Customer Assistance Guide 1st Printing
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...to any participating Ford Motor Company dealer. GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to the selling dealership because they have a vested interest in various time-and-mileage combinations. Your dealer has factory-... Company dealers. coverage for ESP coverage. There are not eligible for certain manintenance and wear items). Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you are not satisfied with the service manager. In most cases, your dealer for rentals; Each...
...to any participating Ford Motor Company dealer. GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to the selling dealership because they have a vested interest in various time-and-mileage combinations. Your dealer has factory-... Company dealers. coverage for ESP coverage. There are not eligible for certain manintenance and wear items). Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you are not satisfied with the service manager. In most cases, your dealer for rentals; Each...
Warranty Guide 1st Printing
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... have warranty coverage when you travel with your vehicle if: • it was originally sold or released by you may require a tax on all or part of the cost of certain repairs beyond the terms of the vehicle. In some cases, however, you , the owner of the warranty. Where state law...
... have warranty coverage when you travel with your vehicle if: • it was originally sold or released by you may require a tax on all or part of the cost of certain repairs beyond the terms of the vehicle. In some cases, however, you , the owner of the warranty. Where state law...
Warranty Guide 1st Printing
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... or 50,000 miles, whichever occurs first. When making warranty repairs on your vehicle, the dealer will repair, replace or adjust all parts on your New Vehicle Limited Warranty, Corrosion Coverage begins at the Warranty Start Date and lasts for five years, regardless of the miles...cause holes - For damage caused by Ford. During this coverage period, authorized Ford Motor Company dealers will use Ford or Motorcraft parts or remanufactured parts that occurs. The coverage period for three years or 36,000 miles, whichever comes first. where there is no factory-related defect...
... or 50,000 miles, whichever occurs first. When making warranty repairs on your vehicle, the dealer will repair, replace or adjust all parts on your New Vehicle Limited Warranty, Corrosion Coverage begins at the Warranty Start Date and lasts for five years, regardless of the miles...cause holes - For damage caused by Ford. During this coverage period, authorized Ford Motor Company dealers will use Ford or Motorcraft parts or remanufactured parts that occurs. The coverage period for three years or 36,000 miles, whichever comes first. where there is no factory-related defect...
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... years after the vehicle leaves Ford's control • tampering with the vehicle, tampering with the emissions systems or with other parts that affect these components: cylinder block, heads and all internal parts, intake and exhaust manifolds, flywheel, timing gear, harmonic balancer, valve covers, oil pan and pump, water pump, fuel pump and...
... years after the vehicle leaves Ford's control • tampering with the vehicle, tampering with the emissions systems or with other parts that affect these components: cylinder block, heads and all internal parts, intake and exhaust manifolds, flywheel, timing gear, harmonic balancer, valve covers, oil pan and pump, water pump, fuel pump and...
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... does not cover damage caused by Use and/or the Environment Your New Vehicle Limited Warranty does not cover surface rust and deterioration of parts due to normal wear and tear. See the Owner Guide for correct fluid types and levels, and consult the Service Guide for these ...items. Examples from use and/or exposure to the elements. Maintenance/Wear Your New Vehicle Limited Warranty does not cover: (1) parts and labor needed to maintain the vehicle; Damage Caused by failure to maintain the vehicle, improperly maintaining the vehicle, or using the wrong fuel,...
... does not cover damage caused by Use and/or the Environment Your New Vehicle Limited Warranty does not cover surface rust and deterioration of parts due to normal wear and tear. See the Owner Guide for correct fluid types and levels, and consult the Service Guide for these ...items. Examples from use and/or exposure to the elements. Maintenance/Wear Your New Vehicle Limited Warranty does not cover: (1) parts and labor needed to maintain the vehicle; Damage Caused by failure to maintain the vehicle, improperly maintaining the vehicle, or using the wrong fuel,...
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... conversions (page 30). • engine tune-up Other Items and Conditions Not Covered Your New Vehicle Limited Warranty also does not cover: • non-Ford parts of your vehicle that are installed by body builders or manufacturers other than Ford • vehicle's built with titles that specify "dismantled", "fire", "flood", "junk...
... conversions (page 30). • engine tune-up Other Items and Conditions Not Covered Your New Vehicle Limited Warranty also does not cover: • non-Ford parts of your vehicle that are installed by body builders or manufacturers other than Ford • vehicle's built with titles that specify "dismantled", "fire", "flood", "junk...
