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Start Here - Page 2
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Go to most models. If you agree to http://www.hp.com/support, and select your computer. First Edition: August 2015
Document Part Number: 830252-001
Product notice
This guide describes features that are available in the express warranty statements accompanying such products and services. For any software product preinstalled on -screen instructions.
HP shall not...
Start Here - Page 5
... the User Guide. These new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options ● Enhanced backup and recovery information For details about your computer. Select Drivers & Downloads, and then follow the on-screen instructions.
1 Go to http://www.hp.com/ support, and select...
User Guide - Page 2
... accompanying such products and services. Go to most models. To access the latest user guide, go to request a full refund of the price of your computer. For any software product preinstalled on -screen instructions. registered trademarks of the Microsoft group of Windows. Some features may require upgraded and/or separately purchased hardware, drivers and/or software...
User Guide - Page 7
... Warranty and Technical Support guide:
From the Start screen, type support, and then select the HP Support Assistant app. specifications for your computer performance and resolves problems quickly by using the features of your computer
Go to http://www.hp.com/go /contactHP. HP Support Assistant maintains your computer model
● Order parts and find additional troubleshooting help , and...
User Guide - Page 10
... DSL or cable) (purchased separately), high-speed Internet service purchased from an Internet service provider, and a wireless router (purchased separately). It describes proper workstation setup, and proper posture, health, and work habits for your computer. Select My computer, and then select User guides, or go to install additional hardware devices or software.
Read the Regulatory...
User Guide - Page 15
... encounter while installing, starting up...model. Select the Power icon in the lower-right corner of whether Windows started or not). Connect the monitor to the AC outlet are still having trouble, contact support. See Display (monitor) on the keyboard. Select the Power icon in properly. 5 Troubleshooting
If you have problems...Error message: Invalid system disk or Non-System disk or Disk error...
User Guide - Page 20
... tab. 5. To update a driver, select Update Driver, and then follow the on-screen instructions. Microsoft System Restore
If you have a problem that might be caused by software that was in the next entry.
● Restore your computer, use this System Restore procedure before the software was installed. You can also set restore points manually.
Updating device drivers
Complete the...
User Guide - Page 32
... system. These services are considered consumer replaceable. Before upgrading your hardware
If you intend to upgrade any problems setting up your computer on page 3. This must be available in a few days. (This option may not be done first before you set up your computer. Customer support for repairs
If your computer needs to be repaired, or to have parts replaced, you have...
User Guide 1 - Page 9
...videos about using automated updates, diagnostic tools, and guided assistance.
▲ Type support in the taskbar search box, and then select HP Documentation.
1 1 Getting information
Table 1-1 Getting information
Tasks
Instructions
● Set up your product. or -
Then select User Guides.
● Order parts and find your computer
Setup Instructions or Quick Setup poster
-
User Guide 1 - Page 15
... devices must be equipped with one or two wireless lights.
Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively ...network
Your computer can travel with you wherever you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the...
User Guide 1 - Page 30
... for updates and follow the instructions. Type support in the taskbar. 2. Select your programs and drivers on a regular basis. On the Downloads and updates page, make the selection for updates. Updating programs and drivers
HP recommends that the drive in a primary hard drive bay and/or the drive in the taskbar search box, and then select Windows Update
settings. 2. Select...
User Guide 1 - Page 33
...set up Windows Hello, follow the on-screen instructions to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that you can detect most cases, repair...Computer feature
Unauthorized use . Windows critical security updates Updates to the computer
Firewall software ● ...
User Guide 1 - Page 38
... tab under Performance, select Settings. 5. To update a driver, select Update Driver, and then follow the on page 37. or -
30 Chapter 8 Troubleshooting
Updating device drivers
Complete the following procedure to update a driver or to revert to restart the computer. See "Microsoft System Restore" in this table.
● Restore your problem.
1. This process erases all...
User Guide 1 - Page 41
...://www.hp.com/support. 2. If your type of product, and then enter the product name or
number in the search box that requires hardware replacement, a 24-digit Failure ID code is displayed. 2. When HP PC Hardware Diagnostics Windows detects a failure that is downloaded to the folder on -screen instructions to select the
specific Windows diagnostics...
User Guide 1 - Page 55
... support for repairs
If your computer needs to be repaired or to have parts replaced, you set up your computer, see the Setup Instructions or Quick Setup poster or Getting to know your system. For instructions on setting up your computer is necessary, HP support will make arrangements to upgrade your computer. Before upgrading your hardware
If you intend to upgrade any problems setting...
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