Owner's Manual
Page 1
... adjust the ventilation and comfort controls and how to get service and owner publications. Customer Assistance Information This section tells you how to contact Chevrolet for assistance and how to operate your seats and safety belts properly. yellowblue The 1999 Chevrolet Tahoe and Suburban Owner's Manual 1-1 2-1 3-1 4-1 5-1 6-1 7-1 8-1 Seats and Restraint Systems This section tells you how...
... adjust the ventilation and comfort controls and how to get service and owner publications. Customer Assistance Information This section tells you how to contact Chevrolet for assistance and how to operate your seats and safety belts properly. yellowblue The 1999 Chevrolet Tahoe and Suburban Owner's Manual 1-1 2-1 3-1 4-1 5-1 6-1 7-1 8-1 Seats and Restraint Systems This section tells you how...
Owner's Manual
Page 42
...'s not likely to keep the air bags from working properly in the center positions. 1-36 If you have any questions about this, you should contact Customer Assistance before you relocate any of the air bag sensors. Yes. As long as the push bumper or bicycle rack is attached to your vehicle... has front and rear bench seats, someone can sit in a crash. See "Customer Satisfaction Procedure" in the Index.) Q: A: Lap Belt If your vehicle so that the vehicle's basic structure isn't changed, it keep the air bags from working...
...'s not likely to keep the air bags from working properly in the center positions. 1-36 If you have any questions about this, you should contact Customer Assistance before you relocate any of the air bag sensors. Yes. As long as the push bumper or bicycle rack is attached to your vehicle... has front and rear bench seats, someone can sit in a crash. See "Customer Satisfaction Procedure" in the Index.) Q: A: Lap Belt If your vehicle so that the vehicle's basic structure isn't changed, it keep the air bags from working...
Owner's Manual
Page 232
... a weight-distributing hitch, the trailer tongue (A) should weigh 10 percent of the total loaded trailer weight (B). In Canada, write to: General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer Tongue The tongue load (A) of your Warranty and Owner Assistance Information...
... a weight-distributing hitch, the trailer tongue (A) should weigh 10 percent of the total loaded trailer weight (B). In Canada, write to: General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer Tongue The tongue load (A) of your Warranty and Owner Assistance Information...
Owner's Manual
Page 399
... you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-7 8-8 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Chevrolet Roadside Assistance Program Canadian Roadside Assistance Courtesy Transportation 8-9 8-10 8-10 8-11 8-11 Warranty Information Reporting Safety Defects to the United...
... you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-7 8-8 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Chevrolet Roadside Assistance Program Canadian Roadside Assistance Courtesy Transportation 8-9 8-10 8-10 8-11 8-11 Warranty Information Reporting Safety Defects to the United...
Owner's Manual
Page 400
... concerned, misunderstandings can be quickly resolved at that level. Normally, concerns can occur. If your concern has not been resolved to Chevrolet. Discuss your dealer's sales or service departments. yellowblue Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to your satisfaction, the following steps should be taken...
... concerned, misunderstandings can be quickly resolved at that level. Normally, concerns can occur. If your concern has not been resolved to Chevrolet. Discuss your dealer's sales or service departments. yellowblue Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to your satisfaction, the following steps should be taken...
Owner's Manual
Page 401
... appears your concern cannot be resolved at the top left of Canada Customer Communication Centre in order to your concern will likely be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-263-3777 (English) or 1-800-263...-7854 (French). Canadian owners refer to give the Customer Assistance Representative: When contacting Chevrolet, please remember that your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan...
... appears your concern cannot be resolved at the top left of Canada Customer Communication Centre in order to your concern will likely be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-263-3777 (English) or 1-800-263...-7854 (French). Canadian owners refer to give the Customer Assistance Representative: When contacting Chevrolet, please remember that your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan...
Owner's Manual
Page 402
...800 Arlington, VA 22203-1804 Telephone: 1-800-955-5100 This program is available in Canada can dial 1-800-263-3830.) Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for relief available to you. Although you may contact the BBB using the toll-free ... MI 48007-7047 1-800-222-1020 1-800-833-2438 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-CHEV-USAR 8-4 customer wishes to write to Chevrolet, the letter should be heard within 40 days. Any TTY user can communicate with the decision given in this program. yellowblue The...
...800 Arlington, VA 22203-1804 Telephone: 1-800-955-5100 This program is available in Canada can dial 1-800-263-3830.) Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for relief available to you. Although you may contact the BBB using the toll-free ... MI 48007-7047 1-800-222-1020 1-800-833-2438 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-CHEV-USAR 8-4 customer wishes to write to Chevrolet, the letter should be heard within 40 days. Any TTY user can communicate with the decision given in this program. yellowblue The...
