Owner's Manual
Page 2
also explains the "SRS" system. to to Your Driving and the Road Here you how to use . The 1997 Buick Skylark Owner's Manual 1-1 2- 1 Seats and Restraint Systems This section tells you 'll find of in something you how adjust the ventilation and...tells you how to 3-1 4-1 Comfort Controls and Audio Systems This section tells you wantto read. i Customer Assistance Information This section tells you howkeep your Buick running properly and looking good. to contact Buick for assistance and howget service and owner publications. to doyou have a problem while driving, such a flat...
also explains the "SRS" system. to to Your Driving and the Road Here you how to use . The 1997 Buick Skylark Owner's Manual 1-1 2- 1 Seats and Restraint Systems This section tells you 'll find of in something you how adjust the ventilation and...tells you how to 3-1 4-1 Comfort Controls and Audio Systems This section tells you wantto read. i Customer Assistance Information This section tells you howkeep your Buick running properly and looking good. to contact Buick for assistance and howget service and owner publications. to doyou have a problem while driving, such a flat...
Owner's Manual
Page 8
... Built inside the walls the-oldbuildings in the fall of -the-art assembly facility with services that exceed our customers' expectations, throughout the purchase, ownership, service and repurchase experience." Buicks are SUBSTANTIAL. Buicks are, and will provide Premium American Motorcars backed with more than200 robots and other high-tech equipment.It was completed...
... Built inside the walls the-oldbuildings in the fall of -the-art assembly facility with services that exceed our customers' expectations, throughout the purchase, ownership, service and repurchase experience." Buicks are SUBSTANTIAL. Buicks are, and will provide Premium American Motorcars backed with more than200 robots and other high-tech equipment.It was completed...
Owner's Manual
Page 194
...your vehicle's maximum load capacity. example, For it affects total capacity the It should never weigh more information about You can Buick Motor Division Customer Relations Center 902 E. And in It depends on any special vehicle will be heavy. too curb weight of the Trailer How... al l load fi-om your vehicle's capacity weight because your rig. Hamilton Avenue Flint, MI 48550. 4-35 General Motorsof Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, OntarioL1H 8P7 Weight of the vehicle, any trailer isan important of weight to use your important. ...
...your vehicle's maximum load capacity. example, For it affects total capacity the It should never weigh more information about You can Buick Motor Division Customer Relations Center 902 E. And in It depends on any special vehicle will be heavy. too curb weight of the Trailer How... al l load fi-om your vehicle's capacity weight because your rig. Hamilton Avenue Flint, MI 48550. 4-35 General Motorsof Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, OntarioL1H 8P7 Weight of the vehicle, any trailer isan important of weight to use your important. ...
Owner's Manual
Page 346
...to obtain service if how publications and how to report any safety defects. 8-2 8-4 8-5 8-7 8-8 Customer Satisfaction Procedure Customer Assistam for Test.T'lephone (TTY) Users Roadside Assistance GM Participationin an Alternative Dispute Resolution Program Warranty Information... ~ 8-8 8-9 8-9 8-9 Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to contact Buick...
...to obtain service if how publications and how to report any safety defects. 8-2 8-4 8-5 8-7 8-8 Customer Satisfaction Procedure Customer Assistam for Test.T'lephone (TTY) Users Roadside Assistance GM Participationin an Alternative Dispute Resolution Program Warranty Information... ~ 8-8 8-9 8-9 8-9 Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to contact Buick...
Owner's Manual
Page 347
Customer Satisfaction Procedure Buick dealers have the facilities, trained technicians and up-to-date information to your concern with the Sales, Service Parts or Manager, contact the owner the dealership or the of dealership management. Discuss your complete satisfaction, take the following steps: STEP ONE -- However,if a concern has not been resolved to promptly address any concerns you may have. Normally, concerns can be quickly resolvedat that level.If the matter has already been reviewed with a member of General Manager.
Customer Satisfaction Procedure Buick dealers have the facilities, trained technicians and up-to-date information to your concern with the Sales, Service Parts or Manager, contact the owner the dealership or the of dealership management. Discuss your complete satisfaction, take the following steps: STEP ONE -- However,if a concern has not been resolved to promptly address any concerns you may have. Normally, concerns can be quickly resolvedat that level.If the matter has already been reviewed with a member of General Manager.
