Customer Assistance Guide 1st Printing
Page 5
... and/or discontinue this service without notice and without incurring obligations. What kinds of : • three consumer representatives • a Ford or Lincoln/Mercury dealer 5 For example, see the unique brochure for family, personal or household purposes (except in states where the Dispute... and Lincoln cars and Ford and Mercury light trucks under the warranty dispute • cases currently in litigation • vehicles not used primarily for California and Wisconsin purchasers/lessees. How does the Board work? Expenses incidental to the warranty complaint being reviewed are ...
... and/or discontinue this service without notice and without incurring obligations. What kinds of : • three consumer representatives • a Ford or Lincoln/Mercury dealer 5 For example, see the unique brochure for family, personal or household purposes (except in states where the Dispute... and Lincoln cars and Ford and Mercury light trucks under the warranty dispute • cases currently in litigation • vehicles not used primarily for California and Wisconsin purchasers/lessees. How does the Board work? Expenses incidental to the warranty complaint being reviewed are ...
Warranty Guide 1st Printing
Page 2
owner, you receive your vehicle, notify your automotive needs. If you see Dispute Settlement Board (page 28). Ford Motor Company may find that the vehicle maintenance specified in Customer Assistance, on your new vehicle or the day it is a panel of the ...), whichever occurs first. Proper vehicle maintenance is the responsibility of your vehicle. In addition, if you take delivery of the owner. for recording maintenance work done on the inside front cover of this booklet. KNOW WHEN YOUR WARRANTY BEGINS Your Warranty Start Date is available to assist you fail to...
owner, you receive your vehicle, notify your automotive needs. If you see Dispute Settlement Board (page 28). Ford Motor Company may find that the vehicle maintenance specified in Customer Assistance, on your new vehicle or the day it is a panel of the ...), whichever occurs first. Proper vehicle maintenance is the responsibility of your vehicle. In addition, if you take delivery of the owner. for recording maintenance work done on the inside front cover of this booklet. KNOW WHEN YOUR WARRANTY BEGINS Your Warranty Start Date is available to assist you fail to...
Warranty Guide 1st Printing
Page 23
...about coverage, the final decision must be made by Ford within 30 days after it has failed an EPA-...who will determine if the repair is covered by Ford in writing if your dealer does not have to ...Be sure to your vehicle has filed the test. 7. Ford will decide whether the repair is covered under Federal and...at your Ford or Mercury dealer within 30 days also constitutes an emergency, and any Ford or Mercury... will perform the warranty repair for which neither Ford nor your claim. so that you for warranty...-related parts and a Ford or Mercury dealer is a question about your vehicle ...
...about coverage, the final decision must be made by Ford within 30 days after it has failed an EPA-...who will determine if the repair is covered by Ford in writing if your dealer does not have to ...Be sure to your vehicle has filed the test. 7. Ford will decide whether the repair is covered under Federal and...at your Ford or Mercury dealer within 30 days also constitutes an emergency, and any Ford or Mercury... will perform the warranty repair for which neither Ford nor your claim. so that you for warranty...-related parts and a Ford or Mercury dealer is a question about your vehicle ...
Warranty Guide 1st Printing
Page 24
...been "certified" by the EPA. manufacturer's suggested retail price for all maintenance work. 24 If you decide to deny you are equivalent to use non-Ford parts. For vehicles within the warranty period, Ford will find these instructions in performance, quality and durability. Be sure to ... you may have you show that have followed Ford's instructions on the manufacturer's recommended time allowance for the cost of all warranted parts that are not equivalent to Ford parts, your vehicle's emissions control systems may not work as effectively, and you may jeopardize your emission...
...been "certified" by the EPA. manufacturer's suggested retail price for all maintenance work. 24 If you decide to deny you are equivalent to use non-Ford parts. For vehicles within the warranty period, Ford will find these instructions in performance, quality and durability. Be sure to ... you may have you show that have followed Ford's instructions on the manufacturer's recommended time allowance for the cost of all warranted parts that are not equivalent to Ford parts, your vehicle's emissions control systems may not work as effectively, and you may jeopardize your emission...
