Administration Guide
Page 4
Supported Codecs SIP Proxy Redundancy Other ATA Software Features Registering to the Service Provider Managing Caller ID Service Optimizing Fax Completion Rates Fax Troubleshooting Silence Suppression ... SIP page Regional page Line page User page Appendix B: Data Fields Setup Setup > Basic Setup Setup > DDNS Setup > MAC Address Clone Setup > Advanced Routing Cisco Small Business WRP400 ATA Administration Guide Contents 29 30 31 35 37 39 40 41 42 42 50 52 52 53 54 55 57 57 61 62...
Supported Codecs SIP Proxy Redundancy Other ATA Software Features Registering to the Service Provider Managing Caller ID Service Optimizing Fax Completion Rates Fax Troubleshooting Silence Suppression ... SIP page Regional page Line page User page Appendix B: Data Fields Setup Setup > Basic Setup Setup > DDNS Setup > MAC Address Clone Setup > Advanced Routing Cisco Small Business WRP400 ATA Administration Guide Contents 29 30 31 35 37 39 40 41 42 42 50 52 52 53 54 55 57 57 61 62...
Administration Guide
Page 7
...ensures that allows you plan your network. • "WRP400 Features and Benefits," on page 5 • "Deployment Models," on page 6 • "Local Area Network Guidelines," on page 11 • "Special Requirements for support of five devices in , 4-port, full-duplex,... telephone service. Cisco Small Business WRP400 Administration Guide 5 1 Product Overview and Deployment Guidelines This chapter describes the features and benefits of the WRP400, describes deployment scenarios, and offers guidelines to protect your network. 2. Router: The WRP400 is a broadband router with a robust...
...ensures that allows you plan your network. • "WRP400 Features and Benefits," on page 5 • "Deployment Models," on page 6 • "Local Area Network Guidelines," on page 11 • "Special Requirements for support of five devices in , 4-port, full-duplex,... telephone service. Cisco Small Business WRP400 Administration Guide 5 1 Product Overview and Deployment Guidelines This chapter describes the features and benefits of the WRP400, describes deployment scenarios, and offers guidelines to protect your network. 2. Router: The WRP400 is a broadband router with a robust...
Administration Guide
Page 8
... tasks for guest use by your communications with Mobile Broadband, page 9 Cisco Small Business WRP400 Administration Guide 6 Administrators should refer to support two wireless networks: one for the WRP400 may be used to provide continuous Internet service by customers, temporary employees, and other Cisco Small Business routers, switches, and ATAs. For the latest copy of deployments. It...
... tasks for guest use by your communications with Mobile Broadband, page 9 Cisco Small Business WRP400 Administration Guide 6 Administrators should refer to support two wireless networks: one for the WRP400 may be used to provide continuous Internet service by customers, temporary employees, and other Cisco Small Business routers, switches, and ATAs. For the latest copy of deployments. It...
Administration Guide
Page 14
...Deployment Guidelines Special Requirements for Voice Deployments 1 • Internet Telephony Service Provider (ITSP) for Voice Over IP telephone service, supporting a "bring your own device" model • A computer with Microsoft Windows XP or Windows Vista for system configuration Special Requirements... "Local Area Network Design for Voice Deployments," on the quality of service. Cisco Small Business WRP400 Administration Guide 12 For example, in the Integrated Access Device to this effect, Cisco recommends one of the following actions: • For broadband connections with a ...
...Deployment Guidelines Special Requirements for Voice Deployments 1 • Internet Telephony Service Provider (ITSP) for Voice Over IP telephone service, supporting a "bring your own device" model • A computer with Microsoft Windows XP or Windows Vista for system configuration Special Requirements... "Local Area Network Design for Voice Deployments," on the quality of service. Cisco Small Business WRP400 Administration Guide 12 For example, in the Integrated Access Device to this effect, Cisco recommends one of the following actions: • For broadband connections with a ...
