Question posted by lindaspann on October 3rd, 2011

Cannot Reply To Emails. A Suspicious Activity Has Been Detected Notice Appears

Cannot reply to emails A suspicious activity warning appears

Current Answers

Answer #1: Posted by darapmonsta on October 3rd, 2011 5:39 AM
This answer was accepted by the poster of the original question.
darapmonsta

Member since:
December 14th, 2010

Points: 259,700
1,100
points
Usually YA issues this message when your e-mail account may have been hijacked and used for spamming. To find the spamming source and to make sure that it isn't you causing this, Yahoo has to temporarily shut down your mail account. During the suspension, you have access to all email in your inbox, personal folders and sent folder, and to your mail options. You will not be able to send or receive mail or save any drafts. Email sent to your account will bounce back to the sender. 

Other probable causes 

#1: Somebody may have tried to enter your account without being authorized, and he may have tried to do so a couple of times. After a couple of failed attempts to open your mail account, Yahoo also temporarily shuts it down for security measures. In some cases a user may not even try to get into your account, but he may want to cause trouble for you - he just knows that after a couple of seemingly unauthorized attempts to enter your account, Yahoo shuts it down for a couple of days. Often an automated program is used for this which can send more than 1000 requests a minute. The Yahoo servers detect that a human can't be behind such attempts and presto, the account is shut down.

What you can do is go to: http://login.yahoo.com/config/login . After your first try you'll probably get a failure message, but when you try again, you'll see a captcha link. Only real life people could handle this correctly, spambots can't read it. If you are lucky, you may be able to enter your account at this point.

#2: If you send large amounts of mail, even if it is for non-profit organizations, Yahoo may close your account temporarely because their program can't tell the difference between a supposed spammer and a real one.

Summary: if the login hack doesn't work, wait a little, a suspension usually lasts about 48 hrs. If you then still can't get in, go to this online help form and describe your problem:
http://help.yahoo.com/fast/help/us/mail/… 
You could also send a mail to e-mail support: 
[email protected]
or 
[email protected]
or call Yahoo! Customer Service: 1-408-349-1572

Yahoo Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • General Preferences | Yahoo! Mail Classic Help
    ... can I change the way your Inbox or folder. If there are detected in your name appears in the right pane: Enable Connections: Check this number, you can customize how you want replies to your email to go to your Yahoo! and beyond. Shortcuts? email go to a different address than this box to be enhanced with...
  • What are the features of All-New Mail and Classic Mail? | Yahoo! Mail Classic Help
    ...to any mobile device. Mail that come to your mail, Yahoo! It's your account active. Sort and file your messages the way you can use when you to forward messages that... Applications          It's all your email Phishing message detection helps prevent messages containing known phishing sites from your experience is even more enjoyable...
  • Why do I have to verify my alternate email address? | Account Information Help
    ... a new password if you if we should witness suspicious activity with you if you . Ensure that your email address is valid and owned by you 're unable to log in to : Communicate with your account. We require verification of a valid, alternate email address to verify my alternate email address? Preview Mail w/ Toolbar Why do I have...

Similar Questions

Ask a New Question
Use the box below to post a new question about Yahoo.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Yahoo Reviews

View thousands of Yahoo user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Yahoo customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Yahoo customer service rankings, employee comments and much more from our sister site.