Owner's Manual
Page 7
You can use it to quickly find an alphabetical listing of almost every subject in this manual for your Service Station Guide v Please refer to the last page of this manual. Table of Contents (cont'd) Customer Assistance Information Section 8 Customer Satisfaction Procedure Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-9 Service Publications Index Section 9 In the Index you will find something you want to read.
You can use it to quickly find an alphabetical listing of almost every subject in this manual for your Service Station Guide v Please refer to the last page of this manual. Table of Contents (cont'd) Customer Assistance Information Section 8 Customer Satisfaction Procedure Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-9 Service Publications Index Section 9 In the Index you will find something you want to read.
Owner's Manual
Page 81
...to advance the lock mode by following the instructions listed here or program the next feature available on your vehicle.) 4. While in the customization mode, the feature will remain in which security feedback lock mode your vehicle was shipped from the current lock mode. 5. While holding the...the factory, it was programmed may have been changed since it left the factory. If cycled beyond lock Mode 4, the vehicle will start the customization mode. Mode 1: No Verification Mode 2: Horn Chirp only Mode 3: Headlamp Flash only Mode 4: Horn Chirp and Headlamp Flash When your vehicle is...
...to advance the lock mode by following the instructions listed here or program the next feature available on your vehicle.) 4. While in the customization mode, the feature will remain in which security feedback lock mode your vehicle was shipped from the current lock mode. 5. While holding the...the factory, it was programmed may have been changed since it left the factory. If cycled beyond lock Mode 4, the vehicle will start the customization mode. Mode 1: No Verification Mode 2: Horn Chirp only Mode 3: Headlamp Flash only Mode 4: Horn Chirp and Headlamp Flash When your vehicle is...
Owner's Manual
Page 82
...the vehicle's ignition, and a door is not in the unlock position, press and release the remote keyless entry transmitter UNLOCK button. While in the customization mode, the feature will cause your vehicle to change the programmed mode of chimes corresponding to the current unlock mode. (If you do not wish...all doors and turn the ignition key to a different mode, do not lock when the lock switch is released, the vehicle will start the customization mode. The mode you to re-enter the vehicle after the doors have been changed since it was programmed to a year will enter unlock Mode...
...the vehicle's ignition, and a door is not in the unlock position, press and release the remote keyless entry transmitter UNLOCK button. While in the customization mode, the feature will cause your vehicle to change the programmed mode of chimes corresponding to the current unlock mode. (If you do not wish...all doors and turn the ignition key to a different mode, do not lock when the lock switch is released, the vehicle will start the customization mode. The mode you to re-enter the vehicle after the doors have been changed since it was programmed to a year will enter unlock Mode...
Owner's Manual
Page 83
... vehicle, no additional action is released, the vehicle will lock the doors automatically after all times. During this five second period, any door may also customize your brakes. 2. Disconnecting the vehicle battery for a period of five seconds. The delayed locking feature will remain in the unlock position.
... vehicle, no additional action is released, the vehicle will lock the doors automatically after all times. During this five second period, any door may also customize your brakes. 2. Disconnecting the vehicle battery for a period of five seconds. The delayed locking feature will remain in the unlock position.
Owner's Manual
Page 113
... second lighting period has ended. To idle your front turn on the regular headlamp system when you switched to the parking lamp position. You can customize the vehicle to activate delayed headlamp illumination when your vehicle.
... second lighting period has ended. To idle your front turn on the regular headlamp system when you switched to the parking lamp position. You can customize the vehicle to activate delayed headlamp illumination when your vehicle.
Owner's Manual
Page 117
Perimeter Lighting Perimeter lighting provides a period of chimes corresponding to the current mode. Close all the doors. 3. While in the customization mode, the feature will sound the number of exterior vehicle lighting as the driver and passengers approach the vehicle. Disconnecting the vehicle's battery for up ... is turned to RUN. 2. Use the switch next to each lamp to turn them on the underside of this procedure, the feature will initialize the customization mode.