Warranty Guide 1st Printing
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...800-241-3673 (FORD). ROADSIDE SERVICE (UNITED STATES, PUERTO RICO AND U.S. For daily rental units that must be towed because a covered part has failed during the warranty coverage period because of a vehicle defect in factory-supplied materials or workmanship, Ford Motor Company will cover: •...; towing to the nearest Ford or Mercury dealership • flat tire change • fuel delivery • jump starts • lock-out problems The Roadside Assistance Program is ...
...800-241-3673 (FORD). ROADSIDE SERVICE (UNITED STATES, PUERTO RICO AND U.S. For daily rental units that must be towed because a covered part has failed during the warranty coverage period because of a vehicle defect in factory-supplied materials or workmanship, Ford Motor Company will cover: •...; towing to the nearest Ford or Mercury dealership • flat tire change • fuel delivery • jump starts • lock-out problems The Roadside Assistance Program is ...
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... Warranty • Emissions Performance Warranty Emissions Warranties for Your Vehicle TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN EMISSIONS DEFECTS WARRANTY Certain Emissions Parts* EMISSIONS PERFORMANCE WARRANTY Emissions Related Parts* 3/36,000 3/80,000 2/24,000 * Catalytic converters, electronic emissions control units, and onboard emissions diagnostic device (required 8 years/80,000 mile...
... Warranty • Emissions Performance Warranty Emissions Warranties for Your Vehicle TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN EMISSIONS DEFECTS WARRANTY Certain Emissions Parts* EMISSIONS PERFORMANCE WARRANTY Emissions Related Parts* 3/36,000 3/80,000 2/24,000 * Catalytic converters, electronic emissions control units, and onboard emissions diagnostic device (required 8 years/80,000 mile...
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...and operated your vehicle according to the instructions on page 13. any emissions control device or system if you meet all these emissions parts: • catalytic converter • electronic emissions control unit (PCM) • onboard emissions diagnostic device Emissions Performance Warranty Coverage If ... for Emissions Performance Warranty Coverage for repair, replacement or adjustment of defective emissions-related parts listed under What is free from conforming with no charge for labor, diagnosis or parts - on proper care in a state where the state or local government has an...
...and operated your vehicle according to the instructions on page 13. any emissions control device or system if you meet all these emissions parts: • catalytic converter • electronic emissions control unit (PCM) • onboard emissions diagnostic device Emissions Performance Warranty Coverage If ... for Emissions Performance Warranty Coverage for repair, replacement or adjustment of defective emissions-related parts listed under What is free from conforming with no charge for labor, diagnosis or parts - on proper care in a state where the state or local government has an...
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... or local government test using procedures and standards set by both the Emissions Defect Warranty and the Emissions Performance Warranty. List of Parts covered by emissions warranties • Air/Fuel Feedback Control System and Sensors • Altitude Compensation System • Catalytic Converter ...Engine Control Sensors and Switches • Exhaust Gas Recirculation (EGR) Valve, Spacer, Plate and Associated Parts • Exhaust Heat Control Valve • Exhaust Manifold 13 These parts are subject to a penalty or sanction under local, state or federal law because your vehicle has failed...
... or local government test using procedures and standards set by both the Emissions Defect Warranty and the Emissions Performance Warranty. List of Parts covered by emissions warranties • Air/Fuel Feedback Control System and Sensors • Altitude Compensation System • Catalytic Converter ...Engine Control Sensors and Switches • Exhaust Gas Recirculation (EGR) Valve, Spacer, Plate and Associated Parts • Exhaust Heat Control Valve • Exhaust Manifold 13 These parts are subject to a penalty or sanction under local, state or federal law because your vehicle has failed...
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...by the two emissions warranties are used with components on a certain recommended replacement schedule: These parts remain under warranty until : (a) the 14 Important information about List of Parts, above. Engine Charger • Malfunction Indicator Lamp (MIL) System • PCV System and... Oil Filler Cap • Powertrain Control Module • Pulsed Secondary Air Injection Valve/Secondary Air Injection Pump and Associated Parts • Spark Control Components • Spark Plugs and Ignition Wires • Synchronizer Assembly • Throttle Air Control Bypass Valve ...
