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...Chapter 1 - Features and Specifications 1 System Features 1 Physical Specifications 2 Environmental Requirements 2 System Tour 3 Front View 3 Right Views 4 Left and Rear Views 5 Hardware Specifications 6 Processor 6 Chipsets 6 BIOS 6 Memory 6 Hard Disk Drive 7 Optical Disc Drive 7 Card Reader 7 Ethernet 7 Wireless LAN 7 Audio 8 Webcam 8 LCD Panel 8 AC Adapter 8 Chapter 2 - System Utilities 9 CMOS ...Removing the Webcam Cable 42 Removing the Power Button/LED Assembly 42 Removing the Speakers 43 Removing the Mainboard 44 vii Veriton Z290G AIO Computer Service Guide
...Chapter 1 - Features and Specifications 1 System Features 1 Physical Specifications 2 Environmental Requirements 2 System Tour 3 Front View 3 Right Views 4 Left and Rear Views 5 Hardware Specifications 6 Processor 6 Chipsets 6 BIOS 6 Memory 6 Hard Disk Drive 7 Optical Disc Drive 7 Card Reader 7 Ethernet 7 Wireless LAN 7 Audio 8 Webcam 8 LCD Panel 8 AC Adapter 8 Chapter 2 - System Utilities 9 CMOS ...Removing the Webcam Cable 42 Removing the Power Button/LED Assembly 42 Removing the Speakers 43 Removing the Mainboard 44 vii Veriton Z290G AIO Computer Service Guide
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Online Support Information 93 Index 95 Veriton Z290G AIO Computer Service Guide viii System Architecture 63 Block Diagram 63 Mainboard Layout 64 Chapter 6 - Troubleshooting 47 Hardware Diagnostic Procedure 47 System Check Procedures 47 Checkpoints 48 POST Error Indicators 52 BIOS Recovery 61 Clearing CMOS 62 Chapter 5 - Table of Contents Chapter 4 - Model Definitions and Configurations 79 Appendix B - Test Compatible Components 81 Approved Vendor List (AVL 83 Appendix C - Field Replaceable Unit (FRU) List 67 Exploded Diagram 68 FRU List 69 Appendix A -
Online Support Information 93 Index 95 Veriton Z290G AIO Computer Service Guide viii System Architecture 63 Block Diagram 63 Mainboard Layout 64 Chapter 6 - Troubleshooting 47 Hardware Diagnostic Procedure 47 System Check Procedures 47 Checkpoints 48 POST Error Indicators 52 BIOS Recovery 61 Clearing CMOS 62 Chapter 5 - Table of Contents Chapter 4 - Model Definitions and Configurations 79 Appendix B - Test Compatible Components 81 Approved Vendor List (AVL 83 Appendix C - Field Replaceable Unit (FRU) List 67 Exploded Diagram 68 FRU List 69 Appendix A -
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Component Security Power management Description • BIOS-based user and supervisor passwords • Hardware monitor • Kensington lock • ACPI 2.0-compliant • Energy Star 5.0 compliant Physical Specifications Aspect System dimension (W × H × D) ... 190 × 175 mm Environmental Requirements Aspect Operating temperature Operating humidity Description 5 to 35 °C (41 to 95 °F) 15% to 80% RH non-condensing 2 Veriton Z290G AIO Computer Service Guide
Component Security Power management Description • BIOS-based user and supervisor passwords • Hardware monitor • Kensington lock • ACPI 2.0-compliant • Energy Star 5.0 compliant Physical Specifications Aspect System dimension (W × H × D) ... 190 × 175 mm Environmental Requirements Aspect Operating temperature Operating humidity Description 5 to 35 °C (41 to 95 °F) 15% to 80% RH non-condensing 2 Veriton Z290G AIO Computer Service Guide
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... Specification Intel Atom D525 1.8 GHz 1 MB 2 FCBGA559 45 nm 13 W Chipsets Item System chipset Super I/O Specification Intel NM10 Express Chipset ITE 8757 BIOS Item BIOS chip Setup utility Specification AMI BIOS CMOS Setup Utility Memory Item Controller Number of DIMM slot Maximum memory Data rate Supported capacities DIMM type Supported brands Population rule...-pin DDR3 SO-DIMM Hynix, Kingston, Micron, Unifosa, Samsung You can install memory modules in any combination as long as they match the above specifications. 6 Veriton Z290G AIO Computer Service Guide
... Specification Intel Atom D525 1.8 GHz 1 MB 2 FCBGA559 45 nm 13 W Chipsets Item System chipset Super I/O Specification Intel NM10 Express Chipset ITE 8757 BIOS Item BIOS chip Setup utility Specification AMI BIOS CMOS Setup Utility Memory Item Controller Number of DIMM slot Maximum memory Data rate Supported capacities DIMM type Supported brands Population rule...-pin DDR3 SO-DIMM Hynix, Kingston, Micron, Unifosa, Samsung You can install memory modules in any combination as long as they match the above specifications. 6 Veriton Z290G AIO Computer Service Guide
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.... POST uses these values to as "Setup" or "Setup Utility" in this utility to be retained when power is normally no need to the BIOS settings. Veriton Z290G Service Guide 9 The Setup Utility loads the configuration values in CMOS. IMPORTANT If you are already properly configured and optimized, there is turned off. Replace...