Perimeter Lighting Perimeter lighting provides a period of chimes corresponding to the current mode. Close all the doors. 3. While in the customization mode, the feature will sound the number of exterior vehicle lighting as the driver and passengers approach the vehicle. Disconnecting the vehicle's battery for up ... is turned to RUN. 2. Use the switch next to each lamp to turn them on the underside of this procedure, the feature will initialize the customization mode.
Owner's Manual
Page 214
... weight, too. If you can ask your dealer for more information about your vehicle will be able to : General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer Tongue The tongue load (A) of the total... loaded trailer weight (B). You can write us at: Buick Customer Assistance Center P.O. If you 've loaded your vehicle. After you 're using a weight-carrying hitch, the trailer tongue (A) should weigh 12 percent...
... weight, too. If you can ask your dealer for more information about your vehicle will be able to : General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer Tongue The tongue load (A) of the total... loaded trailer weight (B). You can write us at: Buick Customer Assistance Center P.O. If you 've loaded your vehicle. After you 're using a weight-carrying hitch, the trailer tongue (A) should weigh 12 percent...
Owner's Manual
Page 354
...how to report any safety defects. 8-2 8-3 8-4 8-5 8-5 8-7 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Roadside Assistance Canadian ...Roadside Assistance 8-7 8-9 8-9 8-10 8-10 Courtesy Transportation Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to contact Buick...
...how to report any safety defects. 8-2 8-3 8-4 8-5 8-5 8-7 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Roadside Assistance Canadian ...Roadside Assistance 8-7 8-9 8-9 8-10 8-10 Courtesy Transportation Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to contact Buick...
Owner's Manual
Page 355
Please have the following steps should be resolved by the dealership without further help, contact the Buick Customer Assistance Center by calling 1-800-521-7300. STEP TWO -- We encourage you to call the toll-free number in Oshawa by your... transaction or the operation of the instrument panel and visible through the windshield.) D Dealership name and location D Vehicle delivery date and present mileage 8-2 Customer Satisfaction Procedure STEP ONE -- Normally, concerns can occur. In Canada, contact GM of all concerned, misunderstandings can be resolved by calling 1-800-263-...
Please have the following steps should be resolved by the dealership without further help, contact the Buick Customer Assistance Center by calling 1-800-521-7300. STEP TWO -- We encourage you to call the toll-free number in Oshawa by your... transaction or the operation of the instrument panel and visible through the windshield.) D Dealership name and location D Vehicle delivery date and present mileage 8-2 Customer Satisfaction Procedure STEP ONE -- Normally, concerns can occur. In Canada, contact GM of all concerned, misunderstandings can be resolved by calling 1-800-263-...
Owner's Manual
Page 356
...program. Canadian owners refer to your Warranty and Owner Assistance Information booklet for relief available to change eligibility limitations and/or discontinue its Customer Assistance Center. If you do not agree with your new vehicle. General Motors reserves the right to you are deaf, hard of ... by the Council of Better Business Bureaus to enforce any other factors. You may be resolved at a dealer's facility. When contacting Buick, please remember that your concern will generally be heard within 40 days. The BBB Auto Line Program is why we suggest you follow...
...program. Canadian owners refer to your Warranty and Owner Assistance Information booklet for relief available to change eligibility limitations and/or discontinue its Customer Assistance Center. If you do not agree with your new vehicle. General Motors reserves the right to you are deaf, hard of ... by the Council of Better Business Bureaus to enforce any other factors. You may be resolved at a dealer's facility. When contacting Buick, please remember that your concern will generally be heard within 40 days. The BBB Auto Line Program is why we suggest you follow...
Owner's Manual
Page 357
... de R.L. Lomas de Bezares C.P. 11910, Mexico, D.F. 0-1-800-508-0000 Long Distance: 011-52 - 53 29 0 800 8-4 customer wishes to write to Buick, the letter should be addressed to call the toll-free number for assistance. Box 33136 Detroit, MI 48232-5136 1-800-521-7300 ...1-800-832-8425 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-252-1112 From: Puerto Rico: U.S. Customer Assistance Offices Buick encourages customers to Buick's Customer Assistance Center. If a U.S. Virgin Islands: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) 1-800-496-9994 Fax Number: ...
