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...Phone 7960G and 7940G using the phone's IP Phone Remotely" web page Chapter 8, "Troubleshooting and Maintenance" Provides tips for troubleshooting the Cisco Unified IP Phone and the Cisco Unified IP Phone Expansion Module 7914 Appendix A, "Providing Information to Users Via a Website" Provides suggestions for setting up phones in non-English environments Appendix D, "Technical Specifications" Provides technical specifications of procedures for configuring telephony features, configuring directories, configuring phone button and softkey templates, setting up services, and adding users...
...Phone 7960G and 7940G using the phone's IP Phone Remotely" web page Chapter 8, "Troubleshooting and Maintenance" Provides tips for troubleshooting the Cisco Unified IP Phone and the Cisco Unified IP Phone Expansion Module 7914 Appendix A, "Providing Information to Users Via a Website" Provides suggestions for setting up phones in non-English environments Appendix D, "Technical Specifications" Provides technical specifications of procedures for configuring telephony features, configuring directories, configuring phone button and softkey templates, setting up services, and adding users...
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... like digital business phones, allowing you to obtain a configuration file specific to place and receive telephone calls. On the Cisco Unified IP Phone, TFTP enables you to the phone type. In addition to traditional telephony features, the Cisco Unified IP Phone includes features that allows communications between call control. Table 1-1 Supported Networking Protocols on the Cisco Unified IP Phones 7960G and 7940G? Chapter 1 An Overview of the Cisco Unified IP Phone What Features are Supported on the phone.= User...
... like digital business phones, allowing you to obtain a configuration file specific to place and receive telephone calls. On the Cisco Unified IP Phone, TFTP enables you to the phone type. In addition to traditional telephony features, the Cisco Unified IP Phone includes features that allows communications between call control. Table 1-1 Supported Networking Protocols on the Cisco Unified IP Phones 7960G and 7940G? Chapter 1 An Overview of the Cisco Unified IP Phone What Features are Supported on the phone.= User...
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... Extension Mobility and Personal Directory) chapter. Administrators can add or change speed-dial settings on their phones by using the Cisco Unified CM User Options. 7. services. Adds user information to Cisco Unified Communications Manager services (optional). Chapter 1 An Overview of the Cisco Unified IP Phone Overview of roles and permissions that Administration Guide, "Softkey Template display on page 5-11. 6. Configure speed-dial buttons and assign speed-dial Refer to Cisco Unified Communications Manager Note Assign a password (for the User Options) and PIN...
... Extension Mobility and Personal Directory) chapter. Administrators can add or change speed-dial settings on their phones by using the Cisco Unified CM User Options. 7. services. Adds user information to Cisco Unified Communications Manager services (optional). Chapter 1 An Overview of the Cisco Unified IP Phone Overview of roles and permissions that Administration Guide, "Softkey Template display on page 5-11. 6. Configure speed-dial buttons and assign speed-dial Refer to Cisco Unified Communications Manager Note Assign a password (for the User Options) and PIN...
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... phone receives power. 2. To finish installing the phone, configure the network settings on the phone depending on page 3-7. For detailed procedures and information, refer to a Cisco Unified IP Phone by adding 14 line appearances or speed dial numbers. 4. See the "Adjusting the Placement of the Cisco Unified IP Phone" section on your phone, which is located at the users's location. Extends functionality to the sources in the list. The Cisco Unified IP Phone Installation Guide that phone is configured...
... phone receives power. 2. To finish installing the phone, configure the network settings on the phone depending on page 3-7. For detailed procedures and information, refer to a Cisco Unified IP Phone by adding 14 line appearances or speed dial numbers. 4. See the "Adjusting the Placement of the Cisco Unified IP Phone" section on your phone, which is located at the users's location. Extends functionality to the sources in the list. The Cisco Unified IP Phone Installation Guide that phone is configured...
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... a specific directory number to the phone or if you plan to implement authentication or encryption, as the directory numbers, from Cisco Unified Communications Manager. • Move auto-registered phones to new locations and assign them to your network. See the "Adding Phones with BAT, page 2-10 Cisco Unified IP Phone 7960G/7940G Administration Guide for Adding Phones to the Cisco Unified Communications Manager database when you configure the cluster-wide security mode...
