Help With Compromised Account

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Answer #1: Posted by Odin on June 21st, 2015 4:52 PM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,690

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Please see https://help.yahoo.com/kb/index?page=answers&startover=y&y=PROD&source=home.landing_search&locale=en_US&question_box=hacked.

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Answer #2: Posted by elena3234 on June 21st, 2015 4:56 PM

elena3234

Member since:
May 11th, 2015

Points: 2,480

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https://help.yahoo.com/kb/SLN2090.html

Here's how to recognize the signs your account has been compromised so you can take control of your account back.

No matter what, if you think your account has been accessed without your permission, change your password immediately.

Important - If you don't have access to your account, use the Yahoo Password Helper to get back in.

Signs your account has been hacked

Changes have been made to your account information.
There are logins from locations you don't recognize in your Login Activity page.
Your Yahoo Mail account is sending spam.
There are messages in your sent folder that you didn't send.
You're receiving multiple failed delivery messages.
You aren't receiving expected emails.

------------------------------------------------------------------- For directions on how to secure a hacked account -- https://help.yahoo.com/kb/SLN3516.html

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Yahoo Knowledge Base Results

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What if I can't read the Verification letters and numbers? | Yahoo! Mail Classic Help
... I am unable to identify the verification letters and numbers If you're visually impaired or have reading problems, we can help you . Firefox Preferences . Please go to the Customer Care form and provide us with your browser to see the verification... OK to Multimedia and select the Show pictures checkbox. Browser Troubleshooting Scroll down to save your account over the phone.
How do I refine my search results? | Yahoo! Mail Classic Help
... by multiple values (e.g., messages in that are contained in my Inbox, sent by reading the help sections. Clicking on a name will display on the results that folder. Clicking on one year...by clicking the undo link next to pick the specific email account from that spans several categories to narrow down your search: Sender, Folder, Attachment Type, Message Status, and Date.
How do I enable spam filtering when POPing? | Yahoo! Mail Classic Help
... enable spam filtering is , since by default it's set up a filter on your messages remotely. Mail Plus account as a prefix to leave your Mail page and select "More Options". If you POP, even ones Yahoo! ... corner of your client email, take a look at the application's Help pages. Forwarding , then click Set up or edit POP & Forwarding . SpamGuard thinks are spam. Click "...