...by the two emissions warranties are used with components on a certain recommended replacement schedule: These parts remain under warranty until : (a) the 14 Important information about List of Parts, above. Engine Charger • Malfunction Indicator Lamp (MIL) System • PCV System and... Oil Filler Cap • Powertrain Control Module • Pulsed Secondary Air Injection Valve/Secondary Air Injection Pump and Associated Parts • Spark Control Components • Spark Plugs and Ignition Wires • Synchronizer Assembly • Throttle Air Control Bypass Valve ...
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WHAT IS NOT COVERED? Ford may deny you warranty coverage if your vehicle or a part has failed because of the Federal Defect and Performance Warranties (whichever occurs first). Your Ford or Mercury dealer maintains a complete list of parts covered by the Emissions Defect Warranty, contact your Owner Guide and the Service Guide; first replacement... (b) the time or mileage limits of abuse, neglect, improper maintenance, unapproved modifications or any items included in your dealer. For more details about the specific parts covered by emissions warranties.
WHAT IS NOT COVERED? Ford may deny you warranty coverage if your vehicle or a part has failed because of the Federal Defect and Performance Warranties (whichever occurs first). Your Ford or Mercury dealer maintains a complete list of parts covered by the Emissions Defect Warranty, contact your Owner Guide and the Service Guide; first replacement... (b) the time or mileage limits of abuse, neglect, improper maintenance, unapproved modifications or any items included in your dealer. For more details about the specific parts covered by emissions warranties.
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... 14,000 LBS.*** EMISSIONS PERFORMANCE WARRANTY 3/50,000 7/70,000 5/50,000 3/50,000 For full emissions control, see: * Gross Vehicle Weight Rating ** These specific parts were selected on the basis of vehicle certifies for ¬ Defects Warranties (page 17) ¬ Performance Warranty (page 17) ¬ What Is Covered? (page 19...
... 14,000 LBS.*** EMISSIONS PERFORMANCE WARRANTY 3/50,000 7/70,000 5/50,000 3/50,000 For full emissions control, see: * Gross Vehicle Weight Rating ** These specific parts were selected on the basis of vehicle certifies for ¬ Defects Warranties (page 17) ¬ Performance Warranty (page 17) ¬ What Is Covered? (page 19...
Warranty Guide 1st Printing
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...state adopting both of time listed on pages 17-18, provided there has been no cost to you including diagnosis, parts and labor. ' Manufacturers Warranty Coverage For three years or 50,000 miles (whichever occurs first): 1. If your ... or fuel injection system, the ignition system, catalytic converter and the engine computer. Also included may include such parts as indicated on the Vehicle Emissions Control Information label; 2. EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and... pleased to explain the emission control system warranty on your 1997-model vehicle.
...state adopting both of time listed on pages 17-18, provided there has been no cost to you including diagnosis, parts and labor. ' Manufacturers Warranty Coverage For three years or 50,000 miles (whichever occurs first): 1. If your ... or fuel injection system, the ignition system, catalytic converter and the engine computer. Also included may include such parts as indicated on the Vehicle Emissions Control Information label; 2. EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and... pleased to explain the emission control system warranty on your 1997-model vehicle.
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... DEFECTS WARRANTY. ' Owners Warranty Responsibilities As the vehicle owner, you warranty coverage if the vehicle or a part has failed due to abuse, neglect, improper maintenance or unapproved modifications. The warranty repairs should be repaired or...Avenue El Monte, California 91731 18 If you have any questions regarding your vehicle is defective, the part will be repaired or replaced by Ford. If Gross Vehicle Weight rating is your vehicle to report ... and responsibilities, or if you want to a Ford or Mercury dealer as soon as a problem exists. This is your owner's manual.
... DEFECTS WARRANTY. ' Owners Warranty Responsibilities As the vehicle owner, you warranty coverage if the vehicle or a part has failed due to abuse, neglect, improper maintenance or unapproved modifications. The warranty repairs should be repaired or...Avenue El Monte, California 91731 18 If you have any questions regarding your vehicle is defective, the part will be repaired or replaced by Ford. If Gross Vehicle Weight rating is your vehicle to report ... and responsibilities, or if you want to a Ford or Mercury dealer as soon as a problem exists. This is your owner's manual.
