Acer Aspire V3-571 and V3-571G Notebook Service Guide
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...10 Touchpad Basics 1-11 Keyboard Basics 1-12 System Block Diagram 1-15 Specifications Table 1-16 Chapter 2. Service and Maintenance Introduction 3-3 Recommended Equipment 3-3 Maintenance Flowchart 3-4 Getting Started 3-6 Battery Pack Removal 3-7 Battery Pack Installation 3-8 Dummy Card Removal 3-9 Dummy Card Installation 3-10 Base Door Removal 3-11 Base Door Installation 3-13 ODD Module Removal 3-15 ODD Module Installation 3-18 DIMM Module Removal 3-21 DIMM Module Installation 3-22 i Table of Contents Chapter 1. System Utilities BIOS Setup Utility 2-2 Navigating the Bios...
...10 Touchpad Basics 1-11 Keyboard Basics 1-12 System Block Diagram 1-15 Specifications Table 1-16 Chapter 2. Service and Maintenance Introduction 3-3 Recommended Equipment 3-3 Maintenance Flowchart 3-4 Getting Started 3-6 Battery Pack Removal 3-7 Battery Pack Installation 3-8 Dummy Card Removal 3-9 Dummy Card Installation 3-10 Base Door Removal 3-11 Base Door Installation 3-13 ODD Module Removal 3-15 ODD Module Installation 3-18 DIMM Module Removal 3-21 DIMM Module Installation 3-22 i Table of Contents Chapter 1. System Utilities BIOS Setup Utility 2-2 Navigating the Bios...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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...3-89 CCD Module Removal 3-92 CCD Module Installation 3-93 LCD Panel Removal 3-94 LCD Panel Installation 3-98 LCD Panel Bracket Removal 3-102 LCD Panel Bracket Installation 3-103 WLAN Antenna Removal 3-104 WLAN Antenna Installation 3-106 Microphone Module Removal 3-108 Microphone Module Installation 3-109 Chapter 4. Troubleshooting General Information 4-2 Power On Issues 4-3 No Display Issues 4-4 LCD Picture Failure 4-6 Internal Keyboard Failure 4-7 Touchpad Failure 4-8 Internal Speaker Failure 4-9 Internal Microphone Failure 4-11 USB Failure 4-12 Wireless Function Failure...
...3-89 CCD Module Removal 3-92 CCD Module Installation 3-93 LCD Panel Removal 3-94 LCD Panel Installation 3-98 LCD Panel Bracket Removal 3-102 LCD Panel Bracket Installation 3-103 WLAN Antenna Removal 3-104 WLAN Antenna Installation 3-106 Microphone Module Removal 3-108 Microphone Module Installation 3-109 Chapter 4. Troubleshooting General Information 4-2 Power On Issues 4-3 No Display Issues 4-4 LCD Picture Failure 4-6 Internal Keyboard Failure 4-7 Touchpad Failure 4-8 Internal Speaker Failure 4-9 Internal Microphone Failure 4-11 USB Failure 4-12 Wireless Function Failure...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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... Cover Assembly 6-6 LCD Assembly 6-7 FRU List 6-9 Screw List 6-15 Chapter 7. Online Support Information Introduction 8-2 iii 4-in-1 Card Function Failure 4-15 Unit Thermal Failure 4-16 Cosmetic Failure 4-17 Other Functions Failure 4-18 BIOS Problems 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Chapter 5. Test Compatible Components Microsoft® Windows® 7 Environment Test 7-2 Aspire V3-571 7-2 Chapter 8. Jumper and Connector Locations Mainboard Top View 5-2 Mainboard Bottom View 5-4 USB Board View 5-6 Power Board View 5-7 CMOS Jumper...
