Owner's Manual
Page 7
Please refer to the last page of this manual. You can use it to quickly find something you will find an alphabetical listing of almost every subject in this manual for your Service Station Guide v Table of Contents (cont'd) Customer Assistance Information Section 8 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-10 Service Publications Index Section 9 In the Index you want to read.
Please refer to the last page of this manual. You can use it to quickly find something you will find an alphabetical listing of almost every subject in this manual for your Service Station Guide v Table of Contents (cont'd) Customer Assistance Information Section 8 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-10 Service Publications Index Section 9 In the Index you want to read.
Owner's Manual
Page 41
...if you modify your vehicle so that could keep the air bags from working properly? The phone numbers and addresses for Customer Assistance are in Step Two of the Customer Satisfaction Procedure in the Index. If you have any questions about this manual. Is there anything I add a push bumper... the vehicle that the vehicle's basic structure isn't changed, it keep the air bags from working properly? See "Customer Satisfaction Procedure" in this , you should contact Customer Assistance before you relocate any of the air bag sensors. Yes. As long as the push bumper or bicycle rack...
...if you modify your vehicle so that could keep the air bags from working properly? The phone numbers and addresses for Customer Assistance are in Step Two of the Customer Satisfaction Procedure in the Index. If you have any questions about this manual. Is there anything I add a push bumper... the vehicle that the vehicle's basic structure isn't changed, it keep the air bags from working properly? See "Customer Satisfaction Procedure" in this , you should contact Customer Assistance before you relocate any of the air bag sensors. Yes. As long as the push bumper or bicycle rack...
Owner's Manual
Page 267
... the GVW because your vehicle. After you've loaded your trailer, weigh the trailer and then the tongue, separately, to : General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer Tongue The tongue load (A) of any cargo you 're...
... the GVW because your vehicle. After you've loaded your trailer, weigh the trailer and then the tongue, separately, to : General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer Tongue The tongue load (A) of any cargo you 're...
Owner's Manual
Page 436
... Information Here you will find out how to contact GMC if you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-7 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Roadside Assistance Canadian Roadside Assistance 8-8 8-9 8-10 8-10 8-11 Courtesy Transportation...
... Information Here you will find out how to contact GMC if you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-7 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Roadside Assistance Canadian Roadside Assistance 8-8 8-9 8-10 8-10 8-11 Courtesy Transportation...
Owner's Manual
Page 437
... resolved by your dealer and to your dealer's sales or service departments. Sometimes, however, despite the best intentions of the dealership or the general manager. 8-2 Customer Satisfaction Procedure Your satisfaction and goodwill are important to...
... resolved by your dealer and to your dealer's sales or service departments. Sometimes, however, despite the best intentions of the dealership or the general manager. 8-2 Customer Satisfaction Procedure Your satisfaction and goodwill are important to...
Owner's Manual
Page 438
Please have the following the procedure outlined in order to give the Customer Assistance Representative: When contacting GMC, please remember that your concern will likely be resolved by the dealership without further help, contact the GMC Consumer Relations Manager by calling 1-800-263-3777 (English) or 1-...BBB Auto Line Program to give your concern cannot be resolved at the top left of Canada Customer Communication Centre in Oshawa by calling 1-800-GMC-8782 (1-800-462-8782, Customer Assistance prompt). That is available from the vehicle registration or title, or the plate at ...
Please have the following the procedure outlined in order to give the Customer Assistance Representative: When contacting GMC, please remember that your concern will likely be resolved by the dealership without further help, contact the GMC Consumer Relations Manager by calling 1-800-263-3777 (English) or 1-...BBB Auto Line Program to give your concern cannot be resolved at the top left of Canada Customer Communication Centre in Oshawa by calling 1-800-GMC-8782 (1-800-462-8782, Customer Assistance prompt). That is available from the vehicle registration or title, or the plate at ...
Owner's Manual
Page 439
... Limited Warranty. Eligibility is available in Canada can dial 1-800-263-3830.) Customer Assistance Offices GMC encourages customers to you may be required to resort to filing a court action, use Text Telephones (TTYs), GMC has TTY equipment available at the following address: BBB Auto Line Council of...given in this informal dispute resolution program prior to this program. If a U.S. Although you do not agree with GMC by the Council of Better Business Bureaus to GMC's Customer Assistance Center. The BBB Auto Line Program is free of charge and your case, you . If you may...
... Limited Warranty. Eligibility is available in Canada can dial 1-800-263-3830.) Customer Assistance Offices GMC encourages customers to you may be required to resort to filing a court action, use Text Telephones (TTYs), GMC has TTY equipment available at the following address: BBB Auto Line Council of...given in this informal dispute resolution program prior to this program. If a U.S. Although you do not agree with GMC by the Council of Better Business Bureaus to GMC's Customer Assistance Center. The BBB Auto Line Program is free of charge and your case, you . If you may...
Owner's Manual
Page 440
Virgin Islands) General Motors de Mexico, S. When calling from the date of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (...For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800 Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Customer Assistance Center Paseo de la Reforma # 2740 Col. See your vehicle (hand controls, wheelchair/scooter lifts, etc.). 313-381-0022 (Fax Number) Canada General Motors...
