TravelMate 6293 Quick Guide
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...+. Note: Do not cover or obstruct the opening of the fan. 12 Base view English # Icon Item 1 Battery bay Description Houses the computer's battery pack. 2 Battery release latch Releases the battery to remove the battery pack. 3 Battery lock Locks the battery in position. 4 Acer ezDock II/II+ Connects to stay cool, even cooling fan after prolonged use. connector...
...+. Note: Do not cover or obstruct the opening of the fan. 12 Base view English # Icon Item 1 Battery bay Description Houses the computer's battery pack. 2 Battery release latch Releases the battery to remove the battery pack. 3 Battery lock Locks the battery in position. 4 Acer ezDock II/II+ Connects to stay cool, even cooling fan after prolonged use. connector...
TravelMate 6293 Quick Guide
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... x 1.08/1.37 inches) 3G: • 306 (W) x 227 (D) x 27.5/36.9 (H) mm (12.05 x 8.94 x 1.08/1.45 inches) • 1.9 kg (4.3 lbs) with 6-cell battery pack • ACPI 3.0 • 79.9 W 7200 mAh • 58.8 W 4800 mAh • 3-pin 65W AC adapter • 88-/89-key keyboard • Touchpad pointing device... • Acer ezDock II/ II+ connector • PC Card slot (Type II) • Acer Bio-Protection fingerprint reader* • 5-in-1 card reader (SD™, MMC, MS, MS PRO, xD) • Three...
... x 1.08/1.37 inches) 3G: • 306 (W) x 227 (D) x 27.5/36.9 (H) mm (12.05 x 8.94 x 1.08/1.45 inches) • 1.9 kg (4.3 lbs) with 6-cell battery pack • ACPI 3.0 • 79.9 W 7200 mAh • 58.8 W 4800 mAh • 3-pin 65W AC adapter • 88-/89-key keyboard • Touchpad pointing device... • Acer ezDock II/ II+ connector • PC Card slot (Type II) • Acer Bio-Protection fingerprint reader* • 5-in-1 card reader (SD™, MMC, MS, MS PRO, xD) • Three...
TravelMate 6293 Service Guide
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Table of Contents System Specifications 1 Features 1 System Block Diagram 4 Board Layort 5 Your Acer Notebook tour 7 Front View 7 Closed Front View 9 Left View 9 Right View 10 Rear View 10 Base View 11 Touchpad 12 Touchpad Basics (with fingerprint reader ... General Information 48 Before You Begin 48 Disassembly Procedure Flowchart 49 Main unit disassembly flow chart 49 LCM module disassembly flow chart 50 Removing the Battery Pack 51 Removing the HDD/Wirless Card/RAM Module/ODD/Express Dummy Card/Card VII
Table of Contents System Specifications 1 Features 1 System Block Diagram 4 Board Layort 5 Your Acer Notebook tour 7 Front View 7 Closed Front View 9 Left View 9 Right View 10 Rear View 10 Base View 11 Touchpad 12 Touchpad Basics (with fingerprint reader ... General Information 48 Before You Begin 48 Disassembly Procedure Flowchart 49 Main unit disassembly flow chart 49 LCM module disassembly flow chart 50 Removing the Battery Pack 51 Removing the HDD/Wirless Card/RAM Module/ODD/Express Dummy Card/Card VII
TravelMate 6293 Service Guide
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...-ROM Drive Check 68 Keyboard or Auxiliary Input Device Check 68 Memory check 69 Power System Check 69 Check the Power Adapter 69 Check the Battery Pack 69 Touchpad Check 70 Fingerprinter Function Check 70 5-in1 Card Reader Check 70 FIR Function Check 70 Power-On Self-Test (POST) Error Message... Message 79 Intermittent Problems 83 Undetermined Problems 83 Top View 85 Jumper and Connector Locations 85 Bottom view 86 FRU (Field Replaceable Unit) List 87 TravelMate 6293 Exploded Diagram 88 TravelMate 6293 FRU List 89 VIII
...-ROM Drive Check 68 Keyboard or Auxiliary Input Device Check 68 Memory check 69 Power System Check 69 Check the Power Adapter 69 Check the Battery Pack 69 Touchpad Check 70 Fingerprinter Function Check 70 5-in1 Card Reader Check 70 FIR Function Check 70 Power-On Self-Test (POST) Error Message... Message 79 Intermittent Problems 83 Undetermined Problems 83 Top View 85 Jumper and Connector Locations 85 Bottom view 86 FRU (Field Replaceable Unit) List 87 TravelMate 6293 Exploded Diagram 88 TravelMate 6293 FRU List 89 VIII
TravelMate 6293 Service Guide
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...ITU V.92 3G Card: Option Privacy control Enhanced Acer DASP (Disk Anti-Shock Protection) Acer Bio-Protection fingerprint solution TravelMate TPM (Trusted Platform Module) solution Kensington lock slot Dimensions ... Non-3G: z 306 (W) x 227 (D) x 27.5/34.9 (H) mm (12.05 x 8.94 x 1.08/1.37 inches) 3G: z 306 (W) x 227 (D) x 27.5/36.9 (H) mm (12.05 x 8.94 x 1.08/1.45 inches) 1.9 kg (4.3 lbs) with 6-cell battery...
