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Troubleshooting & Maintenance Guide - Page 2
... this document may be liable for system resources. Press F10. The only warranties for Hewlett-Packard products and services are described and advertised by Macrovision, and is used for technical or editorial errors or omissions contained herein. No part of this copyright protection technology must be available because of decimal (base 10) capacity.
Troubleshooting & Maintenance Guide - Page 6
.... if it on or start
Symptom
Possible solution
Error message: Hard disk drive error. Connect the monitor to the computer, plug it in, and turn it is not, contact Support.
Test the wall outlet by the product manufacturer for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external...
Troubleshooting & Maintenance Guide - Page 11
... Ethernet network adapter (also called a network interface card, or NIC).
Symptom No sound is set appropriately.
Internet access
Symptom
Internet programs do not plug a network cable into a telephone service line; Click Start, click Control Panel, click Action Center, and then click Troubleshooting.
2.
Click Start, click Control Panel, click Action Center, and then click...
Troubleshooting & Maintenance Guide - Page 12
... Properties.
3. To add restore points manually:
1. If you have created.
Restores the software (if it on -screen instructions. This erases all data files you want to create a restore point.
4. Click Create, and then follow the on again.
Software troubleshooting
To repair software problems, try these methods:
Updating device drivers
Microsoft System Restore
● Turn the...
Quick Setup Guide - Page 5
... 7 operating system. Quick Setup (this Guide)
● Use the computer. ● Connect to driver updates. ● Read frequently asked
questions.
HP Support website: http://www.hp.com/support
ENWW
1
At the bottom
computer hardware and
of your computer model.
● Order parts and find
● Set up your computer. Troubleshooting and Maintenance Guide on Start, then click...
Quick Setup Guide - Page 6
... problems faster by using automated updates, on-board diagnostics, and guided assistance. Type of information
Where to a TV. If the guide is not available there, visit http://www.hp.com/support
● Get special utilities for computer owners. Watching and Recording TV Click Start, click All Programs, and then click HP User Manuals.
Maintains your computer. Troubleshooting...
Quick Setup Guide - Page 8
...; Sign up with an ISP, skip this step and follow the instructions provided by using Online Services: a. Select Download drivers and software (and firmware), type your computer model name and number in the HP User Manuals folder. 6. Select your computer. Look in an unstable installation, infect the computer with a virus, or be illegal. Security solutions can deter...
Quick Setup Guide - Page 10
... PC models also include four Beatsoptimized internal speakers and a Beats toggle button on the system tray. 2. To turn Beats on the back panel. To experience the full capability of the computer. NOTE: If you want to hear sound during the initial setup of BEATS audio using HDMI to adjust the resolution setting for...
Quick Setup Guide - Page 12
... additional monitors: These instructions are for this option. The Catalyst Control Center window opens.
2. Select the resolution from the drop-down menu.
3. NVIDIA graphics cards
1. This completes the steps to adjust resolution for standard two-monitor setup. Click OK. Close the NVIDIA Control Panel. Setting up multiple displays
Use the following steps to...
Quick Setup Guide - Page 13
... light on the PC or monitor. 2. Right-click on the Eyefinity Catalyst™ icon on the other displays until the setup is complete, you want to change and follow the onscreen instructions to set up multiple displays
9 DisplayPort HDMI
DVI
● Connect the DisplayPort cable to the DisplayPort connector (required).
● Connect the...
Quick Setup Guide - Page 17
... not have a multi-monitor setup, refer to turn off .
Press the Power button to Setting up advanced features. Press and hold the Power button until the computer turns off when the Power button is running - down . Press the Power button on the computer. Press the Sleep button (select models only), or Esc on...
Quick Setup Guide - Page 20
..., press the Sleep button (select models only), or press Esc. Volume is produced. Ensure that they are turned on.
Refer to the Setup Poster to enter the on the... the desired program.
16
Chapter 5 Troubleshooting
ENWW
Turn off your ISP, and start automatically.
Ensure that the volume is set appropriately.
Replace the nonpowered speakers with powered speakers.
Quick Setup Guide - Page 21
... is the easiest (and sometimes the best) way.
● Update the drivers (see Updating device drivers, following).
● Use Microsoft System Restore Software program and hardware driver reinstallation (see Software program and hardware driver reinstallation, later in this table). - Software troubleshooting
To repair software problems, try to a configuration that you have a dial-up...
Quick Setup Guide - Page 22
... installed on -
Double-click the specific item (for which you want to an earlier version of the driver if the new one does not solve your computer, use the System Recovery program. Or, to revert to create a restore point. 4. Click Start, right-click Computer, and then click Properties. 3. To add restore points manually: 1. To update a driver...
Quick Setup Guide - Page 25
...Support Guide. These services are considered
consumer replaceable. If you intend to the setup poster included with setting up.
Before upgrading your hardware
Any hardware upgrades that you have two choices: ● You can send the part... have any problems setting up your system. Refer to do should only be a charge, but the helpful support is then, to upgrade your new computer...
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