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Installation Manual - English French Spanish - Page 2
... Facility Access 43
Setup a myQ® Smart Facility Access Account 43
Provisioning Wi-Fi 43
Auxiliary Relays Accessory Kit (AUXREL)
44
Configure the Relay Adapter 44
Troubleshooting
45
Additional Troubleshooting 45
Maintenance
62
Maintenance Schedule 62
Accessories
63
Field Installable Accessory Kits
66
Service Parts
67
Model TDC 67
Model JHDC 68
Model TDC, JDC, and...
Installation Manual - English French Spanish - Page 10
... ropes connected
• DO NOT connect electric power until instructed to structural
interlock switch. An
• Concrete anchors MUST be used in one carton which are shipped separately.
Carton Inventory
Your door operator is packaged in installing ANY brackets.
Description
• Operator assembly • Installation manual and caution labels • Hardware box • Wall...
Installation Manual - English French Spanish - Page 17
... SECURELY to structural supports of the exposed drive shaft. Drive Sprocket
Drive Sprocket
WARNING
To prevent possible SERIOUS INJURY or DEATH:
• DO NOT connect electric power until instructed to do so.
• If the door lock needs to remain functional, install an interlock switch.
• ALWAYS call an Authorized Service Technician if door...
Installation Manual - English French Spanish - Page 50
... cabling is lost.
Ensure motor connector is replaced by a screen showing the error code and a description of
Move position back
LIMIT
beyond the upper end manually hoisted door/operator with within normal limits. Upon initial powerup, this message will disappear. was
other movement has occurred.
Troubleshooting (continued)
If an error occurs, the idle screen is fully...
Installation Manual - English French Spanish - Page 51
...other fault codes
codes
and perform problem
resolution as necessary.
Make sure to factory defaults and reconfigure the operators. Replace or repair suspected faulty components.
In idle state, voltage should be unset. If voltage is the encoder position. If fault persists, reset settings to cancel changes or set
Learn door limits
Settings were
F14 error
reset or invalidated...
Installation Manual - English French Spanish - Page 53
...repair or correct conditions resulting in to the
selected, damage to
condition
models...terminals.
Troubleshooting (continued)
Code
Display ...problems persist, replace powerhead main PCBA
53
Ensure wall control is within specifications.
Verify voltage is replaced with previous wall control
Faulty powerhead main board
Remove all buttons return Repair, clean, or replace...
Installation Manual - English French Spanish - Page 54
...setting for the input
type matches the device that is actually installed
Unapproved safety device is being used
Ensure the safety device is approved for use with the operator
Replace... issue may be difficult.
If problem still persists, replace the powerhead main board.
54 LED on emitter is lit. Troubleshooting (continued)
Code
Display Message
Description
Possible Causes
Diagnosis...
Installation Manual - English French Spanish - Page 55
... longer detected as applicable
If problem still persists, replace the powerhead main board.
-
55
Correct blocked safety device condition
Improperly configured photoeye input
Check system settings item in the menu to check the device type setting for the input
Ensure the safety device type matches the device that is actually installed
Unapproved safety device is...
Installation Manual - English French Spanish - Page 57
...the menu to check the the setting for the CTM input. If problem still persists, replace the transmitter.
57 Ensure the ... cycling the unit and, failing that are actually installed.
CTM wiring fault
Check wiring for short or... that could produce slack
cable drums.
cables. Troubleshooting (continued)
Code
Display Message
Description
Possible Causes
Diagnosis
Resolution
F61 ...
Installation Manual - English French Spanish - Page 58
...bus
Temporarily remove other devices using the
board cannot
LCD wall control. F66 - Correct any issues or replace any faulty parts.
CLOSE
transmitter
power
direction edge F63 -
resolved. If the issue occurs
excessively, the problem may have interference problems (e.g. direction edge
Firmware glitch Power cycle the operator If the steps listed in Check transmitter battery...
Installation Manual - English French Spanish - Page 59
... new wall control.
If output shaft rotates in door limit learn process.
Replace or repair suspected faulty components.
59 Door is drifting up or down due to cancel changes or set limit again when finished. Wall control is wired but the problem persists, the encoder, encoder wiring, and powerhead main board are suspect.
Make...
Installation Manual - English French Spanish - Page 60
... a suitable battery
tester. F101 F101 BBU LOW
Battery is present but discharged (voltage is attached, repair or replace the device.
Backup battery is disengaged.
If problem still persists, replace the main board.
Always replace both batteries as are
INTR LOCK terminals
intended to be tested out or has failed with jumper. Do not mix old...
Installation Manual - English French Spanish - Page 61
....
Resolve any wiring issues.
Older batteries are batteries that is installed short period of the
operator is within specifications for proper voltage Ensure voltage supplied to the
at the input of the
power is restored
operator
Check for the operator
61
Troubleshooting (continued)
Code
Display Message
F102 F102 BBU DISCONN
Description
Possible Causes
Diagnosis...
Installation Manual - English French Spanish - Page 65
...reducing the potential for DC operators. Note: SHADOW and AUXILIARY modes are not supported for costly accidents.
02-103L
RGRLG-CLT2L4-LYRed/Green Traffic Light-Compact
02-...installation details. Prevents door from closing on LPEXP board match the settings in LPEXP packaging for single lane operations that require focused visibility. For use for JDC or JHDC operators.
See instructions...
Installation Manual - English French Spanish - Page 69
... your compliance with those instructions will be defective and covered by this product is free from defects in materials and/or workmanship for a specific period of consequential, incidental or special damages, so the above limitation may not apply to contain a defect covered by Seller are confirmed to be repaired or replaced (at Seller's sole...
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