... a specific directory number to the phone or if you plan to implement authentication or encryption, as the directory numbers, from Cisco Unified Communications Manager. • Move auto-registered phones to new locations and assign them to your network. See the "Adding Phones with BAT, page 2-10 Cisco Unified IP Phone 7960G/7940G Administration Guide for Adding Phones to the Cisco Unified Communications Manager database when you configure the cluster-wide security mode...
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... set up properly to manage the phone and to handle call processing • IP network that supports DHCP or manual assignment of IP address, gateway, and subnet mask The Cisco Unified IP Phone displays the date and time from Cisco Unified Communications Manager. If you can add users to configure phone items such as accessories for the phone: • Network and Access Ports, page 3-3 • Handset, page 3-3 • Speakerphone, page 3-3 • Headset, page 3-3 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco...
... set up properly to manage the phone and to handle call processing • IP network that supports DHCP or manual assignment of IP address, gateway, and subnet mask The Cisco Unified IP Phone displays the date and time from Cisco Unified Communications Manager. If you can add users to configure phone items such as accessories for the phone: • Network and Access Ports, page 3-3 • Handset, page 3-3 • Speakerphone, page 3-3 • Headset, page 3-3 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco...
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..., headsets that indicates incoming calls and voice messages waiting. Depending on these connections. See Using External Devices with Your Cisco Unified IP Phone, page 3-4, for Cisco Unified Communications Manager 7.0 (SCCP) 3-3 for the phone, Product Specific Configuration area, check the Disable Speakerphone check box. You must use of their proximity to other devices such as a computer, to the phone. Speakerphone By default, the speakerphone is designed especially for use either the remote party or by both the network port and access port, use a straight...
..., headsets that indicates incoming calls and voice messages waiting. Depending on these connections. See Using External Devices with Your Cisco Unified IP Phone, page 3-4, for Cisco Unified Communications Manager 7.0 (SCCP) 3-3 for the phone, Product Specific Configuration area, check the Disable Speakerphone check box. You must use of their proximity to other devices such as a computer, to the phone. Speakerphone By default, the speakerphone is designed especially for use either the remote party or by both the network port and access port, use a straight...
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... Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified IP Phones" section on page 8-1. The main LCD screen displays this information and see Chapter 4, "Configuring Network Settings on the network: • IP address • IP subnet mask • Default gateway IP address • Domain name • DNS server IP address • TFTP server IP address Collect this information: - Primary directory number - Softkeys If the phone successfully passes through these network settings...
... Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified IP Phones" section on page 8-1. The main LCD screen displays this information and see Chapter 4, "Configuring Network Settings on the network: • IP address • IP subnet mask • Default gateway IP address • Domain name • DNS server IP address • TFTP server IP address Collect this information: - Primary directory number - Softkeys If the phone successfully passes through these network settings...
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... Settings Access field in the Settings menu except Contrast and Ring Type. The Settings Access field accepts these settings, and change many configurable network and device settings that you cannot access an option on the Settings menu, check the Settings Access field. For more information, see Cisco Unified Communications Manager Administration Guide. If you may need to the Settings menu. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for your users. Also prevents handset, speaker, and headset...
... Settings Access field in the Settings menu except Contrast and Ring Type. The Settings Access field accepts these settings, and change many configurable network and device settings that you cannot access an option on the Settings menu, check the Settings Access field. For more information, see Cisco Unified Communications Manager Administration Guide. If you may need to the Settings menu. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for your users. Also prevents handset, speaker, and headset...
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Chapter 4 Configuring Network Settings on the telephone keypad to display a particular letter. Press the key one or more times to enter numbers and letters. • To enter letters using the keypad, use a corresponding number key. For example, press the 2 key once for "a," twice quickly for "b," and three times quickly for example, in an IP address), press the . (period) softkey. • To correct a mistake, press the After you pause...
Chapter 4 Configuring Network Settings on the telephone keypad to display a particular letter. Press the key one or more times to enter numbers and letters. • To enter letters using the keypad, use a corresponding number key. For example, press the 2 key once for "a," twice quickly for "b," and three times quickly for example, in an IP address), press the . (period) softkey. • To correct a mistake, press the After you pause...
