Service Guide
Page 48
... Compaq ProLiant 5500 and 5500R Servers. Four identical DIMMs (a bank) must be installed or removed at a time. Removal and Replacement Procedures 2-33 The following table shows some of DIMM Upgrade Combinations Bank 1 4 x 32 MB 4 x 32 MB 4 x 32 MB 4 x 64 MB 4 x 64 MB 4 x 64 MB 4 x 128 MB 4 x 128 MB 4 x 256 MB 4 x 256 MB 4 x 256 MB Bank 2 4 x 32 MB 4 x 32 MB 4 x 32 MB 4 x 64 MB 4 x 64 MB 4 x 64 MB 4 x 128 MB 4 x 128 MB 4 x 256 MB 4 x 256 MB 4 x 256 MB Bank 3 4 x 32 MB 4 x 32 MB 4 x 64 MB 4 x 64 MB 4 x 128 MB...
... Compaq ProLiant 5500 and 5500R Servers. Four identical DIMMs (a bank) must be installed or removed at a time. Removal and Replacement Procedures 2-33 The following table shows some of DIMM Upgrade Combinations Bank 1 4 x 32 MB 4 x 32 MB 4 x 32 MB 4 x 64 MB 4 x 64 MB 4 x 64 MB 4 x 128 MB 4 x 128 MB 4 x 256 MB 4 x 256 MB 4 x 256 MB Bank 2 4 x 32 MB 4 x 32 MB 4 x 32 MB 4 x 64 MB 4 x 64 MB 4 x 64 MB 4 x 128 MB 4 x 128 MB 4 x 256 MB 4 x 256 MB 4 x 256 MB Bank 3 4 x 32 MB 4 x 32 MB 4 x 64 MB 4 x 64 MB 4 x 128 MB...
Service Guide
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.... I Expansion will resume when Array Accelerator has been replaced. 3-14 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Table 3-2 POST Error Messages continued Error Code Audible... - Capacity Expansion Process is successful. Select F1 to upgrade your ISA card. 1766-Slot x Drive Array requires System ROM Upgrade. I Expansion will resume when Array Accelerator battery reaches...RAM allocation is temporarily disabled (followed by the System Configuration Utility. Run the latest Systems ROMPaq Utility to continue with Pentium II and Pentium III Xeon processor...
.... I Expansion will resume when Array Accelerator has been replaced. 3-14 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Table 3-2 POST Error Messages continued Error Code Audible... - Capacity Expansion Process is successful. Select F1 to upgrade your ISA card. 1766-Slot x Drive Array requires System ROM Upgrade. I Expansion will resume when Array Accelerator battery reaches...RAM allocation is temporarily disabled (followed by the System Configuration Utility. Run the latest Systems ROMPaq Utility to continue with Pentium II and Pentium III Xeon processor...
Service Guide
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...processor-based servers only Drive positions cannot be changed during Capacity Expansion. Check that the array controller is firmly inserted in its slot. Run the Compaq Array Configuration Utility. 2. Probable Source of Problem Hard drive/format error. Configuration error. 3-16 Compaq ProLiant 5500 and 5500R... Configured Run Compaq Array Configuration Utility No drives detected. ROM installation problem or Array Accelerator board problem. Recommended Action Run Diagnostics. Run Diagnostics. External Cable(s) Attached to make sure drives are unknown. Try upgrading the System ...
...processor-based servers only Drive positions cannot be changed during Capacity Expansion. Check that the array controller is firmly inserted in its slot. Run the Compaq Array Configuration Utility. 2. Probable Source of Problem Hard drive/format error. Configuration error. 3-16 Compaq ProLiant 5500 and 5500R... Configured Run Compaq Array Configuration Utility No drives detected. ROM installation problem or Array Accelerator board problem. Recommended Action Run Diagnostics. Run Diagnostics. External Cable(s) Attached to make sure drives are unknown. Try upgrading the System ...
Service Guide
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...the system. When the information gathering process is identifying the system parameters. 3-36 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Array Diagnostic Utility (ADU) Array Diagnostic Utility (ADU) ...is a Windows-based software tool designed to a previous level of firmware if the firmware was soft-upgraded.... ADU works by Compaq products. The time it takes to determine if a problem exists. For use with Pentium II and Pentium III Xeon processor-based servers only Insert...
...the system. When the information gathering process is identifying the system parameters. 3-36 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Array Diagnostic Utility (ADU) Array Diagnostic Utility (ADU) ...is a Windows-based software tool designed to a previous level of firmware if the firmware was soft-upgraded.... ADU works by Compaq products. The time it takes to determine if a problem exists. For use with Pentium II and Pentium III Xeon processor-based servers only Insert...
