Question posted by TRINITY3 on May 28th, 2012
Why I Can Not Send Pic Message To My Son Ntelos From My Ntelos Cell Phone
MY SON AND I BOTH HAVE NTELOS CELL PHONES
I CAN NOT SEND HIM A PIC MESSAGE
BUT I CAN SEND ANY ONE ELSE A PIC MESSAGE EVEN IF THEY DONT HAVE NTELOS. WHY IS THIS?
WHEN I SEND IT OR TRY TO SEND IT
IT READS NO SERVICE TRY AGIN LATTER.
AND I KNOW HE HAS SERVICE
BECAUSE I JUST TEXT HIM!
Current Answers
Answer #1: Posted by customerfirst on May 30th, 2012 9:30 AM
customerfirst
Member since:
May 3rd, 2011 Points: 32,610
Member since:
May 3rd, 2011 Points: 32,610
My name is Marta and I am a Customer Care Rep with nTelos. I apologize that you are experiencing difficulty sending a picture message to your son's phone. I cannot determine the cause of this specific issue through this forum and would ask you to please call nTelos Customer Care from a phone other than the one from which you are attempting to send the picture message. Our representatives will be happy to assist you in resolving this issue. Please call us toll free at 877.468.3567. Thank you for allowing me to assist you and for choosing nTelos for your wireless service needs.
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