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ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II Xeon and Pentium III Xeon processor-based servers only Second Edition (March 1999) Part Number 328692-002 Spare Part Number 328704-002 Compaq Computer Corporation
ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II Xeon and Pentium III Xeon processor-based servers only Second Edition (March 1999) Part Number 328692-002 Spare Part Number 328704-002 Compaq Computer Corporation
Service Guide
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... this publication is furnished under a license agreement or nondisclosure agreement. Other product names mentioned herein may be trademarks and/or registered trademarks of Compaq Computer Corporation. Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Maintenance and Service Guide Second Edition (March 1999) Part Number 328692-002 Spare Part Number 328704-002 THIS INFORMATION...
... this publication is furnished under a license agreement or nondisclosure agreement. Other product names mentioned herein may be trademarks and/or registered trademarks of Compaq Computer Corporation. Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Maintenance and Service Guide Second Edition (March 1999) Part Number 328692-002 Spare Part Number 328704-002 THIS INFORMATION...
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iv Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Removal and Replacement Procedures continued Peripheral Board...2-30 Memory ...2-32 Memory Board 2-34 Dual Inline Memory Modules...Tray 2-42 External Replacement Battery 2-43 Chapter 3 Diagnostic Tools Diagnostic Tools Utility Overview 3-2 Default Configuration 3-4 Default Configuration Messages 3-4 Inspect Utility...3-4 Utilities Access...3-5 Running Compaq Utilities 3-5 Power-On Self-Test (POST 3-7 POST Error Messages 3-7 Diagnostics Software 3-21 Steps for Diagnostics 3-21 100 - 199, Primary Processor Test Error Codes ...
iv Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Removal and Replacement Procedures continued Peripheral Board...2-30 Memory ...2-32 Memory Board 2-34 Dual Inline Memory Modules...Tray 2-42 External Replacement Battery 2-43 Chapter 3 Diagnostic Tools Diagnostic Tools Utility Overview 3-2 Default Configuration 3-4 Default Configuration Messages 3-4 Inspect Utility...3-4 Utilities Access...3-5 Running Compaq Utilities 3-5 Power-On Self-Test (POST 3-7 POST Error Messages 3-7 Diagnostics Software 3-21 Steps for Diagnostics 3-21 100 - 199, Primary Processor Test Error Codes ...
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... product or assembly marked with these symbols indicates that failure to the equipment, observe local Occupational Safety requirements and guidelines for reference when servicing ProLiant 5500 and 5500R Servers. To reduce the risk of personal injury or damage to follow directions could create conditions that can be performed by individuals who are...
... product or assembly marked with these symbols indicates that failure to the equipment, observe local Occupational Safety requirements and guidelines for reference when servicing ProLiant 5500 and 5500R Servers. To reduce the risk of personal injury or damage to follow directions could create conditions that can be performed by individuals who are...
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... only subassembly/module level repair. WARNING: To reduce the risk of the computer. The grounding plug is designed to any printed wiring board. viii Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Compaq Technician Notes WARNING: Only authorized technicians trained by unplugging all times. All troubleshooting and repair procedures are available: I User Documentation...
... only subassembly/module level repair. WARNING: To reduce the risk of the computer. The grounding plug is designed to any printed wiring board. viii Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Compaq Technician Notes WARNING: Only authorized technicians trained by unplugging all times. All troubleshooting and repair procedures are available: I User Documentation...
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1 Chapter Illustrated Parts Catalog Mechanical Parts Exploded View (Tower Model) This chapter provides the illustrated parts breakdown and a spare parts list for the names of referenced spare parts. For use with Pentium II and Pentium III Xeon processor-based servers only See Table 1-1 for Compaq ProLiant 5500 and 5500R Servers.
1 Chapter Illustrated Parts Catalog Mechanical Parts Exploded View (Tower Model) This chapter provides the illustrated parts breakdown and a spare parts list for the names of referenced spare parts. For use with Pentium II and Pentium III Xeon processor-based servers only See Table 1-1 for Compaq ProLiant 5500 and 5500R Servers.
