Question posted by Daleyjl3 on August 9th, 2012
Zynga Slots Will Not Open
After update was updated, zynga slots would not open. How do I get it to open
Current Answers
Answer #1: Posted by iceywarm on August 9th, 2012 7:18 AM
This is what I have found online.
1. Restart your App.
iOS Device:
1. Restart and Force-close your app by double tapping the "Home" button on your iOS device
2. The Multi-tasking bar should appear on the bottom of the screen
3. Hold down the game app in the multi-tasking bar until the app starts to shake
4. When the game app starts to shake, tap the "-" in the top left hand corner to force close the app
5. Go back to your iOS Springboard and reload your app
Android Device:
NOTE: Instructions may vary depending on what Android you have
1. Go to "Settings"
2. Select "Applications"
3. Tap on "Manage Application
4. Choose the appropriate app to "Force-Stop"
5. Go back into game app
HTML5:
1. Close the mobile browser window your game is running in
2. Reopen mobile browser
3. Reload game URL
2. Update Game. Make sure you have the latest version of your app. Go to iTunes Store or Android Marketplace to update your app.
3. Uninstall/Reinstall the App. Please know that re-installation of the game will not lose any of your account/progress.
iOS Device:
1. Hold any icon on your device until all of them start to shake; you will see an "x" next to each app that you can delete.
2. Touch the "x" of the app you want to delete. You may have to confirm the deletion and/or rate the app.
3. Re-download the app from your iTunes
4. Open the App
Android Device:
NOTE: Instructions may vary depending on what Android you have
1. Go to "Settings"
2. Select "Applications"
3. Tap on "Manage Application
4. Choose the appropriate app to "Uninstall"
5. Go to Marketplace to find and Reinstall app
I hope you find this information helpful and are able to get back to playing Zynga Mobile games!
This is found at
http://support.zynga.com/CP_ArticleView_WebFull?custlayoutid=&gameId=66&Id=kA160000000GraICAS&lang=en_US&layout=webfull&layouttmpl=tmpl_webfull_1&loc=en_US
Many issues (i.e. Loading, Sync-ing of Game, Missing Features) can be resolved by the following ways depending what Mobile Device you are using:
1. Restart your App.
iOS Device:
1. Restart and Force-close your app by double tapping the "Home" button on your iOS device
2. The Multi-tasking bar should appear on the bottom of the screen
3. Hold down the game app in the multi-tasking bar until the app starts to shake
4. When the game app starts to shake, tap the "-" in the top left hand corner to force close the app
5. Go back to your iOS Springboard and reload your app
Android Device:
NOTE: Instructions may vary depending on what Android you have
1. Go to "Settings"
2. Select "Applications"
3. Tap on "Manage Application
4. Choose the appropriate app to "Force-Stop"
5. Go back into game app
HTML5:
1. Close the mobile browser window your game is running in
2. Reopen mobile browser
3. Reload game URL
2. Update Game. Make sure you have the latest version of your app. Go to iTunes Store or Android Marketplace to update your app.
3. Uninstall/Reinstall the App. Please know that re-installation of the game will not lose any of your account/progress.
iOS Device:
1. Hold any icon on your device until all of them start to shake; you will see an "x" next to each app that you can delete.
2. Touch the "x" of the app you want to delete. You may have to confirm the deletion and/or rate the app.
3. Re-download the app from your iTunes
4. Open the App
Android Device:
NOTE: Instructions may vary depending on what Android you have
1. Go to "Settings"
2. Select "Applications"
3. Tap on "Manage Application
4. Choose the appropriate app to "Uninstall"
5. Go to Marketplace to find and Reinstall app
I hope you find this information helpful and are able to get back to playing Zynga Mobile games!
This is found at
http://support.zynga.com/CP_ArticleView_WebFull?custlayoutid=&gameId=66&Id=kA160000000GraICAS&lang=en_US&layout=webfull&layouttmpl=tmpl_webfull_1&loc=en_US
Thanks for using HelpOwl!
Iceywarm
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