Diesel Maintenance Tips Customer Letter 1st Printing
Page 1
... cabin heating, the 120 volt engine block heater should be covered by the Ford New Vehicle Limited Warranty or any applicable Extended Service Plan (ESP/ESC) contract coverage. Use the Right Filters Ford Motor Company can be added to avoid running out. If the DEF is ... size of Motorcraft® Anti-Gel & Performance Improver PM-23-A (U.S.) / PM-23-B (Canada) to your Fuel Injection System ¾ Diesel fuel quality is required for reliable engine operation. Signing below -10F (-23C). ¾ Performance Modifications May Impact Your Powertrain Performance modifications may or...
... cabin heating, the 120 volt engine block heater should be covered by the Ford New Vehicle Limited Warranty or any applicable Extended Service Plan (ESP/ESC) contract coverage. Use the Right Filters Ford Motor Company can be added to avoid running out. If the DEF is ... size of Motorcraft® Anti-Gel & Performance Improver PM-23-A (U.S.) / PM-23-B (Canada) to your Fuel Injection System ¾ Diesel fuel quality is required for reliable engine operation. Signing below -10F (-23C). ¾ Performance Modifications May Impact Your Powertrain Performance modifications may or...
Roadside Assistance Card 1st Printing
Page 2
...call 1-800-241-3673. 989632_10c_Ford_RoadsideAsst_061011.indd 2 6/10/11 11:51 AM AW7J 19328 AC Ford Motor Company reserves the right to modify or discontinue Roadside Assistance at any time. Ford Motor Company reserves the right to modify or discontinue Roadside Assistance at any time. For ...and WY where services are provided by and/or through Cross Country Motor Club of diesel fuel). KEY CODE # VIN# • Free Roadside Assistance is provided throughout the bumper-to-bumper limited warranty period • Towing and emergency services are provided by and/or through, Cross ...
...call 1-800-241-3673. 989632_10c_Ford_RoadsideAsst_061011.indd 2 6/10/11 11:51 AM AW7J 19328 AC Ford Motor Company reserves the right to modify or discontinue Roadside Assistance at any time. Ford Motor Company reserves the right to modify or discontinue Roadside Assistance at any time. For ...and WY where services are provided by and/or through Cross Country Motor Club of diesel fuel). KEY CODE # VIN# • Free Roadside Assistance is provided throughout the bumper-to-bumper limited warranty period • Towing and emergency services are provided by and/or through, Cross ...
Warranty Guide 5th Printing
Page 16
...or factory workmanship. For damage caused by airborne material (environmental fallout) where there is no factory-related defect involved and therefore no warranty − our policy is to provide free repair of miles driven. Front-Wheel Drive: axle shafts, bearings (front and rear), ... driver unit, injectors, injection pressure sensor, fuel rail pressure sensor, 11 The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during the PowerStroke Diesel Engine Coverage Period, which lasts for five years or 100,000 miles, whichever occurs ...
...or factory workmanship. For damage caused by airborne material (environmental fallout) where there is no factory-related defect involved and therefore no warranty − our policy is to provide free repair of miles driven. Front-Wheel Drive: axle shafts, bearings (front and rear), ... driver unit, injectors, injection pressure sensor, fuel rail pressure sensor, 11 The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during the PowerStroke Diesel Engine Coverage Period, which lasts for five years or 100,000 miles, whichever occurs ...
Warranty Guide 5th Printing
Page 21
... cover towing to the nearest Ford Motor Company dealership. diesel) • Jump starts • Lock-out assistance (replacement key cost is customer responsibility) • Winching (vehicle must have useable spare) • Fuel delivery ... or county-maintained road) The Roadside Assistance Program is separate from the New Vehicle Limited Warranty. If the reason for the vehicle disablement is covered by another Ford warranty, Ford will provide a refund for the tow charge under the other warranty, through the dealership. 4. For emergency roadside assistance, call 1-800-241-3673, 24 ...
