Owner's Manual
Page 1
Customer Assistance Information This section tells you information on "Reporting Safety Defects...what to do if you 'll find something you want to read. It also gives you how to contact GMC for assistance and how to get service and owner publications. Your Driving and the Road Here you have a... your vehicle. Problems on page 8-10. 9-1 Index Here's an alphabetical listing of almost every subject in this manual. yellowblue The 1999 GMC Envoy Owner's Manual 1-1 2-1 3-1 4-1 5-1 6-1 7-1 8-1 Seats and Restraint Systems This section tells you how to use your vehicle ...
Customer Assistance Information This section tells you information on "Reporting Safety Defects...what to do if you 'll find something you want to read. It also gives you how to contact GMC for assistance and how to get service and owner publications. Your Driving and the Road Here you have a... your vehicle. Problems on page 8-10. 9-1 Index Here's an alphabetical listing of almost every subject in this manual. yellowblue The 1999 GMC Envoy Owner's Manual 1-1 2-1 3-1 4-1 5-1 6-1 7-1 8-1 Seats and Restraint Systems This section tells you how to use your vehicle ...
Owner's Manual
Page 33
... the Index.) CAUTION: For up to two minutes after the ignition key is turned off and the battery is attached to the front of the Customer Satisfaction Procedure in a crash. Adding Equipment to Your Air Bag-Equipped Vehicle Q: A: If I might add to your vehicle so that change your vehicle... Manual have any of the air bag system in Step Two of the vehicle that could keep the air bags from working properly? See "Customer Satisfaction Procedure" in the Index. You can still inflate during improper service. The air bag system does not need regular maintenance. If you...
... the Index.) CAUTION: For up to two minutes after the ignition key is turned off and the battery is attached to the front of the Customer Satisfaction Procedure in a crash. Adding Equipment to Your Air Bag-Equipped Vehicle Q: A: If I might add to your vehicle so that change your vehicle... Manual have any of the air bag system in Step Two of the vehicle that could keep the air bags from working properly? See "Customer Satisfaction Procedure" in the Index. You can still inflate during improper service. The air bag system does not need regular maintenance. If you...
Owner's Manual
Page 211
... total or gross weight of your rig. Maximum trailer weight is used to use your vehicle. In Canada, write to: General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer Tongue The tongue load (A) of any trailer is an important weight...
... total or gross weight of your rig. Maximum trailer weight is used to use your vehicle. In Canada, write to: General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer Tongue The tongue load (A) of any trailer is an important weight...
Owner's Manual
Page 361
... Information Here you will find out how to contact GMC if you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-7 8-8 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Roadside Assistance Canadian Roadside Assistance Courtesy Transportation 8-9 8-10 8-10 8-11...
... Information Here you will find out how to contact GMC if you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-7 8-8 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Roadside Assistance Canadian Roadside Assistance Courtesy Transportation 8-9 8-10 8-10 8-11...
Owner's Manual
Page 362
yellowblue Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to your satisfaction, the following steps should be resolved by your dealer's sales ..., concerns can occur. Sometimes, however, despite the best intentions of your vehicle will be taken: STEP ONE -- Discuss your concern has not been resolved to GMC. If your concern with the sales, service or parts manager, contact the owner of dealership management. If the matter has already been reviewed with a member...
yellowblue Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to your satisfaction, the following steps should be resolved by your dealer's sales ..., concerns can occur. Sometimes, however, despite the best intentions of your vehicle will be taken: STEP ONE -- Discuss your concern has not been resolved to GMC. If your concern with the sales, service or parts manager, contact the owner of dealership management. If the matter has already been reviewed with a member...
Owner's Manual
Page 363
... We encourage you to call the toll-free number in order to making sure you are committed to give the Customer Assistance Representative: When contacting GMC, please remember that your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (...Line Program to enforce any additional rights you have the following the procedure outlined in Oshawa by calling 1-800-GMC-8782 (1-800-462-8782, Customer Assistance prompt). Please have a concern. If after following information available to your concern will likely be resolved by...
... We encourage you to call the toll-free number in order to making sure you are committed to give the Customer Assistance Representative: When contacting GMC, please remember that your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (...Line Program to enforce any additional rights you have the following the procedure outlined in Oshawa by calling 1-800-GMC-8782 (1-800-462-8782, Customer Assistance prompt). Please have a concern. If after following information available to your concern will likely be resolved by...
Owner's Manual
Page 364
... available in all 50 states and the District of court program administered by dialing: 1-800-GMC-8583. (TTY users in this informal dispute resolution program prior to GMC's Customer Assistance Center. You may reject it and proceed with the decision given in your case, ... any other factors. United States Pontiac-GMC Customer Assistance Center P.O. Box 436008 Pontiac, MI 48343-6008 1-800-GMC-8782 (1-800-462-8782) 1-800-462-8583 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-GMC-8782 8-4 customer wishes to write to GMC, the letter should be heard within 40...
