User Guide
Page 43
... folder to No. 6. Click Options. 3. If wireless email reconciliation is not available for your device, reconcile the changes using the email settings tool of the BlackBerry® Desktop Manager. Press the Menu key. 9. Click Email Settings. 4. User Guide Email messages Add, change, or delete an email message folder You can add, change, or...
... folder to No. 6. Click Options. 3. If wireless email reconciliation is not available for your device, reconcile the changes using the email settings tool of the BlackBerry® Desktop Manager. Press the Menu key. 9. Click Email Settings. 4. User Guide Email messages Add, change, or delete an email message folder You can add, change, or...
User Guide
Page 74
...application on your computer are not in the email application on your computer other than I expected The number of the BlackBerry® Desktop Manager. Related topics Find information about wireless coverage indicators, 211 Fixed dialing, 27 I cannot send SMS text messages Depending on your... BlackBerry® device to hide filed messages and you return to the wireless network. Related topics View messages in sections. • If...
...application on your computer are not in the email application on your computer other than I expected The number of the BlackBerry® Desktop Manager. Related topics Find information about wireless coverage indicators, 211 Fixed dialing, 27 I cannot send SMS text messages Depending on your... BlackBerry® device to hide filed messages and you return to the wireless network. Related topics View messages in sections. • If...
User Guide
Page 89
... media files and preserve the information associated with Removable Storage section, double-click Removable Disk. 4. Connect your BlackBerry® device to your computer, open the BlackBerry® Desktop Manager. 3. On your computer. 2. Connect your device to your computer, double-click My Computer. 3. To exit ...or you cannot decrypt the files on your computer or on a media card and you can use the media manager tool of the BlackBerry® Desktop Manager. If you transfer encrypted files from a Bluetooth enabled device. Click Media. 4. Transfer a file between your device...
... media files and preserve the information associated with Removable Storage section, double-click Removable Disk. 4. Connect your BlackBerry® device to your computer, open the BlackBerry® Desktop Manager. 3. On your computer. 2. Connect your device to your computer, double-click My Computer. 3. To exit ...or you cannot decrypt the files on your computer or on a media card and you can use the media manager tool of the BlackBerry® Desktop Manager. If you transfer encrypted files from a Bluetooth enabled device. Click Media. 4. Transfer a file between your device...
User Guide
Page 101
...your device, see the printed documentation that came with your device. • In your media card options, if there is inserted in your BlackBerry® device correctly. To zoom to None or Security Password. I cannot play the previous song in a playlist, press and hold the Volume... using mass storage mode, verify that you have closed the media manager tool of the BlackBerry® Desktop Manager. • If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode is turned off mass storage mode....
...your device, see the printed documentation that came with your device. • In your media card options, if there is inserted in your BlackBerry® device correctly. To zoom to None or Security Password. I cannot play the previous song in a playlist, press and hold the Volume... using mass storage mode, verify that you have closed the media manager tool of the BlackBerry® Desktop Manager. • If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode is turned off mass storage mode....
User Guide
Page 163
...Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For example, you might use when you type. Switch typing input methods You can...BlackBerry® Desktop Software Online Help. Change the Language field. 3. For more information, contact your BlackBerry® device in French, but type messages in English. The typing input language can only switch typing input methods if the typing input language for your wireless service provider or administrator. 1. Perform one of the BlackBerry® Desktop Manager...
...Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For example, you might use when you type. Switch typing input methods You can...BlackBerry® Desktop Software Online Help. Change the Language field. 3. For more information, contact your BlackBerry® device in French, but type messages in English. The typing input language can only switch typing input methods if the typing input language for your wireless service provider or administrator. 1. Perform one of the BlackBerry® Desktop Manager...
User Guide
Page 177
... you make to email messages in the email application on your computer should be reflected on your BlackBerry® device. 1. For more information, see the BlackBerry Desktop Software Online Help. Click Options. 3. Reconcile email messages over the wireless network Set the Wireless...to Off. Press the Menu key. 7. Click Options. 3. It takes a short period of the BlackBerry® Desktop Manager to reconcile email messages between your BlackBerry® device and the email application on your organizer data and email messages. User Guide Synchronization Synchronization About...
... you make to email messages in the email application on your computer should be reflected on your BlackBerry® device. 1. For more information, see the BlackBerry Desktop Software Online Help. Click Options. 3. Reconcile email messages over the wireless network Set the Wireless...to Off. Press the Menu key. 7. Click Options. 3. It takes a short period of the BlackBerry® Desktop Manager to reconcile email messages between your BlackBerry® device and the email application on your organizer data and email messages. User Guide Synchronization Synchronization About...