... cover towing to the nearest Ford Motor Company dealership. diesel) • Jump starts • Lock-out assistance (replacement key cost is customer responsibility) • Winching (vehicle must have useable spare) • Fuel delivery ... or county-maintained road) The Roadside Assistance Program is separate from the New Vehicle Limited Warranty. If the reason for the vehicle disablement is covered by another Ford warranty, Ford will provide a refund for the tow charge under the other warranty, through the dealership. 4. For emergency roadside assistance, call 1-800-241-3673, 24 ...
Warranty Guide 5th Printing
Page 25
... COVERED? For your vehicle if these parts contain an emissions-related defect, they are covered by both the Emissions Defect Warranty and the Emissions Performance Warranty. • Air Flow Sensor • Fuel Injection System • Air/Fuel Feedback Control • Fuel Injector Supply... Manifold System and Sensors • Fuel Tank (non-diesel only) • Air Induction System • Fuel Tank Pressure Control • Catalytic Converters...
... COVERED? For your vehicle if these parts contain an emissions-related defect, they are covered by both the Emissions Defect Warranty and the Emissions Performance Warranty. • Air Flow Sensor • Fuel Injection System • Air/Fuel Feedback Control • Fuel Injector Supply... Manifold System and Sensors • Fuel Tank (non-diesel only) • Air Induction System • Fuel Tank Pressure Control • Catalytic Converters...
Warranty Guide 5th Printing
Page 26
...-15. Important Information About List of Parts Also covered by the two emissions warranties are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, non-diesel fuel lines, sensors, and wiring harnesses that are used with components on a..., above. or (b) the time or mileage limits of parts covered by emissions warranties. Ford Motor Company may deny you may contact: Manager, Certification and Compliance Division (6405J) Warranty Claims Environmental Protection Agency Ariel Rios building 1200 Pennsylvania Avenue, N.W. Concerning parts that...
...-15. Important Information About List of Parts Also covered by the two emissions warranties are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, non-diesel fuel lines, sensors, and wiring harnesses that are used with components on a..., above. or (b) the time or mileage limits of parts covered by emissions warranties. Ford Motor Company may deny you may contact: Manager, Certification and Compliance Division (6405J) Warranty Claims Environmental Protection Agency Ariel Rios building 1200 Pennsylvania Avenue, N.W. Concerning parts that...
Warranty Guide 5th Printing
Page 28
..., Oregon, Pennsylvania, Rhode Island, Vermont and Washington (NOTE: New York adopted California emissions standards, but not the California Emissions Warranty; Arizona, California, Connecticut, Maine, Maryland, Massachusetts, Oregon, Rhode Island, and Vermont. - Light Heavy-Duty Diesel Engine Vehicles (over 8,500 pounds GVWR up to 19,500 pounds GVWR) - California, Maine, and Pennsylvania. For full...
..., Oregon, Pennsylvania, Rhode Island, Vermont and Washington (NOTE: New York adopted California emissions standards, but not the California Emissions Warranty; Arizona, California, Connecticut, Maine, Maryland, Massachusetts, Oregon, Rhode Island, and Vermont. - Light Heavy-Duty Diesel Engine Vehicles (over 8,500 pounds GVWR up to 19,500 pounds GVWR) - California, Maine, and Pennsylvania. For full...
Warranty Guide 5th Printing
Page 29
...emissions-related part listed on page 27 with coverage for 7 years or 70,000 miles is your 2012-model vehicle. Your emission control system may be made by Ford. Manufacturer's Warranty Coverage For Vehicles Eligible for the periods of your long-term emission control system DEFECTS... years or 100,000 miles (diesel powered engines and vehicles) (whichever first occurs): If an emissions-related part on your vehicle is your short-term emission control system DEFECTS WARRANTY. This is 14,000 lbs. Where a warrantable condition exists, Ford Motor Company will be designed, built...
