Zanussi ZOP37902XK Support Question
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Question posted by tinakhowell on January 21st, 2023
Oven Door Won't Open
I have a Zanussi ZOP37902XK and the oven door will not open . We have 2 ovens the same and only one won't open. We instructed an electrician to check the wiring as it kept tripping the fuse when we turned the top oven on so he needed to take it out to change the wiring but the oven door won't open so we can't remove it as the screws are in the oven
Requests for more information
Request from tinakhowell on January 22nd, 2023 5:59 AM
Thanks so much for your suggestion. The trouble is that we can't open the door now to re-wire it as the door is locked
Thanks so much for your suggestion. The trouble is that we can't open the door now to re-wire it as the door is locked
he has also disconnected it but he said there was no fault code on the oven or symbol showing it was locked
before he disconnected it , it kept tripping the electrics
Is there any way to open the door ?
Request from tinakhowell on January 22nd, 2023 10:56 AM
The electrician confirmed that the door was already locked before he touched the wiring
The electrician confirmed that the door was already locked before he touched the wiring
Current Answers
Answer #1: Posted by MercedesAMG on January 21st, 2023 11:06 AM
It's likely that the electrician may have accidentally disconnected or damaged the door lock mechanism during the wiring repair. To fix this, you may need to call a professional appliance repair technician to inspect and repair the door lock mechanism. If the screws are in the oven, the technician will need to open the door to access the screws. It's important to not force the door open as this can cause further damage and make the repair more difficult and expensive.
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