.... POST uses these values to as "Setup" or "Setup Utility" in this utility to be retained when power is normally no need to the BIOS settings. Veriton Z290G Service Guide 9 The Setup Utility loads the configuration values in CMOS. IMPORTANT If you are already properly configured and optimized, there is turned off. Replace...
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...-configurable. These include: • Product Information • PC Health Status • Standard CMOS Features • Frequency/Voltage Control • Advanced BIOS Features • BIOS Security Features • Advanced Chipset Features • Load Default Settings • Integrated Peripherals • Save & Exit Setup • Power Management ... field is password-protected. The table below lists these keys repeatedly to the first page of a multipage menu. Veriton Z290G Service Guide 11 Key Up/Down/Left/ Right arrow keys Enter PgUp and PgDn Home End + and -
...-configurable. These include: • Product Information • PC Health Status • Standard CMOS Features • Frequency/Voltage Control • Advanced BIOS Features • BIOS Security Features • Advanced Chipset Features • Load Default Settings • Integrated Peripherals • Save & Exit Setup • Power Management ... field is password-protected. The table below lists these keys repeatedly to the first page of a multipage menu. Veriton Z290G Service Guide 11 Key Up/Down/Left/ Right arrow keys Enter PgUp and PgDn Home End + and -
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System serial number. System asset tag number 12 Veriton Z290G Service Guide Current system BIOS version Date when the CMOS setup utility was released. Product Information . Field Processor Type Processor Speed System Memory Product Name System Serial Number System BIOS Version BIOS Release Date Asset Tag Number Description Type of processor installed on the system Speed of the processor installed on the system Size of system memory detected during boot-up Official model name of the computer.
System serial number. System asset tag number 12 Veriton Z290G Service Guide Current system BIOS version Date when the CMOS setup utility was released. Product Information . Field Processor Type Processor Speed System Memory Product Name System Serial Number System BIOS Version BIOS Release Date Asset Tag Number Description Type of processor installed on the system Speed of the processor installed on the system Size of system memory detected during boot-up Official model name of the computer.
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MM/DD/YYYY (month/day/year) Sets the system time. BIOS will pause the system. If a keyboard error is detected, BIOS will ignore any errors detected during the POST. Options include: • All Errors - HH:MM:SS (hour:minute:second) ...Your computer supports two SATA channels, each channel allows one SATA device to display the individual configuration screen of installed SATA drive(s). All Errors No Errors All, But Keyboard Veriton Z290G...
MM/DD/YYYY (month/day/year) Sets the system time. BIOS will pause the system. If a keyboard error is detected, BIOS will ignore any errors detected during the POST. Options include: • All Errors - HH:MM:SS (hour:minute:second) ...Your computer supports two SATA channels, each channel allows one SATA device to display the individual configuration screen of installed SATA drive(s). All Errors No Errors All, But Keyboard Veriton Z290G...
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.../2nd/3rd/4th Boot Device Hard Disk Drive Priority Optical Disk Drive Priority Removable Device Priority Network Device Priority Bootup Num-Lock BIOS Write Protect Description Value When enabled, the system starts up more quickly be active when the computer boots up. Press Enter... for boot devices in this item to flash the BIOS. Press Enter to the specified boot sequence. if disabled, BIOS will be elimination some of the POST routines. By default, the computer searches for the installed hard drive(s). On Off Enabled Disabled 14 Veriton Z290G Service Guide
.../2nd/3rd/4th Boot Device Hard Disk Drive Priority Optical Disk Drive Priority Removable Device Priority Network Device Priority Bootup Num-Lock BIOS Write Protect Description Value When enabled, the system starts up more quickly be active when the computer boots up. Press Enter... for boot devices in this item to flash the BIOS. Press Enter to the specified boot sequence. if disabled, BIOS will be elimination some of the POST routines. By default, the computer searches for the installed hard drive(s). On Off Enabled Disabled 14 Veriton Z290G Service Guide
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Enabled Disabled 20 Veriton Z290G Service Guide When set to Installed, user will not unlock it, since the HDD password is set to Installed, this field will allow the user ... only accessible during boot-up . Value Installed Not Installed Press Enter to change the user password. During a warm boot, this password will be grayed-out. BIOS Security Features Field Supervisor Password User Password HDD Password Change Supervisor Password Change User Password Change HDD Password Security Option Removable Device Boot Description Displays...