Virgin Islands) General Motors de Mexico, S. When calling from the date of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (...For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800 Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Customer Assistance Center Paseo de la Reforma # 2740 Col. See your vehicle (hand controls, wheelchair/scooter lifts, etc.). 313-381-0022 (Fax Number) Canada General Motors...
Owner's Manual
Page 441
Lock Out: Replacement keys or locksmith service will be covered. Trip Routing: Custom-made, computerized highlighted maps using the most direct or scenic route are discounted through Roadside Assistance by calling 1-800-GMC-8782 (462-8782). Also included is a list of hotels along the route. Allow... Identification Number (VIN). Delivery of the replacement key will be covered at no charge (customer is available through affiliation with over-the-phone roadside repairs, location of the nearest GMC dealer or the following special services: Flat Tire Change: Installation of spare tire will be...
Lock Out: Replacement keys or locksmith service will be covered. Trip Routing: Custom-made, computerized highlighted maps using the most direct or scenic route are discounted through Roadside Assistance by calling 1-800-GMC-8782 (462-8782). Also included is a list of hotels along the route. Allow... Identification Number (VIN). Delivery of the replacement key will be covered at no charge (customer is available through affiliation with over-the-phone roadside repairs, location of the nearest GMC dealer or the following special services: Flat Tire Change: Installation of spare tire will be...
Owner's Manual
Page 442
.../36,000 miles (60 000 km). Please refer to retail and retail lease customers operating 2001 GMC light duty trucks for the following information when your dealer. Original receipts should be pre-arranged by GMC Roadside Assistance. Roadside Assistance is received: D Vehicle Identification Number (VIN) D... Assistance services listed are calling D Location, license plate number and color of vehicle or mileage. GMC reserves the right to all owner/operators of GMC trucks, regardless of your home or rental property. Canadian Roadside Assistance Vehicles purchased in Canada or the...
.../36,000 miles (60 000 km). Please refer to retail and retail lease customers operating 2001 GMC light duty trucks for the following information when your dealer. Original receipts should be pre-arranged by GMC Roadside Assistance. Roadside Assistance is received: D Vehicle Identification Number (VIN) D... Assistance services listed are calling D Location, license plate number and color of vehicle or mileage. GMC reserves the right to all owner/operators of GMC trucks, regardless of your home or rental property. Canadian Roadside Assistance Vehicles purchased in Canada or the...
Owner's Manual
Page 443
...following: Shuttle Service Participating dealers can offer you one way shuttle ride to a destination up to retail purchase/lease customers in conjunction with minimal interruption of your vehicle requires warranty service, you wait. Claim amounts should contact your service ...GMC helps minimize your dealership, let them know this, and ask for reasonable fuel expenses up to -Bumper coverage provided by the New Vehicle Limited Warranty. If it can help minimize your vehicle requires overnight warranty repairs, reimbursement up to offer Courtesy Transportation, a customer...
...following: Shuttle Service Participating dealers can offer you one way shuttle ride to a destination up to retail purchase/lease customers in conjunction with minimal interruption of your vehicle requires warranty service, you wait. Claim amounts should contact your service ...GMC helps minimize your dealership, let them know this, and ask for reasonable fuel expenses up to -Bumper coverage provided by the New Vehicle Limited Warranty. If it can help minimize your vehicle requires overnight warranty repairs, reimbursement up to offer Courtesy Transportation, a customer...
Owner's Manual
Page 446
REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you'll notify us at 1-800-GMC-8782 (1-800-462-8782), or write: Pontiac-GMC Customer Assistance Center P.O. Please call us . Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 8-11 Box 33172 Detroit, MI 48232-5172 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French).
REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you'll notify us at 1-800-GMC-8782 (1-800-462-8782), or write: Pontiac-GMC Customer Assistance Center P.O. Please call us . Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 8-11 Box 33172 Detroit, MI 48232-5172 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French).
Owner's Manual
Page 448
Please allow adequate time for quotation. (CUSTOMER'S NAME) (ATTENTION) (STREET ADDRESS-NO P.O. VEHICLE MODEL NAME YEAR 2001 2001 2001 2001 QTY. please write to make checks payable in U.S. funds. funds. 8-13 BOX NUMBERS) (CITY) DAYTIME TELEPHONE NO. (STATE) (ZIP CODE) ( ) P A Y M...form to Helm, Inc. (USA funds only - do not send cash.) TOTAL MATERIAL Michigan Purchasers add 6% sales tax U.S. AREA CODE GM-GMC-ORD99 *(Prices are quoted in U.S. Material cannot be sent. Box 07130 S Detroit, MI 48207 For purchases outside U.S.A. Order Processing $6.00 MasterCard...
Please allow adequate time for quotation. (CUSTOMER'S NAME) (ATTENTION) (STREET ADDRESS-NO P.O. VEHICLE MODEL NAME YEAR 2001 2001 2001 2001 QTY. please write to make checks payable in U.S. funds. funds. 8-13 BOX NUMBERS) (CITY) DAYTIME TELEPHONE NO. (STATE) (ZIP CODE) ( ) P A Y M...form to Helm, Inc. (USA funds only - do not send cash.) TOTAL MATERIAL Michigan Purchasers add 6% sales tax U.S. AREA CODE GM-GMC-ORD99 *(Prices are quoted in U.S. Material cannot be sent. Box 07130 S Detroit, MI 48207 For purchases outside U.S.A. Order Processing $6.00 MasterCard...