Owner Guide 1st Printing (Spanish)
Page 308
... Hazard flasher switch Fuel pump shut-off switch Fuses and relays Changing tires Jump starting Wrecker towing 182 182 183 184 185 195 202 208 Customer Assistance The dispute settlement board Utilizing the mediation/arbitration Getting assistance outside the U.S.
... Hazard flasher switch Fuel pump shut-off switch Fuses and relays Changing tires Jump starting Wrecker towing 182 182 183 184 185 195 202 208 Customer Assistance The dispute settlement board Utilizing the mediation/arbitration Getting assistance outside the U.S.
Owner Guide 1st Printing (Spanish)
Page 488
...; emergency travel expense reimbursement • travel planning benefits USING ROADSIDE ASSISTANCE Complete the roadside assistance identification card and place it in Ford vehicles and is found in the Owner Information Guide in the mud or snow, are covered (some exclusions apply, such as ...in the Owner Guide portfolio in the glove compartment in your Owner Information Guide for quick reference. Canadian customers refer to you if you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. In Canada, the card is mailed to your wallet for...
...; emergency travel expense reimbursement • travel planning benefits USING ROADSIDE ASSISTANCE Complete the roadside assistance identification card and place it in Ford vehicles and is found in the Owner Information Guide in the mud or snow, are covered (some exclusions apply, such as ...in the Owner Guide portfolio in the glove compartment in your Owner Information Guide for quick reference. Canadian customers refer to you if you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. In Canada, the card is mailed to your wallet for...
Owner Guide 1st Printing (Spanish)
Page 489
... 1-800-241-3673; If you need to your Ford or Lincoln Mercury dealer. Ford or Mercury vehicles customers call 1-800-521-4140. Similarly in any position. The hazard flashers will operate when the ignition is in Canada, for uninterrupted Roadside Assistance ... signals will reimburse a reasonable amount. To obtain reimbursement information, U.S. Press the flasher control again to arrange roadside assistance for other motorists. Roadside Emergencies U.S. Ford or Mercury vehicle customers who require roadside assistance, call 1-800-521-4140. Use it when your battery. 183
... 1-800-241-3673; If you need to your Ford or Lincoln Mercury dealer. Ford or Mercury vehicles customers call 1-800-521-4140. Similarly in any position. The hazard flashers will operate when the ignition is in Canada, for uninterrupted Roadside Assistance ... signals will reimburse a reasonable amount. To obtain reimbursement information, U.S. Press the flasher control again to arrange roadside assistance for other motorists. Roadside Emergencies U.S. Ford or Mercury vehicle customers who require roadside assistance, call 1-800-521-4140. Use it when your battery. 183
Owner Guide 1st Printing (Spanish)
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...Ford Customer Relationship Center. Customer Assistance Customer Assistance GETTING THE SERVICES YOU NEED At home Ford Motor Company and Ford of Canada dealership authorized for the hearing impaired: 1-800-232-5952) www.ford.com 209 However, you , then contact the Customer Relationship Center. In the United States: Ford Motor Company Customer...following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to the Ford dealer where your vehicle. Box 6248 Dearborn, Michigan 48121 1-800-392-3673 (FORD) (TDD for warranty repairs. It is ...
...Ford Customer Relationship Center. Customer Assistance Customer Assistance GETTING THE SERVICES YOU NEED At home Ford Motor Company and Ford of Canada dealership authorized for the hearing impaired: 1-800-232-5952) www.ford.com 209 However, you , then contact the Customer Relationship Center. In the United States: Ford Motor Company Customer...following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to the Ford dealer where your vehicle. Box 6248 Dearborn, Michigan 48121 1-800-392-3673 (FORD) (TDD for warranty repairs. It is ...
Owner Guide 1st Printing (Spanish)
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Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) www.ford.ca In order to contact the Dispute Settlement Board (U.S.). 210 Customer Assistance In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. If you still have the following the steps described...
Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) www.ford.ca In order to contact the Dispute Settlement Board (U.S.). 210 Customer Assistance In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. If you still have the following the steps described...
Owner Guide 1st Printing (Spanish)
Page 517
....com. 211 Since this information is also allowed a final repair attempt in writing before pursuing replacement or repurchase remedies provided by purchasing Ford Extended Service Plan (Ford ESP) coverage. Customer Assistance In some states (in the U.S.) you must be submitted to the Dispute Settlement Board before taking action under your own driving needs...
