Question posted by davelorrie on June 1st, 2010
I Forgot My Password On Yahoo Email & Neither Security Question Is Valid
Current Answers
Answer #1: Posted by DreadPirateRoberts on November 30th, 2010 7:42 PM
If you forgot your Yahoo! ID, you need to provide three pieces of information so we can confirm your identity:
- Your birthday
- Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
- Your alternate email address -Note: You must have access to this email address
- Country code (at the time you created your Yahoo! account or when you last updated it)
Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.
If you forgot your password, you can create a new one. But first you’ll have to provide the following information so we can confirm your identity:
- Your Yahoo! ID
- Alternate email address, mobile phone number, or the answers to your secret questions
A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.
If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.
Yahoo Knowledge Base Results
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What if I forgot my password or Yahoo! ID? | Yahoo! Account Help
... 't verify the Answer to my Security Question? ID reminder, or both. Why? Why doesn't my password work? Preview Mail w/ Toolbar What if I 'm being asked to update my Account Information. How do I can get a new password, a Yahoo! If you forgot your new password in Problems page. If you forgot your alternate email address. What if I update my Security Question? ID is or let you... -
Why is registration information important? | Account Information Help
.... If you entered your secret question incorrectly or forgot what your secret (or security) questions to either an alternate contact email address or a mobile number, you what you originally entered, for you can confirm your Yahoo! ID is or let you create a new password. strongly recommends that we have to your Yahoo! account. ID to verify your Yahoo... -
What if I can't verify the Answer to my Secret Question? | Account Information Help
.... This is not the same as a Security Question) Provide a valid alternate email address or mobile phone associated with you if you for your Secret Question for your account. Note: A Security Question is an email address we can use to identify you, then you request a new password, need to your account. Why is my Security Question and Answer used for help logging in Yahoo!. If...
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