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eMachines 355 Support Question

eMachines 355 Support Question

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Question posted by girlygirlxoxo16 on March 20th, 2013

Emachine Netbook355 Won't Boot

While I was online the other day my net book froze. I tried everything and it didn't work so I turned it off.However now it will no longer boot. All the lights are on etc. What can I do? Any advice is very much appreciated. Thank you.

Current Answers

Answer #1: Posted by tintinb on April 11th, 2013 11:05 AM
This answer was accepted by the poster of the original question.
tintinb

Member since:
October 26th, 2012

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The most common problem related to this is failure of the Operating System files to be loaded. The boot sector files may be corrupted which requires reinstallation. You have to restore your eMachines 355 laptop to its default factory settings to fix this issue. Follow the instructions provided in the video tutorial links below.

How to restore emachines laptop to factory default settings

How to reset your computer to factory default (works with most PC's)

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Related eMachines 355 Manual Pages

eMachines 355 Netbook Series Service Guide - Page 1

eMachine 355 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN
eMachines 355 Netbook Series Service Guide - Page 2

...retrieval system, or translated into any language or computer language, in any form or by eMachines Incorporated. Intel is ". Disclaimer The information in the software. II All rights reserved. ... to the table below for any particular purpose. No part of Intel Corporation. eMachines is subject to change without the prior written permission of all necessary servicing, repair...
eMachines 355 Netbook Series Service Guide - Page 4

... or channel. This Service Guide provides you with all technical information relating to provide you should check the most up-to order FRU parts for eMachine's "global" product offering. These LOCALIZED FEATURES will not be noted in this information and the product it will NOT be covered in the printed Service...
eMachines 355 Netbook Series Service Guide - Page 5

... Key 16 Hardware Specifications and Configurations 17 System Utilities 29 BIOS Setup Utility 29 Navigating the BIOS Utility 29 Information 30 Main 31 Security 32 Boot 36 Exit 37 BIOS Flash Utility 38 DOS Flash Utility 39 WinFlash Utility 41 Remove HDD/BIOS Password Utilities 42 Miscellaneous Utilities 44 Machine Disassembly...
eMachines 355 Netbook Series Service Guide - Page 7

... FRU (Field Replaceable Unit) List 175 Main Assembly 176 Logic Lower Assembly 177 Logic Upper Assembly 178 LCD Assembly 179 Model Definition and Configuration 189 eMachines 355 189 Test Compatible Components 201 Online Support Information 205 VII
eMachines 355 Netbook Series Service Guide - Page 11

...Product Safety Electric Appliance and Materials (PSE) certified for battery pack Power adapter 2-pin 40 W eMachines MiniGo AC adapter: 93.2 (W) x 32.2 (D) x 42.5 (H) mm (3.66 x 1.... life: 4 hours Input and control 0 Keyboard 84-/85-/88-key eMachines FineTip keyboard, 93% full-size keyboard, with international language support Touchpad ...
eMachines 355 Netbook Series Service Guide - Page 12

... New York Times Reader (US only) Norton™ Online Backup NOOK for PC Security Norton Internet Security™ ...;eMachines Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only) eMachines Identity Card eMachines Registration eMachines Updater ...
eMachines 355 Netbook Series Service Guide - Page 20

.... 12 Chapter 1 Num Lock + When Num Lock is indicated by small characters located on embedded keypad. Scroll Lock does not work with the arithmetic operators +, -, *, and /). Using the Keyboard 0 The eMachines 355 has a close-to connect an external keypad. Lock Keys and Embedded Numeric Keypad 0 The keyboard has three lock keys which you...
eMachines 355 Netbook Series Service Guide - Page 28

...Power Management Logic • Supports ACPI 3.0 • ACPI-defined power states (C1, S1, S3-S5 for Netbook) • Wake on LAN support compliant with Intel Speed Step Support C1, C2, C3, C4 and S3.../GNT pairs. V3.00 for DDR3 SKU Flash 2 MB • Support ISIPP • Support eMachines UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for DDR2 SKU;...
eMachines 355 Netbook Series Service Guide - Page 29