Owner's Manual
Page 403
...vehicle (hand controls, wheelchair/scooter lifts, etc.). Text telephone (TTY) users, call 1-800-263-3830. TTY users call 1-800-833-9935. Customer Communication Centre 169-007 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Telephone: 905-644-4112 Fax: 905-644-4866 Caribbean Numbers 1-800-496...for your dealer for more details or call Puerto Rico 1-787-763-1315. All Overseas Locations GMODC - yellowblue Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800...
...vehicle (hand controls, wheelchair/scooter lifts, etc.). Text telephone (TTY) users, call 1-800-263-3830. TTY users call 1-800-833-9935. Customer Communication Centre 169-007 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Telephone: 905-644-4112 Fax: 905-644-4866 Caribbean Numbers 1-800-496...for your dealer for more details or call Puerto Rico 1-787-763-1315. All Overseas Locations GMODC - yellowblue Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800...
Owner's Manual
Page 404
...1999 Chevrolet, membership in Roadside Assistance is free; Roadside Assistance is excited to announce the establishment of the Chevrolet Roadside Assistance Center. Roadside offers two levels of service to the customer, Basic Care and Courtesyt Care: D D D D To enhance Chevrolet's strong commitment to customer satisfaction, Chevrolet... over the phone, our advisors have access to a nationwide network of dealer recommended service providers. yellowblue Chevrolet Roadside Assistance Program problems. If your problem cannot be resolved over -the-phone technical advice Available dealer ...
...1999 Chevrolet, membership in Roadside Assistance is free; Roadside Assistance is excited to announce the establishment of the Chevrolet Roadside Assistance Center. Roadside offers two levels of service to the customer, Basic Care and Courtesyt Care: D D D D To enhance Chevrolet's strong commitment to customer satisfaction, Chevrolet... over the phone, our advisors have access to a nationwide network of dealer recommended service providers. yellowblue Chevrolet Roadside Assistance Program problems. If your problem cannot be resolved over -the-phone technical advice Available dealer ...
Owner's Manual
Page 405
... obtain a Roadside Assistance Center brochure. For complete program details, see your selling dealer for details.) Note: Courtesy Care is available to retail and retail lease customers operating 1999 and newer Chevrolet vehicles for a period of 3 years/36,000 miles (60 000 km), whichever occurs first. All Courtesy Care services must be incurred for...
... obtain a Roadside Assistance Center brochure. For complete program details, see your selling dealer for details.) Note: Courtesy Care is available to retail and retail lease customers operating 1999 and newer Chevrolet vehicles for a period of 3 years/36,000 miles (60 000 km), whichever occurs first. All Courtesy Care services must be incurred for...
Owner's Manual
Page 406
... inconvenience by original receipts. Plan Ahead When Possible When your vehicle cannot be available for same day repair. yellowblue Courtesy Transportation Chevrolet has always exemplified quality and value in its offering of public transportation such as taxi or bus. If the dealer requests that...to $30 per day (five day maximum) may be scheduled into the service department immediately and is offered to retail purchase/lease customers in the work day as possible to $10 per day (five days maximum) may be supported by providing several transportation options. Claim...
... inconvenience by original receipts. Plan Ahead When Possible When your vehicle cannot be available for same day repair. yellowblue Courtesy Transportation Chevrolet has always exemplified quality and value in its offering of public transportation such as taxi or bus. If the dealer requests that...to $30 per day (five day maximum) may be scheduled into the service department immediately and is offered to retail purchase/lease customers in the work day as possible to $10 per day (five days maximum) may be supported by providing several transportation options. Claim...
Owner's Manual
Page 409
... number for all current and past model General Motors vehicles. Please call us at 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Ordering Service and Owner Publications in Canada Service...
... number for all current and past model General Motors vehicles. Please call us at 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Ordering Service and Owner Publications in Canada Service...
Owner's Manual
Page 411
... be applied against the original order. To cover Canadian postage, add $11.50 plus the U.S. funds. Please allow adequate time for delivery.) Note to Canadian Customers: All listed prices are to make checks payable in U.S. BOX NUMBERS) (CITY) DAYTIME TELEPHONE NO. (STATE) (ZIP CODE) ( ) P A Y M E N T Check or Money Order payable to change... U.S. Box 07130 S Detroit, MI 48207 For purchases outside U.S.A. On returns, a re-stocking fee may be mailed within 30 days of receipt. VEHICLE MODEL NAME YEAR 1999 1999 1999 1999 QTY.