....com. 211 Since this information is also allowed a final repair attempt in writing before pursuing replacement or repurchase remedies provided by purchasing Ford Extended Service Plan (Ford ESP) coverage. Customer Assistance In some states (in the U.S.) you must be submitted to the Dispute Settlement Board before taking action under your own driving needs...
Owner Guide 1st Printing (Spanish)
Page 518
... are eligible for reimbursement of cases does the Board review? ONLY) The Dispute Settlement Board is dependent upon the customer's possession of qualifying Ford Motor Company vehicles The Dispute Settlement Board may differ according to review commercial vehicles) • vehicles with the vehicle...'s performance as designed • a request for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with non-U.S.
... are eligible for reimbursement of cases does the Board review? ONLY) The Dispute Settlement Board is dependent upon the customer's possession of qualifying Ford Motor Company vehicles The Dispute Settlement Board may differ according to review commercial vehicles) • vehicles with the vehicle...'s performance as designed • a request for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with non-U.S.
Owner Guide 1st Printing (Spanish)
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... relevant to the case. • The year, make, model, and Vehicle Identification Number (VIN) listed on the application form. Customer Assistance Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln Mercury dealership representative Consumer candidates for their business leadership qualities. The dealership Board member is determined to...
... relevant to the case. • The year, make, model, and Vehicle Identification Number (VIN) listed on the application form. Customer Assistance Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln Mercury dealership representative Consumer candidates for their business leadership qualities. The dealership Board member is determined to...
Owner Guide 1st Printing (Spanish)
Page 520
...oral presentation, indicate YES to consider some cases, on the dealer) but not on Ford (and, in some cases. While it may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the Board to question 6 on the application. Box 5120 Southfield, MI ...decide the case whether or not an oral presentation is your dealer or write/call to the Center at the following address: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. The decisions of the date that all available information related to accept or reject the Board...
...oral presentation, indicate YES to consider some cases, on the dealer) but not on Ford (and, in some cases. While it may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the Board to question 6 on the application. Box 5120 Southfield, MI ...decide the case whether or not an oral presentation is your dealer or write/call to the Center at the following address: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. The decisions of the date that all available information related to accept or reject the Board...
Owner Guide 1st Printing (Spanish)
Page 521
...using leaded fuel may cause engine knocking or serious engine damage. Customer Assistance UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you continue to feel that the efforts by Ford and the dealer to resolve a factory-related vehicle service concern ... consulate. For more information, without charge or obligation, call your vehicle, contact a district or owner relations/customer relationship office. Ford Motor Company/Ford of Canada is designed to eliminate the need for your CAMVAP Provincial Administrator directly at mutually convenient times and places...
...using leaded fuel may cause engine knocking or serious engine damage. Customer Assistance UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you continue to feel that the efforts by Ford and the dealer to resolve a factory-related vehicle service concern ... consulate. For more information, without charge or obligation, call your vehicle, contact a district or owner relations/customer relationship office. Ford Motor Company/Ford of Canada is designed to eliminate the need for your CAMVAP Provincial Administrator directly at mutually convenient times and places...
Owner Guide 1st Printing (Spanish)
Page 522
...782-4356 Monday-Friday 8:00 a.m. - 6:00 p.m. If you are traveling or living in another foreign country, contact the nearest Ford dealership. ORDERING ADDITIONAL OWNER'S LITERATURE To order the publications in this catalog may be obtained from your vehicle in this portfolio, ... can be purchased by writing to the nearest Ford affiliate office. If the dealership employees cannot help you to Ford Motor Company of the U.S. Customer Assistance If your vehicle identification number (VIN) and new address with Ford Motor Company Worldwide Direct Market Operations. Box 1580...
...782-4356 Monday-Friday 8:00 a.m. - 6:00 p.m. If you are traveling or living in another foreign country, contact the nearest Ford dealership. ORDERING ADDITIONAL OWNER'S LITERATURE To order the publications in this catalog may be obtained from your vehicle in this portfolio, ... can be purchased by writing to the nearest Ford affiliate office. If the dealership employees cannot help you to Ford Motor Company of the U.S. Customer Assistance If your vehicle identification number (VIN) and new address with Ford Motor Company Worldwide Direct Market Operations. Box 1580...