Keyboard Controller Item Type Total number of keypads Windows logo key Internal & external keyboard work simultaneously Features Specification New eMachines flat keyboard 84-US/85-UK keys Yes Plug USB keyboard to the USB port directly: Yes • 2.0+/- 3mm full stroke keys • Phantom key ...
eMachines 355 Netbook Series Service Guide - Page 37

...run this utility. To activate the BIOS Utility, press F2 during POST to enter multi-boot menu. Please note that system information is a hardware configuration program built into your computer's ...of screen). Navigation keys for parameters are six menu options: Information, Main, Security, Boot, and Exit. However, if you encounter configuration problems, you can change the value ...
eMachines 355 Netbook Series Service Guide - Page 38

... Tag Number Product Name Manufacturer Name UUID Description This field shows the CPU type and speed of the CPU. InsydeH20 Setup Utility Information Main Security Boot Exit CPU Type CPU Speed HDD Model Name: HDD Serial Number: Intel(R) Atom(TM) CPU 1.50GHz Hitachi HTS545025B9A300 100527PBN204ASKNZ96L N550 Rev. 3.5 System BIOS Version: VGA...
eMachines 355 Netbook Series Service Guide - Page 39

... and restore the system to set the system time and date as well as enable and disable boot option and recovery. Format/Option Format: HH:MM:SS (hour:minute:second) Format MM/DD/YYYY (month/day/year) N/A N/A Option: Enabled or Disabled Option: Enabled or Disabled Option: Enabled or Disabled Option: Enabled or...
eMachines 355 Netbook Series Service Guide - Page 40

.... Defines whether a password is set the HDD password. InsydeH20 Setup Utility Information Main Security Boot Exit Supervisor Password Is: User Password Is: IDE0 HDD Password Is: Set Supervisor Password Set...setting of parameters. Don't forget your dealer to enter a password, you may have three tries before the system halts. The user can enter Setup menu only and does not have right...
eMachines 355 Netbook Series Service Guide - Page 41

... 2 33 Retype the password in the "Enter New Password" field. Important: Be very careful when typing your password because the characters do not appear on boot parameter. 5.
eMachines 355 Netbook Series Service Guide - Page 42

... in the Confirm New Password field. 4. Retype the password in the Enter Current Password field and press Enter. 3. When you can enable the Password on boot parameter. 6. If the current password entered does not match the actual current password, the screen will display as following. Set Supervisor Password Enter Current Password...
eMachines 355 Netbook Series Service Guide - Page 44

... includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. USB HDD : 6. Boot 0 This menu allows the user to decide the order of boot devices to move it up the list. Press to escape the menu F1 Help ESC Exit S e l e c t I t e m F 5 / F 6 C h a n g e Va l u e s F9 Setup Default...
eMachines 355 Netbook Series Service Guide - Page 45

... Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS. Chapter 2 37 InsydeH20 Setup Utility Information Main Security Boot Exit Rev. 3.5 Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes...
eMachines 355 Netbook Series Service Guide - Page 197

Model Definition and Configuration Appendix A eMachines 355 Model Country eM355-131G16ikk CN eM355-131G16ikk DE eM355-131G16ikk MOYO eM355-131G16ikk RU eM355-131G16ikk RU eM355-131G16ikk SI/HR eM355-131G16ikk SI/HR ...
eMachines 355 Netbook Series Service Guide - Page 209

... Appendix B This computer's compatibility is tested and verified by the Acer Mobile System Testing Department. Regarding configuration, combination and test procedures, please refer to the eMachines 355 Compatibility Test Report released by Acer's internal testing department. Refer to Windows® XP. All of its system functions are tested under Windows® 7 with...

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