Service Guide
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...Xeon processor-based servers only Nonvolatile RAM may not be present (unconfigured) or the signature present in nonvolatile RAM ... ROMPaq Utility to upgrade the drive firmware to configure the controller and nonvolatile RAM. The cables could...RAM. Drive (bay) X has loose cable The array controller could be a problem with this logical drive configuration. If that have been moved. If none appear and drive swapping did not find a valid configuration signature to rebuild. If this does not work , the drive may be bad, loose, or disconnected. 3-40 Compaq ProLiant 5500 and 5500R...
...Xeon processor-based servers only Nonvolatile RAM may not be present (unconfigured) or the signature present in nonvolatile RAM ... ROMPaq Utility to upgrade the drive firmware to configure the controller and nonvolatile RAM. The cables could...RAM. Drive (bay) X has loose cable The array controller could be a problem with this logical drive configuration. If that have been moved. If none appear and drive swapping did not find a valid configuration signature to rebuild. If this does not work , the drive may be bad, loose, or disconnected. 3-40 Compaq ProLiant 5500 and 5500R...
Service Guide
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... processor-based servers only FYI: Drive (bay) X is non-Compaq supplied The installed drive was not supplied by Compaq.... Logical drive X failed due to cache error This logical drive failed due to configure the controller and nonvolatile RAM. If the firmware version field is the only thing different between the controller and nonvolatile RAM data, this drive. Battery pack on the controller has been upgraded...RAM. Less than 75% batteries at sufficient voltage Operation of battery packs being at sufficient voltage. Otherwise, run . 3-42 Compaq ProLiant 5500 and 5500R...
... processor-based servers only FYI: Drive (bay) X is non-Compaq supplied The installed drive was not supplied by Compaq.... Logical drive X failed due to cache error This logical drive failed due to configure the controller and nonvolatile RAM. If the firmware version field is the only thing different between the controller and nonvolatile RAM data, this drive. Battery pack on the controller has been upgraded...RAM. Less than 75% batteries at sufficient voltage Operation of battery packs being at sufficient voltage. Otherwise, run . 3-42 Compaq ProLiant 5500 and 5500R...
Service Guide
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3-44 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Table 3-21 ADU Diagnostic Messages...RIS copy mismatch SCSI Port x Drive ID x failed - Place the array controller in the posted write memory; Upgrade ADU to original size and save configuration. continued For use with monitor and performance features. RIS copies between drives...array accelerator board is present, run the System Configuration Utility to reconfigure nonvolatile RAM to stamp drive with Pentium II and Pentium III Xeon processor-based servers only To do not match. however, the mirror data compare...
3-44 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Table 3-21 ADU Diagnostic Messages...RIS copy mismatch SCSI Port x Drive ID x failed - Place the array controller in the posted write memory; Upgrade ADU to original size and save configuration. continued For use with monitor and performance features. RIS copies between drives...array accelerator board is present, run the System Configuration Utility to reconfigure nonvolatile RAM to stamp drive with Pentium II and Pentium III Xeon processor-based servers only To do not match. however, the mirror data compare...
Service Guide
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2 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide B battery connector, illustrated 4-6 internal jumper location 4-6 internal location 4-6 part number 1-5 ...caster mounting plate part number 1-4 removing 2-6 removing, illustrated 2-6 casters, part number 1-4 cautions ADU 3-36 controller firmware upgrade 3-36 data integrity 2-32 data loss 2-10, 2-17, 3-5 definition ix electrostatic damage 2-30 electrostatic discharge 2-4 Erase Utility 3-5 example ix firmware...2-19 specifications 5-4 test error codes 3-33 For use with Pentium II and Pentium III Xeon processor-based servers only
2 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide B battery connector, illustrated 4-6 internal jumper location 4-6 internal location 4-6 part number 1-5 ...caster mounting plate part number 1-4 removing 2-6 removing, illustrated 2-6 casters, part number 1-4 cautions ADU 3-36 controller firmware upgrade 3-36 data integrity 2-32 data loss 2-10, 2-17, 3-5 definition ix electrostatic damage 2-30 electrostatic discharge 2-4 Erase Utility 3-5 example ix firmware...2-19 specifications 5-4 test error codes 3-33 For use with Pentium II and Pentium III Xeon processor-based servers only
Service Guide
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4 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide test error codes CD-ROM drive 3-33 diskette drive 3-26 hard drive 3-29, 3-33 keyboard 3-24 modem 3-28 monochrome video board 3-27 NIC 3-32 pointing device interface 3-35 processor 3-22 SCSI hard drive... DIMMs installation order 2-32 location, identified 2-32 removing 2-35 removing, illustrated 2-35 replacing 2-35 specifications 5-3 type supported 2-32 upgrade combinations 2-33 upgrade requirements 5-3 diskette drive boot control switch settings, defined 4-7 disabling boot ability 4-7 location 2-14 part number 1-5 power cable, part ...
