User Guide
Page 5
... Chapter 2: Life with Your MacBook Pro 20 Basic Features of Your MacBook Pro 22 Keyboard Features of Your MacBook Pro 24 Ports on Your MacBook Pro 26 Using the Multi-Touch Trackpad 30 Using the MacBook Pro Battery 31 Getting Answers Chapter 3: Boost Your MacBook Pro 37 Replacing the Hard Disk Drive 44 Installing Additional Memory Chapter 4: Problem, Meet Solution 50 An Ounce...
... Chapter 2: Life with Your MacBook Pro 20 Basic Features of Your MacBook Pro 22 Keyboard Features of Your MacBook Pro 24 Ports on Your MacBook Pro 26 Using the Multi-Touch Trackpad 30 Using the MacBook Pro Battery 31 Getting Answers Chapter 3: Boost Your MacBook Pro 37 Replacing the Hard Disk Drive 44 Installing Additional Memory Chapter 4: Problem, Meet Solution 50 An Ounce...
User Guide
Page 32
... "keyboard." Using Bluetooth wireless technology The Bluetooth Support page at www.apple.com/ilife. Troubleshooting your MacBook Pro, see the following: To learn about using your MacBook Pro if you 'll love a Mac" at www.apple.com/macosx. Or go to a Mac "Why you have a problem Chapter 4, "Problem, Meet Solution" on page 64. Using iLife applications The iLife...
... "keyboard." Using Bluetooth wireless technology The Bluetooth Support page at www.apple.com/ilife. Troubleshooting your MacBook Pro, see the following: To learn about using your MacBook Pro if you 'll love a Mac" at www.apple.com/macosx. Or go to a Mac "Why you have a problem Chapter 4, "Problem, Meet Solution" on page 64. Using iLife applications The iLife...
User Guide
Page 50
... are of the backup. Read on your computer. ÂÂ Any new software that you can also find the answers you experience a problem working with your MacBook Pro. If you make regular Time Machine backups, you installed, especially software that added items to the System folder. ÂÂ Any new ... software and all your data won't be lost. Things to note include: ÂÂ The applications you have a problem with your computer or software, having kept up to exactly the way it was at www.apple.com/support/macbookpro. An Ounce of Prevention If you were using when the...
... are of the backup. Read on your computer. ÂÂ Any new software that you can also find the answers you experience a problem working with your MacBook Pro. If you make regular Time Machine backups, you installed, especially software that added items to the System folder. ÂÂ Any new ... software and all your data won't be lost. Things to note include: ÂÂ The applications you have a problem with your computer or software, having kept up to exactly the way it was at www.apple.com/support/macbookpro. An Ounce of Prevention If you were using when the...
User Guide
Page 51
... Press Command (x)-Option-Esc or choose Apple () > Force Quit from this dialog. If the problem occurs frequently, choose Help > Help Center from Using Your MacBook Pro If your computer. If you know an application is entirely cleared up. Problems That Prevent You from the menu bar...X Software" on the screen. If you need to quit a frozen application without restarting your MacBook Pro, go to www.apple.com/downloads. Next, restart the computer to make sure the problem is compatible, you use a particular application, check with the application's manufacturer to get support ...
... Press Command (x)-Option-Esc or choose Apple () > Force Quit from this dialog. If the problem occurs frequently, choose Help > Help Center from Using Your MacBook Pro If your computer. If you know an application is entirely cleared up. Problems That Prevent You from the menu bar...X Software" on the screen. If you need to quit a frozen application without restarting your MacBook Pro, go to www.apple.com/downloads. Next, restart the computer to make sure the problem is compatible, you use a particular application, check with the application's manufacturer to get support ...
User Guide
Page 52
... while holding down by pressing and holding the power (®) button for about battery indicator lights, see page 54. 52 Chapter 4 Problem, Meet Solution If your MacBook Pro doesn't turn on , connect your power adapter to be recharged. Be sure to reinstall your computer's system software. See "Repairing, .... You should see one to the computer. ÂÂ Wait a few seconds. Select a local Mac OS X System folder. If your MacBook Pro freezes during startup, or you see a flashing question mark, or the screen is dark and the sleep indicator light is glowing steadily (not in...
... while holding down by pressing and holding the power (®) button for about battery indicator lights, see page 54. 52 Chapter 4 Problem, Meet Solution If your MacBook Pro doesn't turn on , connect your power adapter to be recharged. Be sure to reinstall your computer's system software. See "Repairing, .... You should see one to the computer. ÂÂ Wait a few seconds. Select a local Mac OS X System folder. If your MacBook Pro freezes during startup, or you see a flashing question mark, or the screen is dark and the sleep indicator light is glowing steadily (not in...
