Asus DS300j Support and Manuals
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Quick Start Guide - Page 2
... Power (page 12) • Task 7: Setting Up the CLI Connection (page 14) • Contacting Technical Support (page 15)
Task 1: Unpacking the ASUS Storage
The ASUS Storage product box contains the following items:
• ASUS Storage DS300j unit
• 1.5m (4.9 ft) Power cords (2)
• Quick Start Guide printed
• CD with User Manual and Quick
• RJ11-to...
Quick Start Guide - Page 8
Disk drive mounted in a drive carrier Disk drive
mounting screw mounting screw Caution
ASUS Storage supports disk drive hot-swapping. Go to "Task 4: Making Data and Management Connections" on page 9.
8 This completes disk drive installation. ASUS Storage DS300j Quick Start Guide Figure 6. To avoid hand contact with an electrical hazard, do not remove more than one drive carrier a time.
Quick Start Guide - Page 15
...Product model and serial number • BIOS, firmware, and driver version numbers • A description of days, hours, minutes and seconds since the firmware was loaded (since the VessJBOD was started or restarted). ? - Displays addresses of options. Command options are called CN#2.
Use with a command to access information and updates.
Technical Support Services
ASUS Technical Support...
User Manual - Page 2
... and specifications regarding products, services and ...support any other errors. ASUS Technology provides this User Manual, the appearance of products made by subsequent documents and are registered or pending trademarks of its users. ASUS Technology is for more information on ASUS products. This version of the User Manual supersedes all data before installing any of ASUSTek COMPUTER...
User Manual - Page 3
... ASUS Storage 1 About This Manual 1 Features 2 Specifications 3 Power Supply 3 Current (maximum 3 Power Consumption 3 Temperature 3 Relative Humidity 3 Vibration 3 Dimensions (H x W x D 3 Net Weight 3 Carton Dimensions (H x W x D 4 Carton Weight 4 Safety 4 Environmental 4 Warranty and Support 4 CE Statement 4 FCC Statement 4 KCC Statement 4
Chapter 2: ASUS Storage Installation...
User Manual - Page 4
... 45 Technical Support Services 45 Limited Warranty 46 Disclaimer of other warranties 46 Your Responsibilities 47 Returning the Product For Repair 48
Index 49
iv Command 32
Chapter 4: Maintenance 35 Updating the Firmware 35 Downloading the Firmware Image File 35 Updating Firmware in ASUS Storage Management 35 Updating Firmware with the JBOD Flash Utility 37 Replacing a Power Supply...
User Manual - Page 8
... measures. KCC Statement
4 ASUS Storage DS300j User Manual
Carton Dimensions (H x W x D)
28.5 x 57.2 x 75.2 cm (11.2 x 22.5 x 29.6 in which has a one-year warranty. Environmental
RoHS, China RoHS.
Support: 24x7 email and phone support (English only). 24x7 access to ASUS support site for drivers, firmware, and compatibility.
FCC Statement
This device complies with Part 15 of the FCC...
User Manual - Page 9
... 13) • Connecting the Power (page 14) • Setting up the Serial Connection (page 16)
Unpacking the ASUS Storage
The ASUS Storage product box contains the following items:
• ASUS Storage DS300j unit
• 1.5m (4.9 ft) Power cords (2)
• Quick Start Guide printed
• CD with User Manual and Quick
• RJ11-to-DB9 serial data...
User Manual - Page 10
... rails will support your ASUS Storage unit unless you install them as instructed.
• The rails available for the ASUS Storage unit are installed with screws as instructed.
The ASUS Storage DS300j unit installs to the rack using the appropriate screws and flange nuts, fully tightened, at the customer's risk.
• ASUSTek COMPUTER INC. (Taiwan) cannot guarantee that ASUS Storage unit...
User Manual - Page 14
To avoid hand contact with an electrical hazard, do not remove more than one drive carrier a time. ASUS Storage DS300j User Manual Figure 4. Go to ―Making Data and Management Connections‖ on page 11.
1 0 This completes disk drive installation. Disk drive mounted in a drive carrier Disk drive
mounting screw mounting screw Caution
ASUS Storage supports disk drive hot-swapping.
User Manual - Page 42
... configuration file and change the COM port setting: 1. Please power cycle the system for the new firmware to start the utility. 2.
Double click the expfwdlutil_.exe file. Updating the Firmware
Warning
Do not restart the DS300j unit during a firmware upgrade procedure. Click the Browse button and navigate to the Firmware Update file in the same directory. 3.
When the...
User Manual - Page 44
...
pull the I /O module based on the disk drives. See Figure 3. Swing the latch to do so by ASUS Technical Support. Turn OFF the power supply switch (switches).
Removing the I/O module
Thumbscrew
Latch
Installing the new I /O module: 1. ASUS Storage DS300j User Manual
Replacing an I/O Module
The I /O modules rarely fail. I /O module monitors and manages the logical drives.
Only...
User Manual - Page 47
... power supply fails. Can I hot-swap a failed drive with ASUS Storage DS300j? See page 26. Chapter 5: Support
This chapter covers the following topics: • Frequently Asked Questions (below) • Contacting Technical Support (page 44) • Limited Warranty (page 45) • Returning the Product For Repair (page 47)
Frequently Asked Questions
What kind of disk...
User Manual - Page 48
... driver version numbers • A description of our electronic services, which provide product information updates for ASUS users to use one of the problem / situation • System configuration information, including: motherboard and CPU type,
hard drive model(s), SAS/SATA/ATA/ATAPI drives & devices, and other controllers. ASUS Storage DS300j User Manual
Contacting Technical Support
ASUS...
User Manual - Page 51
... the problem • Copy of the original warranty term from Technical Support before you in determining whether the product requires repair. You will be under the Limited Warranty.
Important
Obtain an RMA number from purchase date, or 30 days, whichever is longer. When repairing returned products, ASUS may replace defective parts with new or reconditioned parts, or replace the...
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