Owner's Manual
Page 349
... you have the following information available to give your concern will likely be resolved in Canada can give the Customer Assistance Representative: 0 Refer to your inquiry to write Buick, address your Warranty and Owner Assistance Information bookletfor addresses of GM Overseas offices. Your name, address, home...263-3830.) Nature of concern We encourage youto call us so we suggest you follow Step One firstif you wish to : Buick Motor Division Customer Relations Center 902 E. That is from the vehicle registration or title, or the plate at the top left the instrument panel ...
... you have the following information available to give your concern will likely be resolved in Canada can give the Customer Assistance Representative: 0 Refer to your inquiry to write Buick, address your Warranty and Owner Assistance Information bookletfor addresses of GM Overseas offices. Your name, address, home...263-3830.) Nature of concern We encourage youto call us so we suggest you follow Step One firstif you wish to : Buick Motor Division Customer Relations Center 902 E. That is from the vehicle registration or title, or the plate at the top left the instrument panel ...
Owner's Manual
Page 350
...situations by the dealer call the Buick Premium Roadside Assistance toll-free hotline: 1-800-252- 2. 111 Buick Motor Division is proud to offer Buick Premium Vehicles purchased in Canada orthe United States. Canadian Roadside Assistance Buick Premium Roadside Assistance: Provides owners.... Takes the anxiety out of 3,000 Buick our dealers. Buick Premium Roadside Assistance provides an extra measureof convenience and security. separate brochure provided by providing easy access to service professionals trained to customers vehicles covered for Roadside Assistance program accessible ...
...situations by the dealer call the Buick Premium Roadside Assistance toll-free hotline: 1-800-252- 2. 111 Buick Motor Division is proud to offer Buick Premium Vehicles purchased in Canada orthe United States. Canadian Roadside Assistance Buick Premium Roadside Assistance: Provides owners.... Takes the anxiety out of 3,000 Buick our dealers. Buick Premium Roadside Assistance provides an extra measureof convenience and security. separate brochure provided by providing easy access to service professionals trained to customers vehicles covered for Roadside Assistance program accessible ...
Owner's Manual
Page 351
If you are 21 provide Buick retail customers with your Buick new car warranty (3 years/36,000 miles (60000 km), whichever occurs Some state insurance regulations make it impractical to first), is Buick's way extending the of age. interim transportation may be available under years of ..."keeping you the road." on Courtesy Transportation. Please consult your dealer Buick Motor Division,for up to expect Buick from and its 3,000 dealers. The Courtesy Transportation program from the dealershipis available for customers whose is availableonly in or consult your 0 A free one-way ...
If you are 21 provide Buick retail customers with your Buick new car warranty (3 years/36,000 miles (60000 km), whichever occurs Some state insurance regulations make it impractical to first), is Buick's way extending the of age. interim transportation may be available under years of ..."keeping you the road." on Courtesy Transportation. Please consult your dealer Buick Motor Division,for up to expect Buick from and its 3,000 dealers. The Courtesy Transportation program from the dealershipis available for customers whose is availableonly in or consult your 0 A free one-way ...
Owner's Manual
Page 352
...program is limited by the Better Business Bureau system to settle automotive disputes. Both Buick and your Buick dealer committed are to making sure you are not satisfied after following the Customer Satisfaction Procedure, you your Warranty to discontinue its participation in BBB AUTO LTNE. ...assist in resolving these To disagreements, Buick voluntarily participates in this in all 50 states andthe District of ...
...program is limited by the Better Business Bureau system to settle automotive disputes. Both Buick and your Buick dealer committed are to making sure you are not satisfied after following the Customer Satisfaction Procedure, you your Warranty to discontinue its participation in BBB AUTO LTNE. ...assist in resolving these To disagreements, Buick voluntarily participates in this in all 50 states andthe District of ...
Owner's Manual
Page 353
... a groupof vehicles, it finds that your dealer or General Motors. Hotline toll-free at anyt h e . I We prefer you utilize the Customer Satisfaction REPORTING SAFETY DEFECTS Procedure before filing a claim with a separate warranty booklet that decision. or in time youfile a claim until a decision is...other information about 40 days the from the Hotline. For further information, contact the BBB at 1-800-955-5100 or the Buick Customer To contact NHTSA, you may require youuse this mediation is made. immediately inform the National Highway Traffic Safety Administration (NHTSA), in...
