My Ebay User I.d. And Password Don't Work Today, Suddenly.

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Answer #1: Posted by 1stLadyDawn on February 1st, 2012 2:48 PM

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1stLadyDawn

Member since:
January 25th, 2012

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Assuming that you don't have a suspended eBay account or that you didn't have the caps-lock on accidentally, if you are still unable to sign in, you will need to contact either Tech Support or Customer Service.

For Tech Support you can call or send an email. The phone number won't do you much good until you are assigned a 15 minute passcode. http://ocs.ebay.com/ws/eBayISAPI.dll?ContactCS&ref=1&topicrelid=5000000540&sid=5210999646&convId=0&ContactCsResultsPage=true

However, you just might be one of a large group of people who had a problem logging in today. eBay is aware of this issue and is working to resolve it. Furthermore, they extend their apologies for any inconvenience. The posted note says to try again later.

It is 4:48 EST on 2/01/12

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