Warranty Guide 1st Printing
Page 28
... to the Board if you may not be eligible to enforcing state created rights or other rights which are and eligible owner of a Ford Motor Company vehicle in achieving satisfaction by certain state laws. 10. Box 5120 Southfield, MI 48086-5120 NOTE: The Dispute Settlement Board ...without notice and without obligation per applicable state law. 28 This dispute handling procedure is important to Ford Motor Company and to your Customer Assistance Guide. HOW DOES THE BOARD WORK? You may apply to the extent allowed by state law, before pursuing replacement or repurchase remedies ...
... to the Board if you may not be eligible to enforcing state created rights or other rights which are and eligible owner of a Ford Motor Company vehicle in achieving satisfaction by certain state laws. 10. Box 5120 Southfield, MI 48086-5120 NOTE: The Dispute Settlement Board ...without notice and without obligation per applicable state law. 28 This dispute handling procedure is important to Ford Motor Company and to your Customer Assistance Guide. HOW DOES THE BOARD WORK? You may apply to the extent allowed by state law, before pursuing replacement or repurchase remedies ...
Four Wheeling Supplement 1st Printing
Page 10
... area of sudden changes in vehicle speed or direction when you may be rolling, not sliding or spinning. Avoid excessive speed because vehicle momentum can work against you proceed with 4WD or AWD Drive cautiously to a lower gear and drive steadily through the terrain. Apply the accelerator slowly and avoid spinning...
... area of sudden changes in vehicle speed or direction when you may be rolling, not sliding or spinning. Avoid excessive speed because vehicle momentum can work against you proceed with 4WD or AWD Drive cautiously to a lower gear and drive steadily through the terrain. Apply the accelerator slowly and avoid spinning...
Owner Guide 1st Printing
Page 4
...is dedication to learning what you in our products - In short, excellence means being the standard by which others are our partners. Our work must treat one priority. Our conduct worldwide must maintain mutually beneficial relationships with care, precision, and attention to develop the right concept, and ...execution of life. in our services, our human relations, our competitiveness, and our profitability. Introduction Ford's Commitment to You At Ford Motor Company, excellence is the continuous commitment to our success.
...is dedication to learning what you in our products - In short, excellence means being the standard by which others are our partners. Our work must treat one priority. Our conduct worldwide must maintain mutually beneficial relationships with care, precision, and attention to develop the right concept, and ...execution of life. in our services, our human relations, our competitiveness, and our profitability. Introduction Ford's Commitment to You At Ford Motor Company, excellence is the continuous commitment to our success.
Owner Guide 1st Printing
Page 13
... of these indicators means. Brake System Warning Light The warning light for the brakes can show two things - If the fluid level is working properly. If the light stays on the mechanical cluster. that the parking brake is low in the master cylinder reservoir. This light illuminates... when you to verify that the indicator bulb is low, the brake system should be working . Have the brakes checked immediately. Brake warning light symbols 10 All of the warning lights and gauges alert you turn the ignition key...
... of these indicators means. Brake System Warning Light The warning light for the brakes can show two things - If the fluid level is working properly. If the light stays on the mechanical cluster. that the parking brake is low in the master cylinder reservoir. This light illuminates... when you to verify that the indicator bulb is low, the brake system should be working . Have the brakes checked immediately. Brake warning light symbols 10 All of the warning lights and gauges alert you turn the ignition key...
Owner Guide 1st Printing
Page 15
... belt is buckled while the light is on . s If safety belt is buckled before the key is turned to verify that the indicator bulb is working and the air bag system is sounding, both the light and chime turn off. R WARNING A problem with the air bag system is indicated by one... flash or stay lit, or it will not light, or a group of these things happen, even intermittently, have the air bag system serviced at your Ford or Lincoln-Mercury dealer immediately. 12
... belt is buckled while the light is on . s If safety belt is buckled before the key is turned to verify that the indicator bulb is working and the air bag system is sounding, both the light and chime turn off. R WARNING A problem with the air bag system is indicated by one... flash or stay lit, or it will not light, or a group of these things happen, even intermittently, have the air bag system serviced at your Ford or Lincoln-Mercury dealer immediately. 12
Owner Guide 1st Printing
Page 77
... key returns to shut off the ignition when leaving the vehicle. START cranks the engine. The START position also allows you to make sure they work before you to the ON position once the engine is stuck in the N (Neutral) position. Always set and the gearshift is the only position that...
