Question posted by pinkcotton67 on August 21st, 2016

Need Real Phone Number Or On Line Chat For Zynga Support, No Where On Line Is Th

zynga is a very greedy company and cowards, I've played their games since 2006 they rip people off, take back rewards and prizes eared and already given and I've had it up to here and then some. they have no morals or customer relation skills, most don't understand English and don't read entire support ticket and try to pass most problems on browsers or operating systems or flash which is not the case at all, When you have a product you want to do your best to make sure it is working properly not them they throw out as much as they can at you which messes up the game, crafting and other items don't load correctly and you have to constantly refresh the page then to top it off they stop doing their job all together and stopped addressing the issues I sent them tickets about, don't even acknowledge they got a ticket. I say they are cowards for good reason, they used to have a customer support phone number but they got tired of dealing with people and the problems zynga caused and would not fix so they shut players out that way and now with contacting support on line they shut me out and I'm sure I'm not the first or the last person they will treat this rudely. Yes I swore at them but enough is enough when they take your money and don't give you rewards promised and stealing from people on SSI who are disabled, be it physically or mentally. Some other company needs to rip their site from their hands and take over then maybe people would enjoy the games and get decent people to help with any problems their program may cause. I've never been one to be ashamed for speaking up and standing up for myself and I'm certainly not going to start being ashamed for shedding light on this company either. All of these were sent this month and I was not contacted about any of them.

Current Answers

Answer #1: Posted by Odin on August 21st, 2016 5:44 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,790
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Sorry for your problems--but relating this issue to us at Help Owl is really "shedding light on this company," as only a very few persons read these questions--unlike the quantities that may read questions in a blog or forum.

If you haven't yet done so, you may want to complain to Zynga corporate, using the contact information here: http://www.corporateofficeowl.com/Jimmy%20John%27s/Corporate%20Office. An additional or alternative course would be to use a complaint site like https://www.gripeo.com/ or http://www.consumeraffairs.com/, each of which is designed to get action from the offending companies.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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