified). 1. Set the Embedded Security Device option to Enable. • When attempting to reset the TPM module and cause possible loss of data. 6 www.hp.com Technical Reference Guide launch the User 8. To work around the problem,...the password. There is no Encrypt selection This is not initialized. Press F10 to recover from Security-Errors occur after enabling TPM Module Enabling the TPM module This is displayed: The Embedded 9. Select Security > Embedded Security. 6. Security Initialization Wizard, the following error ...
HP ProtectTools Troubleshooting Guide
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...the following configuration: -Product version = V4.0.1 -Embedded Security State: Chip State = Enabled, Owner State = Initialized, User State = Initialized -Component Info: TCG Spec. Reinstall HP ProtectTools Embedded Security Software The firmware upgrade tool allows the user to take effect. ... = 1.2 -Vendor = Broadcom Corporation -FW Version = 2.18 (or greater) -TPM Device driver library version 2.0.0.9 (or greater) If the FW version does not match 2.18, download and update the TPM firmware. Ensure that the system contains Microsoft .NET framework 1.1 installation: • Click...
...the following configuration: -Product version = V4.0.1 -Embedded Security State: Chip State = Enabled, Owner State = Initialized, User State = Initialized -Component Info: TCG Spec. Reinstall HP ProtectTools Embedded Security Software The firmware upgrade tool allows the user to take effect. ... = 1.2 -Vendor = Broadcom Corporation -FW Version = 2.18 (or greater) -TPM Device driver library version 2.0.0.9 (or greater) If the FW version does not match 2.18, download and update the TPM firmware. Ensure that the system contains Microsoft .NET framework 1.1 installation: • Click...
HP ProtectTools Troubleshooting Guide
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...to the ACPI table and Windows, and installed Broadcom TPM in restricting end-user privileges and client PC: restricting user access. • deletion of PSD Unauthorized users should re-enable their TPM or remove the HP Embedded Security software through Add/remove programs. Technical ...Reference Guide www.hp.com 15 Customers wishing to avoid this behavior should not be deleted after formatting...
...to the ACPI table and Windows, and installed Broadcom TPM in restricting end-user privileges and client PC: restricting user access. • deletion of PSD Unauthorized users should re-enable their TPM or remove the HP Embedded Security software through Add/remove programs. Technical ...Reference Guide www.hp.com 15 Customers wishing to avoid this behavior should not be deleted after formatting...
HP ProtectTools Troubleshooting Guide
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... a function of standby when it For the computer power-on checkbox. HP is no administrator password set, user Manager log on the card. This allows the card owner to enable/disable opening of Properties, is inserted. 5. When logging in using TPM authentication, the Back button skips the option to work properly, but instead...
... a function of standby when it For the computer power-on checkbox. HP is no administrator password set, user Manager log on the card. This allows the card owner to enable/disable opening of Properties, is inserted. 5. When logging in using TPM authentication, the Back button skips the option to work properly, but instead...
HP ProtectTools Troubleshooting Guide
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...user identity before replacing or resetting the TPM. 2. Customer Workaround: In order to register any credentials after the TPM Embedded Security Module is unable to factory settings or replaced after transitioning from Microsoft. HP ProtectTools Credential Manager-Restoring Embedded Security causes ...no smart card reader is reader is configured. Uninstall the Credential Manager. 3. Restore the user identity. Enable and initialize the TPM. 4. The HP Credential Manager for more information on Windows XP SP1 only After allowing system to transition into hibernation and ...
...user identity before replacing or resetting the TPM. 2. Customer Workaround: In order to register any credentials after the TPM Embedded Security Module is unable to factory settings or replaced after transitioning from Microsoft. HP ProtectTools Credential Manager-Restoring Embedded Security causes ...no smart card reader is reader is configured. Uninstall the Credential Manager. 3. Restore the user identity. Enable and initialize the TPM. 4. The HP Credential Manager for more information on Windows XP SP1 only After allowing system to transition into hibernation and ...