Administration Guide
Page 15
... trunk services limit the maximum number of simultaneous VoIP connections that the system can support. In general it is determined by the upstream bandwidth. The following web sites: www.erlang.com/calculator/lipb/ www.bandcalc.com/ Cisco Small Business WRP400 Administration Guide 13 Product Overview and Deployment Guidelines Special Requirements for Voice Deployments...
... trunk services limit the maximum number of simultaneous VoIP connections that the system can support. In general it is determined by the upstream bandwidth. The following web sites: www.erlang.com/calculator/lipb/ www.bandcalc.com/ Cisco Small Business WRP400 Administration Guide 13 Product Overview and Deployment Guidelines Special Requirements for Voice Deployments...
Administration Guide
Page 16
... section, page 70. This option requires that you choose an ITSP that supports NAT mapping through NAT (STUN). For voice deployments, it is not met. The Cisco Small Business WRV200 is met. If the WRP400 is the edge device, the second requirement is suited for this purpose, but... DHCP server can co-exist with an asymmetric NAT mechanism. Some Internet Telephone Service Providers (ITSPs) provide NAT traversal, but other SIP-ALG routers can be used. Local Area Network Design for Voice Deployments Use the following guidelines to share one external (public) IP address that you have...
... section, page 70. This option requires that you choose an ITSP that supports NAT mapping through NAT (STUN). For voice deployments, it is not met. The Cisco Small Business WRV200 is met. If the WRP400 is the edge device, the second requirement is suited for this purpose, but... DHCP server can co-exist with an asymmetric NAT mechanism. Some Internet Telephone Service Providers (ITSPs) provide NAT traversal, but other SIP-ALG routers can be used. Local Area Network Design for Voice Deployments Use the following guidelines to share one external (public) IP address that you have...
Administration Guide
Page 19
...provisioning and remote upgrade. Remote upgrades are not supported). NOTE For complete details, see the Provisioning Guide at the following methods: - NOTE If the value of the following URL: www.cisco.com/en/US/docs/voice_ip_comm/csbpvga/ata/provisioning/guide...Cisco_Small_Business_IP_Telephony_Provisioning_Guide.pdf Upgrade URL Remote firmware upgrade is as follows: http://WRP400_ip_address/admin/upgrade?[protocol://][servername[:port]][/firmware-pathname] Cisco Small Business WRP400 Administration Guide 17 Next to cancel. Listen to the prompts and then press 1 to confirm or * to ...
...provisioning and remote upgrade. Remote upgrades are not supported). NOTE For complete details, see the Provisioning Guide at the following methods: - NOTE If the value of the following URL: www.cisco.com/en/US/docs/voice_ip_comm/csbpvga/ata/provisioning/guide...Cisco_Small_Business_IP_Telephony_Provisioning_Guide.pdf Upgrade URL Remote firmware upgrade is as follows: http://WRP400_ip_address/admin/upgrade?[protocol://][servername[:port]][/firmware-pathname] Cisco Small Business WRP400 Administration Guide 17 Next to cancel. Listen to the prompts and then press 1 to confirm or * to ...
Administration Guide
Page 20
...the following example: http://192.168.2.217/admin/upgrade?tftp://192.168.2.251/ spa.bin Resync URL The WRP400 can identify either a TFTP, HTTP, or HTTPS server. The automatic resyncs are supported for HTTP) The firmware-pathname is typically the file name of the Resync URL is used as server..., 80 for HTTP, and 443 for example: http://192.168.2.217/admin/resync?tftp://192.168.2.251/ spaconf.cfg Cisco Small Business WRP400 Administration Guide 18 The Resync URL lets you force the WRP400 to do a resync to a profile specified in a directory on power up. If no server-name is specified,...
...the following example: http://192.168.2.217/admin/upgrade?tftp://192.168.2.251/ spa.bin Resync URL The WRP400 can identify either a TFTP, HTTP, or HTTPS server. The automatic resyncs are supported for HTTP) The firmware-pathname is typically the file name of the Resync URL is used as server..., 80 for HTTP, and 443 for example: http://192.168.2.217/admin/resync?tftp://192.168.2.251/ spaconf.cfg Cisco Small Business WRP400 Administration Guide 18 The Resync URL lets you force the WRP400 to do a resync to a profile specified in a directory on power up. If no server-name is specified,...