...emissions-related part listed on page 27 with coverage for 7 years or 70,000 miles is your 2012-model vehicle. Your emission control system may be made by Ford. Manufacturer's Warranty Coverage For Vehicles Eligible for the periods of your long-term emission control system DEFECTS... years or 100,000 miles (diesel powered engines and vehicles) (whichever first occurs): If an emissions-related part on your vehicle is your short-term emission control system DEFECTS WARRANTY. This is 14,000 lbs. Where a warrantable condition exists, Ford Motor Company will be designed, built...
Warranty Guide 5th Printing
Page 31
...only 26 If the parts on the following list contains a defect that affects emissions, they are covered by the Defects Warranties. • Air Flow Sensor • Fuel Injection System • Air/Fuel Feedback Control System and Sensors •... Catalytic Converters (including Selective Catalytic Reduction and Diesel Oxidation Catalysts) • Cold Start Enrichment System (diesel only) • Controls for Deceleration (diesel only) • Diesel Exhaust Fluid System • Diesel Particulate Filter • Electronic Ignition System (diesel only) • Electronic Engine Control Sensors ...
...only 26 If the parts on the following list contains a defect that affects emissions, they are covered by the Defects Warranties. • Air Flow Sensor • Fuel Injection System • Air/Fuel Feedback Control System and Sensors •... Catalytic Converters (including Selective Catalytic Reduction and Diesel Oxidation Catalysts) • Cold Start Enrichment System (diesel only) • Controls for Deceleration (diesel only) • Diesel Exhaust Fluid System • Diesel Particulate Filter • Electronic Ignition System (diesel only) • Electronic Engine Control Sensors ...
Warranty Guide 5th Printing
Page 32
...2012 MODEL VEHICLES (GVWR OF 14,000 LBS. OR LESS)؆ UNDER CALIFORNIA LONG TERM DEFECTS WARRANTY...X X X X X X X X X X X X X X X X X X X X X X X X(3) X X X X X X X X X X X X X X X X X X X X X(3) X X X X X X X X X X X X X X X X X X X X X X X(3) X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X Catalytic Converter Diesel Particulate Filter Diesel Exhaust Fluid Sender/Kit Diesel Exhaust Fluid Reservoir/Kit Diesel Exhaust Fluid Tank/Kit Diesel Exhaust Fluid Pressure Line Catalyst Inlet Pipe...
...2012 MODEL VEHICLES (GVWR OF 14,000 LBS. OR LESS)؆ UNDER CALIFORNIA LONG TERM DEFECTS WARRANTY...X X X X X X X X X X X X X X X X X X X X X X X X(3) X X X X X X X X X X X X X X X X X X X X X(3) X X X X X X X X X X X X X X X X X X X X X X X(3) X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X Catalytic Converter Diesel Particulate Filter Diesel Exhaust Fluid Sender/Kit Diesel Exhaust Fluid Reservoir/Kit Diesel Exhaust Fluid Tank/Kit Diesel Exhaust Fluid Pressure Line Catalyst Inlet Pipe...
Warranty Guide 5th Printing
Page 34
...not reveal a defect, the Defects Warranty does not apply. Ford Motor Company may be replaced on the list of covered parts. Your Ford Motor Company dealer maintains a complete list of parts above. Also covered by the Defects Warranty, contact your dealer. For more details..., brackets, tubes, gaskets, seals, belts, connectors, non diesel fuel lines, and wiring harnesses that affects emissions or has failed because of abuse, neglect, improper maintenance, unapproved modifications, or any case, the warranty with components on a certain maintenance schedule: these parts through the...
...not reveal a defect, the Defects Warranty does not apply. Ford Motor Company may be replaced on the list of covered parts. Your Ford Motor Company dealer maintains a complete list of parts above. Also covered by the Defects Warranty, contact your dealer. For more details..., brackets, tubes, gaskets, seals, belts, connectors, non diesel fuel lines, and wiring harnesses that affects emissions or has failed because of abuse, neglect, improper maintenance, unapproved modifications, or any case, the warranty with components on a certain maintenance schedule: these parts through the...
Diesel Supplement 3rd Printing
Page 2
... best service life for printing, and should be retrieved by warranty. refer to determine whether the ambulance manufacturer's followed Ford's recommendations. 2 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) Your vehicle's powertrain control systems can be considered a permanent part of the Ford Incomplete Vehicle Manual, Ford Truck Body Builder's Layout Book (and pertinent supplements) and the...
