Question posted by dron34 on November 9th, 2010
I Cant Access My Account, And I Do Not Know The Answeres To My Secret Questions
Current Answers
Answer #1: Posted by DreadPirateRoberts on November 30th, 2010 6:57 AM
You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page.
If you forgot your Yahoo! ID, you need to provide three pieces of information so we can confirm your identity:
- Your birthday
- Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
- Your alternate email address -Note: You must have access to this email address
- Country code (at the time you created your Yahoo! account or when you last updated it)
Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.
If you forgot your password, you can create a new one. But first you’ll have to provide the following information so we can confirm your identity:
- Your Yahoo! ID
- Alternate email address, mobile phone number, or the answers to your secret questions
A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.
If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.
Yahoo Knowledge Base Results
We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!-
How do I update my Secret Question? | Yahoo! Mail Classic Help
... no longer have access to the Alternate Email Address checkbox, and press Security Question box, type your current Security Question, and press Security Answer box, type the answer to skip this field. Mail account. Why is not the same as a Security Key Question in to the account to your account. To change your secret question or answer: Sign in & A Secret (or Security... -
What if I can't verify the Answer to my Secret Question? | Account Information Help
... you if you will not be able to my Secret Question? must be able to reset your password, get answers to questions about account security, please visit the Yahoo! Note: A Security Question is registration information important? What if I can't verify the Answer to confirm your identify. If you cannot verify the answer to your Security Question, you cannot change it 's not... -
Why can't I use my secret questions to reset my password? | Account Information Help
... effort to help keep your account secure, you will not be able to receive your password using your secret questions and answers if you have not accessed your account in some time If you have no longer have requested this you can attempt to verify your password on file, you have access to the alternate email address or...
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