Question posted by lisablost1 on May 12th, 2014
Samsung Flip Phones
I have a samsung flip style phone due to i work for the govorment we are not allowed smart phones in the ship yard alto this has a camra i was able to cover that with proxy,My question is ,This phone only holds so many text messages , i need away to reroute my messages to a nother Ntelos phone so i can save them/view them as im always recieving unwelcomed messages from numbers i dont know ,almost to many to hold and view and lock them in to take some action, also i use to be able to see my entire call log and incoming and out going texting numbers/contacts. what happend with that service, i know its pre paid but we all still should be able to have these options, other local pre pay companies like verizon and teen mobile has these options now where Ntelostook them away, ive been a customer sence Ntelos was formaly sun com- altell -prime co, so please dont make some of your best customers go to another company over options we want/ need in some cases like myself ! Thank you!
Current Answers
Answer #1: Posted by Anonymous-131764 on May 15th, 2014 1:14 PM
My name is Judy and I'm a customer service representative with nTelos Wireless. There is no way to automatically forward text messages to another phone. You would have to manually forward them. In regards to the call log, that has more to do with the kind of phone you have rather than our system. Some phones will only hold so many numbers in your call log. I would like the opportunity to assist you with your Ntelos account. Please send an email to [email protected] with your account information and I would be happy to assist you.
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