Owner Guide 1st Printing (Spanish)
Page 523
...manufacturer of the need for consumer use , value or safety of more than 30 calendar days (not necessarily all at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126 217 Two or more repair attempts are made on the same ...the nonconformity at one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to receive a refund or replacement vehicle. Customer Assistance IN CALIFORNIA (U.S. The consumer has the right to choose whether to the actual price paid or payable by the consumer (less a ...
...manufacturer of the need for consumer use , value or safety of more than 30 calendar days (not necessarily all at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126 217 Two or more repair attempts are made on the same ...the nonconformity at one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to receive a refund or replacement vehicle. Customer Assistance IN CALIFORNIA (U.S. The consumer has the right to choose whether to the actual price paid or payable by the consumer (less a ...
Owner Guide 1st Printing (Spanish)
Page 524
... a group of Transportation Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from the Hot-line. 218 area) or write to notifying Ford Motor Company. To contact NHTSA, you , your dealer, or Ford Motor Company. Customer Assistance REPORTING SAFETY DEFECTS (U.S.
... a group of Transportation Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from the Hot-line. 218 area) or write to notifying Ford Motor Company. To contact NHTSA, you , your dealer, or Ford Motor Company. Customer Assistance REPORTING SAFETY DEFECTS (U.S.
Owner Guide 1st Printing (Spanish)
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These quality products have been specifically engineered to complement the style and appearance of equivalent quality: Motorcraft Custom Clearcoat Polish (ZC-8-A) Ford Custom Vinyl Protectant* (not available in Canada) (F2AZ-19530-A) Motorcraft Vinyl Cleaner (Canada only) (CXC-93) Motorcraft Vinyl ...results, use the following products or products of your vehicle. they are custom designed to fulfill your vehicle and protect its finishes. Cleaning FORD, LINCOLN AND MERCURY CAR CARE PRODUCTS Your Ford, Lincoln or Mercury dealer has many quality products available to clean your ...
These quality products have been specifically engineered to complement the style and appearance of equivalent quality: Motorcraft Custom Clearcoat Polish (ZC-8-A) Ford Custom Vinyl Protectant* (not available in Canada) (F2AZ-19530-A) Motorcraft Vinyl Cleaner (Canada only) (CXC-93) Motorcraft Vinyl ...results, use the following products or products of your vehicle. they are custom designed to fulfill your vehicle and protect its finishes. Cleaning FORD, LINCOLN AND MERCURY CAR CARE PRODUCTS Your Ford, Lincoln or Mercury dealer has many quality products available to clean your ...
Owner Guide 1st Printing (Spanish)
Page 555
...fuel system or cause the fuel cap to the scheduled maintenance guide for the appropriate intervals for your dealer or a qualified service technician. The customer warranty may be void for any damage to the fuel system if an authorized Motorcraft fuel filter is designed for changing the fuel filter. ... until it with a fuel filler cap that is not used . If you , the driver. The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is not used . Turn off the engine, remove the fuel filler...
...fuel system or cause the fuel cap to the scheduled maintenance guide for the appropriate intervals for your dealer or a qualified service technician. The customer warranty may be void for any damage to the fuel system if an authorized Motorcraft fuel filter is designed for changing the fuel filter. ... until it with a fuel filler cap that is not used . If you , the driver. The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is not used . Turn off the engine, remove the fuel filler...
Owner Guide 1st Printing (Spanish)
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.... Not all models. Accessories Accessories FORD ACCESSORIES FOR YOUR VEHICLE A wide selection of genuine Ford accessories are available for your vehicle through your local authorized Ford, Lincoln, Mercury or Ford of several Ford Genuine Accessory products. Ford Motor Company will be defective in ...engineering and safety specifications. This means that genuine Ford accessories purchased along with your dealer or visit our online store at: www.fordaccessories.com. Contact your dealer for all accessories are custom designed to fulfill your vehicle. To find out...