Administration Guide
Page 21
... the firmware that you can download the SPC at the following URL: tools.cisco.com/ support/ downloads/go/Redirect.x?mdfid=282414113 Cisco Small Business WRP400 Administration Guide 19 NOTE You can deploy the common data parameters to each site individually. • Data (router) parameters: Use the XML format only, as follows: http://WRP400_ip_address/admin/reboot...
... the firmware that you can download the SPC at the following URL: tools.cisco.com/ support/ downloads/go/Redirect.x?mdfid=282414113 Cisco Small Business WRP400 Administration Guide 19 NOTE You can deploy the common data parameters to each site individually. • Data (router) parameters: Use the XML format only, as follows: http://WRP400_ip_address/admin/reboot...
Administration Guide
Page 23
...device-that is, the router between your local area network and your infrastructure properly supports voice services. • "Configuring NAT Mapping," on page 21 • "Firewalls and SIP," on page 26 • "Configuring SIP Timer Values," on page 25. Cisco Small Business WRP400 Administration Guide 21 If... your ITSP does not support NAT mapping through one of the following methods: • "Configuring NAT Mapping with a Static IP Address," ...
...device-that is, the router between your local area network and your infrastructure properly supports voice services. • "Configuring NAT Mapping," on page 21 • "Firewalls and SIP," on page 26 • "Configuring SIP Timer Values," on page 25. Cisco Small Business WRP400 Administration Guide 21 If... your ITSP does not support NAT mapping through one of the following methods: • "Configuring NAT Mapping with a Static IP Address," ...
Administration Guide
Page 24
If prompted, enter the administrative login provided by your ISP. Voice tab > Line N > NAT Settings Cisco Small Business WRP400 Administration Guide 22 STEP 5 In the NAT Settings section, enter the following settings: • Handle VIA received, Insert VIA received, Substitute ... Line 2 to modify. NOTE Use NAT mapping only if the ITSP network does not provide a Session Border Controller functionality. STEP 3 In the NAT Support Parameters section, enter the following settings: • NAT Mapping Enable: Choose yes. • NAT Keep Alive Enable: Choose yes. Configuring Your System ...
If prompted, enter the administrative login provided by your ISP. Voice tab > Line N > NAT Settings Cisco Small Business WRP400 Administration Guide 22 STEP 5 In the NAT Settings section, enter the following settings: • Handle VIA received, Insert VIA received, Substitute ... Line 2 to modify. NOTE Use NAT mapping only if the ITSP network does not provide a Session Border Controller functionality. STEP 3 In the NAT Support Parameters section, enter the following settings: • NAT Mapping Enable: Choose yes. • NAT Keep Alive Enable: Choose yes. Configuring Your System ...
Administration Guide
Page 25
... received: yes • Handle VIA rport: yes Cisco Small Business WRP400 Administration Guide 23 STEP 1 Start Internet Explorer, connect to which the WRP400 is considered a practice of last resort and should ...NAT mechanism. For more information, see "Determining Whether the Router Uses Symmetric or Asymmetric NAT," on page 25. • If the WRP400 is not met. NOTE Use NAT mapping only if the.... STEP 3 In the NAT Support Parameters section, enter the following requirements are both admin.) STEP 2 Under the Voice menu, click SIP. If the WRP400 is the edge device, this ...
... received: yes • Handle VIA rport: yes Cisco Small Business WRP400 Administration Guide 23 STEP 1 Start Internet Explorer, connect to which the WRP400 is considered a practice of last resort and should ...NAT mechanism. For more information, see "Determining Whether the Router Uses Symmetric or Asymmetric NAT," on page 25. • If the WRP400 is not met. NOTE Use NAT mapping only if the.... STEP 3 In the NAT Support Parameters section, enter the following requirements are both admin.) STEP 2 Under the Voice menu, click SIP. If the WRP400 is the edge device, this ...