...ITU V.92 3G Card: Option Privacy control Enhanced Acer DASP (Disk Anti-Shock Protection) Acer Bio-Protection fingerprint solution TravelMate TPM (Trusted Platform Module) solution Kensington lock slot Dimensions ... Non-3G: z 306 (W) x 227 (D) x 27.5/34.9 (H) mm (12.05 x 8.94 x 1.08/1.37 inches) 3G: z 306 (W) x 227 (D) x 27.5/36.9 (H) mm (12.05 x 8.94 x 1.08/1.45 inches) 1.9 kg (4.3 lbs) with 6-cell battery...
TravelMate 6293 Service Guide
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Name Description 1 CN601 USB Port 2 CN603 Battery CNTR 3 CN604 Docking CNTR 4 CN602 FAN Cable CNTR 5 Jack600 DC In Jack 6 CN600 VGA Port 7 Jack601 RJ45 8 CN608 HDD CNTR 9 CN609 Wirless Card CNTR 10 CN610 RTC Cattery Cable CNTR 11 Jack603 MIC Jack 12 Jack602 Earphone Jack NOTE: There's no clear CMOS jumper available on this model. 6 Chapter 1 Bottom view Bottom view No.
Name Description 1 CN601 USB Port 2 CN603 Battery CNTR 3 CN604 Docking CNTR 4 CN602 FAN Cable CNTR 5 Jack600 DC In Jack 6 CN600 VGA Port 7 Jack601 RJ45 8 CN608 HDD CNTR 9 CN609 Wirless Card CNTR 10 CN610 RTC Cattery Cable CNTR 11 Jack603 MIC Jack 12 Jack602 Earphone Jack NOTE: There's no clear CMOS jumper available on this model. 6 Chapter 1 Bottom view Bottom view No.
TravelMate 6293 Service Guide
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.... Chapter 1 11 Base View No. compartment 8 Ventilation slots and Enable the computer to Acer ezDock II/II+. Icon Item 1 Battery bay Description Houses the computer's battery pack. 2 Battery release latch Releases the battery to remove the battery pack. 3 Battery lock Locks the battery in position. 4 Acer ezDock II/II+ Connects to stay cool, even after cooling fan prolonged use...
.... Chapter 1 11 Base View No. compartment 8 Ventilation slots and Enable the computer to Acer ezDock II/II+. Icon Item 1 Battery bay Description Houses the computer's battery pack. 2 Battery release latch Releases the battery to remove the battery pack. 3 Battery lock Locks the battery in position. 4 Acer ezDock II/II+ Connects to stay cool, even after cooling fan prolonged use...
TravelMate 6293 Service Guide
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... & external keyboard work simultaneously Specification ITE 8512E 88-/89-/92-key Yes Plug USB keyboard to the USB port directly: Yes Battery Item Vendor & Model Name Battery Type Pack capacity Number of battery cell Package configuration Normal voltage Charge voltage Panasonic LI-ION 9 CELL 7200mAh Li-ion 7200 mAh 9 cell 3 cells in series...
... & external keyboard work simultaneously Specification ITE 8512E 88-/89-/92-key Yes Plug USB keyboard to the USB port directly: Yes Battery Item Vendor & Model Name Battery Type Pack capacity Number of battery cell Package configuration Normal voltage Charge voltage Panasonic LI-ION 9 CELL 7200mAh Li-ion 7200 mAh 9 cell 3 cells in series...
TravelMate 6293 Service Guide
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... ROM. NOTE: Please use the Phlash utility. Use the Phlash utility to the bootable diskette. 3. Then boot the system from the bootable diskette. If the battery pack does not contain enough power to run the Phlash utility.