... a groupof vehicles, it finds that your dealer or General Motors. Hotline toll-free at anyt h e . I We prefer you utilize the Customer Satisfaction REPORTING SAFETY DEFECTS Procedure before filing a claim with a separate warranty booklet that decision. or in time youfile a claim until a decision is...other information about 40 days the from the Hotline. For further information, contact the BBB at 1-800-955-5100 or the Buick Customer To contact NHTSA, you may require youuse this mediation is made. immediately inform the National Highway Traffic Safety Administration (NHTSA), in...
Owner's Manual
Page 354
... may write to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you'll notify us. Or, write: General Motorsof Canada Limited Customer Communication Centre, 163-005 1908 ColonelSam Drive Oshawa, Ontario L1H 8P7 Ordering Service and Owner Publications in Canada REPORTING SAFETY DEFECTS TO GENERAL MOTORS In..., OntarioK1G 3J2 In Canada, pleasecall us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Please call us at 1-800-521-7300, or write: Buick Motor Division Customer Relations Center 902 E.
... may write to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you'll notify us. Or, write: General Motorsof Canada Limited Customer Communication Centre, 163-005 1908 ColonelSam Drive Oshawa, Ontario L1H 8P7 Ordering Service and Owner Publications in Canada REPORTING SAFETY DEFECTS TO GENERAL MOTORS In..., OntarioK1G 3J2 In Canada, pleasecall us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Please call us at 1-800-521-7300, or write: Buick Motor Division Customer Relations Center 902 E.
Owner's Manual
Page 360
... and Ice ...Throughwater ...WetRoads ...Winter ...WithaTrailer ...DrunkenDriving ... 5-3 8-8 4-2 3-4 3-4 3-4 6-62 6-37 2-4 1-14 4-20 4-2 4-2 4-21 4-27 6-4 4-17 4-15 4-10 4-38 4-23 4-26 4-19 4-17 4-25 4-37 4-2 Rear Seat ...Customer Assistancefor Text Telephone Users ...8-4 Customer Assistance Information ...8- 1 Customer Satisfaction Procedure ...8-2 Damage.
... and Ice ...Throughwater ...WetRoads ...Winter ...WithaTrailer ...DrunkenDriving ... 5-3 8-8 4-2 3-4 3-4 3-4 6-62 6-37 2-4 1-14 4-20 4-2 4-2 4-21 4-27 6-4 4-17 4-15 4-10 4-38 4-23 4-26 4-19 4-17 4-25 4-37 4-2 Rear Seat ...Customer Assistancefor Text Telephone Users ...8-4 Customer Assistance Information ...8- 1 Customer Satisfaction Procedure ...8-2 Damage.
Owner's Manual
Page 366
... ...Tips ...4-10 2-31 Wheel. Service ...6-2 8- 10 Bulletins. Ordering in Canada ...Parts Identification Label ...6-55 8- 10 Publications. Customer Assistance ...8-4 2-54 Speedometer ...1-23 SRS ...6-48 Stains. Coolant ...6-25 Surge Tank Pressure Cap ...Symbols. Automatic Transaxle ...2-22 Tilt ...Your Own ...6-2 Service and Appearance Care ...8-10 Service and Owner Publications ...Service Publications ...8-10 Servicing Your Air Bag-Equipped Buick ...1-28 6-52 SheetMetalDamage ...2-25. 2-26 Shift Lever ...Shifting 2-20 AutomaticTransaxle ...2-24 Into Park (P) ...2-27 OutofPXk ...1....
... ...Tips ...4-10 2-31 Wheel. Service ...6-2 8- 10 Bulletins. Ordering in Canada ...Parts Identification Label ...6-55 8- 10 Publications. Customer Assistance ...8-4 2-54 Speedometer ...1-23 SRS ...6-48 Stains. Coolant ...6-25 Surge Tank Pressure Cap ...Symbols. Automatic Transaxle ...2-22 Tilt ...Your Own ...6-2 Service and Appearance Care ...8-10 Service and Owner Publications ...Service Publications ...8-10 Servicing Your Air Bag-Equipped Buick ...1-28 6-52 SheetMetalDamage ...2-25. 2-26 Shift Lever ...Shifting 2-20 AutomaticTransaxle ...2-24 Into Park (P) ...2-27 OutofPXk ...1....