Owner's Manual
Page 437
... Canadian Government ...12-14 Reporting Safety Defects to General Motors ...12-14 Customer Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to Cadillac. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your dealer and to.... Sometimes, however, despite the best intentions of the dealership or the general manager. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of all concerned, misunderstandings can be resolved by the dealer...
... Canadian Government ...12-14 Reporting Safety Defects to General Motors ...12-14 Customer Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to Cadillac. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your dealer and to.... Sometimes, however, despite the best intentions of the dealership or the general manager. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of all concerned, misunderstandings can be resolved by the dealer...