User Guide
Page 178
... must be associated with an email account that uses a BlackBerry® Enterprise Server that is associated with your BlackBerry® device. 1. Press the Menu key. 6. For more information, see the BlackBerry Desktop Software Online Help. Click Options. 3. About synchronization conflicts... 39 Prerequisites: Synchronizing organizer data over the wireless network • Your BlackBerry® device must synchronize your organizer data using the synchronization tool of the BlackBerry® Desktop Manager. To synchronize calendar entries, click a calendar. 4. To stop synchronizing...
... must be associated with an email account that uses a BlackBerry® Enterprise Server that is associated with your BlackBerry® device. 1. Press the Menu key. 6. For more information, see the BlackBerry Desktop Software Online Help. Click Options. 3. About synchronization conflicts... 39 Prerequisites: Synchronizing organizer data over the wireless network • Your BlackBerry® device must synchronize your organizer data using the synchronization tool of the BlackBerry® Desktop Manager. To synchronize calendar entries, click a calendar. 4. To stop synchronizing...
User Guide
Page 179
...organizer data using the backup and restore tool of the BlackBerry® Desktop Manager. For more information about managing conflicts that supports this task, your device over the wireless network • Your BlackBerry® device must have an activation password. CAUTION: If... data, fonts, saved searches, and browser bookmarks using the synchronization tool of the BlackBerry® Desktop Manager. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you might be associated with an enterprise activation password. Prerequisites:...
...organizer data using the backup and restore tool of the BlackBerry® Desktop Manager. For more information about managing conflicts that supports this task, your device over the wireless network • Your BlackBerry® device must have an activation password. CAUTION: If... data, fonts, saved searches, and browser bookmarks using the synchronization tool of the BlackBerry® Desktop Manager. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you might be associated with an enterprise activation password. Prerequisites:...
User Guide
Page 180
...Delete On field is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Manager to reconcile email messages in the contact list, calendar, task list, and memo list. • If you use the synchronization ...tool of the BlackBerry® Desktop Manager to synchronize calendar data. Click Purge Deleted Items. Synchronization troubleshooting Email messages are not deleted during wireless email reconciliation. In a...
...Delete On field is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Manager to reconcile email messages in the contact list, calendar, task list, and memo list. • If you use the synchronization ...tool of the BlackBerry® Desktop Manager to synchronize calendar data. Click Purge Deleted Items. Synchronization troubleshooting Email messages are not deleted during wireless email reconciliation. In a...
User Guide
Page 210
... over the wireless network, a Wireless Upgrade icon appears on the Home screen. You can update the BlackBerry Device Software using the BlackBerry Desktop Manager, see the BlackBerry Desktop Software Online Help. Note: During the installation process, your device might be connected to type your device...at various times during the installation process. Click Save. View the size of the BlackBerry® Desktop Manager. In the device options, click Status. 2. Click Database Sizes. Update the BlackBerry Device Software You can range from 15 minutes to the wireless network. • ...
... over the wireless network, a Wireless Upgrade icon appears on the Home screen. You can update the BlackBerry Device Software using the BlackBerry Desktop Manager, see the BlackBerry Desktop Software Online Help. Note: During the installation process, your device might be connected to type your device...at various times during the installation process. Click Save. View the size of the BlackBerry® Desktop Manager. In the device options, click Status. 2. Click Database Sizes. Update the BlackBerry Device Software You can range from 15 minutes to the wireless network. • ...
User Guide
Page 219
... Press the Menu key. 4. Click Delete. Click Place all the certificates are installed on your BlackBerry® device, use the certificate synchronization tool of the BlackBerry® Desktop Manager to synchronize the root certificate between your device and your computer. Click OK. 8. In the ...Fi connection settings To connect to the first available Wi-Fi network in the following store. 5. For more information, contact your BlackBerry® device to connect to the Wi-Fi network again, press the Menu key. Click Trusted Root Certification Authorities. 7. Advanced ...
... Press the Menu key. 4. Click Delete. Click Place all the certificates are installed on your BlackBerry® device, use the certificate synchronization tool of the BlackBerry® Desktop Manager to synchronize the root certificate between your device and your computer. Click OK. 8. In the ...Fi connection settings To connect to the first available Wi-Fi network in the following store. 5. For more information, contact your BlackBerry® device to connect to the Wi-Fi network again, press the Menu key. Click Trusted Root Certification Authorities. 7. Advanced ...