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... WHAT IS COVERED? • This coverage applies to vehicle with a 7/70 coverage - fails or malfunctions, Ford will repair or replace the part for up to seven years or 70,000 miles (Whichever occurs first), under the long-term Defects Warranty. • This coverage applies to vehicle...miles (whichever occurs first), under the Performance Warranty, to ensure that apply to every California 1997-model vehicle, regardless of the GVWR of the vehicle. * Gross Vehicle Weight Rating List of Parts Covered by the Defects Warranties that your vehicle passes the inspection. • This coverage applies...
... WHAT IS COVERED? • This coverage applies to vehicle with a 7/70 coverage - fails or malfunctions, Ford will repair or replace the part for up to seven years or 70,000 miles (Whichever occurs first), under the long-term Defects Warranty. • This coverage applies to vehicle...miles (whichever occurs first), under the Performance Warranty, to ensure that apply to every California 1997-model vehicle, regardless of the GVWR of the vehicle. * Gross Vehicle Weight Rating List of Parts Covered by the Defects Warranties that your vehicle passes the inspection. • This coverage applies...
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... to Catalyst) • Electronic Engine Control Sensors and Switches • Exhaust Gas Recirculation (EGR) Valve, Spacer, Plate and Associated Parts • Exhaust Heat Control Valve • Exhaust Manifold • Fuel Filler Cap and Neck Restrictor • Fuel Injection System (1)...• Fuel Tank (Gasoline Only) • Fuel Tank Pressure Control Valve (2) • Fuel Vapor Storage Canister, Liquid Separator and Associated Parts • Ignition Coil and/or Control Module • Intake Manifold (1) • Intercooler Assembly - Engine Charger • Malfunction Indicator Lamp (...
... to Catalyst) • Electronic Engine Control Sensors and Switches • Exhaust Gas Recirculation (EGR) Valve, Spacer, Plate and Associated Parts • Exhaust Heat Control Valve • Exhaust Manifold • Fuel Filler Cap and Neck Restrictor • Fuel Injection System (1)...• Fuel Tank (Gasoline Only) • Fuel Tank Pressure Control Valve (2) • Fuel Vapor Storage Canister, Liquid Separator and Associated Parts • Ignition Coil and/or Control Module • Intake Manifold (1) • Intercooler Assembly - Engine Charger • Malfunction Indicator Lamp (...
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... more details about List of Parts Also covered by this warranty are covered by the Defects Warranty, contact your Owner Guide and the Service Guide. Coverage for 1997-Model Vehicles Under Long-Term Defects Warranty (Coverage for five years or 100,000 years. (2) Flex Fuel Vehicle only. connectors, gasoline fuel lines and...
... more details about List of Parts Also covered by this warranty are covered by the Defects Warranty, contact your Owner Guide and the Service Guide. Coverage for 1997-Model Vehicles Under Long-Term Defects Warranty (Coverage for five years or 100,000 years. (2) Flex Fuel Vehicle only. connectors, gasoline fuel lines and...
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Ford may deny you warranty coverage if your vehicle or a part failed because of abuse, neglect, improper maintenance, unapproved modifications or any items included in What Is Not Covered?, (page 5). 22 WHAT IS NOT COVERED?
Ford may deny you warranty coverage if your vehicle or a part failed because of abuse, neglect, improper maintenance, unapproved modifications or any items included in What Is Not Covered?, (page 5). 22 WHAT IS NOT COVERED?
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...(a) the 23 The notice will explain the basis for the repair expenses, not to any equivalent part may be made within 30 days also constitutes an emergency, and any Ford or Mercury dealer as soon as possible after you bring your vehicle to your dealer does not have to ... claim. Your dealer will reimburse you to show the dealer the document that says your vehicle needs an emergency repair on emission-related parts and a Ford or Mercury dealer is covered under Federal and California requirements HOW DO I HANDLE EMERGENCY REPAIRS? If there is responsible. HOW DO I GET WARRANTY...
...(a) the 23 The notice will explain the basis for the repair expenses, not to any equivalent part may be made within 30 days also constitutes an emergency, and any Ford or Mercury dealer as soon as possible after you bring your vehicle to your dealer does not have to ... claim. Your dealer will reimburse you to show the dealer the document that says your vehicle needs an emergency repair on emission-related parts and a Ford or Mercury dealer is covered under Federal and California requirements HOW DO I HANDLE EMERGENCY REPAIRS? If there is responsible. HOW DO I GET WARRANTY...