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1-2 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide 6a 6c 6b 27b 27a 1 31 32 5 7b 4 2 3 Figure 1-1. Exploded view, Compaq ProLiant 5500 and 5500R Server mechanical parts For use with Pentium II and Pentium III Xeon processor-based servers only
1-2 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide 6a 6c 6b 27b 27a 1 31 32 5 7b 4 2 3 Figure 1-1. Exploded view, Compaq ProLiant 5500 and 5500R Server mechanical parts For use with Pentium II and Pentium III Xeon processor-based servers only
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System Components Exploded View (Tower Model) 11 24 Illustrated Parts Catalog 1-3 9 1 22 18 21 20 19 14 23 26 8 15a 40 25 10 13 7a Figure 1-2. Exploded view, Compaq ProLiant 5500 and 5500R Server system components For use with Pentium II and Pentium III Xeon processor-based servers only
System Components Exploded View (Tower Model) 11 24 Illustrated Parts Catalog 1-3 9 1 22 18 21 20 19 14 23 26 8 15a 40 25 10 13 7a Figure 1-2. Exploded view, Compaq ProLiant 5500 and 5500R Server system components For use with Pentium II and Pentium III Xeon processor-based servers only
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... 13 Power Backplane Board 14 Peripheral Board 15a Compaq 10/100 TX PCI Intel UTP Controller 15b Compaq 10/100 TX PCI UTP Controller 16 400 MHz/100 (1 MB) Processor with Heat Sink 17 450 MHz/100 (1 MB) Processor with Heat Sink 18 500 MHz/100 (1 MB) Processor with Heat Sink Spare Part Number 328698...-001 169286-002 348759-001* 306571-001 328702-001 317606-001 169849-001* 386980-001* 387093-001* 328700-001 continued For use with Cable (Std. 1-4 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Spare Part List Table 1-1 Spare Part List...
... 13 Power Backplane Board 14 Peripheral Board 15a Compaq 10/100 TX PCI Intel UTP Controller 15b Compaq 10/100 TX PCI UTP Controller 16 400 MHz/100 (1 MB) Processor with Heat Sink 17 450 MHz/100 (1 MB) Processor with Heat Sink 18 500 MHz/100 (1 MB) Processor with Heat Sink Spare Part Number 328698...-001 169286-002 348759-001* 306571-001 328702-001 317606-001 169849-001* 386980-001* 387093-001* 328700-001 continued For use with Cable (Std. 1-4 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Spare Part List Table 1-1 Spare Part List...
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... or 60ns, EDO 20 Memory Board 21 Processor Power Module 22 Processor Terminator Board 23 System I/O Board with Tray MEDIA STORAGE DEVICES 24 1.44-MB Diskette Drive 25 24X or greater IDE CD-ROM Drive MISCELLANEOUS 26 4.5V Replacement Battery 27 Miscellaneous Plastics Kit a) Front Processor Guide b) Rear Processor Guide c) ...-001 * 304429-001 * 328706-001 * 328706-002 * 328704-001 * 328705-001 * continued For use with Pentium II and Pentium III Xeon processor-based servers only Compaq ProLiant 5500 and 5500R Servers continued Ref.
... or 60ns, EDO 20 Memory Board 21 Processor Power Module 22 Processor Terminator Board 23 System I/O Board with Tray MEDIA STORAGE DEVICES 24 1.44-MB Diskette Drive 25 24X or greater IDE CD-ROM Drive MISCELLANEOUS 26 4.5V Replacement Battery 27 Miscellaneous Plastics Kit a) Front Processor Guide b) Rear Processor Guide c) ...-001 * 304429-001 * 328706-001 * 328706-002 * 328704-001 * 328705-001 * continued For use with Pentium II and Pentium III Xeon processor-based servers only Compaq ProLiant 5500 and 5500R Servers continued Ref.
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..., 256-MB, 50ns, EDO * Not Shown Spare Part Number 348759-001 340855-001* 160648-XXX * 328696-001 * 336380-001 * 336381-001 * 313715-001 * 336382-001 * 336382-001 * 281857-001 * 281859-001 * 281860-001 * For use with Pentium II and Pentium III Xeon processor-based servers only Compaq ProLiant 5500 and 5500R Servers continued Ref. 1-6 Compaq ProLiant 5500...
..., 256-MB, 50ns, EDO * Not Shown Spare Part Number 348759-001 340855-001* 160648-XXX * 328696-001 * 336380-001 * 336381-001 * 313715-001 * 336382-001 * 336382-001 * 281857-001 * 281859-001 * 281860-001 * For use with Pentium II and Pentium III Xeon processor-based servers only Compaq ProLiant 5500 and 5500R Servers continued Ref. 1-6 Compaq ProLiant 5500...
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2 Chapter Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures for Compaq ProLiant 5500 and 5500R Servers. I Use conductive field service tools. I Always place drives PCB (Printed Circuit Board) assembly... screwdriver I Keep electrostatic-sensitive parts in static-safe containers such as ordinary plastic assembly aids and foam packing. To service Compaq ProLiant 5500 and 5500R Servers, the following precautions: I Transport products in their containers until they arrive at static-free stations. I Cover servers ...
2 Chapter Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures for Compaq ProLiant 5500 and 5500R Servers. I Use conductive field service tools. I Always place drives PCB (Printed Circuit Board) assembly... screwdriver I Keep electrostatic-sensitive parts in static-safe containers such as ordinary plastic assembly aids and foam packing. To service Compaq ProLiant 5500 and 5500R Servers, the following precautions: I Transport products in their containers until they arrive at static-free stations. I Cover servers ...