4 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide test error codes CD-ROM drive 3-33 diskette drive 3-26 hard drive 3-29, 3-33 keyboard 3-24 modem 3-28 monochrome video board 3-27 NIC 3-32 pointing device interface 3-35 processor 3-22 SCSI hard drive... DIMMs installation order 2-32 location, identified 2-32 removing 2-35 removing, illustrated 2-35 replacing 2-35 specifications 5-3 type supported 2-32 upgrade combinations 2-33 upgrade requirements 5-3 diskette drive boot control switch settings, defined 4-7 disabling boot ability 4-7 location 2-14 part number 1-5 power cable, part ...
Service Guide
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8 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide drive (bay) drive X failed 3-41 drive X inadvertently replaced 3-41 firmware needs upgrading 3-40 insufficient capacity 3-40 invalid M&P stamp 3-40 loose cable 3-40 needs replacing 3-41 replacement drive 3-40 replacement drive ...62 Expansion Bus Master Time-Out 3-62 Expansion Bus Slave TimeOut 3-62 Fail-Safe Timer Expiration 3-62 PCI Bus Parity Error 3-62 Processor Parity Error 3-62 Software Generated Interrupt Detected Error 3-62 no configuration for Accelerator board 3-44 NVRAM configuration present, controller not detected 3-...
8 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide drive (bay) drive X failed 3-41 drive X inadvertently replaced 3-41 firmware needs upgrading 3-40 insufficient capacity 3-40 invalid M&P stamp 3-40 loose cable 3-40 needs replacing 3-41 replacement drive 3-40 replacement drive ...62 Expansion Bus Master Time-Out 3-62 Expansion Bus Slave TimeOut 3-62 Fail-Safe Timer Expiration 3-62 PCI Bus Parity Error 3-62 Processor Parity Error 3-62 Software Generated Interrupt Detected Error 3-62 no configuration for Accelerator board 3-44 NVRAM configuration present, controller not detected 3-...
Service Guide
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12 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Inspect utility accessing 3-2 booting remotely...exploded view 1-2 media storage devices, location 2-14 memory DIMM installation order 2-32 DIMM upgrade combinations 2-33 location, identified 2-32 maximum supported 2-32 removing 2-32, 2-35 removing, illustrated 2-35 replacing 2-35 specifications..., recorded to log 3-61 memory module, part number 1-5, 1-6 miscellaneous plastics kit 1-5 power cable kit, part number 1-5 processor guides 1-5 signal cable kit 1-5 slot cover kit, part number 1-5 model number, viewing x modem test error codes 3-28...
12 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Inspect utility accessing 3-2 booting remotely...exploded view 1-2 media storage devices, location 2-14 memory DIMM installation order 2-32 DIMM upgrade combinations 2-33 location, identified 2-32 maximum supported 2-32 removing 2-32, 2-35 removing, illustrated 2-35 replacing 2-35 specifications..., recorded to log 3-61 memory module, part number 1-5, 1-6 miscellaneous plastics kit 1-5 power cable kit, part number 1-5 processor guides 1-5 signal cable kit 1-5 slot cover kit, part number 1-5 model number, viewing x modem test error codes 3-28...
Service Guide
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18 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Diagnostics accessing 3-5 accessing from system partition 3-5 menu choices 3-21 selecting from System Configuration Utility 3-21 Firmware Upgrade, accessing 3-5 Health Driver 3-55 IML Management Utility, defined 3-48 Inspect accessing 3-2 description 3-2, 3-4 printing Inspect listing 3-4 running 3-4 Inspect Computer, accessing 3-21 Integrated ..., illustrated 2-36 replacing 2-36 specifications 5-6 Workstation Management, defined 3-67 wrist strap, using 2-1 For use with Pentium II and Pentium III Xeon processor-based servers only
18 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Diagnostics accessing 3-5 accessing from system partition 3-5 menu choices 3-21 selecting from System Configuration Utility 3-21 Firmware Upgrade, accessing 3-5 Health Driver 3-55 IML Management Utility, defined 3-48 Inspect accessing 3-2 description 3-2, 3-4 printing Inspect listing 3-4 running 3-4 Inspect Computer, accessing 3-21 Integrated ..., illustrated 2-36 replacing 2-36 specifications 5-6 Workstation Management, defined 3-67 wrist strap, using 2-1 For use with Pentium II and Pentium III Xeon processor-based servers only