... Cover Assembly 6-6 LCD Assembly 6-7 FRU List 6-9 Screw List 6-15 Chapter 7. Online Support Information Introduction 8-2 iii 4-in-1 Card Function Failure 4-15 Unit Thermal Failure 4-16 Cosmetic Failure 4-17 Other Functions Failure 4-18 BIOS Problems 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Chapter 5. Test Compatible Components Microsoft® Windows® 7 Environment Test 7-2 Aspire V3-571 7-2 Chapter 8. Jumper and Connector Locations Mainboard Top View 5-2 Mainboard Bottom View 5-4 USB Board View 5-6 Power Board View 5-7 CMOS Jumper...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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... 2.0/3.0, HDMI 1.4a (supporting standard stereo modes for 720p and 1080p), and PureVideo® HD with support for Built-in Speakers technologies7 • High-definition audio support • Two built-in stereo speakers • MS-Sound compatible • Built-in microphone Camera • 1.3 M high-definition Camera Connectivity WLAN • IEEE 802.11 b/g/n 1-3 Hardware Specifications and Configurations Privacy Control • BIOS user, supervisor, HDD passwords • Kensington lock slot Hard Drive • 2.5" Hard Disk Drive SATA interface support 250...
... 2.0/3.0, HDMI 1.4a (supporting standard stereo modes for 720p and 1080p), and PureVideo® HD with support for Built-in Speakers technologies7 • High-definition audio support • Two built-in stereo speakers • MS-Sound compatible • Built-in microphone Camera • 1.3 M high-definition Camera Connectivity WLAN • IEEE 802.11 b/g/n 1-3 Hardware Specifications and Configurations Privacy Control • BIOS user, supervisor, HDD passwords • Kensington lock slot Hard Drive • 2.5" Hard Disk Drive SATA interface support 250...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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...-In Jack Connects to an AC adapter. 2 Ethernet (RJ-45) Port Connects to a headset. Hardware Specifications and Configurations 1-8 Connects to USB 2.0 / 3.0 (SuperSpeed USB) devices. 6 USB 3.0 Port NOTE: Devices without USB 3.0 certification may not be compatible. 7 Microphone Jack Connects to a microphone. 8 Headset Jack Connects to an Ethernet 10/100/1000-based network. Left View 12 3 4 5 6 78 Figure 1:3. Use for air flow. 3 Air Vents CAUTION: Do not cover the air vents. 4 VGA Port Connects to a VGA cable for external video output. 5 HDMI Port Supports...
...-In Jack Connects to an AC adapter. 2 Ethernet (RJ-45) Port Connects to a headset. Hardware Specifications and Configurations 1-8 Connects to USB 2.0 / 3.0 (SuperSpeed USB) devices. 6 USB 3.0 Port NOTE: Devices without USB 3.0 certification may not be compatible. 7 Microphone Jack Connects to a microphone. 8 Headset Jack Connects to an Ethernet 10/100/1000-based network. Left View 12 3 4 5 6 78 Figure 1:3. Use for air flow. 3 Air Vents CAUTION: Do not cover the air vents. 4 VGA Port Connects to a VGA cable for external video output. 5 HDMI Port Supports...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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... windows. + + Undo minimize all windows. + Shows the help window. + Opens Windows Explorer. + Searches for Windows XP only). 1-13 Hardware Specifications and Configurations Searches for computers (if you are on the toolbar. + Displays the system properties dialog box. + Opens Ease of Access Center (for a file or folder. + + + + + + + Shows the desktop. Locks the computer (if you are connected to a network domain), or switch users (if you are not connected to a network...
... windows. + + Undo minimize all windows. + Shows the help window. + Opens Windows Explorer. + Searches for Windows XP only). 1-13 Hardware Specifications and Configurations Searches for computers (if you are on the toolbar. + Displays the system properties dialog box. + Opens Ease of Access Center (for a file or folder. + + + + + + + Shows the desktop. Locks the computer (if you are connected to a network domain), or switch users (if you are not connected to a network...
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... Key Combination Icon Description + Enables/disables wireless connectivity of your computer. Speaker Toggle + Turns the speaker on and off to save power. Brightness Up + Right key Increases screen brightness. Volume Up + Up key Increases audio volume. Enter D2D recovery during POST Hardware Specifications and Configurations 1-14 Function Communication Switch Table 1:3. Volume Down + Down key Decreases audio volume. Plays the previous media file in the combination. To activate the hotkeys, press and hold the key or the key...