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... RJ-45 receptacle marked with Pentium II and Pentium III Xeon processor-based servers only For use with these symbols indicates a Network Interface Connection. 2-2 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Symbols in Equipment WARNING: Any surface or area of the equipment marked with these symbols indicates the presence of injury...
... RJ-45 receptacle marked with Pentium II and Pentium III Xeon processor-based servers only For use with these symbols indicates a Network Interface Connection. 2-2 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Symbols in Equipment WARNING: Any surface or area of the equipment marked with these symbols indicates the presence of injury...
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...from the AC outlet(s), then from the server. 4. If the server is not necessary to turn off the server to the Compaq ProLiant 5500 and 5500R Setup and Installation Guide for non-hot-plug devices: 1. Refer to replace hot-plug devices such as hot-plug power supplies....warnings throughout the installation instructions that are capable of two people are required to provide for rack stability and safety. WARNING: Compaq ProLiant 5500 and 5500R Servers are considered hazardous. Before beginning any of personal injury or property damage, you must take precautions to remove the ...
...from the AC outlet(s), then from the server. 4. If the server is not necessary to turn off the server to the Compaq ProLiant 5500 and 5500R Setup and Installation Guide for non-hot-plug devices: 1. Refer to replace hot-plug devices such as hot-plug power supplies....warnings throughout the installation instructions that are capable of two people are required to provide for rack stability and safety. WARNING: Compaq ProLiant 5500 and 5500R Servers are considered hazardous. Before beginning any of personal injury or property damage, you must take precautions to remove the ...
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2-4 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply branch ...
2-4 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply branch ...
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... on. I Disconnect power from the server by power surges and voltage spikes and keeps the system in operation during installation or removal. CAUTION: The ProLiant 5500 and 5500R server must always be unstable when not mated with a regulating uninterruptible power supply (UPS). I Plug the power cord into a grounded (earthed) electrical outlet that...
... on. I Disconnect power from the server by power surges and voltage spikes and keeps the system in operation during installation or removal. CAUTION: The ProLiant 5500 and 5500R server must always be unstable when not mated with a regulating uninterruptible power supply (UPS). I Plug the power cord into a grounded (earthed) electrical outlet that...
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... servers only See "Preparation Procedures" earlier in this chapter. 2. Removing the caster mounting plate Reverse steps 1 through 4 to the server. 4. Perform the preparation procedures. Figure 2-1. 2-6 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Caster Mounting Plate (Tower) To remove the caster mounting plate: 1.
... servers only See "Preparation Procedures" earlier in this chapter. 2. Removing the caster mounting plate Reverse steps 1 through 4 to the server. 4. Perform the preparation procedures. Figure 2-1. 2-6 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Caster Mounting Plate (Tower) To remove the caster mounting plate: 1.
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Perform the preparation procedures. For use with Pentium II and Pentium III Xeon processor-based servers only See "Preparation Procedures" earlier in this chapter. 2. Remove the seven T-15 screws securing the fixed front bezel to replace the fixed front bezel. Pull the fixed front bezel away from the chassis. Removing the fixed front bezel Reverse steps 1 through 4 to the chassis. 4. Figure 2-3. Remove the front bezel door (tower model only). 3. 2-8 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Fixed Front Bezel To remove the fixed front bezel: 1.
Perform the preparation procedures. For use with Pentium II and Pentium III Xeon processor-based servers only See "Preparation Procedures" earlier in this chapter. 2. Remove the seven T-15 screws securing the fixed front bezel to replace the fixed front bezel. Pull the fixed front bezel away from the chassis. Removing the fixed front bezel Reverse steps 1 through 4 to the chassis. 4. Figure 2-3. Remove the front bezel door (tower model only). 3. 2-8 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Fixed Front Bezel To remove the fixed front bezel: 1.
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... bezel door (tower model only). 3. Removal and Replacement Procedures 2-9 Side Access Panel The side access panel can be removed while the server is running the Compaq ProLiant 5500 and 5500R with Pentium II and Pentium III Xeon processor-based servers only WARNING: To reduce the risk of the cooling system and removing them .
... bezel door (tower model only). 3. Removal and Replacement Procedures 2-9 Side Access Panel The side access panel can be removed while the server is running the Compaq ProLiant 5500 and 5500R with Pentium II and Pentium III Xeon processor-based servers only WARNING: To reduce the risk of the cooling system and removing them .
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... to loosen the thumbscrew securing the top access panel to replace the top access panel. Open the front bezel door (tower model only). 3. 2-10 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Top Access Panel The top access panel must be removed while the server is running the server with Pentium II...
... to loosen the thumbscrew securing the top access panel to replace the top access panel. Open the front bezel door (tower model only). 3. 2-10 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Top Access Panel The top access panel must be removed while the server is running the server with Pentium II...