... be applied against the original order. To cover Canadian postage, add $11.50 plus the U.S. funds. Please allow adequate time for delivery.) Note to Canadian Customers: All listed prices are to make checks payable in U.S. BOX NUMBERS) (CITY) DAYTIME TELEPHONE NO. (STATE) (ZIP CODE) ( ) P A Y M E N T Check or Money Order payable to change... U.S. Box 07130 S Detroit, MI 48207 For purchases outside U.S.A. On returns, a re-stocking fee may be mailed within 30 days of receipt. VEHICLE MODEL NAME YEAR 1999 1999 1999 1999 QTY.
Owner's Manual
Page 415
..., 7-44 Coolant Heater, Engine ...2-15 Coolant Recovery Tank ...5-13 Cooling System ...5-11 Courtesy Transportation ...8-8 Cruise Control ...2-37 Cupholders ...2-55, 2-56, 2-57 Customer Assistance for Text Telephone Users ...8-4 Customer Assistance Information ...8-1 Customer Satisfaction Procedure ...8-2 amage, Finish ...6-57 Damage, Sheet Metal ...6-57 Daytime Running Lamps ...2-41 Daytime Running Lamps Indicator Light ...2-81 Dead Battery ...5-3 Defects...
..., 7-44 Coolant Heater, Engine ...2-15 Coolant Recovery Tank ...5-13 Cooling System ...5-11 Courtesy Transportation ...8-8 Cruise Control ...2-37 Cupholders ...2-55, 2-56, 2-57 Customer Assistance for Text Telephone Users ...8-4 Customer Assistance Information ...8-1 Customer Satisfaction Procedure ...8-2 amage, Finish ...6-57 Damage, Sheet Metal ...6-57 Daytime Running Lamps ...2-41 Daytime Running Lamps Indicator Light ...2-81 Dead Battery ...5-3 Defects...
Owner's Manual
Page 417
... Fuses and Circuit Breakers ...6-61 Headlamps ...2-40 Bulb Replacement ...6-35, 6-36, 6-37, 6-65 High/Low Beam Changer ...2-35 On Reminder ...2-41 Wiring ...6-60 Hearing Impaired, Customer Assistance ...8-4 Heated Front Seats ...1-4 Heating ...3-4, 3-7 High-Beam Headlamps ...2-35 Highway Hypnosis ...4-36 Hill and Mountain Roads ...4-36 Hitches, Trailer ...4-51 Hood, Checking Things Under ...6-8 Hood...
... Fuses and Circuit Breakers ...6-61 Headlamps ...2-40 Bulb Replacement ...6-35, 6-36, 6-37, 6-65 High/Low Beam Changer ...2-35 On Reminder ...2-41 Wiring ...6-60 Hearing Impaired, Customer Assistance ...8-4 Heated Front Seats ...1-4 Heating ...3-4, 3-7 High-Beam Headlamps ...2-35 Highway Hypnosis ...4-36 Hill and Mountain Roads ...4-36 Hitches, Trailer ...4-51 Hood, Checking Things Under ...6-8 Hood...
Owner's Manual
Page 422
... (P) ...2-28 Shoulder Belt Height Adjuster ...1-22, 1-40 Signaling Turns ...2-34 Skidding ...4-13 Sound Equipment, Adding ...3-27 Specifications and Capacities ...6-67 Specifications, Engine ...6-67 Speech Impaired, Customer Assistance ...8-4 Speedometer ...2-71 Speed-Sensitive Steering ...4-9 Stains, Cleaning ...6-52 Starter Switch Check ...7-40 Starting Your Engine ...2-13 Steam ...5-9 Steering ...4-9 In Emergencies ...4-10 Power ...4-9 Speed-Sensitive...
... (P) ...2-28 Shoulder Belt Height Adjuster ...1-22, 1-40 Signaling Turns ...2-34 Skidding ...4-13 Sound Equipment, Adding ...3-27 Specifications and Capacities ...6-67 Specifications, Engine ...6-67 Speech Impaired, Customer Assistance ...8-4 Speedometer ...2-71 Speed-Sensitive Steering ...4-9 Stains, Cleaning ...6-52 Starter Switch Check ...7-40 Starting Your Engine ...2-13 Steam ...5-9 Steering ...4-9 In Emergencies ...4-10 Power ...4-9 Speed-Sensitive...