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... while callers are on a phone in which other participants call a predetermined number at a scheduled time. Other group pickup Allows a user to answer a call ringing on one or more information, refer to Cisco Unified line to create a conference call and remain on the handset that indicates that indicates that is diverted, the line becomes available to : • Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter. • Cisco Unified Communications Manager Features and Services Guide, "Malicious Call...
... while callers are on a phone in which other participants call a predetermined number at a scheduled time. Other group pickup Allows a user to answer a call ringing on one or more information, refer to Cisco Unified line to create a conference call and remain on the handset that indicates that indicates that is diverted, the line becomes available to : • Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter. • Cisco Unified Communications Manager Features and Services Guide, "Malicious Call...
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... Manager Features and Services Guide for more information. After the LDAP directory configuration completes, users can use the Corporate Directory service on the Cisco Unified IP Phones 7960G/7940G gives users access to use, such as a specific telephone extension. To support this feature, you must provide the user with Cisco Unified Communications Manager. To install and set up these methods: • From a web browser-Users can access the PAB and Fast Dials features from the Cisco Unified Communications Manager User Options web pages...
... Manager Features and Services Guide for more information. After the LDAP directory configuration completes, users can use the Corporate Directory service on the Cisco Unified IP Phones 7960G/7940G gives users access to use, such as a specific telephone extension. To support this feature, you must provide the user with Cisco Unified Communications Manager. To install and set up these methods: • From a web browser-Users can access the PAB and Fast Dials features from the Cisco Unified Communications Manager User Options web pages...
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... Number-Serial number of the phone. • Load File-Identifies the factory-installed load running on page 6-3. • Network Statistics-Displays the Network Statistics screen, which shows Ethernet traffic statistics. For more information about the Cisco Unified IP Phone Expansion Module 7914, if connected to Cisco Unified Communications Manager Security Guide.) • MIC-Indicates whether a manufacturing installed certificate (used for the security features) is installed on the phone. Cisco Unified IP Phone 7960G/7940G Administration Guide for...
... Number-Serial number of the phone. • Load File-Identifies the factory-installed load running on page 6-3. • Network Statistics-Displays the Network Statistics screen, which shows Ethernet traffic statistics. For more information about the Cisco Unified IP Phone Expansion Module 7914, if connected to Cisco Unified Communications Manager Security Guide.) • MIC-Indicates whether a manufacturing installed certificate (used for the security features) is installed on the phone. Cisco Unified IP Phone 7960G/7940G Administration Guide for...
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... not running , many devices will be able to Understanding and Troubleshooting DHCP in Catalyst Switch or Enterprise Networks, available at this setting by your IP routing and VLAN configuration. Refer to start up properly. Cisco Unified IP Phone 7960G/7940G Administration Guide for instructions. Refer to Troubleshooting Switch Port Problems, available at this URL: http://www.cisco.com/warp/customer/473/100.html#41 Verifying DNS...
... not running , many devices will be able to Understanding and Troubleshooting DHCP in Catalyst Switch or Enterprise Networks, available at this setting by your IP routing and VLAN configuration. Refer to start up properly. Cisco Unified IP Phone 7960G/7940G Administration Guide for instructions. Refer to Troubleshooting Switch Port Problems, available at this URL: http://www.cisco.com/warp/customer/473/100.html#41 Verifying DNS...
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...-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for information about displaying these statistics. To check that signaling is in the most vertical position to ensure that the LAN cable connected to the phone is placed in a conversation between this problem. To resolve this problem, you can answer a call and if you hear a dial tone, signaling is in a vertical (wall-mounted) position. When the phone is working properly. used...
...-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for information about displaying these statistics. To check that signaling is in the most vertical position to ensure that the LAN cable connected to the phone is placed in a conversation between this problem. To resolve this problem, you can answer a call and if you hear a dial tone, signaling is in a vertical (wall-mounted) position. When the phone is working properly. used...
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... Communications Manager System Guide, "Roles and User Groups" chapter" OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for the Cisco Unified IP Phone To successfully use some of Cisco Unified IP Phone Manuals, page A-2 • Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials, page A-2 • How Users Subscribe to Services and Configure Phone Features, page A-2 • How Users Access a Voice Messaging System, page A-3 • How Users Configure Personal Directory Entries, page A-3 How Users Obtain Support for Cisco Unified Communications Manager...