... ROM. NOTE: Please use the Phlash utility. Use the Phlash utility to the bootable diskette. 3. Then boot the system from the bootable diskette. If the battery pack does not contain enough power to run the Phlash utility.
TravelMate 6293 Service Guide
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... Quantity Location 1 6052B0118301--M2x4.5(40Dx08T) 6 Display A&B Cover 2 6052B0127601--M2x4.0(40Dx08T) 7 Hinge / Inverter = 6 / 1 3 6052B0120001--M2x2.5(40Dx05T) 8 Panel / 3G Module / Bluetooth = 4 / 3 / 1 Base screw list No. Remove the battery pack. Turn off the power to the system and all power and signal cables from the system. 3. Unplug the AC adapter and all peripherals. 2. SPEC...
... Quantity Location 1 6052B0118301--M2x4.5(40Dx08T) 6 Display A&B Cover 2 6052B0127601--M2x4.0(40Dx08T) 7 Hinge / Inverter = 6 / 1 3 6052B0120001--M2x2.5(40Dx05T) 8 Panel / 3G Module / Bluetooth = 4 / 3 / 1 Base screw list No. Remove the battery pack. Turn off the power to the system and all power and signal cables from the system. 3. Unplug the AC adapter and all peripherals. 2. SPEC...
TravelMate 6293 Service Guide
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Slide the battery latch then remove the battery. Chapter 3 51 Removing the Battery Pack 1. Release the battery. 2.
Slide the battery latch then remove the battery. Chapter 3 51 Removing the Battery Pack 1. Release the battery. 2.
TravelMate 6293 Service Guide
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...If the voltage is not correct, go to the diagnostic memory in the test items. 4. Repeat the steps 1 and 2, for Current Power Source and Total Battery Power Remaining are correct. 3. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to +20.5V Pin 2: 0V, Ground 1. NOTE: ...of the problem, power on the computer using each of the following list: "Check the Power Adapter" on page 69 "Check the Battery Pack" on page 83. If the voltage is within the range, do the following: From Software: 1. Press F2 in the test items. 3....
...If the voltage is not correct, go to the diagnostic memory in the test items. 4. Repeat the steps 1 and 2, for Current Power Source and Total Battery Power Remaining are correct. 3. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to +20.5V Pin 2: 0V, Ground 1. NOTE: ...of the problem, power on the computer using each of the following list: "Check the Power Adapter" on page 69 "Check the Battery Pack" on page 83. If the voltage is within the range, do the following: From Software: 1. Press F2 in the test items. 3....
TravelMate 6293 Service Guide
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...a short period of the total power remaining when installed in the computer. If the function still fail, replace the mainboard. To check the battery charge operation, use the touchpad, the pointer drifts on again. 2. If the charge indicator still does not light up, replace the DC/DC...cables. 2. From Hardware: 1. Touchpad Check If the touchpad doesn't work , do the following to check is not a hardware problem. Re-install the battery pack. If the function is still less than 50% of time. Power off the computer. 2. If the voltage is not work , check device manager...
...a short period of the total power remaining when installed in the computer. If the function still fail, replace the mainboard. To check the battery charge operation, use the touchpad, the pointer drifts on again. 2. If the charge indicator still does not light up, replace the DC/DC...cables. 2. From Hardware: 1. Touchpad Check If the touchpad doesn't work , do the following to check is not a hardware problem. Re-install the battery pack. If the function is still less than 50% of time. Power off the computer. 2. If the voltage is not work , check device manager...
TravelMate 6293 Service Guide
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...FRU to be shown before "Equipment Configuration Error") Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System disabled. CPU BIOS Update Code Mismatch 2. NOTE: Most of memory installed. Index of Error Messages Error Code...Error Messages Equipment Configuration Error Causes: 1. Others may indicate a problem with a device, such as the way it has been configured. Battery critical LOW In this situation BIOS will be replaced when servicing a computer. NOTE: Perform the FRU replacement or actions in the sequence shown...
...FRU to be shown before "Equipment Configuration Error") Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System disabled. CPU BIOS Update Code Mismatch 2. NOTE: Most of memory installed. Index of Error Messages Error Code...Error Messages Equipment Configuration Error Causes: 1. Others may indicate a problem with a device, such as the way it has been configured. Battery critical LOW In this situation BIOS will be replaced when servicing a computer. NOTE: Perform the FRU replacement or actions in the sequence shown...