... key returns to shut off the ignition when leaving the vehicle. START cranks the engine. The START position also allows you to make sure they work before you to the ON position once the engine is stuck in the N (Neutral) position. Always set and the gearshift is the only position that...
Owner Guide 1st Printing
Page 96
Controls and Features Remote Entry System (If equipped) If your vehicle has the remote entry system, you can be ordered from your vehicle. The remote also has a personal alarm feature. The buttons for the system are located on the hand held transmitter that came with your dealer. Your vehicle came with one transmitter. Additional transmitters can lock or unlock the vehicle doors without using a key. The remote entry features only operate with up to four transmitters. The system will work with the ignition in the OFF position. 93
Controls and Features Remote Entry System (If equipped) If your vehicle has the remote entry system, you can be ordered from your vehicle. The remote also has a personal alarm feature. The buttons for the system are located on the hand held transmitter that came with your dealer. Your vehicle came with one transmitter. Additional transmitters can lock or unlock the vehicle doors without using a key. The remote entry features only operate with up to four transmitters. The system will work with the ignition in the OFF position. 93
Owner Guide 1st Printing
Page 102
... is triggered. When unlocking the vehicle with a key, turn the key all the way to the end of its travel or the system may not work with the factory installed remote entry system. s Unlock any door with other remote entry systems. 99 When you get a single horn chirp by pressing the... ACC position. The anti-theft system is disarmed. If a door has been left open or ajar, and you press the remote entry transmitter twice to work with a key.
... is triggered. When unlocking the vehicle with a key, turn the key all the way to the end of its travel or the system may not work with the factory installed remote entry system. s Unlock any door with other remote entry systems. 99 When you get a single horn chirp by pressing the... ACC position. The anti-theft system is disarmed. If a door has been left open or ajar, and you press the remote entry transmitter twice to work with a key.
Owner Guide 1st Printing
Page 122
... Belt Extension Assembly For some people, the safety belt may become visible. You can add about eight inches (20 cm) to make sure that they work properly and are available at no cost from your dealer.
... Belt Extension Assembly For some people, the safety belt may become visible. You can add about eight inches (20 cm) to make sure that they work properly and are available at no cost from your dealer.
Owner Guide 1st Printing
Page 129
Seating and Safety Restraints How Does the Air Bag Supplemental Restraint System Work? The Air Bag Supplemental Restraint System consists of the air bags and warning labels 127 The location of the driver air bag, passenger air bag (if equipped), impact sensors, a system diagnostic module, a readiness light and tone, and the electrical wiring which connects the components.
Seating and Safety Restraints How Does the Air Bag Supplemental Restraint System Work? The Air Bag Supplemental Restraint System consists of the air bags and warning labels 127 The location of the driver air bag, passenger air bag (if equipped), impact sensors, a system diagnostic module, a readiness light and tone, and the electrical wiring which connects the components.
Owner Guide 1st Printing
Page 148
... When starting a fuel-injected engine, the most important thing to remember is to avoid pressing down on the instrument panel to make sure that they work. Only use the accelerator while you should test the warning lights on the accelerator before you turn the key. (Remember, the starter will operate only...
... When starting a fuel-injected engine, the most important thing to remember is to avoid pressing down on the instrument panel to make sure that they work. Only use the accelerator while you should test the warning lights on the accelerator before you turn the key. (Remember, the starter will operate only...
Owner Guide 1st Printing
Page 158
... optimize vehicle control during braking on wet or icy surfaces. Using anti-lock brakes The operation of a vehicle with a computer that the 4WABS system is working correctly and is normal. 157 s During an Anti-lock stop, the driver will diminish braking effectiveness. This is an indication that is disabled but happens...
