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ZyXEL NBG5715 Support Question

ZyXEL NBG5715 Support Question

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Question posted by gertsvedvall on February 27th, 2014

Netusb Share Center

Printing has stopped working, I get the message "Please make sure your computer is connecting to zyxel....". Sometimes I get the message that the subnetmask is different. Anyone got a clue?

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Related ZyXEL NBG5715 Manual Pages

User Guide - Page 3

Contents Overview Contents Overview User's Guide ...13 Introduction ...15 The WPS Button ...21 ZyXEL NetUSB Share Center Utility ...23 Introducing the Web Configurator ...29 Monitor and Summary ...33 NBG5715 Modes ...39 Easy Mode ...41 Router Mode ...51 Tutorials ...57 Technical Reference ...65 WAN ...67 Wireless LAN ...75 LAN ...91 DHCP Server ...95 NAT ...99 Dynamic DNS ...109...
User Guide - Page 5

... the NBG5715 16 1.5 LEDs ...17 1.6 Wall Mounting ...19 Chapter 2 The WPS Button...21 2.1 Overview ...21 Chapter 3 ZyXEL NetUSB Share Center Utility 23 3.1 Overview ...23 3.1.1 Quick Setup ...23 3.1.2 Installing ZyXEL NetUSB Share Center Utility 23 3.2 The ZyXEL NetUSB Share Center Utility 24 3.2.1 The Menus ...25 3.2.2 The Share Center Configuration Window 26 3.2.3 The Auto-Connect Printer...
User Guide - Page 10

... ...163 22.8 The Language Screen ...165 Chapter 23 Troubleshooting...167 23.1 Overview ...167 23.2 Power, Hardware Connections, and LEDs 167 23.3 NBG5715 Access and Login ...168 23.4 Internet Access ...170 23.5 Resetting the NBG5715 to Its Factory Defaults 171 23.6 Wireless Router Troubleshooting 171 23.7 USB Device Problems ...172 23.8 ZyXEL NetUSB Share Center Utility Problems 173 10...
User Guide - Page 15

... management to mobile users. Make sure the USB LED is being transmitted through the USB device. Figure 1 USB Ports and Eject Buttons Eject buttons USB ports NBG5715 User's Guide 15 You ... available for 2 seconds. You can connect USB (version 2.0 or lower) memory sticks, USB hard drives, or USB devices for file sharing. The NBG5715 automatically detects the USB devices. This will...
User Guide - Page 16

... Setup). Connect to a broadband modem/router for NetUSB functionality) from the included disc, or download the latest version from the zyxel.com website. Create an instant network connection with another WPS-compatible device, sharing your network connection with your personal home network. 1.3 Ways to Manage the NBG5715 Use any of the following things regularly to make the NBG5715 more secure...
User Guide - Page 17

... position. Restoring an earlier working configuration may be on even if you to turn the LED lights on . If you forget your last configuration. 1.5 LEDs Look at the side panel of the device to determine whether the NBG5715 is turned on , make sure you backed up the configuration (and make sure the NBG5715 is receiving power and...
User Guide - Page 19

... device. 2 Mark two holes on a concrete or brick wall. NBG5715 User's Guide 19 leave a small gap of about 0.5 cm. 4 Make sure the screws are fastened well enough to hold the weight of the ...screw anchors, use a screwdriver to hold the weight of the NBG5715 with the screws on the screws. leave a gap of the NBG5715 with the connection cables. 5 Align the holes on the back of about ...
User Guide - Page 21

... authenticate the other) in each device's documentation to make sure). Each WPS connection works between two devices. When WPS is activated on page 57. Then, the two devices connect and set up a secure wireless network. Figure 5 The WPS Button NBG5715 User's Guide 21 CHAPTER 2 The WPS Button 2.1 Overview Your NBG5715 supports WiFi Protected Setup (WPS), which is...
User Guide - Page 23

... version v1.00(BWQ.0) or higher. CHAPTER 3 ZyXEL NetUSB Share Center Utility 3.1 Overview The ZyXEL NetUSB Share Center Utility allows you to work with the USB devices that are connected directly to the NBG5715 as if they are connected directly to your computer. Note: Be sure to install the ZyXEL NetUSB Share Center Utility (for NetUSB functionality) from the included disc, or download the...
User Guide - Page 24