TravelMate 6293 Service Guide
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...Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - BIOS ROM System board DIMM System board DIMM System board Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. Run Setup Shadow RAM Failed at offset: nnnn System RAM ...Failed at offset: nnnn Extended RAM Failed at offset: nnnn System battery is defined with the proper diskette type in BIOS Setup Utility. Default configuration used System timer error Real time clock error Previous boot incomplete...
...Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - BIOS ROM System board DIMM System board DIMM System board Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. Run Setup Shadow RAM Failed at offset: nnnn System RAM ...Failed at offset: nnnn Extended RAM Failed at offset: nnnn System battery is defined with the proper diskette type in BIOS Setup Utility. Default configuration used System timer error Real time clock error Previous boot incomplete...
TravelMate 6293 Service Guide
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... board Run "Load Default Settings" in BIOS Setup Utility. RTC battery System board Enter Setup and see if fixed disk and drive A: are properly identified. Error Messages Device Address Conflict Allocation Error for device Failing Bits: ... system not found FRU/Action in Sequence Run "Load Default Settings" in BIOS Setup Utility. Diskette drive Hard disk drive System board Chapter 4 73 RTC battery System board DIMM BIOS ROM System board None BIOS ROM System board Run "Load Default Settings" in BIOS Setup Utility.
... board Run "Load Default Settings" in BIOS Setup Utility. RTC battery System board Enter Setup and see if fixed disk and drive A: are properly identified. Error Messages Device Address Conflict Allocation Error for device Failing Bits: ... system not found FRU/Action in Sequence Run "Load Default Settings" in BIOS Setup Utility. Diskette drive Hard disk drive System board Chapter 4 73 RTC battery System board DIMM BIOS ROM System board None BIOS ROM System board Run "Load Default Settings" in BIOS Setup Utility.
TravelMate 6293 Service Guide
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... board Ensure every connector is connected tightly and correctly Reconnect the DIMM LED board System board Power source (battery pack and power adapter). No beep during POST. FRU/Action in Sequence Power source (battery pack and power adapter). No beep, power-on indicator turns on indicator turns off and LCD is blank...
... board Ensure every connector is connected tightly and correctly Reconnect the DIMM LED board System board Power source (battery pack and power adapter). No beep during POST. FRU/Action in Sequence Power source (battery pack and power adapter). No beep, power-on indicator turns on indicator turns off and LCD is blank...
TravelMate 6293 Service Guide
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...See "Power System Check" on page 69. Action in Sequence Audio driver Speaker System board Speaker System board 80 Chapter 4 Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). See "Power System Check" on page 69. Action in Sequence Power source... and power adapter). Power-Related Symptoms Symptom / Error Power shuts down during operation The system doesn't power-on. Battery can't be charged PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. ...
...See "Power System Check" on page 69. Action in Sequence Audio driver Speaker System board Speaker System board 80 Chapter 4 Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). See "Power System Check" on page 69. Action in Sequence Power source... and power adapter). Power-Related Symptoms Symptom / Error Power shuts down during operation The system doesn't power-on. Battery can't be charged PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. ...
TravelMate 6293 Service Guide
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.... Hard disk connection board Hard disk drive System board See "Save to Disk (S4)" on page 22. Refresh battery (continue use battery until power off, then charge battery). Power Management-Related Symptoms Symptom / Error The system will not enter hibernation The system doesn't enter hibernation mode and...The system doesn't resume from the keyboard) Hard disk drive System board Press Fn+oand see if the computer enters hibernation mode. Battery pack System board Reconnect hard disk/CD-ROM drives. Touchpad Keyboard Hard disk connection board Hard disk drive System board See "Save...
.... Hard disk connection board Hard disk drive System board See "Save to Disk (S4)" on page 22. Refresh battery (continue use battery until power off, then charge battery). Power Management-Related Symptoms Symptom / Error The system will not enter hibernation The system doesn't enter hibernation mode and...The system doesn't resume from the keyboard) Hard disk drive System board Press Fn+oand see if the computer enters hibernation mode. Battery pack System board Reconnect hard disk/CD-ROM drives. Touchpad Keyboard Hard disk connection board Hard disk drive System board See "Save...
TravelMate 6293 Service Guide
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... non-defective FRU). If no more errors. Rerun the test to isolate the failing FRU (do the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. If the problem remains...
... non-defective FRU). If no more errors. Rerun the test to isolate the failing FRU (do the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. If the problem remains...