.... Not all models. Accessories Accessories FORD ACCESSORIES FOR YOUR VEHICLE A wide selection of genuine Ford accessories are available for your vehicle through your local authorized Ford, Lincoln, Mercury or Ford of several Ford Genuine Accessory products. Ford Motor Company will be defective in ...engineering and safety specifications. This means that genuine Ford accessories purchased along with your dealer or visit our online store at: www.fordaccessories.com. Contact your dealer for all accessories are custom designed to fulfill your vehicle. To find out...
Owner Guide 1st Printing (Spanish)
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...'s literature ...216 The Dispute Settlement Board ...212 Utilizing the Mediation/Arbitration Program ...215 276 D Daytime running lamps (see Speed control) ...54 Customer Assistance ...182 Ford accessories for your vehicle ...224 Ford Extended Service Plan ...211 Getting assistance outside the U.S. Index plastic parts ...222 safety belts ...223 washing ...219 waxing ...219 wheels ...220 wiper...
...'s literature ...216 The Dispute Settlement Board ...212 Utilizing the Mediation/Arbitration Program ...215 276 D Daytime running lamps (see Speed control) ...54 Customer Assistance ...182 Ford accessories for your vehicle ...224 Ford Extended Service Plan ...211 Getting assistance outside the U.S. Index plastic parts ...222 safety belts ...223 washing ...219 waxing ...219 wheels ...220 wiper...
Owner Guide 5th Printing
Page 2
... Hazard flasher switch Fuel pump shut-off switch Fuses and relays Changing tires Jump starting Wrecker towing 180 180 181 181 182 192 200 206 Customer Assistance The dispute settlement board Utilizing the mediation/arbitration Getting assistance outside the U.S. only) 207 210 213 213 214 215 Cleaning Maintenance and Specifications Engine... Engine oil Battery Fuel information Low tire warning system Part numbers Refill capacities Lubricant specifications 216 222 224 226 232 239 257 259 260 262 2 2003 Explorer (exp) Owners Guide (post-2002-fmt) USA English (fus)
... Hazard flasher switch Fuel pump shut-off switch Fuses and relays Changing tires Jump starting Wrecker towing 180 180 181 181 182 192 200 206 Customer Assistance The dispute settlement board Utilizing the mediation/arbitration Getting assistance outside the U.S. only) 207 210 213 213 214 215 Cleaning Maintenance and Specifications Engine... Engine oil Battery Fuel information Low tire warning system Part numbers Refill capacities Lubricant specifications 216 222 224 226 232 239 257 259 260 262 2 2003 Explorer (exp) Owners Guide (post-2002-fmt) USA English (fus)
Owner Guide 5th Printing
Page 180
...own a Mercury or Lincoln. In Canada, the card is separate from the New Vehicle Limited Warranty. Ford or Mercury vehicle customers who require roadside assistance, call 1-800-521-4140. 180 2003 Explorer (exp) Owners Guide (post-2002-fmt) USA English (fus) This program is found in the Owner... Guide portfolio in the glove compartment in Ford vehicles and is available: • 24-hours, seven days a week...
...own a Mercury or Lincoln. In Canada, the card is separate from the New Vehicle Limited Warranty. Ford or Mercury vehicle customers who require roadside assistance, call 1-800-521-4140. 180 2003 Explorer (exp) Owners Guide (post-2002-fmt) USA English (fus) This program is found in the Owner... Guide portfolio in the glove compartment in Ford vehicles and is available: • 24-hours, seven days a week...
Owner Guide 5th Printing
Page 181
... control again to turn them off switch may run down your battery. Note: With extended use, the flasher may have been activated. 181 2003 Explorer (exp) Owners Guide (post-2002-fmt) USA English (fus) After a collision, if the engine cranks but does not start, the ...fuel pump shut-off . Roadside Emergencies Canadian customers who need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount. To obtain reimbursement information, U.S. Canadian customers who require roadside assistance, call 1-800-665-2006. Use it when ...
... control again to turn them off switch may run down your battery. Note: With extended use, the flasher may have been activated. 181 2003 Explorer (exp) Owners Guide (post-2002-fmt) USA English (fus) After a collision, if the engine cranks but does not start, the ...fuel pump shut-off . Roadside Emergencies Canadian customers who need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount. To obtain reimbursement information, U.S. Canadian customers who require roadside assistance, call 1-800-665-2006. Use it when ...