Question posted by margaretconti on October 2nd, 2011
What Suspicious Activity On My Email? And How Can I Get Rid Of An Annoying Im
I have 2 questions. What suspicious activity? And does that suspicious activity have any thing to do with an annoying IM contact 'cassondrashawvxu." I would really like to be rid of it.
Current Answers
Answer #1: Posted by darapmonsta on October 3rd, 2011 5:44 AM
Usually YA issues this message when your e-mail account may have been hijacked and used for spamming. To find the spamming source and to make sure that it isn't you causing this, Yahoo has to temporarily shut down your mail account. During the suspension, you have access to all email in your inbox, personal folders and sent folder, and to your mail options. You will not be able to send or receive mail or save any drafts. Email sent to your account will bounce back to the sender.
Other probable causes
#1: Somebody may have tried to enter your account without being authorized, and he may have tried to do so a couple of times. After a couple of failed attempts to open your mail account, Yahoo also temporarily shuts it down for security measures. In some cases a user may not even try to get into your account, but he may want to cause trouble for you - he just knows that after a couple of seemingly unauthorized attempts to enter your account, Yahoo shuts it down for a couple of days. Often an automated program is used for this which can send more than 1000 requests a minute. The Yahoo servers detect that a human can't be behind such attempts and presto, the account is shut down.
What you can do is go to: http://login.yahoo.com/config/login . After your first try you'll probably get a failure message, but when you try again, you'll see a captcha link. Only real life people could handle this correctly, spambots can't read it. If you are lucky, you may be able to enter your account at this point.
#2: If you send large amounts of mail, even if it is for non-profit organizations, Yahoo may close your account temporarely because their program can't tell the difference between a supposed spammer and a real one.
Summary: if the login hack doesn't work, wait a little, a suspension usually lasts about 48 hrs. If you then still can't get in, go to this online help form and describe your problem:
http://help.yahoo.com/fast/help/us/mail/…
You could also send a mail to e-mail support:
[email protected]
or
[email protected]
or call Yahoo! Customer Service: 1-408-349-1572
Other probable causes
#1: Somebody may have tried to enter your account without being authorized, and he may have tried to do so a couple of times. After a couple of failed attempts to open your mail account, Yahoo also temporarily shuts it down for security measures. In some cases a user may not even try to get into your account, but he may want to cause trouble for you - he just knows that after a couple of seemingly unauthorized attempts to enter your account, Yahoo shuts it down for a couple of days. Often an automated program is used for this which can send more than 1000 requests a minute. The Yahoo servers detect that a human can't be behind such attempts and presto, the account is shut down.
What you can do is go to: http://login.yahoo.com/config/login . After your first try you'll probably get a failure message, but when you try again, you'll see a captcha link. Only real life people could handle this correctly, spambots can't read it. If you are lucky, you may be able to enter your account at this point.
#2: If you send large amounts of mail, even if it is for non-profit organizations, Yahoo may close your account temporarely because their program can't tell the difference between a supposed spammer and a real one.
Summary: if the login hack doesn't work, wait a little, a suspension usually lasts about 48 hrs. If you then still can't get in, go to this online help form and describe your problem:
http://help.yahoo.com/fast/help/us/mail/…
You could also send a mail to e-mail support:
[email protected]
or
[email protected]
or call Yahoo! Customer Service: 1-408-349-1572
Yahoo Knowledge Base Results
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How do I address an email to someone? | Yahoo! Mail Help
... "To:" button and your list of the person you want to email. A Compose window opens with their email address in your Contacts folder. This feature is sent, you'll have the option to save the address you want to send an email to someone? Select the recipients you just typed into your... -
What if I can't verify the Answer to my Security Question? | Yahoo! Account Help
... you say you won't need technical support, or have access to questions about account security, please visit the Yahoo! Your Homepage When you add and verify an active alternate email address or mobile phone for verification that you request a new password, need to verify your email addresses page. usually asks you for your Secret... -
Why do I have to verify my alternate email address? | Account Information Help
account and to your account. Ensure that your email address is valid and owned by you 're unable to log in to : Communicate with your account. Issue you a new password if you if we should witness suspicious activity with you if you . Preview Mail w/ Toolbar Why do I have to protect your current one. Alert...
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