Password Retrieval

I have attempted to sign in to my yahoo account several times including typing my password several different ways and nothing has worked. When I went to the "forgot password" help thing, I answered the personal questions and typed a new password then was rerouted back to the failed login page, where I put in the new password and it still didn't work. I tried clicking out and reopening yahoo but got nowhere. I have very important information I am trying to get to ASAP! Help is greatly appriciated! Thanks in advance

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Answer #1: Posted by menandro on October 13th, 2011 8:48 AM

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menandro

Member since:
March 23rd, 2011

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Hi!

The problem may be related with your internet browser not only with your Yahoo password problem.

I would suggest that you use a different internet browser like Internet Explorer or Mozila Firefox or Google Chrome. Access yahoo.com from different Internet bowser and try to log in using your old or new password. If it still not working, go again with the procedure of clicking the Forgot Password link.

If that worked, upgrade your present Internet browser so that the next time you sign in it will be a lot easier.

Let me know if you want further help.

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