Question posted by muzikluvr72 on February 19th, 2012

My Email Account Has Been Hacked. Contact Me @ [email protected]

I have tried to log in to my account and it says the password is incorrect, which I haven't changed and the security question, I know I didn't set. So, if there is any way you could possible help me retrieve my existing account I would appreciate it. I use this account for all me emailing needs. My email account is [email protected] Thank You Elizabeth Lawrence

Current Answers

Answer #1: Posted by BusterDoogen on February 21st, 2012 9:43 AM
This answer was accepted by the poster of the original question.
BusterDoogen

Member since:
October 30th, 2011

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Here is some info that might help. Yahoo! Customer Service 866-562-7219 408-349-3300 408.349.1572 The E-Mail address for Yahoo! customer care is For the USA [email protected]

My account has been hacked. Help! Last Updated: December 05, 2011 Text Size: AAA    

If spam is being sent from your account, or data is inexplicably missing, it is likely that your account has been compromised. We urge you to complete the following steps immediately to protect your account:

  1. Change your password immediately. This will prevent a third party from continuing to access your account. If your password no longer works, please visit our password reset wizard.
  2. Verify that your account's alternate email address has not been changed. If it has, correct it to match your records. This ensures that a third-party will be unable to access your new password.
  3. Check your inbox and your  Yahoo! Contacts list to ensure that data has not been deleted. If data is missing, there is a limited time frame in which it can be recovered. Please contact us immediately to request a restoration attempt; use this form for  Yahoo! Mail and this form for  Yahoo! Contacts.

Please visit our Security Center to learn more about protecting your online security and your  Yahoo! Mail account.

To learn how your account may have been hacked, please read this article.

To contact customer care for support with a compromised account, please use this form

Yahoo Knowledge Base Results

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  • How do I update my Security Question? | Yahoo! Account Help
    ... Mail w/ Toolbar How do not see the "change your security question by accessing your "Account Information" page. The security question cannot contain the answer. reset info." If you have made available or your can change security questions" field, please contact us here Similar Topics When am I add a alternate email to my account? Sign into your new information. Why should...
  • How do I update my Security Question? | Account Information Help
    ... the pull-down list. reset info." The security question cannot contain the answer. The answers to your two security questions cannot be required to your questions must be 5 to my account? Last Updated: August 06, 2010 Most users can change security questions" field, please contact us here What is my Secret Question and Answer used for? If you have made available or...
  • How do I register? | Account Information Help
    ...! Personals. To register for a Yahoo! pages to appear. Type your account and displays the Yahoo! Yahoo! suggests some Yahoo! Type the password you'd like Yahoo! Alternate Email box, and type one dot (.). You can select yahoo.com, ymail.com, or rocketmail.com as your domain. Select a Security Question from the pull-down menu. Terms of your Yahoo! Just...

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