... your computer. Note: You must first install the appropriate print driver on each time your start your computer is connected and then click this button to it . 24 NBG5715 User's Guide Auto-Connect Printer Click this if you want to automatically connect to do this. Chapter 3 ZyXEL NetUSB Share Center Utility Note: The following table describes the icons in...
User Guide - Page 25

... window, which provides information of the printing devices connected to the NBG5715. Chapter 3 ZyXEL NetUSB Share Center Utility Table 3 ZyXEL NetUSB Share Center Utility Main Window Icons (continued) ICON DESCRIPTION Request to Connect Some USB devices may not allow automatic connections over the network. Auto-Connect Printer Set Auto-Connect Printer This sets the selected printer...
User Guide - Page 26

...change to the NBG5715. Figure 9 ZyXEL NetUSB Share Center Utility Auto-Connect Printer List Window 26 NBG5715 User's Guide These options do not apply to the USB devices connected to take effect. Cancel Click this cancel to run the utility automatically when you to set certain options for the ZyXEL NetUSB Share Center Utility. Table 5 ZyXEL NetUSB Share Center Utility Configuration...
User Guide - Page 27

... Name Displays a corresponding list of print server IPs and printer names connected to a USB device over your NBG5715 network. Makes sure that you have the print driver installed you do this to the NBG5715. 2 In the ZyXEL NetUSB Share Center Utility, select the device and click Connect. NBG5715 User's Guide 27 Chapter 3 ZyXEL NetUSB Share Center Utility The following table describes the...
User Guide - Page 28

Makes sure that you log into your NBG5715 network each time you want to use to connect to the printer. Chapter 3 ZyXEL NetUSB Share Center Utility 3 The device mounts on the computer that you have first installed the ZyXEL NetUSB Share Center Utility. 1 Connect a USB printer to the NBG5715. 2 Open the ZyXEL NetUSB Sharing Center Utility on your system. 3.4 Automatically Connecting to ...
User Guide - Page 139

... address. NAT is incompatible with the AH protocol in between the two IPSec routers. NAT traversal allows you are not encrypted. NBG5715 User's Guide 139 It is not know about the NAT in transport mode... outbound packet, both data payload and headers, with a hash value appended to use pre-shared key authentication. 18.7.5 IPSec and NAT Read this section if you to set up an IKE...
User Guide - Page 167

... adaptor or cord to the NBG5715. 4 Make sure the LED button on the side panel of the NBG5715 is connected to the NBG5715 and plugged in to Its Factory Defaults • Wireless Router Troubleshooting • USB Device Problems • ZyXEL NetUSB Share Center Utility Problems 23.2 Power, Hardware Connections, and LEDs The NBG5715 does not turn on . 1 Make sure you might encounter. None of...
User Guide - Page 169

... remote management settings and firewall rules to find out why the NBG5715 does not respond to its factory defaults, and try one of my NBG5715. 2 Check the hardware connections, and make sure the LEDs are routers between your computer and the NBG5715, skip this does not work, you can see the troubleshooting suggestions for I cannot log in the...
User Guide - Page 171

... wireless security settings. To reset the NBG5715: 1 Make sure the power LED is on the NBG5715. If the NBG5715 does not restart automatically, disconnect and reconnect the NBG5715's power. Then, follow the directions above again. 23.6 Wireless Router Troubleshooting I cannot access the NBG5715 or ping any computer from the WLAN. 1 Make sure the wireless LAN is within the transmission...
User Guide - Page 173

... disc, or download the latest version from the installation disc that came with the NBG5715. 23.8 ZyXEL NetUSB Share Center Utility Problems I cannot install the ZyXEL NetUSB Share Center Utility. 1 Make sure that the USB device in question has power. 4 Check your cable connections. 5 Restart the NBG5715 by disconnecting the power and then reconnecting it again with your computer. Other USB...
User Guide - Page 199

Appendix C Setting Up Your Computer's IP Address Windows Vista This section shows screens from Windows Vista Professional. 1 Click Start > Control Panel. 2 In the Control Panel, click the Network and Internet icon. 3 Click the Network and Sharing Center icon. 4 Click Manage network connections. NBG5715 User's Guide 199

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