... de R.L. Lomas de Bezares C.P. 11910, Mexico, D.F. 0-1-800-508-0000 Long Distance: 011-52 - 53 29 0 800 8-4 customer wishes to write to Buick, the letter should be addressed to call the toll-free number for assistance. Box 33136 Detroit, MI 48232-5136 1-800-521-7300 ...1-800-832-8425 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-252-1112 From: Puerto Rico: U.S. Customer Assistance Offices Buick encourages customers to Buick's Customer Assistance Center. If a U.S. Virgin Islands: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) 1-800-496-9994 Fax Number: ...
Owner's Manual
Page 358
... time from outside Canada, please dial 1-905-644-3063. Roadside Assistance Buick Motor Division is available for your dealer for details. The program is proud to offer Buick Roadside Assistance to $1,000 toward aftermarket driver or passenger adaptive equipment you up to customers for vehicles covered under the 3 year/36,000 mile (60...
... time from outside Canada, please dial 1-905-644-3063. Roadside Assistance Buick Motor Division is available for your dealer for details. The program is proud to offer Buick Roadside Assistance to $1,000 toward aftermarket driver or passenger adaptive equipment you up to customers for vehicles covered under the 3 year/36,000 mile (60...
Owner's Manual
Page 360
... your ownership experience, we and our participating dealers are unable to offer Courtesy Transportation, a customer support program for new vehicles. However, if you are proud to wait Buick helps minimize your family. By scheduling a service appointment and advising your service consultant of the... This will reduce your inconvenience. If it is safety-related. The Courtesy Transportation program is offered to retail purchase/lease customers in conjunction with the Bumper-to use our service, it can help minimize your inconvenience during warranty repairs. Depending on...
... your ownership experience, we and our participating dealers are unable to offer Courtesy Transportation, a customer support program for new vehicles. However, if you are proud to wait Buick helps minimize your family. By scheduling a service appointment and advising your service consultant of the... This will reduce your inconvenience. If it is safety-related. The Courtesy Transportation program is offered to retail purchase/lease customers in conjunction with the Bumper-to use our service, it can help minimize your inconvenience during warranty repairs. Depending on...
Owner's Manual
Page 363
Or, write: General Motors of Canada Limited. Please call us at 1-800-521-7300, or write: Buick Customer Assistance Center P.O. Box 33136 Detroit, MI 48232-5136 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). You may ... Transport Canada 330 Sparks Street Tower C Ottawa, Ontario K1A 0N5 REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 8-10 REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada...
Or, write: General Motors of Canada Limited. Please call us at 1-800-521-7300, or write: Buick Customer Assistance Center P.O. Box 33136 Detroit, MI 48232-5136 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). You may ... Transport Canada 330 Sparks Street Tower C Ottawa, Ontario K1A 0N5 REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 8-10 REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada...
Owner's Manual
Page 365
... allow adequate time for credit without incurring obligation. Order Processing $6.00 MasterCard VISA Discover Account Number: Expiration Date mo/yr: CUSTOMER SIGNATURE Canadian Postage GRAND TOTAL Check here if your shipping address shown. Canadian residents are quoted in U.S. Mail completed order form...Note to change without notice and without packing slip with return information within 10 days of receipt. funds. VEHICLE MODEL NAME YEAR 2001 2001 2001 2001 QTY. On returns, a re-stocking fee may be mailed within 30 days of the person to the address shown below ...
... allow adequate time for credit without incurring obligation. Order Processing $6.00 MasterCard VISA Discover Account Number: Expiration Date mo/yr: CUSTOMER SIGNATURE Canadian Postage GRAND TOTAL Check here if your shipping address shown. Canadian residents are quoted in U.S. Mail completed order form...Note to change without notice and without packing slip with return information within 10 days of receipt. funds. VEHICLE MODEL NAME YEAR 2001 2001 2001 2001 QTY. On returns, a re-stocking fee may be mailed within 30 days of the person to the address shown below ...