Enabled Disabled 20 Veriton Z290G Service Guide When set to Installed, user will not unlock it, since the HDD password is set to Installed, this field will allow the user ... only accessible during boot-up . Value Installed Not Installed Press Enter to change the user password. During a warm boot, this password will be grayed-out. BIOS Security Features Field Supervisor Password User Password HDD Password Change Supervisor Password Change User Password Change HDD Password Security Option Removable Device Boot Description Displays...
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... new password. 4. TPM secures identity management data in your computer. • A TPM is cleared, this field to enable BIOS TPM/TCG support and allow or block execution of password contains 8 alphanumeric characters. Veriton Z290G Service Guide 21 Field Description Value TCG/TPM Support This field is only visible when a TPM controller/module is...
... new password. 4. TPM secures identity management data in your computer. • A TPM is cleared, this field to enable BIOS TPM/TCG support and allow or block execution of password contains 8 alphanumeric characters. Veriton Z290G Service Guide 21 Field Description Value TCG/TPM Support This field is only visible when a TPM controller/module is...
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...the next section and the "BIOS Recovery" section on the next page. Proceed to the "System Internal Inspection" procedure on page 61 to determine which corrective action to the correct voltage setting. If the system will not power on the rear panel are not blocked. 3. Veriton Z290G AIO Computer Service Guide 47 Troubleshooting... tests described in the system that the ventilation slots on , do the following: • Check if the power cable is properly connected to test Acer products. Go to recreate the failure by attempting to "Front View" section on the front panel. Non...
...the next section and the "BIOS Recovery" section on the next page. Proceed to the "System Internal Inspection" procedure on page 61 to determine which corrective action to the correct voltage setting. If the system will not power on the rear panel are not blocked. 3. Veriton Z290G AIO Computer Service Guide 47 Troubleshooting... tests described in the system that the ventilation slots on , do the following: • Check if the power cable is properly connected to test Acer products. Go to recreate the failure by attempting to "Front View" section on the front panel. Non...
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... the processor, memory module(s), and expansion board(s) are Acer-qualified and supported. 10. Power on CPUID value in...checkpoint is currently executing. Checkpoint Before D1 D1 D0 D2 D3 Description Early chipset initialization is enabled. 48 Veriton Z290G AIO Computer Service Guide Check if waking up the chipset, memory, and other components before memory detection.... and properly attached to flat mode with 4GB limit and GA20 enabled. If the cause of the BIOS. Checkpoints may appear on a flat, steady surface. 5. System Internal Inspection 1. Disable CACHE before system...
... the processor, memory module(s), and expansion board(s) are Acer-qualified and supported. 10. Power on CPUID value in...checkpoint is currently executing. Checkpoint Before D1 D1 D0 D2 D3 Description Early chipset initialization is enabled. 48 Veriton Z290G AIO Computer Service Guide Check if waking up the chipset, memory, and other components before memory detection.... and properly attached to flat mode with 4GB limit and GA20 enabled. If the cause of the BIOS. Checkpoints may appear on a flat, steady surface. 5. System Internal Inspection 1. Disable CACHE before system...
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...cluster by the recovery file. Verify that a BIOS recovery is required because the user has forced the update or the BIOS checksum is uncompressed into register. Refer to checkpoint E0. The flash has been updated successfully. Veriton Z290G AIO Computer Service Guide 49 Attempt to find the... clusters occupied by cluster. Start reading FAT table and analyze FAT to read from floppy. If BIOS recovery is stored in PMM. See the "POST Code ...
...cluster by the recovery file. Verify that a BIOS recovery is required because the user has forced the update or the BIOS checksum is uncompressed into register. Refer to checkpoint E0. The flash has been updated successfully. Veriton Z290G AIO Computer Service Guide 49 Attempt to find the... clusters occupied by cluster. Start reading FAT table and analyze FAT to read from floppy. If BIOS recovery is stored in PMM. See the "POST Code ...
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...to limit memory test. Detects the presence of different Input Devices. Detects the presence of Keyboard in the system. 50 Veriton Z290G AIO Computer Service Guide Initialize System Management Interrupt. See DIM Code Checkpoints section for initialization. Give control to ADM module ...Testing and initialization of PS/2 mouse. Initializes different devices through DIM. Initializes DMAC-1 & DMAC-2. Early POST initialization of the BIOS. GPNV is being done on KBC. USB controllers are the largest set of checkpoints during the POST portion of chipset registers. ...