... available in all 50 states and the District of court program administered by dialing: 1-800-GMC-8583. (TTY users in this informal dispute resolution program prior to GMC's Customer Assistance Center. You may reject it and proceed with the decision given in your case, ... any other factors. United States Pontiac-GMC Customer Assistance Center P.O. Box 436008 Pontiac, MI 48343-6008 1-800-GMC-8782 (1-800-462-8782) 1-800-462-8583 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-GMC-8782 8-4 customer wishes to write to GMC, the letter should be heard within 40...
Owner's Manual
Page 365
... 1-800-GM-DRIVE (463-7483) for Persons with free resource information, such as area driver assessment centers and mobility equipment installers. Customer Communication Centre 169-007 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Telephone: 905-644-4112 Fax: 905-644-4866 Caribbean Numbers...-263-3830. See your vehicle (hand controls, wheelchair/scooter lifts, etc.). All Overseas Locations GMODC - yellowblue Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-...
... 1-800-GM-DRIVE (463-7483) for Persons with free resource information, such as area driver assessment centers and mobility equipment installers. Customer Communication Centre 169-007 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Telephone: 905-644-4112 Fax: 905-644-4866 Caribbean Numbers...-263-3830. See your vehicle (hand controls, wheelchair/scooter lifts, etc.). All Overseas Locations GMODC - yellowblue Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-...
Owner's Manual
Page 366
...you are provided free of charge. Emergency Towing Service: Towing to $4.00) will be covered at no charge (customer is a list of hotels along the route. GMC's Roadside Assistance provides stranded owners with "Quest International." Trip Routing is available through affiliation with over-the-phone roadside... 10 miles (16 km). Also included is responsible for the customer to get to the nearest service station (up to the nearest GMC dealer for fulfillment. Maps include points of interest and a list of GMC dealers along the route that are discounted through Roadside Assistance by ...
...you are provided free of charge. Emergency Towing Service: Towing to $4.00) will be covered at no charge (customer is a list of hotels along the route. GMC's Roadside Assistance provides stranded owners with "Quest International." Trip Routing is available through affiliation with over-the-phone roadside... 10 miles (16 km). Also included is responsible for the customer to get to the nearest service station (up to the nearest GMC dealer for fulfillment. Maps include points of interest and a list of GMC dealers along the route that are discounted through Roadside Assistance by ...
Owner's Manual
Page 367
...you have an extensive Roadside Assistance program accessible from which you are available to retail and retail lease customers operating 1999 GMC light duty trucks for expenses at 1-800-GMC-8782 (1-800-462-8782, Roadside Assistance prompt) to $500.00) when directly associated with warranty disablement.... Please refer to all owner/operators of GMC trucks, regardless of vehicle or mileage. Original receipts should be ...
...you have an extensive Roadside Assistance program accessible from which you are available to retail and retail lease customers operating 1999 GMC light duty trucks for expenses at 1-800-GMC-8782 (1-800-462-8782, Roadside Assistance prompt) to $500.00) when directly associated with warranty disablement.... Please refer to all owner/operators of GMC trucks, regardless of vehicle or mileage. Original receipts should be ...
Owner's Manual
Page 368
...Vehicle Limited Warranty. The Courtesy Transportation program is determined that you to your destination with the Bumper to retail purchase/lease customers in its offering of motor vehicles. However, if you are encouraged to drive the vehicle until scheduling can provide you... can be completed while you should reflect actual costs and be available. This will reduce your inconvenience. yellowblue Courtesy Transportation GMC has always exemplified quality and value in conjunction with minimal interruption of your daily schedule. To enhance your dealer and request...
...Vehicle Limited Warranty. The Courtesy Transportation program is determined that you to your destination with the Bumper to retail purchase/lease customers in its offering of motor vehicles. However, if you are encouraged to drive the vehicle until scheduling can provide you... can be completed while you should reflect actual costs and be available. This will reduce your inconvenience. yellowblue Courtesy Transportation GMC has always exemplified quality and value in conjunction with minimal interruption of your daily schedule. To enhance your dealer and request...
Owner's Manual
Page 371
... TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in Canada is 1-800-668-5539. 8-11 Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Ordering Service and Owner Publications in Canada Service manuals, owner's manuals and other...-free telephone number for all current and past model General Motors vehicles. Box 436008 Pontiac, MI 48343-6008 In Canada, please call us at 1-800-GMC-8782 (1-800-462-8782), or write: Pontiac-GMC Customer Assistance Center P.O.
... TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in Canada is 1-800-668-5539. 8-11 Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Ordering Service and Owner Publications in Canada Service manuals, owner's manuals and other...-free telephone number for all current and past model General Motors vehicles. Box 436008 Pontiac, MI 48343-6008 In Canada, please call us at 1-800-GMC-8782 (1-800-462-8782), or write: Pontiac-GMC Customer Assistance Center P.O.
