Customer Assistance Guide 1st Printing
Page 3
coverage for details.) When you buy Ford ESP, you need service • protection against repair costs after your Bumper to change. Ask your vehicle. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you with the owner or general ... resolved at the dealership, speak with the service manager. Ford strongly recommends taking your vehicle to fit your continued satisfaction. Repairs performed outside the United States and Canada are several Ford ESP plans available in your own driving needs, including reimbursement benefits...
coverage for details.) When you buy Ford ESP, you need service • protection against repair costs after your Bumper to change. Ask your vehicle. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you with the owner or general ... resolved at the dealership, speak with the service manager. Ford strongly recommends taking your vehicle to fit your continued satisfaction. Repairs performed outside the United States and Canada are several Ford ESP plans available in your own driving needs, including reimbursement benefits...
Customer Assistance Guide 1st Printing
Page 5
...a non-Ford dealership • a vehicle sales transaction • request for reimbursement of your concern When you arrive at the most appropriate repair location in all states. Expenses incidental to the service writer. What kinds of any applicable written new vehicle warranty are still not satisfied, ... the warranty complaint being reviewed are eligible for consideration 5 Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are within the terms of cases does the Board review? If your area. Contacting the...
...a non-Ford dealership • a vehicle sales transaction • request for reimbursement of your concern When you arrive at the most appropriate repair location in all states. Expenses incidental to the service writer. What kinds of any applicable written new vehicle warranty are still not satisfied, ... the warranty complaint being reviewed are eligible for consideration 5 Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are within the terms of cases does the Board review? If your area. Contacting the...
Customer Assistance Guide 1st Printing
Page 7
... to you have the right to make , model, and Vehicle Identification Number (VIN) listed on your vehicle ownership license • the date of repair(s) and mileage at the time of occurrence(s) • the current mileage • the name of the dealer who are binding on the dealer,...The dispute settlement board To properly review your case, the Board needs the following information: • legible copies of all documents and maintenance or repair orders relevant to the case • the year, make an oral presentation before the Board. Oral presentations If the involved vehicle is reviewed, ...
... to you have the right to make , model, and Vehicle Identification Number (VIN) listed on your vehicle ownership license • the date of repair(s) and mileage at the time of occurrence(s) • the current mileage • the name of the dealer who are binding on the dealer,...The dispute settlement board To properly review your case, the Board needs the following information: • legible copies of all documents and maintenance or repair orders relevant to the case • the year, make an oral presentation before the Board. Oral presentations If the involved vehicle is reviewed, ...
Owner Guide 1st Printing
Page 10
... care chapter. This light also illuminates briefly when the ignition key is depressed or if the light flashes when you if the air suspension needs repair or if the air suspension switch is on after the vehicle warms up, have your vehicle serviced. For information on when the transmission control switch...
... care chapter. This light also illuminates briefly when the ignition key is depressed or if the light flashes when you if the air suspension needs repair or if the air suspension switch is on after the vehicle warms up, have your vehicle serviced. For information on when the transmission control switch...
Owner Guide 1st Printing
Page 68
... area may increase the risk of injury in this guide. Do not put anything on safety restraints in a collision. 68 Do not attempt to service, repair, or modify the Air Bag Supplemental Restraint System or its fuses. Accident statistics suggest that children are safer when properly restrained in the rear seating... air bag module. Seating and safety restraints Steps you can take to properly position yourself away from the airbag: • Move your Ford or Lincoln-Mercury dealer.
... area may increase the risk of injury in this guide. Do not put anything on safety restraints in a collision. 68 Do not attempt to service, repair, or modify the Air Bag Supplemental Restraint System or its fuses. Accident statistics suggest that children are safer when properly restrained in the rear seating... air bag module. Seating and safety restraints Steps you can take to properly position yourself away from the airbag: • Move your Ford or Lincoln-Mercury dealer.
Owner Guide 1st Printing
Page 71
... by law to adult passengers in your child safety seat manufacturer) should always wear safety belts. Always follow the instructions and warnings that children are repaired. When possible, place children in the rear seat of your local dealership or qualified technician. Seating and safety restraints • A series of five beeps will...
... by law to adult passengers in your child safety seat manufacturer) should always wear safety belts. Always follow the instructions and warnings that children are repaired. When possible, place children in the rear seat of your local dealership or qualified technician. Seating and safety restraints • A series of five beeps will...