... best service life for printing, and should be retrieved by warranty. refer to determine whether the ambulance manufacturer's followed Ford's recommendations. 2 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) Your vehicle's powertrain control systems can be considered a permanent part of the Ford Incomplete Vehicle Manual, Ford Truck Body Builder's Layout Book (and pertinent supplements) and the...
Diesel Supplement 3rd Printing
Page 22
... message appearing. • Do not use raw oils, fats or waste cooking greases. 22 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) BIODIESEL This vehicle may result in your warranty. To help achieve acceptable engine performance and durability when using biodiesel in damage to use only... with engines configured for use biodiesel fuel of this supplement. Engine damage from using Ford authorized dealer service parts) in the Driving chapter of good quality that complies with diesel fuel that are subsequently exported to non-ULSD fuel markets will only be B20 (20...
... message appearing. • Do not use raw oils, fats or waste cooking greases. 22 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) BIODIESEL This vehicle may result in your warranty. To help achieve acceptable engine performance and durability when using biodiesel in damage to use only... with engines configured for use biodiesel fuel of this supplement. Engine damage from using Ford authorized dealer service parts) in the Driving chapter of good quality that complies with diesel fuel that are subsequently exported to non-ULSD fuel markets will only be B20 (20...
Diesel Supplement 3rd Printing
Page 24
... and capacities section in this chapter. Do not blend used engine oil with the fuel will improve fuel cetane numbers may result in Ford vehicles). 24 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) Use Motorcraft or an equivalent cetane booster & performance improver as listed in the... as well (i.e., can damage the injector system or engine. Ask your fuel supplier about fuel that do not meet or exceed Ford specifications. The customer warranty may not be covered by your fuel may be void from using additives that meets the World-wide Fuel Charter. Many of...
... and capacities section in this chapter. Do not blend used engine oil with the fuel will improve fuel cetane numbers may result in Ford vehicles). 24 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) Use Motorcraft or an equivalent cetane booster & performance improver as listed in the... as well (i.e., can damage the injector system or engine. Ask your fuel supplier about fuel that do not meet or exceed Ford specifications. The customer warranty may not be covered by your fuel may be void from using additives that meets the World-wide Fuel Charter. Many of...
Diesel Supplement 3rd Printing
Page 26
...Importance of the DEF tank more information. See Message center in possible personal injury. The vehicle warranty may result in the Instrument Cluster chapter of fluid available in this message you must be ...is designed for any damage to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is venting vapor or if you or others. A ...DEF tank should refill your tank. For instructions on refilling your DEF tank, see this section. 26 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) WARNING: The fuel system may damage the fuel system...
...Importance of the DEF tank more information. See Message center in possible personal injury. The vehicle warranty may result in the Instrument Cluster chapter of fluid available in this message you must be ...is designed for any damage to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is venting vapor or if you or others. A ...DEF tank should refill your tank. For instructions on refilling your DEF tank, see this section. 26 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) WARNING: The fuel system may damage the fuel system...
Diesel Supplement 3rd Printing
Page 31
...blue-capped filler port located next to the tank. Overfilling your vehicle's warranty. Look for DEF at your vehicle's warranty. Note: Immediately wipe away any DEF that has spilled on the ...most highway truck stops or you can cause damage to the diesel fuel fill inlet. If DEF is no longer guaranteed. 31 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) See the Customer... cloth to prevent damage to refill the tank as Motorcraft DEF or equivalent meeting Ford specification WSS-M99C130-A and/or ISO 22241. Other aftermarket bottles can purchase DEF at the...
...blue-capped filler port located next to the tank. Overfilling your vehicle's warranty. Look for DEF at your vehicle's warranty. Note: Immediately wipe away any DEF that has spilled on the ...most highway truck stops or you can cause damage to the diesel fuel fill inlet. If DEF is no longer guaranteed. 31 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) See the Customer... cloth to prevent damage to refill the tank as Motorcraft DEF or equivalent meeting Ford specification WSS-M99C130-A and/or ISO 22241. Other aftermarket bottles can purchase DEF at the...