Administration Guide
Page 26
...Support Parameters 2 STEP 4 Under the Voice menu, click Line 1 or Line 2 to choose the line interface that you want to keep the NAT ports open permanently. Check with your STUN server. Voice tab > Line N > NAT Settings NOTE Your ITSP may require the WRP400 to send NAT keep alive messages to modify. Cisco... Small Business WRP400 Administration Guide 24 STEP 5 In the NAT Settings section, enter the following settings: • NAT ...
...Support Parameters 2 STEP 4 Under the Voice menu, click Line 1 or Line 2 to choose the line interface that you want to keep the NAT ports open permanently. Check with your STUN server. Voice tab > Line N > NAT Settings NOTE Your ITSP may require the WRP400 to send NAT keep alive messages to modify. Cisco... Small Business WRP400 Administration Guide 24 STEP 5 In the NAT Settings section, enter the following settings: • NAT ...
Administration Guide
Page 28
... list, choose 3. 2 STEP 4 To collect information about the type of NAT your router is using, complete the following tasks: a. STEP 5 To enable SIP signalling, complete the...port 5060 through 5063, which are used for the ITSP line interfaces Cisco Small Business WRP400 Administration Guide 26 b. Firewalls and SIP To enable SIP requests and responses... to be exchanged with the SIP proxy at the ITSP, you want to determine whether your firewall allows both SIP and RTP unimpeded access to the NAT Support...
... list, choose 3. 2 STEP 4 To collect information about the type of NAT your router is using, complete the following tasks: a. STEP 5 To enable SIP signalling, complete the...port 5060 through 5063, which are used for the ITSP line interfaces Cisco Small Business WRP400 Administration Guide 26 b. Firewalls and SIP To enable SIP requests and responses... to be exchanged with the SIP proxy at the ITSP, you want to determine whether your firewall allows both SIP and RTP unimpeded access to the NAT Support...
Administration Guide
Page 30
... access Internet phone services using standard analog telephone equipment. In addition, the WRP400 has two line ports that can be connected to the Public Switched Telephone Network...enables carrierclass residential and business IP Telephony services delivered over IP (VoIP) gateway that your WRP400 to meet the customer's requirements for voice services. • "Understanding Analog Telephone Adapter ...Call Implementation," on page 52 Understanding Analog Telephone Adapter Operations The WRP400 is equipped with a built-in Analog Telephone Adapter (ATA). 3 Configuring Voice Services This chapter...
... access Internet phone services using standard analog telephone equipment. In addition, the WRP400 has two line ports that can be connected to the Public Switched Telephone Network...enables carrierclass residential and business IP Telephony services delivered over IP (VoIP) gateway that your WRP400 to meet the customer's requirements for voice services. • "Understanding Analog Telephone Adapter ...Call Implementation," on page 52 Understanding Analog Telephone Adapter Operations The WRP400 is equipped with a built-in Analog Telephone Adapter (ATA). 3 Configuring Voice Services This chapter...
Administration Guide
Page 31
...Cisco Small Business WRP400 Administration Guide 29 The WRP400 uses the Session Initiation Protocol (SIP) open standard, so there is equipped with all ITSPs that support uncompressed 64 kbps digitized voice transmissions at one through ten 5 ms voice frames per packet. Configuring Voice Services ATA Software Features 3 Telephone/fax VV Ethernet WRP400... describe the factors that contribute to user input events (such as on page 31 Supported Codecs The WRP400 supports the following codecs: • G.711u (configured by a "middle-man" server or media gateway controller. ATA...
...Cisco Small Business WRP400 Administration Guide 29 The WRP400 uses the Session Initiation Protocol (SIP) open standard, so there is equipped with all ITSPs that support uncompressed 64 kbps digitized voice transmissions at one through ten 5 ms voice frames per packet. Configuring Voice Services ATA Software Features 3 Telephone/fax VV Ethernet WRP400... describe the factors that contribute to user input events (such as on page 31 Supported Codecs The WRP400 supports the following codecs: • G.711u (configured by a "middle-man" server or media gateway controller. ATA...
