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Troubleshooting & Maintenance Guide - Page 6
... or visit http://www.hp.com/support and search for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer ...while installing, starting up, or using your computer model. Connect the monitor to the computer, plug it in properly.
Computer does not start
Symptom
Possible solution
Error message: Hard disk drive error....
Troubleshooting & Maintenance Guide - Page 12
... example, DVD/CDROM drives).
4. Software troubleshooting
To repair software problems, try these methods:
Updating device drivers
Microsoft System Restore
● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults.
● System Recovery (see System recovery on -screen instructions. Double-click the specific item (for which you have...
Limited Warranty and Support Guide - Page 4
...Limited Warranty other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP-approved parts if available for your product in writing and signed by an ...TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE.
4 No change to be...
Quick Setup Guide - Page 5
...9679; Find Windows 7 password
http://www.hp.com/go/win7. information.
● Find links to the Internet. HP Support website: http://www.hp.com/support
● Upgrade or replace
Upgrading and Servicing Guide
components of information
Where to find
● Set up your screen, click on your computer model.
● Order parts and find additional troubleshooting help. Click Start, click...
Quick Setup Guide - Page 8
...-screen instructions to install each update you might want to the Internet: 1. If necessary, select your computer operating system.
Select your computer model from Product search results. Follow the on the setup view. 2. Click Start, click All Programs, click Online Services, and then click Get Online. d. Select Download drivers and software (and firmware), type your computer model name...
Quick Setup Guide - Page 12
...opens.
3. If necessary, click the box to connect and set up additional monitors: These instructions are for standard two-monitor setup.
If your HP computer is connected to an HP monitor,... mark. If you have purchased a dual-monitor system with ATI™ Eyefinity software, follow these instructions for this option. In the Selecting a Task area on the top left corner of the desktop,...
Quick Setup Guide - Page 13
... PC. Do
not power on all connected displays.
6.
the lights will be amber; When the setup is completed.
5. To change and follow the onscreen instructions to set up multiple displays
9 monitor setup (or for three monitors), and proceed to the instructions for a display, select Start, select Control Panel, select Display, and then select the option...
Quick Setup Guide - Page 21
... bottom of your computer. Software troubleshooting
To repair software problems, try to connect again later, or contact your Internet service provider (ISP) for your Internet connection type. For Windows 7: 1. Verify that was in use before the software was installed.
● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on again. Restores the...
Quick Setup Guide - Page 22
...an earlier version of a driver, click Rollback Driver, and then follow the on-screen instructions.
18
Chapter 5 Troubleshooting
ENWW To start a System Restore: 1. screen instructions. To update a driver, click Update Driver, and then follow the on your problem:
1. Or, to revert to a previous restore point.
Close all open programs. 2. Under Protection Settings, select the disk for...
Quick Setup Guide - Page 25
... have two choices: ● You can easily replace many of repair, as some important details), which are covered during the warranty period.
Before upgrading your hardware
Any hardware upgrades that are a few days. ● If a repair is necessary, the HP Customer Care Center will assist you have any problems setting up your system and turning it on...
Limited Warranty and Support Guide 1 - Page 32
...installation of Liability
IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP'S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT... or service by an authorized representative of HP. Limitation of end-user-replaceable HP or HP-approved parts if available for your product in...
Limited Warranty and Support Guide 2 - Page 4
...support...THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE. SOME STATES OR...parts availability.
IN SUCH STATES OR COUNTRIES/REGIONS, SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU. This HP Limited Warranty is subject to change due to another country/region, where HP or its authorized service providers offer warranty service for the same product model...
Limited Warranty and Support Guide 2 - Page 6
... PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. Limitation of end-user-replaceable HP or HP-approved parts if available for your own installation of Liability
IF YOUR HP HARDWARE PRODUCT FAILS TO WORK...
Limited Warranty and Support Guide 2 - Page 10
... your authorized HP dealer or authorized service provider, and be heavy; WARNING: To reduce the risk of serious injury read the Safety & Comfort Guide. To prevent direct exposure to laser beam, do not solve the problem, you can receive support by doing the following: Locate your nearest HP Support location via the Web at: http...
Limited Warranty and Support Guide 2 - Page 11
... HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in - Telephone support is free during your
computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. HP Total Care
HP Total Care provides fast, friendly, and effective...
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