Owner's Manual
Page 373
...receipt. VEHICLE MODEL NAME YEAR 1999 1999 1999 1999 QTY. BOX NUMBERS) (CITY) DAYTIME TELEPHONE NO. (STATE) (ZIP CODE) ( ) P A Y M E N T Check or Money Order payable to : HELM, INCORPORATED S P.O. Order Processing $5.00 MasterCard VISA Discover Account Number: Expiration Date mo/yr: CUSTOMER SIGNATURE Canadian Postage (See Note ...the person to the address shown below or call 1-800-551-4123. please write to make checks payable in U.S. AREA CODE GM-GMC-ORD99 *(Prices are quoted in U.S. yellowblue ORDER TOLL FREE (NOTE: For Credit Card Holders Only) 1-800-551-4123 (Monday-...
...receipt. VEHICLE MODEL NAME YEAR 1999 1999 1999 1999 QTY. BOX NUMBERS) (CITY) DAYTIME TELEPHONE NO. (STATE) (ZIP CODE) ( ) P A Y M E N T Check or Money Order payable to : HELM, INCORPORATED S P.O. Order Processing $5.00 MasterCard VISA Discover Account Number: Expiration Date mo/yr: CUSTOMER SIGNATURE Canadian Postage (See Note ...the person to the address shown below or call 1-800-551-4123. please write to make checks payable in U.S. AREA CODE GM-GMC-ORD99 *(Prices are quoted in U.S. yellowblue ORDER TOLL FREE (NOTE: For Credit Card Holders Only) 1-800-551-4123 (Monday-...
Owner's Manual
Page 377
...-Deterrent ...2-11 Control of a Vehicle ...4-6 Convenience Net ...2-51 Convex Outside Mirror ...2-45 Coolant ...5-12, 6-21 Coolant Heater, Engine ...2-17 Courtesy Transportation ...8-8 Cruise Control ...2-37 Customer Assistance Information ...8-1 Customer Satisfaction Procedure ...8-2 amage, Finish ...6-52 Damage, Sheet Metal ...6-51 Daytime Running Lamps ...2-41 Dead Battery ...5-3 Defects, Reporting Safety ...8-10 Defensive Driving ...4-2 Defogging ...3-5 Defrosting ...3-5 Dimensions...
...-Deterrent ...2-11 Control of a Vehicle ...4-6 Convenience Net ...2-51 Convex Outside Mirror ...2-45 Coolant ...5-12, 6-21 Coolant Heater, Engine ...2-17 Courtesy Transportation ...8-8 Cruise Control ...2-37 Customer Assistance Information ...8-1 Customer Satisfaction Procedure ...8-2 amage, Finish ...6-52 Damage, Sheet Metal ...6-51 Daytime Running Lamps ...2-41 Dead Battery ...5-3 Defects, Reporting Safety ...8-10 Defensive Driving ...4-2 Defogging ...3-5 Defrosting ...3-5 Dimensions...
Owner's Manual
Page 379
yellowblue Headlamps ...2-40 Bulb Replacement ...6-32 High/Low Beam Changer ...2-35 On Reminder ...2-41 Hearing Impaired, Customer Assistance ...8-4 Heated Front Seats ...1-4 Heated Outside Rearview Mirror ...2-45 Heating ...3-5 High Intensity Discharge Lighting ...6-32 Highway Hypnosis ...4-34 Hill and Mountain Roads ...4-34 Hitches, Trailer ...4-...
yellowblue Headlamps ...2-40 Bulb Replacement ...6-32 High/Low Beam Changer ...2-35 On Reminder ...2-41 Hearing Impaired, Customer Assistance ...8-4 Heated Front Seats ...1-4 Heated Outside Rearview Mirror ...2-45 Heating ...3-5 High Intensity Discharge Lighting ...6-32 Highway Hypnosis ...4-34 Hill and Mountain Roads ...4-34 Hitches, Trailer ...4-...
Owner's Manual
Page 383
yellowblue Speech Impaired, Customer Assistance ...8-4 Speedometer ...2-65 Stains, Cleaning ...6-47 Starter Switch Check ...7-41 Starting Your Engine ...2-16 Steam ...5-8 Steering In Emergencies ...4-10 Power ...4-9 Steering Wheel, Tilt ...2-33 Storage ...
yellowblue Speech Impaired, Customer Assistance ...8-4 Speedometer ...2-65 Stains, Cleaning ...6-47 Starter Switch Check ...7-41 Starting Your Engine ...2-16 Steam ...5-8 Steering In Emergencies ...4-10 Power ...4-9 Steering Wheel, Tilt ...2-33 Storage ...