Administration Guide
Page 32
...SIP proxy server in a domain named in the given domain that provides SIP services. A relatively simple way to support proxy redundancy is back on . If the WRP400 is currently using a lower priority proxy server, it periodically probes the higher priority proxy to see Audio Configuration ...name the various codecs so that contains a list of hosts in the SIP message. The WRP400 consults the DNS server to G.729. See Appendix B, "Data Fields.". Cisco Small Business WRP400 Administration Guide 30 SIP Proxy Redundancy In typical commercial IP Telephony deployments, all calls are ...
...SIP proxy server in a domain named in the given domain that provides SIP services. A relatively simple way to support proxy redundancy is back on . If the WRP400 is currently using a lower priority proxy server, it periodically probes the higher priority proxy to see Audio Configuration ...name the various codecs so that contains a list of hosts in the SIP message. The WRP400 consults the DNS server to G.729. See Appendix B, "Data Fields.". Cisco Small Business WRP400 Administration Guide 30 SIP Proxy Redundancy In typical commercial IP Telephony deployments, all calls are ...
Administration Guide
Page 33
...the Modem Line Toggle Code. (Set in the Line and PSTN Line tabs. Adaptive Jitter Buffer The WRP400 can be triggered only by predialing the number set to support international CID equipment. If jitter level is lower, it shrinks more quickly. In addition, out-of-...band DTMF Tx is configured in the Regional tab.) • FAX pass-through . See "Advanced Voice Fields," on page 57. Cisco Small Business WRP400 Administration Guide 31 The WRP400 has...
...the Modem Line Toggle Code. (Set in the Line and PSTN Line tabs. Adaptive Jitter Buffer The WRP400 can be triggered only by predialing the number set to support international CID equipment. If jitter level is lower, it shrinks more quickly. In addition, out-of-...band DTMF Tx is configured in the Regional tab.) • FAX pass-through . See "Advanced Voice Fields," on page 57. Cisco Small Business WRP400 Administration Guide 31 The WRP400 has...
Administration Guide
Page 35
... set in the Line tab) • Three Way Call Service (parameter three-way call -control, the following ATA features may be used to support some pay phone system and answering machines. that no more information. that the service provider offers using the Hook Flash Timer parameter on a connected ... feature is configured in the Line tab) You can signal hook flash events to be set in the Line and PSTN Line tabs. Cisco Small Business WRP400 Administration Guide 33 Depending on page 42 for detection of a hook flash using third-party-call serv set when a call is connected and...
... set in the Line tab) • Three Way Call Service (parameter three-way call -control, the following ATA features may be used to support some pay phone system and answering machines. that no more information. that the service provider offers using the Hook Flash Timer parameter on a connected ... feature is configured in the Line tab) You can signal hook flash events to be set in the Line and PSTN Line tabs. Cisco Small Business WRP400 Administration Guide 33 Depending on page 42 for detection of a hook flash using third-party-call serv set when a call is connected and...
Administration Guide
Page 39
...ID FSK Standard Regional Description and Value The following choices are available: • Bellcore (N.Amer,China)-CID, CIDCW, and VMWI. Cisco Small Business WRP400 Administration Guide 37 DTMF sent before first ring. • ETSI DTMF With PR-CID only. DTMF sent after polarity reversal (and..., Sweden)-CID only. FSK sent after DTAS (and no polarity reversal) and before first ring. • DTMF (Denmark)-CID only. The WRP400 supports bell 202 and v.23 standards for CIDCW. DTMF sent after DTAS (but no polarity reversal) and before first ring with no polarity reversal and...
...ID FSK Standard Regional Description and Value The following choices are available: • Bellcore (N.Amer,China)-CID, CIDCW, and VMWI. Cisco Small Business WRP400 Administration Guide 37 DTMF sent before first ring. • ETSI DTMF With PR-CID only. DTMF sent after polarity reversal (and..., Sweden)-CID only. FSK sent after DTAS (and no polarity reversal) and before first ring. • DTMF (Denmark)-CID only. The WRP400 supports bell 202 and v.23 standards for CIDCW. DTMF sent after DTAS (but no polarity reversal) and before first ring with no polarity reversal and...