Question posted by cvater on July 10th, 2012
Refund For False Charges To Itunes Account
I have several charges to my iTunes account that I didn't authorize. How do I obtain a refund, I don't know if my account was hacked or if I was falsely charged by the app, but however it happened, I've been charged several hundred dollars without my permission. How do I correct this and obtain a refund? I am disabling my credit card on iTunes, but what can I do to make sure I receive no more false charges. Can someone help me?Ida there a specific support number for this type of issue?
Current Answers
Answer #1: Posted by jlynnpeace on July 22nd, 2012 10:11 AM
Visit www.apple.com/support or try calling the Support line at 1-800-275-2273. For iTunes specific support online visit:http://www.apple.com/support/itunes/contact/
Jlynn
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