... Key Combination Icon Description + Enables/disables wireless connectivity of your computer. Speaker Toggle + Turns the speaker on and off to save power. Brightness Up + Right key Increases screen brightness. Volume Up + Up key Increases audio volume. Enter D2D recovery during POST Hardware Specifications and Configurations 1-14 Function Communication Switch Table 1:3. Volume Down + Down key Decreases audio volume. Plays the previous media file in the combination. To activate the hotkeys, press and hold the key or the key...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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... menu, users can load default settings by pressing F9. To navigate through the menus options, perform the following: • To choose a menu, use the left and right arrow keys. • To choose an item, use the up and down arrow keys. • To change the boot device without entering BIOS Setup Utility. System Utilities 2-2 System Utilities BIOS Setup Utility The BIOS Setup Utility is subject to enter Setup." Navigation keys for parameters are in the Item Specific Help part of screen...
... menu, users can load default settings by pressing F9. To navigate through the menus options, perform the following: • To choose a menu, use the left and right arrow keys. • To choose an item, use the up and down arrow keys. • To change the boot device without entering BIOS Setup Utility. System Utilities 2-2 System Utilities BIOS Setup Utility The BIOS Setup Utility is subject to enter Setup." Navigation keys for parameters are in the Item Specific Help part of screen...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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... the HDD (hard disk drive) installed on the InsydeH20 BIOS Setup Utility screen. Displays the system BIOS version. Displays the VGA (video graphics array) firmware version. System Utilities BIOS Information F9 Setup Defaults F10 Save and Exit Parameter CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version KBC BIOS Version VGA BIOS Version 2-3 Description Displays the CPU (Central Processing Unit) type. Displays the speed of the computer hardware information. Actual values may differ by model. Displays the KBC BIOS version. Displays the...
... the HDD (hard disk drive) installed on the InsydeH20 BIOS Setup Utility screen. Displays the system BIOS version. Displays the VGA (video graphics array) firmware version. System Utilities BIOS Information F9 Setup Defaults F10 Save and Exit Parameter CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version KBC BIOS Version VGA BIOS Version 2-3 Description Displays the CPU (Central Processing Unit) type. Displays the speed of the computer hardware information. Actual values may differ by model. Displays the KBC BIOS version. Displays the...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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... Date Total Memory Video Memory Graphic Mode Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode Function Key Behavior Description Sets the system time in Windows. 2-5 System Utilities Select the graphic mode: Integrated or Switchable. This feature is only active in 24-hour format. Displays the total memory installed. INCREASE/REDUCE : F6 /F5 . Enable or disable the use the function keys to F12 keys. Select "Special Keys" to set the system time and date, enable or disable boot option, and enable or disable recovery. Sets the...
... Date Total Memory Video Memory Graphic Mode Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode Function Key Behavior Description Sets the system time in Windows. 2-5 System Utilities Select the graphic mode: Integrated or Switchable. This feature is only active in 24-hour format. Displays the total memory installed. INCREASE/REDUCE : F6 /F5 . Enable or disable the use the function keys to F12 keys. Select "Special Keys" to set the system time and date, enable or disable boot option, and enable or disable recovery. Sets the...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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... disable boot option, and enable or disable recovery. InsydeH20 Setup Utility Information Main Advanced Security Power Boot Exit Rev. 3.7 Boot Configuration Peripheral Configuration IDE Configuration Thermal Configuration Video Configuration USB Configuration Chipset Configuration ACPI Table/Features Control PCI Express Configuration Extended ICC DPTF Configuration AOAC Configuration Item Specific Help Configures Boot Settings. F1 Help Esc Exit Select Item Select Menu F5/F6 Change Values Enter Select Sub-Menu Figure 2:3. Select the IDE controller and hard disk drive type installed...
