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Oki C3400n Support Question

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Question posted by charrit on August 2nd, 2012

Flashing Lights

My Oki C3499n stopped working. All three lights were flashing. I discovered a contact on the fuser roller had broken off. I installed a new one. Lights are still flashing. Anu ideas?

Current Answers

Answer #1: Posted by support38611 on August 3rd, 2012 4:18 AM
This answer was accepted by the poster of the original question.
support38611

Member since:
March 23rd, 2012

Points: 203,070
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points
Hello. 

I am an Oki Data helpdesk technician from Oki Data America's. 

When all three lights are blinking, this is an indication there is a hardware issue with the printer. I recommend you power the printer off, remove the computer data cable, then open the top cover, remove all of the toner cartridges and drum units and reseat. Make sure the toners are locked in the image drum units, then power the printer back on to see if the same lights are blinking. If the lights are the same the printer most likely will need to be serviced.

If you do not already have a service provider to obtain a list of local service dealers, log on to http://my.okidata.com and click on "Dealer Locator" tab (at the bottom of the screen) and enter your zip code and other pertinent information.  If you would like, I would be happy to do a dealer search for you if you will provide your zip code and area code.

If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected].

Related Oki C3400n Manual Pages

C3400n Safety, Warranty and Regulatory Information (English, Fran栩s, Espa?ol, Portugu鱩 - Page 1

...happens that indicates that your printer serviced. If you years of direct sunlight. • Always use an adapter to defeat the grounding. • Install the printer near a heat source (... be blocked, causing the printer to have the outlet replaced. For further information please contact Oki Data at 1-800-OKI-DATA or WWW.OKIPRINTINGSOLUTIONS.COM. • Your printer has a grounded, three-...
C3400n Safety, Warranty and Regulatory Information (English, Fran栩s, Espa?ol, Portugu鱩 - Page 2

... may result in the United States and Canada and it has been picked up by contacting the Oki Data dealer from date of the exchange unit. The exchange printer will try to the Printer. To make a request or claim for work to take advantage of purchase except for the printhead (LED imaging array), which vary...
C3400n Safety, Warranty and Regulatory Information (English, Fran栩s, Espa?ol, Portugu鱩 - Page 4

... installed and used in combination with the instructions, may void your authority to cause harmful interference in which the receiver is in order to operate this device. Note: It is likely to operate this device. Product Identification Product Name: LED Page Printer C3400n Model No.: N34112A 2. Changes or modifications not expressly approved by Oki...
C3400n Handy Reference - Page 12

...fuser temperatures. Dimensions 100mm x 1200mm (banner printing) Feed each sheet of paper or envelope one-by labels. 12 Window envelopes are not suitable. For very heavy paper stock, always use in copiers and laser printers in copiers and laser printers.... (124-203g/m2) A6 to Legal 14in. Paper Recommendations Cassette Tray Weight Light: 17-19 lb. (64-74 g/m2) Medium: 20-27 lb. (7590 g/m2)...
Guide: User's, C3400n (English) - Page 6

C3400n User's Guide 6 Your printer includes these features: > Multi-level technology produces subtle tones and smooth gradations of color...optional feature is designed with advanced features to allow printing of more complex pages. Your new printer is available: > Additional memory, to give you share this Oki color printer. Introduction Congratulations on a range of office print media.
Guide: User's, C3400n (English) - Page 9

... Heads. 4 LED (Light Emitting Diode) Heads direct light onto the 4 image drums. Press the Cover Open Release (7) to the print media (paper or card). 14. Fuser lever. Toner cartridges and toner cartridge levers. The 4 toner cartridges hold dry powdered ink. Fuser unit. The Fuser unit contains a heated roller that fixes toner to open the printer cover and...
Guide: User's, C3400n (English) - Page 16

... explains how to use each type. C3400n User's Guide 16 Envelopes should also be of the type recommended for use in copiers and laser printers, in this type of the rectangular flap... printer. Suitable types are: • Hammermill® Laser Printer Radiant White, 24 lb. Paper recommendations Your printer will be used, but the ink must not offset when exposed to the high fuser ...
Guide: User's, C3400n (English) - Page 18

... the Cassette Tray but in (100 mm) and lengths up to 54 lb. (203 g/m²). This ensures that the paper path through the printer is almost straight. C3400n User's Guide 18 When using the Multi Purpose Tray, each sheet of paper can only be loaded print side up and top edge into...
Guide: User's, C3400n (English) - Page 37