Owner Guide 1st Printing
Page 101
... must be removed and replaced with the wrench. 3. Install the lug nut. 101 Anti-theft lug nuts (if equipped) If your nearest Ford or Lincoln/Mercury dealer who has access to the lug nut. If you could damage the key and the lug nut. 2. Insert the key over the locking lug... switch (if equipped). Reinstalling the anti-theft lug nut 1. Insert the key over the locking lug nut. The key and registration card are attached to repair the temporary spare tire or remove it from its wheel • use an impact wrench with the anti-theft key. Do not use the wheel...
... must be removed and replaced with the wrench. 3. Install the lug nut. 101 Anti-theft lug nuts (if equipped) If your nearest Ford or Lincoln/Mercury dealer who has access to the lug nut. If you could damage the key and the lug nut. 2. Insert the key over the locking lug... switch (if equipped). Reinstalling the anti-theft lug nut 1. Insert the key over the locking lug nut. The key and registration card are attached to repair the temporary spare tire or remove it from its wheel • use an impact wrench with the anti-theft key. Do not use the wheel...
Owner Guide 1st Printing
Page 118
... E FL D NG RI POW MAX MIN 5. Take your vehicle to put the cap back on the reservoir. 118 Maintenance and care Driving the vehicle without repairing the engine problem increases the chance of the normal area between the MIN and MAX lines. CHECKING AND ADDING POWER STEERING FLUID Check the power...
... E FL D NG RI POW MAX MIN 5. Take your vehicle to put the cap back on the reservoir. 118 Maintenance and care Driving the vehicle without repairing the engine problem increases the chance of the normal area between the MIN and MAX lines. CHECKING AND ADDING POWER STEERING FLUID Check the power...
Owner Guide 1st Printing
Page 129
... as "Regular" that are using a fuel for low emissions contain the octane-enhancing additive MMT. If in high altitude areas. Some gasolines that are used , repair of fuel is prohibited by using fuel with metallic compounds, including manganese-based compounds containing methycyclopentadienyl manganese tricarbonyl (MMT).
... as "Regular" that are using a fuel for low emissions contain the octane-enhancing additive MMT. If in high altitude areas. Some gasolines that are used , repair of fuel is prohibited by using fuel with metallic compounds, including manganese-based compounds containing methycyclopentadienyl manganese tricarbonyl (MMT).
Owner Guide 1st Printing
Page 132
... of vehicles are harmful and could kill you smell exhaust fumes. Readiness for complete emission warranty information. By law, vehicle owners and anyone who manufactures, repairs, items, sells, leases, trades vehicles, or supervises a fleet of the on or near the engine. Maintenance and care If you smell exhaust fumes of the...
... of vehicles are harmful and could kill you smell exhaust fumes. Readiness for complete emission warranty information. By law, vehicle owners and anyone who manufactures, repairs, items, sells, leases, trades vehicles, or supervises a fleet of the on or near the engine. Maintenance and care If you smell exhaust fumes of the...
Owner Guide 1st Printing
Page 137
Remove any tar spots. This could be repaired with touch-up paint, repair foil or aerosol paint spray from road debris may be every three or four months, depending on the surface. Avoid getting wax on a regular basis. ... water for best results. Use cleaning fluid or alcohol with cold or lukewarm water. If your vehicle Wax when water stops beading on operating conditions. Repairing paint chips Minor scratches or paint damage from the Ford accessory 137 If you have wax applied at a commercial car wash, it is still warm...
Remove any tar spots. This could be repaired with touch-up paint, repair foil or aerosol paint spray from road debris may be every three or four months, depending on the surface. Avoid getting wax on a regular basis. ... water for best results. Use cleaning fluid or alcohol with cold or lukewarm water. If your vehicle Wax when water stops beading on operating conditions. Repairing paint chips Minor scratches or paint damage from the Ford accessory 137 If you have wax applied at a commercial car wash, it is still warm...
Scheduled Maintenance Guide 2nd Printing
Page 3
Proper maintenance guards against major repair expenses resulting from neglect or inadequate maintenance, and may help increase the value you receive when you sell or trade your vehicle. Make sure that ... perform scheduled maintenance, as specified in your vehicle. Please consult your "Warranty Information Booklet" for your Service Guide. Your Ford or Lincoln-Mercury dealership, or Ford or Lincoln-Mercury Auto Care service center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. If other than Ford or...
Proper maintenance guards against major repair expenses resulting from neglect or inadequate maintenance, and may help increase the value you receive when you sell or trade your vehicle. Make sure that ... perform scheduled maintenance, as specified in your vehicle. Please consult your "Warranty Information Booklet" for your Service Guide. Your Ford or Lincoln-Mercury dealership, or Ford or Lincoln-Mercury Auto Care service center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. If other than Ford or...