Question posted by ericgan69 on November 3rd, 2011
Cannot Connect To Itunes Store?
Hi, i have a big problem. i jus cant but things from itunes store. my credit cards are ok. Updated to IOS 5. Details are all ok. Still cant buy. its always poke out pls conact itunes stores and cannot connect to itunes store. Pls help me and slove this problem. Also had follow the step at itunes support but in vain. Pls do help. Tks
Current Answers
Answer #1: Posted by pchelper on November 3rd, 2011 3:17 AM
pchelper
Member since:
October 20th, 2011 Points: 206,890
Member since:
October 20th, 2011 Points: 206,890
Okay, this happened to me a few weeks ago and then again when I tried to use IE or my Yahoo Messenger. This is what I've found out on the Apple forums.
Open the Internet Explorer browser and go to:Tools/ Internet Options/Advanced Tab, click "Reset Internet Explorer Settings". Wait about 20 seconds until it tells you what to do next. Shut down iTunes and start it up again.
There's also another method that seems to have helped people and that requires deleting a preferences file, but that hasn't worked for me. Here's a forum on Apple that has helped out a couple people. But for me it was the first issue.
http://discussions.apple.com/thread.jspa…
Also, I'm using Windows 7 (64x), so hopefully this will help you out.
Open the Internet Explorer browser and go to:Tools/ Internet Options/Advanced Tab, click "Reset Internet Explorer Settings". Wait about 20 seconds until it tells you what to do next. Shut down iTunes and start it up again.
There's also another method that seems to have helped people and that requires deleting a preferences file, but that hasn't worked for me. Here's a forum on Apple that has helped out a couple people. But for me it was the first issue.
http://discussions.apple.com/thread.jspa…
Also, I'm using Windows 7 (64x), so hopefully this will help you out.
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