...with emphasis on Lightness. Colors are using the Windows Print Control Server software to manually adjust color and black and white settings or select. C3400n User's Guide 37 cannot be used together with emphasis on saturation. Print Control If you to manage printers, enter your ... printing your print job and is best suited to shades of grey. This is recorded by the printer.
Guide: User's, C3400n (English) - Page 38

...in color documents. Print Options - Black Finish Controls the way black is printed in the printer. Recommended for a lighter print. As a general rule, the saturation should be useful ... photos. Print Options - C3400n User's Guide 38 COLOR DESCRIPTION sRGB The printer reproduces the sRGB color space. Layout Multiple pages can control the order in the printer. It's important to set...
Guide: User's, C3400n (English) - Page 39

...color, brightness and angle. This can be used to check the Oki website for a newer printer driver. When this if you want the printer to wait until you press the ON LINE button when feeding from...between characters when printing text. For example, spacing is selected in the color options. C3400n User's Guide 39 This can be useful if printing on printing habits and usage patterns...
Guide: User's, C3400n (English) - Page 47

C3400n User's Guide 47 Select File -> Print and click the Properties button. Open the Cassette Tray. 1-2_P paper out.jpg 5. Take the printed paper from the ... prompting you require further information, click the Duplex Help button. Ensure that there is printed first. Every second page of the page facing into the printer. Manual duplex printing using the cassette tray 1.
Guide: User's, C3400n (English) - Page 61

... NOTE You are carried out though the Status Monitor. Mac OS X has a "Printer Menu" utility that the USB cable is distinct from and installed separately from the driver software. The current printer status is available to Windows operating systems only. C3400n User's Guide 61 Click on -line help as paper size etc. NOTE The...
Guide: User's, C3400n (English) - Page 78

...draw the cartridge to the right to be replaced towards the front of the arrow, but stop at the central (upright) position (1). Toner 3 positions_2.eps (b) If you are replacing any... on the cartridge to be replaced fully towards the front of the printer, in the direction of the printer. Toner unLock_F5_01.jpg 4. C3400n User's Guide 78 Carry out one of the following: (a) If you...
Guide: User's, C3400n (English) - Page 98

... expansion slot. (b) Push the clips outward and back into the printer. Identify the RAM expansion slot in the antistatic bag which originally contained the new memory board. 10. C3400n User's Guide 98 Unclip the plastic cover to be removed before you can install the new one. The board will pop out slightly. (c) Grip the board...
Guide: User's, C3400n (English) - Page 104

... nearest the fuser, replace the four image drums into their slots in the correct order. Then allow the pressure release lever to locate them in the sides of the printer. 9. Lower the top cover but do not attempt to room lighting while you check the remaining areas for jammed sheets. Magenta cartridge 4. C3400n User...
Guide: User's, C3400n (English) - Page 131

... as a reference. • The printer may not be able to print the exact color that you desire. 1. Consider the displayed color as displayed on your monitor. How to Install Load this program from the CD using the Menu Installer (Windows). 2. Install the utility from the Menu Installer located the CD. C3400n User's Guide 131 Additional Information...
Guide: User's, C3400n (English) - Page 141

... this program from the Menu Installer located on how to configure your printer on the CD shipped with your printer. Additional Information See the online Network User's Guide for details on the CD. The Network User's Guide is found on a network. C3400n User's Guide 141 Network Setup Utility General Information This utility provides an...
Guide: User's, C3400n (English) - Page 143

...printer and paper size 40 Printer setup options 44 setting default printer 40 Setting Printing Options 40 setting printing options 40 Maintenance Cleaning LED head 94 Manual Duplex Cassette Tray 47 Multi Purpose Tray 49 Manual Duplex printing 47 Memory installing...24 paper metrics 18 N Network Printer Status Utility ........136 O OKI Admin Manager Utility 141 OKI LPR utility 134 P Page ...
Guide: User's, C3400n (English) - Page 144

... page print status page 46 T Test printing 46 Toner how to replace 76 life remaining 73 U Utilities Color Correction Utility 115 Color Swatch 130 Network Printer Status 136 OKI Admin Manager 141 OKI LPR 134 V Vividness, adjustment for color......133 W Watermark printing in Windows 29...

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