... disable boot option, and enable or disable recovery. InsydeH20 Setup Utility Information Main Advanced Security Power Boot Exit Rev. 3.7 Boot Configuration Peripheral Configuration IDE Configuration Thermal Configuration Video Configuration USB Configuration Chipset Configuration ACPI Table/Features Control PCI Express Configuration Extended ICC DPTF Configuration AOAC Configuration Item Specific Help Configures Boot Settings. F1 Help Esc Exit Select Item Select Menu F5/F6 Change Values Enter Select Sub-Menu Figure 2:3. Select the IDE controller and hard disk drive type installed...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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.... Type the password in the Confirm New Password field. 4. The following to set the supervisor password: 1. Press Enter to highlight the Set Supervisor Password parameter and press Enter. System Utilities 2-8 Setting a Password Perform the following characters may be used in a password. Set Supervisor Password Enter New Password [ ] Confirm New Password [ ] Figure 2:5. Setup Notice Changes have been saved. [Continue] Figure 2:6. After setting the supervisor password, the computer sets the Supervisor Password Is parameter to save changes and exit BIOS Setup Utility...
.... Type the password in the Confirm New Password field. 4. The following to set the supervisor password: 1. Press Enter to highlight the Set Supervisor Password parameter and press Enter. System Utilities 2-8 Setting a Password Perform the following characters may be used in a password. Set Supervisor Password Enter New Password [ ] Confirm New Password [ ] Figure 2:5. Setup Notice Changes have been saved. [Continue] Figure 2:6. After setting the supervisor password, the computer sets the Supervisor Password Is parameter to save changes and exit BIOS Setup Utility...
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... Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Description Save the changes and exit the BIOS utility. F1 Help Esc Exit Select Item Select Menu F5/F6 Change Values Enter Select Sub-Menu Figure 2:13. Load the default values of all setup items. Load the previous values of all setup items. Save all changes to save your changes. Exit The Exit tab allows the user...
... Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Description Save the changes and exit the BIOS utility. F1 Help Esc Exit Select Item Select Menu F5/F6 Change Values Enter Select Sub-Menu Figure 2:13. Load the default values of all setup items. Load the previous values of all setup items. Save all changes to save your changes. Exit The Exit tab allows the user...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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... menu is set to Enabled (refer to highlight a boot device. 4. Boot Manager Screen 3. Use the ↑ and ↓ keys to Main on page 2-5). Perform the following to select the boot device without accessing the BIOS utility. Start the computer. 2. The Boot Manager screen appears. Boot Manager Boot Option Menu 1. Boot Manager The Boot Manager allows users to use the F12 Boot menu: 1. When prompted, press the F12 key during POST. Press Enter to select an option Figure 2:14. ATAPI CDROM : XXXXXX ʅandʆto change option, ENTER...
... menu is set to Enabled (refer to highlight a boot device. 4. Boot Manager Screen 3. Use the ↑ and ↓ keys to Main on page 2-5). Perform the following to select the boot device without accessing the BIOS utility. Start the computer. 2. The Boot Manager screen appears. Boot Manager Boot Option Menu 1. Boot Manager The Boot Manager allows users to use the F12 Boot menu: 1. When prompted, press the F12 key during POST. Press Enter to select an option Figure 2:14. ATAPI CDROM : XXXXXX ʅandʆto change option, ENTER...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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... Display Issues on Issues No Display Issues LCD Picture Failure Internal Keyboard Failure Touchpad Failure Internal Speaker Failure Internal Microphone Failure USB Failure Wireless Function Failure Bluetooth Function Failure 4-in -1 Card Function Failure on page 4-12 Figure 4:9. Unit Thermal Failure on page 4-3 Figure 4:2. Power On Issues on page 4-16 Figure 4:13. Internal Speaker Failure on page 4-13 Figure 4:10. Wireless Function Failure on page 4-9 Figure 4:7. Troubleshooting 4-2 Non-Acer products, prototype cards, or modified options...
... Display Issues on Issues No Display Issues LCD Picture Failure Internal Keyboard Failure Touchpad Failure Internal Speaker Failure Internal Microphone Failure USB Failure Wireless Function Failure Bluetooth Function Failure 4-in -1 Card Function Failure on page 4-12 Figure 4:9. Unit Thermal Failure on page 4-3 Figure 4:2. Power On Issues on page 4-16 Figure 4:13. Internal Speaker Failure on page 4-13 Figure 4:10. Wireless Function Failure on page 4-9 Figure 4:7. Troubleshooting 4-2 Non-Acer products, prototype cards, or modified options...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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... : Start Replace LCD NG panel/cable LCD panel/cable ok OK Replace M/B Can Power on OK RAM module well connected OK RAM module OK OK Lcd cable well connected OK Go to no power, refer to Power On Issues on page 4-6. Hold the power button for specific model procedures. 2. Connect an external monitor to LCD Picture Failure on page 4-3. If the POST or video appears on the external display only, refer to the computer and switch between internal and external by removing the power cable and battery. Make sure...