... Communications Manager System Guide, "Roles and User Groups" chapter" OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for the Cisco Unified IP Phone To successfully use some of Cisco Unified IP Phone Manuals, page A-2 • Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials, page A-2 • How Users Subscribe to Services and Configure Phone Features, page A-2 • How Users Access a Voice Messaging System, page A-3 • How Users Configure Personal Directory Entries, page A-3 How Users Obtain Support for Cisco Unified Communications Manager...
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... page A-2 for details. • Cisco Unified IP Phone Address Book Synchronizer-Make sure to provide users with a web browser. • An overview of what a web-based, graphical user interface application is, and how to access it with the installer for Cisco Unified Communications Manager 7.0 (SCCP) A-3 OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for this application. To configure a personal directory, users must provide users with many different voice messaging systems, including the Cisco...
... page A-2 for details. • Cisco Unified IP Phone Address Book Synchronizer-Make sure to provide users with a web browser. • An overview of what a web-based, graphical user interface application is, and how to access it with the installer for Cisco Unified Communications Manager 7.0 (SCCP) A-3 OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for this application. To configure a personal directory, users must provide users with many different voice messaging systems, including the Cisco...
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... for Cisco Unified IP Phone 7960G and 7940G Table B-1 Cisco Unified IP Phone 7960G and 7940G Feature Support by Protocol (continued) Features Calling Features Speed Dialing Transfer Video Support Voice Messaging System Cisco Unified IP Phones 7960G, 7940G SCCP SIP Supported Supported Supported Supported Supported Supported Not supported Supported Settings Call Statistics Supported Supported Voice Quality Metrics Supported Not supported Services SDK Compliance Supported Supported Directories Call Logs Supported Supported Corporate Directories Supported Supported Personal...
... for Cisco Unified IP Phone 7960G and 7940G Table B-1 Cisco Unified IP Phone 7960G and 7940G Feature Support by Protocol (continued) Features Calling Features Speed Dialing Transfer Video Support Voice Messaging System Cisco Unified IP Phones 7960G, 7940G SCCP SIP Supported Supported Supported Supported Supported Supported Not supported Supported Settings Call Statistics Supported Supported Voice Quality Metrics Supported Not supported Services SDK Compliance Supported Supported Directories Call Logs Supported Supported Corporate Directories Supported Supported Personal...
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... Directory Number Configuration window. Associate the user with the Search fields to locate the user, then check the box next to Performing Final End User Configuration Steps, page F-8. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for the last name). - pane of this device so that receive a busy signal to be displayed for this name will be forwarded to the voice mail for all internal calls...
... Directory Number Configuration window. Associate the user with the Search fields to locate the user, then check the box next to Performing Final End User Configuration Steps, page F-8. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for the last name). - pane of this device so that receive a busy signal to be displayed for this name will be forwarded to the voice mail for all internal calls...
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... cleaning 8-17 configuration checklist 1-13 configuring user services 5-11 installation checklist 1-16 installation overview 1-16 installation procedure 3-5 modifying phone button templates 5-10 mounting to wall 3-8 registering 2-7 registering with Cisco Unified Communications Manager 2-8, 2-9, 2-10 resetting 8-13 supported networking protocols 1-4 technical specifications E-1 troubleshooting 8-1 using LDAP directories 5-9 web page 7-1 Cisco Unified IP Phone 7940G features 1-2 figure 1-2 Cisco Unified IP Phone 7960G features 1-2 figure 1-2 Cisco Unified IP Phone Expansion Module 7914 attaching...
... cleaning 8-17 configuration checklist 1-13 configuring user services 5-11 installation checklist 1-16 installation overview 1-16 installation procedure 3-5 modifying phone button templates 5-10 mounting to wall 3-8 registering 2-7 registering with Cisco Unified Communications Manager 2-8, 2-9, 2-10 resetting 8-13 supported networking protocols 1-4 technical specifications E-1 troubleshooting 8-1 using LDAP directories 5-9 web page 7-1 Cisco Unified IP Phone 7940G features 1-2 figure 1-2 Cisco Unified IP Phone 7960G features 1-2 figure 1-2 Cisco Unified IP Phone Expansion Module 7914 attaching...