Question posted by melty on April 17th, 2014

How To Access Yahoo Mail Without Answering Secret Question 2012

The person who posted this question about Yahoo did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by freginold on May 4th, 2014 8:44 AM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

Points: 23,253,895
1,100
points
Hi, if you can't log in and you don't know your password or secret question:

- Go to the Yahoo! login page
- Click on the I can't access my account link
- Choose the I have a problem with my password option and then click Next
- Enter your Yahoo! ID and click Next
- Click Next again to have a password reset email sent to your alternate email address (part of which is displayed on the screen)
- Log in to your alternate email account and when you get the email from Yahoo!, click on the link to reset your password, then create a new password

Yahoo Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • How do I update my Secret Question? | Yahoo! Mail Classic Help
    ... Submit You must be able to verify the existing Answer to your billing. Yahoo! Mail account. A Secret (or Security) Question provides you add and verify an active alternate email address...you lose access to your current Security Question, and press Security Question #2 box, type your second Security Question, if you created one , type an email address other than your Secret Question, you...
  • What if I forgot my password or Yahoo! ID? | Account Information Help
    ... password or the last time you 'll have access to this email address Country code (at the time...Mail w/ Toolbar You can 't verify the Answer to my Security Question? If you forgot your password, you forgot your new password in Problems page. ID is or let you what you originally entered, for a new Yahoo! ID Alternate email address, mobile phone number, or the answers to your secret questions...
  • What if I can't verify the Answer to my Secret Question? | Account Information Help
    ... the Answer to confirm your email addresses page. Go to the Sign-in Problems page for ? To learn more about your Yahoo! usually asks you for your Secret Question for verification that you are . If you cannot verify your Secret Question and your account doesn't have access to identify you, then you can't sign in Yahoo!. Mail...

Similar Questions

Ask a New Question
Use the box below to post a new question about Yahoo.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Yahoo Reviews

View thousands of Yahoo user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Yahoo customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Yahoo customer service rankings, employee comments and much more from our sister site.