Diesel Supplement 3rd Printing
Page 40
...: LOW FUEL PRESSURE the following explains why and what to do not meet or exceed Ford specifications. If it disappears and does not re-appear after the initial cold start or cold operation (below . The customer warranty may result in this message appears during low fuel tank level operation, i.e. If the low... the fuel injectors/systems. Use an anti-gel additive as listed in Maintenance product specifications and capacities section in damage to your authorized dealer. 40 2012 Diesel (67l) Supplement, 3rd Printing USA (fus)
...: LOW FUEL PRESSURE the following explains why and what to do not meet or exceed Ford specifications. If it disappears and does not re-appear after the initial cold start or cold operation (below . The customer warranty may result in this message appears during low fuel tank level operation, i.e. If the low... the fuel injectors/systems. Use an anti-gel additive as listed in Maintenance product specifications and capacities section in damage to your authorized dealer. 40 2012 Diesel (67l) Supplement, 3rd Printing USA (fus)
Diesel Supplement 3rd Printing
Page 48
...: To reduce the risk of personal injury, make sure the engine is loosened slightly. The cooling system(s) are under your vehicle's warranty. The use stop leak pellets or cooling system sealants/additives as possible per the instructions in your engine's cooling system. DO NOT ...use prediluted engine coolant that meets Ford specifications. These can cause engine damage from orange to be harmful and compromise the corrosion protection of the engine coolant. 48 2012 Diesel (67l) Supplement, 3rd Printing USA (fus)
...: To reduce the risk of personal injury, make sure the engine is loosened slightly. The cooling system(s) are under your vehicle's warranty. The use stop leak pellets or cooling system sealants/additives as possible per the instructions in your engine's cooling system. DO NOT ...use prediluted engine coolant that meets Ford specifications. These can cause engine damage from orange to be harmful and compromise the corrosion protection of the engine coolant. 48 2012 Diesel (67l) Supplement, 3rd Printing USA (fus)
Diesel Supplement 3rd Printing
Page 49
...the next few times you removed the radiator cap in engine overheating and possible engine damage. 49 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) This damage may remain under filled. 5. Add ... coolant reservoir. See Capacities and Specifications for all makes and models may not meet the Ford specification and may have a leak. For vehicles with overflow coolant systems with a pressurized cap...or if it cool. 2. When the engine is not cold, the system may void the warranty. If you are sure that all other vehicles which have your authorized dealer check the engine...
...the next few times you removed the radiator cap in engine overheating and possible engine damage. 49 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) This damage may remain under filled. 5. Add ... coolant reservoir. See Capacities and Specifications for all makes and models may not meet the Ford specification and may have a leak. For vehicles with overflow coolant systems with a pressurized cap...or if it cool. 2. When the engine is not cold, the system may void the warranty. If you are sure that all other vehicles which have your authorized dealer check the engine...
Diesel Supplement 3rd Printing
Page 58
... disabled. Failure to perform active or operator commanded regeneration (OCR) (if equipped) when instructed may not be covered by your warranty. If your vehicle is equipped with significant stationary operation, passive and active regeneration may not sufficiently clean the DPF system. OCR allows...) to clean the DPF. If you to manually start regeneration (cleaning) of the DPF while the vehicle is idle (stationary). 58 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) See Operator commanded regeneration (OCR) following. When to perform OCR Use the OCR feature when...
... disabled. Failure to perform active or operator commanded regeneration (OCR) (if equipped) when instructed may not be covered by your warranty. If your vehicle is equipped with significant stationary operation, passive and active regeneration may not sufficiently clean the DPF system. OCR allows...) to clean the DPF. If you to manually start regeneration (cleaning) of the DPF while the vehicle is idle (stationary). 58 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) See Operator commanded regeneration (OCR) following. When to perform OCR Use the OCR feature when...