User Guide
Page 223
...another device is not also attempting to connect at the same time, and that not more information about installing the BlackBerry Desktop Software, see the printed documentation that came with Wi-Fi Protected Setup™, and that it has been set to... device is installed on your computer, re-install the BlackBerry® Desktop Software. I cannot synchronize a certificate Verify that the certificate synchronization tool of the BlackBerry® Desktop Manager is associated with an email account that uses a BlackBerry® Enterprise Server your organization might prevent the Hotspot ...
...another device is not also attempting to connect at the same time, and that not more information about installing the BlackBerry Desktop Software, see the printed documentation that came with Wi-Fi Protected Setup™, and that it has been set to... device is installed on your computer, re-install the BlackBerry® Desktop Software. I cannot synchronize a certificate Verify that the certificate synchronization tool of the BlackBerry® Desktop Manager is associated with an email account that uses a BlackBerry® Enterprise Server your organization might prevent the Hotspot ...
User Guide
Page 238
..., click Security Options. 2. If content compression and content protection are turned on , your BlackBerry® device data while maintaining the integrity of the BlackBerry® Desktop Manager. Change the Status field to delete sensitive data automatically in the following situations: • ... when you lock your device compresses device data before encrypting it. Click Regenerate Encryption Key. For more information, see the BlackBerry Desktop Software Online Help. 1. When memory cleaning is turned on, the memory cleaning application is turned on , your device Turn...
..., click Security Options. 2. If content compression and content protection are turned on , your BlackBerry® device data while maintaining the integrity of the BlackBerry® Desktop Manager. Change the Status field to delete sensitive data automatically in the following situations: • ... when you lock your device compresses device data before encrypting it. Click Regenerate Encryption Key. For more information, see the BlackBerry Desktop Software Online Help. 1. When memory cleaning is turned on, the memory cleaning application is turned on , your device Turn...
User Guide
Page 252
...User Guide Key stores Key stores About the key store The key store on your BlackBerry® device might store the following items. To access these items in the BlackBerry® Desktop Software Change the key store password 1. Press the Menu key. 4. To access.... • personal certificates (certificate and private key pairs) • certificates that you download using the certificate synchronization tool of the BlackBerry® Desktop Manager • certificates that you download from an LDAP certificate server • certificates that you add from a message • personal PGP...
...User Guide Key stores Key stores About the key store The key store on your BlackBerry® device might store the following items. To access these items in the BlackBerry® Desktop Software Change the key store password 1. Press the Menu key. 4. To access.... • personal certificates (certificate and private key pairs) • certificates that you download using the certificate synchronization tool of the BlackBerry® Desktop Manager • certificates that you download from an LDAP certificate server • certificates that you add from a message • personal PGP...
User Guide
Page 262
... applications can access files that you store on your device using a software token Verify that you use a certificate to authenticate your BlackBerry® device uses to connect to the LDAP certificate server, try switching to a Wi-Fi network or log in the smart card... that the smart card is synchronized with the network time. For example, you transfer to a VPN using the media manager tool of the BlackBerry® Desktop Manager or Bluetooth® technology. I cannot connect to the default connection type. User Guide Security troubleshooting Data permissions for third...
... applications can access files that you store on your device using a software token Verify that you use a certificate to authenticate your BlackBerry® device uses to connect to the LDAP certificate server, try switching to a Wi-Fi network or log in the smart card... that the smart card is synchronized with the network time. For example, you transfer to a VPN using the media manager tool of the BlackBerry® Desktop Manager or Bluetooth® technology. I cannot connect to the default connection type. User Guide Security troubleshooting Data permissions for third...
User Guide
Page 265
...to the wireless network or access services such as email messaging, your BlackBerry® device. Press the Menu key. 263 If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you cannot connect to run and submit a diagnostic...Service books determine which services are available on your device by connecting your BlackBerry® device. Press the Menu key. 5. Click Undelete. If you can send service books to the BlackBerry® Desktop Manager. In the device options, click Advanced Options. 2. Diagnostic reports About ...
...to the wireless network or access services such as email messaging, your BlackBerry® device. Press the Menu key. 263 If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you cannot connect to run and submit a diagnostic...Service books determine which services are available on your device by connecting your BlackBerry® device. Press the Menu key. 5. Click Undelete. If you can send service books to the BlackBerry® Desktop Manager. In the device options, click Advanced Options. 2. Diagnostic reports About ...