User Guide
Page 53
... your MacBook Pro, except the power adapter. 2 Press the power (®) button to restart the system. 3 Let the battery charge to at least 10 percent before plugging in the menu bar or check the battery indicator lights on page 64 for information about contacting Apple for ... compatible with your work. See whether removing and reinstalling the old memory allows the computer to your MacBook Pro. Chapter 4 Problem, Meet Solution 53 If the screen suddenly goes black or your MacBook Pro freezes Try restarting your MacBook Pro. 1 Unplug any external devices and resuming your computer.
... your MacBook Pro, except the power adapter. 2 Press the power (®) button to restart the system. 3 Let the battery charge to at least 10 percent before plugging in the menu bar or check the battery indicator lights on page 64 for information about contacting Apple for ... compatible with your work. See whether removing and reinstalling the old memory allows the computer to your MacBook Pro. Chapter 4 Problem, Meet Solution 53 If the screen suddenly goes black or your MacBook Pro freezes Try restarting your MacBook Pro. 1 Unplug any external devices and resuming your computer.
User Guide
Page 57
...previous state. You can reinstall while keeping your files and user settings intact. 1 Make sure your MacBook Pro is connected to the Internet by using an Ethernet or Wi-Fi network. (To connect to ...only one available). 4 To select or deselect optional software, click Customize. 5 Click Install. Reinstalling Mac OS X and Apple Applications Under some circumstances, you want to transfer information to a new computer, use the Restore utility to restore everything ...Select the disk that was the source of the backup. Chapter 4 Problem, Meet Solution 57 If you may need to reinstall Mac OS X and...
...previous state. You can reinstall while keeping your files and user settings intact. 1 Make sure your MacBook Pro is connected to the Internet by using an Ethernet or Wi-Fi network. (To connect to ...only one available). 4 To select or deselect optional software, click Customize. 5 Click Install. Reinstalling Mac OS X and Apple Applications Under some circumstances, you want to transfer information to a new computer, use the Restore utility to restore everything ...Select the disk that was the source of the backup. Chapter 4 Problem, Meet Solution 57 If you may need to reinstall Mac OS X and...
User Guide
Page 59
...Apple Hardware Test doesn't detect a hardware failure, the problem might be software related. Problems with Your Internet Connection Your MacBook Pro has the Network Setup Assistant application to open Network Setup Assistant. Using Apple Hardware Test If you suspect a problem with the MacBook Pro hardware, you can use the Apple... Hardware Test application to help walk you through setting up . 3 When the Apple Hardware Test chooser screen appears...
...Apple Hardware Test doesn't detect a hardware failure, the problem might be software related. Problems with Your Internet Connection Your MacBook Pro has the Network Setup Assistant application to open Network Setup Assistant. Using Apple Hardware Test If you suspect a problem with the MacBook Pro hardware, you can use the Apple... Hardware Test application to help walk you through setting up . 3 When the Apple Hardware Test chooser screen appears...
User Guide
Page 62
...using an AirPort base station, check Help Center or go to the AirPort Support website at www.apple.com/support/airport. If you have properly configured the software according to the instructions that your network...your router or ask the person who set up your network. Problems with Wi-Fi Communication If you can be sure that came with your base station or access...as network address translation (NAT) or "IP masquerading." Check the cables and power supplies to your MacBook Pro and to the network. Network Connections Make sure the Ethernet cable is connected to your Ethernet hubs ...
...using an AirPort base station, check Help Center or go to the AirPort Support website at www.apple.com/support/airport. If you have properly configured the software according to the instructions that your network...your router or ask the person who set up your network. Problems with Wi-Fi Communication If you can be sure that came with your base station or access...as network address translation (NAT) or "IP masquerading." Check the cables and power supplies to your MacBook Pro and to the network. Network Connections Make sure the Ethernet cable is connected to your Ethernet hubs ...
User Guide
Page 63
...Chapter 4 Problem, Meet Solution 63 Up to the Internet and automatically download and install the latest free software versions, drivers, and other computer or the network's access point. You can set your MacBook Pro is within range of the other enhancements from Apple. Nearby electronic... devices or metal structures can download and install updated software. ÂÂ Make sure your MacBook Pro to check for updates periodically, and then you...
...Chapter 4 Problem, Meet Solution 63 Up to the Internet and automatically download and install the latest free software versions, drivers, and other computer or the network's access point. You can set your MacBook Pro is within range of the other enhancements from Apple. Nearby electronic... devices or metal structures can download and install updated software. ÂÂ Make sure your MacBook Pro to check for updates periodically, and then you...
User Guide
Page 64
...System Information, or Apple Hardware Test. Choose your MacBook Pro to an Apple Authorized Service Provider. It shows you need service, contact Apple or take your country from the menu bar and then click More Info. 64 Chapter 4 Problem, Meet Solution To open System Information, choose Apple () > ...About This Mac from the pop-up menu. Online Resources For online service and support information, go to your MacBook Pro, use System Information. You can find more ...