... : Start Replace LCD NG panel/cable LCD panel/cable ok OK Replace M/B Can Power on OK RAM module well connected OK RAM module OK OK Lcd cable well connected OK Go to no power, refer to Power On Issues on page 4-6. Hold the power button for specific model procedures. 2. Connect an external monitor to LCD Picture Failure on page 4-3. If the POST or video appears on the external display only, refer to the computer and switch between internal and external by removing the power cable and battery. Make sure...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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... settings and control/ mouse wheel zoom feature in the same locations on page 8-2. 4-5 Troubleshooting Remove the drives (refer to the User Manual for instructions on page 3-4). 13. 11. NOTE: Make sure that : • The device is faulty and should be replaced. Refer to Maintenance Flowchart on adjusting the settings. Run the Windows Memory Diagnostic from the operating system DVD and follow the on battery alone as this may reduce display brightness. 2. Reseat the memory modules...
... settings and control/ mouse wheel zoom feature in the same locations on page 8-2. 4-5 Troubleshooting Remove the drives (refer to the User Manual for instructions on page 3-4). 13. 11. NOTE: Make sure that : • The device is faulty and should be replaced. Refer to Maintenance Flowchart on adjusting the settings. Run the Windows Memory Diagnostic from the operating system DVD and follow the on battery alone as this may reduce display brightness. 2. Reseat the memory modules...
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... data cables between devices. 4. Troubleshooting 4-18 Refer to Online Support Information on page 2-22. Random Loss of BIOS information, perform the following : 1. BIOS Problems Forget BIOS Password If the user forgets the BIOS password, discharge CMOS by shorting the JCMOS1 connector. If HDD information is ok. 2. If the issue is more than one year old, replace the CMOS battery. 2. Other Functions Failure If other functions such as the CRT switch, HDMI switch, LAN connection, external microphone, external...
... data cables between devices. 4. Troubleshooting 4-18 Refer to Online Support Information on page 2-22. Random Loss of BIOS information, perform the following : 1. BIOS Problems Forget BIOS Password If the user forgets the BIOS password, discharge CMOS by shorting the JCMOS1 connector. If HDD information is ok. 2. If the issue is more than one year old, replace the CMOS battery. 2. Other Functions Failure If other functions such as the CRT switch, HDMI switch, LAN connection, external microphone, external...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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... nothing to Power On Issues on page 4-3). Perform the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. If an error is found , replace the FRU. 3. Undetermined Problems The diagnostic problems do not identify which adapter or device failed, which installed devices are supported by a variety of the failure is operating correctly. (refer...
... nothing to Power On Issues on page 4-3). Perform the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. If an error is found , replace the FRU. 3. Undetermined Problems The diagnostic problems do not identify which adapter or device failed, which installed devices are supported by a variety of the failure is operating correctly. (refer...
Acer Aspire V3-571 and V3-571G Notebook Service Guide
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...; Service guides for all models • Bios updates • Software utilities • Spare parts lists • TABs (Technical Announcement Bulletin) For these purposes, we offer, accompanied by a list of our technical materials. Acer's Website offers convenient and valuable support resources. and password. Acer Branch Offices and Regional Business Units may access our website. Online Support Information Introduction This section describes online technical support services available to help users repair their Acer...
...; Service guides for all models • Bios updates • Software utilities • Spare parts lists • TABs (Technical Announcement Bulletin) For these purposes, we offer, accompanied by a list of our technical materials. Acer's Website offers convenient and valuable support resources. and password. Acer Branch Offices and Regional Business Units may access our website. Online Support Information Introduction This section describes online technical support services available to help users repair their Acer...
