On December 8, 2017 I Ordered A Trivac Bag And A Mulcher Fan. Hi Received The M

Dec. 8 ordered Trivac bag and mulcher fun however the bag has not been receivedand I need. Please advise when it will be delivered. The original order was RWD-and this order was fully paid for. I have tried your phone number unsuccessfully so will try email option. Thanks for your assistance and please advise status and delivery date on bag.ThanksBill Hoffman

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Answer #1: Posted by Odin on January 6th, 2018 10:51 AM

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Odin

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You seem to be confusing us, an independent help site, with Worx. We of course have no access to your account. You didn't say in what way your attempt to reach Worx by phone was unsuccessful, or what number you called. Use the contact information here--https://www.contacthelp.com/worx/customer-service. Advice you may see on "How to reach a live person" and hours may be helpful. You may be able to avoid waiting on hold by using the site at http://www.lucyphone.com/. [At this writing it seems to be down, but may be up when you read this.] In the worst case, use the corporate contact information here--http://www.corporateofficeowl.com/worx/Corporate%20Office.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.