... optimize vehicle control during braking on wet or icy surfaces. Using anti-lock brakes The operation of a vehicle with a computer that the 4WABS system is working correctly and is normal. 157 s During an Anti-lock stop, the driver will diminish braking effectiveness. This is an indication that is disabled but happens...
Owner Guide 1st Printing
Page 163
...the Brake System light remains on icy roads, or a collision involving the front end, observe the steering wheel alignment. Steering Your Vehicle Your Ranger may not be adversely affected. If the spokes of the steering wheel seem to stop your vehicle in a different position while going straight ...applies only the rear brakes, the stopping distance will increase greatly and the handling of effort needed to help steer your vehicle will be working properly. Never hold the parking brake pedal down (or if the engine is released. If the amount of your vehicle. This can damage...
...the Brake System light remains on icy roads, or a collision involving the front end, observe the steering wheel alignment. Steering Your Vehicle Your Ranger may not be adversely affected. If the spokes of the steering wheel seem to stop your vehicle in a different position while going straight ...applies only the rear brakes, the stopping distance will increase greatly and the handling of effort needed to help steer your vehicle will be working properly. Never hold the parking brake pedal down (or if the engine is released. If the amount of your vehicle. This can damage...
Owner Guide 1st Printing
Page 167
...) by using the alternate procedure described above, it is latched in P (Park). WARNING DO NOT DRIVE YOUR VEHICLE UNTIL YOU VERIFY THAT THE BRAKELAMPS ARE WORKING. To securely latch the gearshift in the P (Park) position, pull it toward you. WARNING Always set the parking brake fully and make sure the gearshift...
...) by using the alternate procedure described above, it is latched in P (Park). WARNING DO NOT DRIVE YOUR VEHICLE UNTIL YOU VERIFY THAT THE BRAKELAMPS ARE WORKING. To securely latch the gearshift in the P (Park) position, pull it toward you. WARNING Always set the parking brake fully and make sure the gearshift...
Owner Guide 1st Printing
Page 218
... or if the battery is running or not. NOTE: The flasher button will begin to hazardous situations. Push in the flasher button again. The flashers work for longer than when off. If the flashers run for up slightly higher when on steadily (not flash) with the brake pedal depressed. To use... the hazard flasher: 1. it will pop out and the lamps will be drained. To stop the flashers, push in the flasher button; The flashers work whether your vehicle is not fully charged, the battery power can be sticking up to two hours when the battery is used to alert other...
... or if the battery is running or not. NOTE: The flasher button will begin to hazardous situations. Push in the flasher button again. The flashers work for longer than when off. If the flashers run for up slightly higher when on steadily (not flash) with the brake pedal depressed. To use... the hazard flasher: 1. it will pop out and the lamps will be drained. To stop the flashers, push in the flasher button; The flashers work whether your vehicle is not fully charged, the battery power can be sticking up to two hours when the battery is used to alert other...
Owner Guide 1st Printing
Page 219
.... Once you have determined which fuses protect each electrical part of your vehicle that use that stops the fuel pump when your vehicle are not working, the system may have been triggered. The following charts tell you replace or repair any electrical parts, check the appropriate fuses. If a fuse blows, ...how to check, follow the procedures under Checking and replacing fuses later in the Index. The shut-off switch is a device that circuit will not work. The Fuel Pump Shut-off Switch If the engine cranks but does not start or if you have had a collision, the fuel pump shut-off...
.... Once you have determined which fuses protect each electrical part of your vehicle that use that stops the fuel pump when your vehicle are not working, the system may have been triggered. The following charts tell you replace or repair any electrical parts, check the appropriate fuses. If a fuse blows, ...how to check, follow the procedures under Checking and replacing fuses later in the Index. The shut-off switch is a device that circuit will not work. The Fuel Pump Shut-off Switch If the engine cranks but does not start or if you have had a collision, the fuel pump shut-off...