...System Information, or Apple Hardware Test. Choose your MacBook Pro to an Apple Authorized Service Provider. It shows you need service, contact Apple or take your country from the menu bar and then click More Info. 64 Chapter 4 Problem, Meet Solution To open System Information, choose Apple () > ...About This Mac from the pop-up menu. Online Resources For online service and support information, go to your MacBook Pro, use System Information. You can find more ...
User Guide
Page 65
...Telephone numbers are complimentary). You can help you (the first 90 days are subject to www.apple.com/support/products or the website for your MacBook Pro serial number ready when you need assistance, AppleCare telephone support representatives can extend your coverage by...Plan. AppleCare Service and Support Your MacBook Pro comes with installing and opening applications, and basic troubleshooting. Note: Your 90 days of complimentary telephone support begins on the web: www.apple.com/support/contact/phone_contacts.html Chapter 4 Problem, Meet Solution 65 Call the ...
...Telephone numbers are complimentary). You can help you (the first 90 days are subject to www.apple.com/support/products or the website for your MacBook Pro serial number ready when you need assistance, AppleCare telephone support representatives can extend your coverage by...Plan. AppleCare Service and Support Your MacBook Pro comes with installing and opening applications, and basic troubleshooting. Note: Your 90 days of complimentary telephone support begins on the web: www.apple.com/support/contact/phone_contacts.html Chapter 4 Problem, Meet Solution 65 Call the ...
User Guide
Page 66
Serial number ÂÂ Choose Apple () > About This Mac. Click the version number beneath the words "Mac OS X" to find your computer's serial number: ÂÂ Turn over your MacBook Pro. Locating Your Product Serial Number Use one of these methods to cycle through the Mac OS X version number, the build version, and the serial number. ÂÂ Open System Information in the Utilities folder in Launchpad. 66 Chapter 4 Problem, Meet Solution The serial number is etched into the case near the hinge.
Serial number ÂÂ Choose Apple () > About This Mac. Click the version number beneath the words "Mac OS X" to find your computer's serial number: ÂÂ Turn over your MacBook Pro. Locating Your Product Serial Number Use one of these methods to cycle through the Mac OS X version number, the build version, and the serial number. ÂÂ Open System Information in the Utilities folder in Launchpad. 66 Chapter 4 Problem, Meet Solution The serial number is etched into the case near the hinge.
User Guide
Page 86
...54 computer won't respond 51, 52 ejecting a disc 54 86 Looking for Something? See System Preferences problems. See troubleshooting putting your computer 17 storing the computer 74 SuperDrive about 21 supported disc sizes 74 support 64 System Information 64 System Preferences customizing...66 service and support 64 shutting down 17 sleep indicator light 16 mode 16 slot-loading optical drive 21 software updating 63 Software Update 63 speakers 21 specifications 33 Startup Disk preferences 52 stopping an application 51 your MacBook Pro to sleep 16 Q question mark, flashing...
...54 computer won't respond 51, 52 ejecting a disc 54 86 Looking for Something? See System Preferences problems. See troubleshooting putting your computer 17 storing the computer 74 SuperDrive about 21 supported disc sizes 74 support 64 System Information 64 System Preferences customizing...66 service and support 64 shutting down 17 sleep indicator light 16 mode 16 slot-loading optical drive 21 software updating 63 Software Update 63 speakers 21 specifications 33 Startup Disk preferences 52 stopping an application 51 your MacBook Pro to sleep 16 Q question mark, flashing...
User Guide
Page 87
hardware problems 59 Internet connection 59 pointer won't move 51 PPPoE connections 61 screen goes black 53 service and support 64 using Help Center 64 Wi-Fi issues 62 turning on your MacBook Pro 12 two-finger pinching 28 two-finger rotating 28 typing position 75 U updating software 63 USB connections 33 ports 25 V video camera 21 video camera indicator light 21 video port 25 volume keys 23 W waking your MacBook Pro 17 Wi-Fi connecting wirelessly 11 problems 62 using 32 Z zooming using the trackpad 28 Looking for Something? 87
hardware problems 59 Internet connection 59 pointer won't move 51 PPPoE connections 61 screen goes black 53 service and support 64 using Help Center 64 Wi-Fi issues 62 turning on your MacBook Pro 12 two-finger pinching 28 two-finger rotating 28 typing position 75 U updating software 63 USB connections 33 ports 25 V video camera 21 video camera indicator light 21 video port 25 volume keys 23 W waking your MacBook Pro 17 Wi-Fi connecting wirelessly 11 problems 62 using 32 Z zooming using the trackpad 28 Looking for Something? 87