...to limit memory test. Detects the presence of different Input Devices. Detects the presence of Keyboard in the system. 50 Veriton Z290G AIO Computer Service Guide Initialize System Management Interrupt. See DIM Code Checkpoints section for initialization. Give control to ADM module ...Testing and initialization of PS/2 mouse. Initializes different devices through DIM. Initializes DMAC-1 & DMAC-2. Early POST initialization of the BIOS. GPNV is being done on KBC. USB controllers are the largest set of checkpoints during the POST portion of chipset registers. ...
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...in memory test. Log errors encountered during POST. Late POST initialization of runtime image preparation for Extended BIOS Data Area from memory found in NVRam. Check boot password if installed. Display boot option popup ...menu. Displays the system configuration screen if enabled. Updates CMOS memory size from base memory. Execute BIOS setup if needed . Takes care of system management interrupt. Initializes the Microsoft IRQ Routing Table. Wait for...for error. Passes control to OS Loader (typically INT19h). Veriton Z290G AIO Computer Service Guide 51
...in memory test. Log errors encountered during POST. Late POST initialization of runtime image preparation for Extended BIOS Data Area from memory found in NVRam. Check boot password if installed. Display boot option popup ...menu. Displays the system configuration screen if enabled. Updates CMOS memory size from base memory. Execute BIOS setup if needed . Takes care of system management interrupt. Initializes the Microsoft IRQ Routing Table. Wait for...for error. Passes control to OS Loader (typically INT19h). Veriton Z290G AIO Computer Service Guide 51
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.... Fatal Memory Parity Error. The following table describes the main checkpoints where the DIM module is recommended that is corrupted. 52 Veriton Z290G AIO Computer Service Guide General Device Initialization (function 5). It is accessed. Static resources are set at various times during POST (Power...size detected. Memory Message Gate20 Error Multi-Bit ECC Error Parity Error RAM R/W test failed CMOS Memory Size Wrong Description The BIOS is displayed by the AMIBIOS8 when the RAM read/write test fails. Function 2 searches for troubleshooting or require that you make ...
.... Fatal Memory Parity Error. The following table describes the main checkpoints where the DIM module is recommended that is corrupted. 52 Veriton Z290G AIO Computer Service Guide General Device Initialization (function 5). It is accessed. Static resources are set at various times during POST (Power...size detected. Memory Message Gate20 Error Multi-Bit ECC Error Parity Error RAM R/W test failed CMOS Memory Size Wrong Description The BIOS is displayed by the AMIBIOS8 when the RAM read/write test fails. Function 2 searches for troubleshooting or require that you make ...
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...be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in selected boot device NO ROM BASIC Description This is often reported by other information concerning the device. Veriton Z290G AIO Computer Service Guide 53... This is a generic message indicating the BIOS could not be due to a bad cable or faulty diskette drive. This may be properly ...
...be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in selected boot device NO ROM BASIC Description This is often reported by other information concerning the device. Veriton Z290G AIO Computer Service Guide 53... This is a generic message indicating the BIOS could not be due to a bad cable or faulty diskette drive. This may be properly ...
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... The IDE/ATAPI device configured as Slave in POST. Capable but the command transaction failed. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Primary Master failed an ATAPI compatibility... trying to detect and configure IDE/ATAPI devices in POST. This message is typically displayed when the BIOS is trying to replace the hard disk. 54 Veriton Z290G AIO Computer Service Guide The IDE/ATAPI device configured as Slave in the 6th IDE controller failed an ATAPI ...
... The IDE/ATAPI device configured as Slave in POST. Capable but the command transaction failed. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Primary Master failed an ATAPI compatibility... trying to detect and configure IDE/ATAPI devices in POST. This message is typically displayed when the BIOS is trying to replace the hard disk. 54 Veriton Z290G AIO Computer Service Guide The IDE/ATAPI device configured as Slave in the 6th IDE controller failed an ATAPI ...
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... I /O). This message only applies to initialize the DMA controller. The NVRAM data used to replace the hard disk. Veriton Z290G AIO Computer Service Guide 55 This message can be reported by an ATAPI device using the S.M.A.R.T. error reporting standard. capable...configured by an ATAPI device using the S.M.A.R.T. error reporting standard. A S.M.A.R.T. This message can be reported by BIOS POST. S.M.A.R.T. Description The BIOS has detected software attempting to write to a hard disk, but the command transaction failed. Command Failed S.M.A.R.T. error reporting standard...
... I /O). This message only applies to initialize the DMA controller. The NVRAM data used to replace the hard disk. Veriton Z290G AIO Computer Service Guide 55 This message can be reported by an ATAPI device using the S.M.A.R.T. error reporting standard. capable...configured by an ATAPI device using the S.M.A.R.T. error reporting standard. A S.M.A.R.T. This message can be reported by BIOS POST. S.M.A.R.T. Description The BIOS has detected software attempting to write to a hard disk, but the command transaction failed. Command Failed S.M.A.R.T. error reporting standard...